Successful digital transformation has more to do with people than technology. Presented at Scot-Tech / Digit's Digital Future's conference, 23 Feb 2017

1. Secrets to successful organisational change:
confessions of a change agent
Ann Longley, 23 February 2017

2. Topics for today
Why we need to
change
Change gone
wrong
Smart change

3. Topics for today
Why we need to
change
Change gone
wrong
Smart change

4. Technological change is inevitable and unstoppable

5. Disintermediation
is wide spread

6. Disintermediation
is wide spread
Millennials have
high expectations

7. Disintermediation
is wide spread
The robots are
coming
Millennials have
high expectations

8. The pressure is
on to get it right

9. Topics for today
Why change Wrong change Smart change

10. Failure is common: the estimated cost of global tech failure is $3T USD
“By 2018, 70 percent of silo’ed digital transformation
initiatives will ultimately fail because of insufficient
collaboration, integration, sourcing,
or project management.”
IDC FutureScape: Worldwide CIO
Agenda 2016 Predictions

11. The pecking order is changing - ignore digital disruption at your peril!

12. The number of jobs to be lost to robots by 2021 will be 6%.
We will get it wrong if we ignore it.

13. The cost of failure: It’s expensive. It’s embarrassing. It’s career destroying.

14. Topics for today
Why we need to
change
Change gone
wrong
Smart change

15. What kind of change is your organisation pursuing?
Catching up DisruptingKeeping up

16. How does this change impact on your people?
New projects
New skills, new
behaviours
New colleagues

17. How does this change impact on your people?
New projects
New skills, new
behaviours
New colleagues
Is it going to increase or decrease workloads?
Is it going to make people redundant?

18. All those factors impact
our ability to function

19. What happens to us when
we are anxious?
✤ we close down
✤ run away
✤ resist

20. We need to create the right
conditions for change

21. 5 secrets to success

22. 1. Your change programme needs a strong story

23. 2. Engage your people - do it with them not for them

24. To get the outcomes
you want,
put smart triggers in
front of motivated
people

25. 3. Strong leaders are needed to unite everyone
around shared goals and purpose

26. 4. New ways of working help accelerate change
and break down silos

27. 5. Manifest your culture in your working environment

28. and through your company’s values and behaviours

29. The reward?

30. You will be nimble enough to embrace
new digital opportunities

31. Your employees will become your ambassadors

32. and you will be prepared for anything
including the robots!

33. Thank you! ann@annlongley.net