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Social Commerce
  Social Network + E-commerce
Index

 Inspiration

 Brand

 Product

 Business model (target audience, workflow)

 Financials

 Communication strategy

 Conclusion
WE
What do we want?
To be UNIQUE
Personalize YOUR LIFE
www.onLime.com
Create unique style of your Apple gadget
Customize your i-phone, i-pod and laptop with




     STICKERS
with a unique design
    by designers
and artists from all
 around the world
Material




Easy On... Easy Off                         No Scratches                   Best Materials
Patented 3M, easy to apply.                 You can defend your device     The advanced 3M adhesive
The adhesive allows you to reposition the   with a durable anti-scratch.   contains patented micro-channels
skin so you can easily get a perfect fit.                                  that prevent air bubbles from
                                                                           forming and allow for easy
                                                                           application.
Map of e-commerce models



    www.ebay.com
    an e-auctions site




    amazon.com                               dell.com
    a retailer                               a brand e-portal


    ooshop.com                               alibaba.com
    an online hypermarket                    a wholesale portal




Taking advantage of users' social networks to sell products online
     Social commerce is the next generation of e-commerce
             The viral effect is broader in this model
Business model
                                   OnLime.com



                                                                Designers
Customers                                                         Young graphic
                                                              designers and artists
 Creative people,
  Apple fans, who                                              from all around the
                                                                 globe to create
 want to be unique
                                                                   images for
and customize their
                                                                personalization of
  Apple’s gadget                                               your Apple gadget



                                                           Designers create original
                                                           design and upload it to our site
                                                           and quote a price. When their
   Delivery by Post                                        design is bought by the client,
                                                           we produce and deliver the
   The cost of postal services                             order. Designers get their
   is not included in the price    Production              money according to the
   of the goods and depends         Printing stick         following scheme: quoted price
   on the customer's location.                             – 30% (our comission)


                                  Quick and easy way
                                  to print unique design
                                  on 3M’s material.
Market Pricing for E-Commerce Project

     Item                  Description                   Cost

                             Strategy
                              Design                $25,000‐50,000
     Setup                                            (one time)
                              Setup


                     Hosted solution, Moderation
Hosting, Services,                                  $15,000 ‐25,000
                      Content & Programming,
 Salary & Rent                                          (month)
                       Salary & Rent offices


                           Our banners
                                                        $5,000
  Advertising           published on other
                                                       (month)
                         blogs & websites


                                                   $265,000‐ 410,000
 TOTAL COST                                            (annual)
Revenues
    Cost          Average Price   Revenues   Projected sales

Laptop’s stick                                1,000 / month
 Produce – $3          $35          $12
 Design - $20                                 12,000 / year


I-phone’s stick                               3,000 / month
  Produce – $2         $25           $8
  Design - $15                                36,000 / year


 I-pod’s stick                                2,000 / month
 Produce – $2          $25           $8
 Design - $15                                 24,000 / year



    TOTAL                         $624,000
                                   annual
Importance of Ratings
 and Reviews to Consumers
   How important                 Would reviews           Do you find
   are consumer                     impact the           ratings and
   reviews when                  likelihood that       reviews helpful
     making a                     you buy from         when making a
    purchasing                       that site?
     decision?                                           purchase?



       61%                             55%                  63%
 extremely or very               “Would be more             Yes
     important                    likely to buy”
Source: UK Consumers, Vizu.com




      The customer can communicate with the                    Designer promoting design of his own
      designer, through social networks, to discuss
      design, give opinions, to associate in groups.
Promotion through Social networks
                      We use this way as virus effect




           Social Experience Is Composed of Millions of Micro Interactions
People use all types of social networks to self-publish, share, connect, reconnect and establish
       an array of communities. This happens both in professional and personal ways.
viral effect
OVERVIEW OF SOCIAL MEDIA CHANNELS

OnLime blog + E-mail newsletter
Blog about: internal news / promotions, new design,
theme concepts, user feedback / engagement,
competitions, industry / related news
E-mailing about: monthly newsletters consisting of highlights
from the blog (sometimes includes exclusive content)




         “Mainstream” Networks
 Raising personal / individual profile
 = value to OnLime marketing activities




  Blogging, and “Micro blogging”
Tweeting about: promotion of blog posts, Blogspecific
competitions, Asking users short questions and answering
their questions in return. Use Twitter Search to monitor any
mentions of OnLime: ability to respond / market
Example: Design Contest


 Act quick! Make your own design
 and WIN free stickers for your
 i-phone, i-pod & laptop!
 http://onlime.com



              OnLime Design contest promotion

              Re-Tweet comments

              Tweets link back to ONLIME

              250+ mentions of ONLIME in an Hour

              Free & Viral Marketing
Users engagement

INVOLVE USERS
OnLime Support Forum
Feedback on design concepts

ACKNOWLEDGE USERS
OnLime Showcase = View great user’s design
Re-Tweets on Twitter
Engagement via blog comments

LOVE USERS
Everyone loves competitions
Add value constantly (buy 1 – get 2)
Reward users
All channels mentioned are just channels,
        not a marketing strategy.


