Ann Quach from SAI Global gave a presentation on eLearning trends and next generation learning. She discussed how Web 2.0 has driven participation, openness and collaboration through tools like blogs, wikis and social networking. True blended learning integrates eLearning, online training, mentoring and experts. Emerging trends include small learning objects delivered on different devices, virtual worlds, social networking communities, and targeted content portals. Government eLearning is seeing increases in online mentoring, classroom instruction and simulations. SAI Global provides custom eLearning solutions covering topics like compliance, ethics, and security.

1. LGPro Learning & Development SIG
Wednesday 26 November 2008
eLearning Trends
Ann Quach
Head of Learning Asia Pacific
SAI Global
03 9278 1538
ann.quach@saiglobal.com

2. Web 2.0 drives learning 2.0
2
Participation, openness, conversation, community, collaboration
– blogs
– wikis
– web forums
– podcasts
– content sharing (e.g.
photo, videos)
– virtual worlds
– social networking

3. Next Generation e-Learning 3
Traditional Learning
Mentoring
Classroom and
Training Coaching
(On The Job)
Experts and Expertise
CBT
eLearning
3

4. Next Generation e-Learning 4
True Blended Learning
e-Learning
Online
Training
Mentoring
Classroom and
Training Coaching
(On The Job)
Experts and Expertise
CBT
eLearning
4

5. Next Generation e-Learning 5
True Blended Learning
Next Generation e-Learning
Information
Online Repositories
Training
Communities
Performance
of Practice
Support Mentoring
Experts &
Classroom and
Expertise
Training Coaching
(On The Job)
Experts and Expertise
CBT
eLearning
5

6. JIT
Where are we going? Next 6
Generation Learning
People are looking for answers, information, and knowledge
to produce valuable results and stay on the leading edge of
their profession.
Delivered Through Small Learning objects
Different Devices
6

7. Web 3D - Virtual Worlds 7
Gartner
says 80% of
active
internet
users will
have a
second life
by 2011
Melbourne Library

8. 8
Social Networking & Learning
Communities
8

9. 9
Content Portals – Aggregation
of content
Technology, tools, and content assets combined to create customized
learning portals for targeted groups of learners.
– Targeted Content and
Learning Roadmaps
– Featured Topics and links
to external resources
– Practice Labs, Projects,
and Simulations provide
hands-on practice
– Access to Books and
Research services, and
more
9

10. eLearning Guild Research 2008 10
– eLearningGuild research has been producing some really
interesting information recently.
– Data comes from surveys to the eLearningGuild membership
(which is more than 30,000) and typically they have 2,000 - 3,000
respondents on surveys which is large enough to get pretty good
indications.

11. Modality changes 11

12. Government Sector Discussion 12
– Online mentoring in Government
shows a big increase. (Opposite to
all) – why?
– Classroom instruction is trending up
even faster in Government.
– Simulations are trending up in
Government.
– Wikis are almost flat - odd -
especially given some of the well
known government case studies
around use of Wikis.
– Live eLearning is trending down?
(Vs all trending up)

13. Multiple levels of roles require 13
multiple layers of knowledge
delivery
ASTD 2008 International Conference & Exposition
Marc J. Rosenberg, Ph.D.

14. Launching your own e-learning 14
project
Bringing e-learning to your own organisation doesn't have to wreck
your budget or your schedule. Ask yourself these questions to
determine the right solutions for your needs
– What Outcomes do I Expect?
– How Do My Team Members Learn Best?
– Where Will the Learning Take Place?
– How Often Will Our Needs Change?
– Where Will We Get Content?
A thorough training needs analysis should always be conducted as
the first logical starting point

15. SAI Global - Learning 15
SAI Global Compliance was awarded two National
Aegis Awards for Ethical Moments™ developed for its
Compliance & Ethics Library.
SAI Global provides generic, customised and bespoke courses to reflect organisational policies, key
business risks and regulatory obligations
• Innovative & Award Winning Instructional Design – Storytorials, Ethical Moments, Illustrated
• More than 20 years of experience and more than 400 leading corporate clients globally
• Over 6 million users world wide
• Our libraries (of 200 plus courses) in Compliance & Ethics and Information Security & Privacy comprise an
engaging portfolio of award-winning, instructionally-effective awareness and education materials, all of which
can be delivered in multiple languages and formats
• Brands we have worked with include; ANZ, Westpac, St George, NAB, Suncorp Metway, Babcock & Brown,
Rio Tinto, GE Money

16. Topics covered – generic and 16
customised content
• Business ethics / Codes of conduct / Corporate Governance
• Data protection / Privacy
• Diversity / Equal opportunities
• Financial services compliance
• Financial crime : Fraud and Money laundering prevention
• Health and Safety
• Operational risk
• Security, including information security, travel and physical security

17. 17
Our Method
A holistic learning solution
CONSULT
!
“Providing the framework to get your learning project off the ground”
CREATE
!
“Developing a solution that will really get the message across.”
CONNECT
!
“Delivering your solution in the most effective and reliable way.”

18. 18
Example - InfoSec Campaign Planning
New Hires All Staff Managers Specialists
Training Needs Analysis
Phase I Training Needs Analysis
For Your Eyes Only
Policy For Your Eyes Only
Policy
Agreement
Agreement Custom Courses
Tool Custom Courses
Tool
Phase II
Information Security Workshops
Information Information Security Workshops
Information
Security Video Paper-based Workbooks
Security Video Paper-based Workbooks
Physical Secure Application
Information
Physical Secure Application
Information
Security Development
Security for
Security Development
Security for Training
Managers Training
Travel Security
Phase III Managers
Travel Security
CISM Training
Executive Guide to CISM Training
Home User Executive Guide to
Home User Risk Management
Security ISO 27002
Risk Management
Security ISO 27002
PCI Compliance COBIT Awareness
CISM Training
PCI Compliance COBIT Awareness
CISM Training
Reinforcement and Refresher Training
Reinforcement and Refresher Training
Infograms
! ! Infograms
On-going iNotice
! ! iNotice
Screensavers
! ! Screensavers
Internal Communications and Marketing
Internal Communications and Marketing

19. Free e-learning resources site for 19
Local government

20. Thank you!
Ann Quach
Head of Learning Asia Pacific
SAI Global
03 9278 1538
ann.quach@saiglobal.com