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WIDYASTUTI Angela

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WIDYASTUTI Angela

  1. 1. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 1 R E S U M E CAREER GOAL I have gained knowledge and a good understanding towards excellent services from studying at Le Cordon Bleu, Adelaide. Thus, these skills and knowledge have been put into practice in hotels where I completed professional experience placements. My previous employment experience had help me to gain more confident towards customer’s interaction in order to deliver excellent service. Hence, I enjoy working with people with different backgrounds as well as being innovative and organised at work. In addition, being a great team player and focus on short-term goals as well as long-term allows me to learn more on being a responsible worker and gain more knowledge on work ethic. EDUCATION TERTIARY EDUCATION February, 2013 - Le Cordon Bleu, Adelaide, South Australia 2015 Bachelor of Business (International Hotel Management) January 2012 - Le Cordon Bleu, Adelaide, South Australia February 2013 Diploma de Hotelier February, 2011 - South Australian Institute of Business and Technology January, 2012 Foundation of Business (Certificate IV) SECONDARY EDUCATION July, 2009 - Stella Duce II June, 2010 Yogyakarta, Indonesia ADDITIONAL SKILLS LANGUAGES First Language: Fluent Indonesian Other languages spoken: Fluent English HARD SKILLS Food and beverage attendant skills  RSA certificate (South Australia)  Carry three plates  Working behind the bar  One step ahead training (Intercontinental Hotel Group by The Crowne Plaza)  Food safety training for buffet  Work under pressure Angela WIDYASTUTI Date of Birth: 6th November 1993 Nationality: Indonesian Mobile: +62812 9180 0868 Email: angeladamanik@gmail.com
  2. 2. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 2 COMPUTER SKILLS  Microsoft Office  Photoshop  Opera (basic)  Active blogger EMPLOYMENT EXPERIENCE November, 2014- Arya Indian Cuisine (Fine dining restaurant) February, 2016 Adelaide, Australia Position: Manager Demonstrated Skills  Ability to work under pressure  Great communication skills and understanding with customers from different cultures  Excellent customer service and excellent silver service  Excellent team player (both as an attendant and a trainee manager)  Excellent commitment to work  Gain more knowledge and understanding on leadership  Innovated to make changes towards excellent quality service  Gain more patient while dealing with some issues (Customers and Employees)  Decision making ability  Gain knowledge on stocking up as well as lodging account  Gain confident dealing with Efpost and Operation System  Gain confident in training employees and hiring  Ability to observe August, 2013 - The Crowne Plaza August, 2014 Adelaide, Australia Position: Food and Beverage Attendant Demonstrated Skills  Room Service Attendant o Excellent customer service o Ability to work under pressure o Good team player o Empowered to make decisions o Able to work in a small space and keep it tidy at all time o Gain more knowledge on HACCP o Listening skills o Provide training to new room service employees  Banquets o Gain more confident to interact and handle intoxicated guests o Experienced in set up and pack up also service and turn over rooms o Effective communications with teams.  Breakfast team member o Buffet set up o Being approachable o Teamwork effort o Handling complaints o Training as the HOST o Lunch set up (if necessary)  Mini Bar o Mini Bar Inventory o Effective communication with Front desk.
  3. 3. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 3 July, 2012 - Sheraton Mirage Port Douglas January, 2013 Queensland, Australia Position: Room Attendant Demonstrated Skills  Communication skills with guests and employees  Cleaning rooms with high standards  Time management  Performing will while working under pressure  Attention to details PERSONAL ACHIEVEMENTS o Captain of Cheerleading in High School o Second speaker of English debate team o Best member in drama club o Trained as a manager in early twenties INTERESTS  Travelling  Dancing (Ballet and Cheerleading)  Enjoy meeting new people  Organising events  Cooking  Reading Philosophy  Enjoy music and singing  DIY Projects  Blogger REFEREES Professional: Padma Rawat Food and Beverage Manager and Executive Chef (The owner of Arya Indian Cuisine Restaurant) 81 O’conneil Street, North Adelaide, SA, Australia 50 Telephone (Work): +61 8 8267 6388 Telephone (Fax): +61 8 8267 6399 Hannah Durham Crowne Meeting Services Manager (Crowne Plaza Adelaide) Adelaide, 5000, South Australia, Australia Telephone (work): +61 8 8206 8840 Email: Hannah.durham@ihg.com Michel Gautron Senior Lecturer (Le Cordon Bleu) Days Road, Regency Park, SA, 5010 Telephone: +618 83484042 Mobile: +61413968167 Email: M.Gautron@mycordonbleu.net Lisa Ferguson Restaurant Manager (Crowne Plaza Adelaide) Adelaide, 5000, South Australia, Australia Telephone: 61 8 8206 8829 Fax: 61 8 8206 8800 Email: lisa.ferguson@ihg.com
  4. 4. PERSONAL RESUME OF ANGELA WIDYASTUTI PAGE 4 Ben Mayne Professional Industry Placement Manager (Le Cordon Bleu Australia) Days Road, Regency Park, SA, 5010 Telephone: 61 8 8348 3023 Facsimile: 61 8 8348 3025

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