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Extended ECM (xECM) goes Mobile

The OpenText Mobile Add-On for Extended ECM provides a secure mobile connection to your organization’s enterprise content and processes, allowing iOS and Android smartphone users to view and interact with Extended ECM information while away from their desk. OpenText Mobile works together with SAP Extended ECM (Extended ECM for SAP) as well as the other OpenText Extended ECM offerings.

Extended ECM (xECM) goes Mobile

  1. 1. Extended ECM (xECM) goes mobile Speed up the process August 8th, 2018 | Anja Klement, Product Manager
  2. 2. OpenText Confidential. ©2018 All Rights Reserved. 2 OpenText Extended ECM Put ECM in business context Enterprise Content Management + Deep Integration with Business Applications Content-Enriched Business Processes = Improve Business Process Efficiency by integrating content into business applications Improve Regulatory Compliance by managing content through its lifecycle AssetEmployee Project Product CustomerSupplier Business Application ECM
  3. 3. OpenText Confidential. ©2018 All Rights Reserved. 3 OpenText Extended ECM Concept of a business workspace A business workspace is a digital twin to an object such as a customer, an employee, or an order, which is managed in a business application. CUSTOMER WORKSPACE
  4. 4. OpenText Confidential. ©2018 All Rights Reserved. 4 OpenText Extended ECM Open, integrated Enterprise Content Management CUSTOMER WORKSPACE SALES ORDER WORKSPACE BUSINESS WORKSPACE
  5. 5. OpenText Confidential. ©2018 All Rights Reserved. 5 OpenText Extended ECM Extended ECM product family Extended ECM for Government Extended ECM for Salesforce Extended ECM for Microsoft Office 365 Extended ECM for SAP SuccessFactors Extended ECM for SAP ERP SAP S/4HANA Extended ECM for Oracle EBS Extended ECM for Engineering Extended ECM for …
  6. 6. OpenText Confidential. ©2018 All Rights Reserved. 6 OpenText Extended ECM Network of business workspaces CUSTOMER OPPORTUNITY SALES ORDER FUNCTIONAL LOCATION MAINTENANCE ORDER PROJECT SUPPLIER DELIVERY PURCHASE ORDER PRODUCT EQUIPMENT
  7. 7. OpenText Confidential. ©2018 All Rights Reserved. 7 Accelerate vehicle fleet management by using Extended ECM Extended ECM goes mobile
  8. 8. OpenText Confidential. ©2018 All Rights Reserved. 8 Accelerate vehicle fleet management by using Extended ECM Optimize process with Extended ECM in the mobile app Delivery is a process of transporting goods from a source location to a predefined destination Customers demand shorter delivery times! Transport time could be reduced by investing in a own fleet of delivery vans To have all delivery vans ready to go at the next day even in case of an incident, requires a well organizated maintenance process for a own fleet Extended ECM supports delivery process by bringing workspaces into the mobile world Parcel carriers could look up operating instructions of their delivery van at any place with their mobile phone Parcel carriers could take a photo to document an incident and trigger the repair process when the problem arise with their mobile phone Delivery and repair process could run im parallel that accelarates the whole business process
  9. 9. OpenText Confidential. ©2018 All Rights Reserved. 9 Accelerate vehicle fleet management by using Extended ECM Managing vehicle fleet in SAP Plant Maintenance The structure of a vehicle is an hierarchical structure containing all information regarding the composition of a vehicle Functional Location Delivery van, truck, ... Equipment Wheel, door hinge, rear bumper, motor,... Terminology in
  10. 10. OpenText Confidential. ©2018 All Rights Reserved. 10 Accelerate vehicle fleet management by using Extended ECM Digital information speeds up vehicle fleet management Parcel carrier Frank recognizes on his daily tour that the door hinge of the delivery van isn’t working correctly Motor mechanic Andy repairs the delivery van at the evening to be working at the next day Start Maintenance Deep integration with SAP triggers maintenance process that automatically notifies garage about required maintenance Notification Parcel carrier documents problem by adding a photo to the business workspace Analyze Notification Motor mechanic analysis the problem and orders parts that needs to be replaced
  11. 11. OpenText Confidential. ©2018 All Rights Reserved. 11 Accelerate vehicle fleet management by using Extended ECM Easy to open vehicle workspace Scan QR code on delivery van to open immediately the vehicle workspace
  12. 12. OpenText Confidential. ©2018 All Rights Reserved. 12 Up-to-date vehicle data Accelerate vehicle fleet management by using Extended ECM Gain insight in vehicle related content Responsible fleet team members
  13. 13. OpenText Confidential. ©2018 All Rights Reserved. 13 Accelerate vehicle fleet management by using Extended ECM Access vehicle documentation from anywhere
  14. 14. OpenText Confidential. ©2018 All Rights Reserved. 14 Accelerate vehicle fleet management by using Extended ECM Add photo to vehicle workspace
  15. 15. OpenText Confidential. ©2018 All Rights Reserved. 15 Accelerate vehicle fleet management by using Extended ECM Navigate through vehicle structure
  16. 16. OpenText Confidential. ©2018 All Rights Reserved. 16 Accelerate your business processes by using Extended ECM Extended ECM goes mobile
  17. 17. OpenText Confidential. ©2018 All Rights Reserved. 17 Accelerate business processes by using Extended ECM Whenever you are on the road and want to... Receive a documentDocument an incidentLook up information Turn your phone into a scanner • Employee passes training and uploads certificate • Carrier delivered freight and received a delivery note • Consultant adds travel receipts Take a photo for documentation • Document damages • Assessment of objects • Document work results Access documentation anywhere • Maintenance • Sales • Consulting • Drivers • Scientists
  18. 18. OpenText Confidential. ©2018 All Rights Reserved. 18 Extended ECM for SAP Solutions, Extended ECM Platform, Extended ECM for SAP SuccessFactors, Extended ECM for Salesforce, Extended ECM for Government, Extended ECM for Engineering Accelerate business processes by using Extended ECM How to achieve it Extended ECM goes Mobile Extended ECM Content Server Mobile App
  19. 19. OpenText Confidential. ©2018 All Rights Reserved. 19 Accelerate business processes by using Extended ECM Benefits of using Extended ECM in mobile world Accelerate business process Easy to use Share photo to optimize business process Simplify identification of business workspace No additional hardware required Access content at any place
  20. 20. OpenText Confidential. ©2018 All Rights Reserved. 20 anja.klement@opentext.com opentext.com linkedin.com/company/opentext Thank you Join the OpenText Extended ECM professionals group at LinkedIn today! twitter.com/opentext

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