     The Strategy = Social Media
User Engagement & Community Building


  Social Media is not (only) technology
Andrey Menshikov
andrew.menshikov@gmail.com

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Social Commerce

  • 1. Social Commerce Social Network + E-commerce
  • 2. Index Inspiration Brand Product Business model (target audience, workflow) Financials Communication strategy Conclusion
  • 3. WE
  • 4. What do we want? To be UNIQUE
  • 6. www.onLime.com Create unique style of your Apple gadget
  • 7. Customize your i-phone, i-pod and laptop with STICKERS with a unique design by designers and artists from all around the world
  • 8. Material Easy On... Easy Off No Scratches Best Materials Patented 3M, easy to apply. You can defend your device The advanced 3M adhesive The adhesive allows you to reposition the with a durable anti-scratch. contains patented micro-channels skin so you can easily get a perfect fit. that prevent air bubbles from forming and allow for easy application.
  • 9. Map of e-commerce models www.ebay.com an e-auctions site amazon.com dell.com a retailer a brand e-portal ooshop.com alibaba.com an online hypermarket a wholesale portal Taking advantage of users' social networks to sell products online Social commerce is the next generation of e-commerce The viral effect is broader in this model
  • 10. Business model OnLime.com Designers Customers Young graphic designers and artists Creative people, Apple fans, who from all around the globe to create want to be unique images for and customize their personalization of Apple’s gadget your Apple gadget Designers create original design and upload it to our site and quote a price. When their Delivery by Post design is bought by the client, we produce and deliver the The cost of postal services order. Designers get their is not included in the price Production money according to the of the goods and depends Printing stick following scheme: quoted price on the customer's location. – 30% (our comission) Quick and easy way to print unique design on 3M’s material.
  • 11. Market Pricing for E-Commerce Project Item Description Cost Strategy Design $25,000‐50,000 Setup (one time) Setup Hosted solution, Moderation Hosting, Services, $15,000 ‐25,000 Content & Programming, Salary & Rent (month) Salary & Rent offices Our banners $5,000 Advertising published on other (month) blogs & websites $265,000‐ 410,000 TOTAL COST (annual)
  • 12. Revenues Cost Average Price Revenues Projected sales Laptop’s stick 1,000 / month Produce – $3 $35 $12 Design - $20 12,000 / year I-phone’s stick 3,000 / month Produce – $2 $25 $8 Design - $15 36,000 / year I-pod’s stick 2,000 / month Produce – $2 $25 $8 Design - $15 24,000 / year TOTAL $624,000 annual
  • 13. Importance of Ratings and Reviews to Consumers How important Would reviews Do you find are consumer impact the ratings and reviews when likelihood that reviews helpful making a you buy from when making a purchasing that site? decision? purchase? 61% 55% 63% extremely or very “Would be more Yes important likely to buy” Source: UK Consumers, Vizu.com The customer can communicate with the Designer promoting design of his own designer, through social networks, to discuss design, give opinions, to associate in groups.
  • 14. Promotion through Social networks We use this way as virus effect Social Experience Is Composed of Millions of Micro Interactions People use all types of social networks to self-publish, share, connect, reconnect and establish an array of communities. This happens both in professional and personal ways.
  • 16. OVERVIEW OF SOCIAL MEDIA CHANNELS OnLime blog + E-mail newsletter Blog about: internal news / promotions, new design, theme concepts, user feedback / engagement, competitions, industry / related news E-mailing about: monthly newsletters consisting of highlights from the blog (sometimes includes exclusive content) “Mainstream” Networks Raising personal / individual profile = value to OnLime marketing activities Blogging, and “Micro blogging” Tweeting about: promotion of blog posts, Blogspecific competitions, Asking users short questions and answering their questions in return. Use Twitter Search to monitor any mentions of OnLime: ability to respond / market
  • 17. Example: Design Contest Act quick! Make your own design and WIN free stickers for your i-phone, i-pod & laptop! http://onlime.com OnLime Design contest promotion Re-Tweet comments Tweets link back to ONLIME 250+ mentions of ONLIME in an Hour Free & Viral Marketing
  • 18. Users engagement INVOLVE USERS OnLime Support Forum Feedback on design concepts ACKNOWLEDGE USERS OnLime Showcase = View great user’s design Re-Tweets on Twitter Engagement via blog comments LOVE USERS Everyone loves competitions Add value constantly (buy 1 – get 2) Reward users
  • 19. All channels mentioned are just channels, not a marketing strategy. The Strategy = Social Media User Engagement & Community Building Social Media is not (only) technology