3. 3 ACCEPTANCE TESTS You will have learned: What a quality driven, every-step-is-the-right-step approach looks like Ways to help your team getting ‘test-infected’ To achieve that, it is necessary to have an out-of-the-testing-box, people centric view on doing projects
10. How to build your teamWhat customers expect: Full scope delivered on time Within budget Without ‘surprises’ in planning or quality As a team: Every step should be the right step With a production-level quality mindset As a sustainable service
38. Achieving change“Communication is: to misunderstand each other as little as possible” “It’s not about what you say, it’s about what they understand.” “Seek first to understand, then to be understood” (Stephen Covey) “Be nice to nerds. Chances are you’ll end up working for one. “ (Bill Gates) "None of us is as smart as all of us" (Gerald Weinberg) "No matter what they tell you, it’s always a people issue" (Gerald Weinberg)