Workplace communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.
3. “An organization may consist of employees
from different parts of the society....
Effective workplace communication ensures
that all the organizational objectives
are achieved. Workplace communication is
tremendously important to organizations
because it increases productivity and
Efficiency”
4. WHAT IS COMMUNICATION ?
WHAT IS COMMUNICATION AT WORKPLACE ?
TYPES OF
HABITS TO BE CULTIVATED
COMMUNICATION PROCESS AT WORKPLACE
IMPORTANCE OF EFFECTIVE COMMUNICATION
BENEFITS OF EFFECTIVE COMMUNICATION
CONTENTS
5. WHAT IS COMMUNICATION ?
“COMMUNICATION” is an exchange
of ideas, feelings and information
by speaking, writing, symbolic or
behavioural.
6. WHAT IS COMMUNICATION AT WORKPLACE ?
Workplace is a physical,
concrete thing, that is
tangible and actually
holds people,
relationships and goals.
“Workplace communication involves
speaking, listening, observing and the
ability to understand verbal and
nonverbal meanings in the
communication process”
9. FORMAL COMMUNICATION
Communication through officially
designated channels of message
flow between organization position
Official information exchange
Usually found in organizational
charts, policy manuals or
hierarchical structures
INFORMAL COMMUNICATION
Episodes of interaction that do
not reflect officially designated
channels of communication.
It is inherent and even a necessary
aspect of organization life.
Creates a relaxed, comfortable
climate
10. Learn to listen
You have to over-communicate just to communicate
Avoid relying on visual aids
Put Yourself in Other People’s Shoes
Try Humility
Ask for honest feedback
Engage the audience in discussion
Don’t Write, Talk
Accept the Fear
Start and end with key points
Use the PIP approach
Get to know your audience
Focus on earning respect instead of laughs
MOST CONSTRUCTIVE AND BENEFICIAL HABITS
YOU CAN TRY TO DEVELOP YOUR COMMUNICATION
11. COMMUNICATION PROCESS AT WORKPLACE
• Workplace success depends on the ability to
communicate with others.
• From developing targeted messages to motivating
workers and creating messages that keep us safe with
increasing productivity and better work environment,
leading to career success.
• Effective workplace communication skills are among
the skills we assume every worker picked up along the
way.
12. Build consensus for decisions
Develops good relationships among the team members
Build loyalty in a supportive climate
Unleash creativity within yourself and others by building on
each other's ideas
Motivate others to work more effective
Improves information transfer
Improve teamwork
Key for Success
BENEFITS OF EFFECTIVE COMMUNICATION
13. IMPORTANCE OF EFFECTIVE COMMUNICATION
Effective communication is required at various levels
and for various aspects in an organization such as:
For Manager - Employee Relations
For Motivation and Employee Morale
For Increased Productivity
For Employees