Practical Steps for Insurers to Get Started with Digital Execution
Andrew Wickham Resume 210515
1. Resume of Andrew Kevin Wickham P a g e | 1 of 3
Name: Andrew Wickham
Mobile: 0407 651 075
Email: wickhamak@yahoo.com
LinkedIn Profile: au.linkedin.com/in/AndrewKWickham
Career Profile
Passionate people manager delivering superior outcomes through engagement, empowerment and coaching
of staff. Motivated by achievement of goals utilising outstanding Project Management and analytical problem
solving skills. Strategically focussed by nature and IT savvy, being involved wide ranging system
implementations.
Proven track record of achieving cultural transformation of workforces to be customer centric, collaborative
and creating a workplace of continual change to ‘little think - BIG DO!’. Culture of change has been achieved
while working in highly unionised environments working with TWU, NUW and MUA.
Skilled in operating in low margin, fast paced environments while attaining the highest levels of customer
service. Extensive industry exposure to both Manufacturing and Logistics. Roles have included Project
Management, Finance, LEAN/Six Sigma, Frontline and Senior Operations.
Key Capabilities
Strategic Planning
Cultural Transformations
Training and Development
System Deployments
Negotiations
Process Improvement
Client Relations
Contract Management
Change Management
Project Management
Stakeholder Engagement
Budget Management
Career Synopsis
Patrick Bulk, Automotive, Ports and Services Newcastle Manager 2013 – Present
Linfox Logistics Australia 2008 - 2013
Distribution Centre Manager for MARS Food, LION Dairy & Drinks & MARS Petcare, Lean Mentor.
Border Express Warehousing Manager 2005 – 2008
Tip Top Bakeries State Supply Chain Manager 2003 – 2005
Qualifications
Green Belt in LEAN, UNSW
Graduate Cert. in Value Stream and Supply Chain Mgt. Chisholm Institute
Graduate Cert. in Professional Accounting, USQ
Career Highlights
Managed full start up of new chilled warehouse employing 130+ people and implementation of SAP
WMS incorporating LEAN principles. This included 3 x 5,000 pallet mission critical phases.
Designed restructure of Newcastle Stevedoring and DC Operations saving over $750K PA.
Facilitated LEAN focus group on Aluminium Ingots handling saving over $500K PA.
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Professional Experience
Patrick Bulk, Automotive, Ports and Services 2013 – Present
Newcastle Manager – Stevedoring and RDC
Operating in a highly unionised environment dealing with MUA and TWU with legacy culture facing strategic,
operational and structural challenges. Extensive use of Stakeholder engagement to deliver change and create
a culture of continuous improvement and customer focus.
Full budget responsibility for $19M PA and 90+ headcount.
Achievements:
Designed restructure which delivered over $750K PA in savings.
Led team through LEAN focus event on Aluminium strapping across two sites which delivered over
$500K PA in savings.
Negotiated two EA’s resulting in better than anticipated outcomes in agreements.
Recognised by Shipping companies such as Gearbulk as being transformed from least performing
port to most productive port for Bulk Steel handling on Eastern Seaboard.
Linfox Logistics 2008 – 2013
Distribution Centre Manager for MARS Food, LION Dairy & Drinks & MARS Petcare, Lean
Mentor.
Operated across a range of clients delivering successful contract conversion with MARS Petcare. Seconded
by VP and President to relocate to Melbourne to set up and operate 30,000m Chilled warehouse to employ
130+ people. This was the first Dairy chilled warehouse to be operated by Linfox and the first to employ SAP
WM.
Following successful implementation of Distribution Centre joined LeanFox to develop and implement
corporate wide Lean systems and processes.
Asked to relocate by previous National Business Manager to operate MARS Food operation.
Achievements:
Full set up of MARS petcare operational team from scratch delivering $1M PA in savings to client and
recognised by being awarded MARS Supplier of the Year Award – two years running.
Designed and implement dairy operation from zero base to full operation including 3 x 5K pallet
mission critical stages.
- First chilled dairy operation by Linfox.
- First implementation of SAP WM.
- First warehouse set up with LEAN principles from Day 1.
Designed and implemented LeanFox operations manual and Visual Management boards. This
resulted in Continuous Improvement being the new way of working in these operations.
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Border Express 2005 - 2008
Warehousing Manager
Established a new Warehousing division and Project Managed build of warehouse facility at Logic Park.
Full autonomous responsibility for system implementation and business development.
Achievements:
Designed and project manage construction of 7,000m2 facility at Stage 1 Logic Park.
Business development including cold calls, marketing strategy and branding resulting in $4.5M of
ongoing Revenues.
Implementation of ‘Paperless’ Warehouse Management System.
Tip Top Bakeries 2003 – 2008
NSW State Supply Chain Manager
Tip Top is 5th largest private fleet operator in Australia.
Total NSW supply chain budget responsibility of $60M PA including 7 sites and fleet of over 300 vehicles.
Achievements:
Developed, gained sssent and Implemented Vendor buyout for $8M total cost.
Changed Vendor fleet structure to be flexible and responsive to change saving $1.8M PA.
Professional Development
Manager’s Leadership Development Program, Mt. Eliza Business College
ICAM Incident Lead Investigator Training Program, Safetywise
Delivering of Value and Quality in Agile Projects, Skillsoft
Adopting an Agile Approach to Project Management, Skillsoft
Developing HACCP Food Safety Systems, SAI Global
Management Systems Auditing, SAI Global
HSR in Commonwealth Jurisdiction, NSCA
Cert. IV in Training and Assessment, Wodonga TAFE
OHS Risk Management for Managers, Job Safety Analysis
Workcover NSW OH&S Consultation, Recovre
Cert III in Transport and Distribution (Warehousing and Storage), Wodonga TAFE
Emergency and Evacuation Procedures, Thurgoona Training Academy
OHS General Induction for Construction Work in NSW
Referees contact details available on request.