Install operational excellence and Lean principles into your digital transformation strategy and eliminate non-value-add administration tasks (e.g. offline spreadsheets) once and for all.
Introducing PRESTO, a set of “best of breed” Business Intelligence solutions for operational excellence, continuous improvement and performance enhancement reporting based on the core principles of Lean Six Sigma offering the installation of a company-wide sense of urgency, sense of accountability, and sense of purpose at all levels of the company.
The product was originally built in a large bank in Europe working with outsourced shared service centres of excellences (in Poland and India) and enriched over time by the vast experiences of our super-talented management team who have now grown in numbers and have since enriched out product together with our clients.
2. sense of
ownership
2
What is ?
A business performance enhancement solution offering substance to many aspects
of business management that are often missed using traditional approaches
sense of urgency
sense of purpose Define
Measure
Analyse
Improve
Control
3. 3
Allows for the continuous improvement cycle to be managed and
communicated with efficiency
Process
mapping
Organisation Action PlanPerformance
Continuous
improvement
Monitoring
Information
- Supplier
- Input
- Process (Activity)
- Output
- Customer
- RACI Matrix
- Skills
- Competency - KPI
- Social media approach
- Ideas for improvement
- Skill endorsements
- Multidiscipline (lean6, TQM,…)
- Current State
- Validate
- Approve
- Execute
- Lesson Learnt
- KPIs
- Knowledge gaps
- "Wastes"
- Risks
- Best practices
What does do?
9. 9
Make sure the tools you need to do your job are kept in order and available for you
10. 10
Track client demand patterns, historical risk incidents and assess your control sets
to ensure you are staffed properly to make risk mitigation top priority
11. 11
Centralise your portfolio of IT investments and prioritise your issue remedy
strategy with greater confidence
12. 12
Teach Lean methodologies at the junior levels by offering a 2-way communication
platform to let your staff tell you where improvement opportunities exist
14. 0
200
400
600
800
1.000
1.200
1.400
1.600
1.800
IT bugs &
enhancements
KPIs Skills &
competencies
Operational
wastes
Operational risks Operational
Readiness
SPREADSHEETS VS PRESTO
(before & after)
With Spreadsheets With PRESTO
Monthly man-days
dedicated to non-value-
add activities
14 days
3,5 days
5,880 minutes
1,470 min
Go digital and save 75% on administration activities
monthly minutes dedicated to
non-value-add administrative
activities for an operational team
of 10 people
16. 16
Put structure and discipline into your business transformation program with
PRESTO’s kanban project management whiteboard & tasklist manager
Continuous
Improvement
In a single screen, communicate roles,
responsibilities, project status & risks and
objectives achieved!
17. 17
Three versions:
Standard Pro Enterprise
ASSIGN OWNERSHIP AND
IDENTIFY WASTE
CROSS-TRAIN, REDUCE RISK &
BENCHMARK RESULTS
INSTALL SENSE OF URGENCY,
CROSS-DEPARTMENTAL
AWARENESS & OPTIMISE
PERFORMANCE
All the essentials you need to
identify where waste opportunities
exist and ensure your operational
support documentation archive is
kept in order. Engage your team to
align business process
responsibilities to their respective
owners while performing initial
cost benefits analysis on the
business opportunities available
Manage KPIs & maximise
knowledge retention by ensuring
that all key process details are
archived & readily available.
Manage process checklists &
controls while applying
process/cycle time analytics
Understand where knowledge
gaps are impeding high
performance and install discipline
to accelerate decision making and
ongoing autonomous elimination
of ‘low hanging fruits’. Capture the
ideas and best practices of your
your subject matter experts,
brainstorm and execute!
18. 18
Specialised bundles
- KPI EASY
- KPI Advanced
- ISO Easy
- ISO Advanced
- OPEX premium
- OPEX Gold
- RISK Auditor Special
19. 19
• Increased performance measurability in real time
• Accelerated and enriched personal growth plan
• Enriched portfolio of technical skills acquired
• Increased awareness to required leadership and professional skills (soft skills)
• Feedback-oriented coaching
• Increased sense of ownership
20. 20
• End-to-end maintenance of support
documentation archive
• Reduced operational errors
• Increased accuracy in capacity supply and
demand measurement
• Increased accuracy in benchmarking activity
• Streamlined and more effective KPIs
• Better accuracy in measuring cost of doing business per client
• Wide corporate visibility into best practice process re-engineering opportunities
15-30% annual
savings from waste
reduction activities
21. 21
• Increased inter-departmental collaboration and reduction of inter-departmental
communication inefficiencies
• Increased strategy-oriented collaboration at the Senior / Executive level
• Increased operational awareness, transparency and ‘playing space’ for Human
Resources, Corporate Risk & Compliance, IT, and operational excellence support
teams
• Increased resiliency and flexibility
during peak periods of demand
• Increased sense of corporate
citizenship, awareness and ‘celebrate
success’ culture
