Internal Communication

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This document introduces Anna, an internal communications expert with 12 years of experience in communications and marketing. It discusses that internal communication is about crafting messages, not just channels like email or the intranet. The purpose of Anna's role is to develop the company's culture through supporting leadership and crafting corporate messages. It highlights five topics Anna likes to discuss regarding communication, including that people don't like to read, the curse of knowledge makes explaining things difficult, coworkers can't read minds, communication must be received not just sent, and internal communication should be social.

Business Technology

This is me.
I have worked in
most areas of
comms and
marketing for 12
years.My name is Anna

(Check out communicateskills.com if
you’re interested.)
I have a website too.

Internal communication is
o ten considered to be the
same as the intranet or
email lists.
It’s not.

The Intranet is a channel.
Email lists too. Internal
communication is about
the message.
Don’t mix the two!

My mission is to develop
and maintain our
corporate culture.

Update and develop
internal communication
channels.

5things I like to talk
about when it comes to
communication.

People don’t like to read.
So why upset them with text?
Read more: http://communicateskills.com/2013/07/12/read-text-tldr/

The curse of knowledge.
Read more: http://www.slideshare.net/AnnaRydne/the-curse-of-
knowledge
The more you know about something, the harder it
is to explain well.

Your co-workers aren’t
mind-readers.
Read more: http://makeapowerfulpoint.com/2012/10/13/your-co-
workers-arent-mind-readers/
A message doesn’t work if it’s just sent out. It must
also be sent in.

If your communication isn't
funny, people switch
channel.
Read more: http:
//communicateskills.
com/2013/01/15/spruce-
internal-communication/

We’re living in a
world where social
rules. Internal
communication
should be social
too.

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Introduction to Media and Information Literacy (Part 1) The learners will be able to… 1. describe the nature of communication and the concepts related to it (SSHS); 2. describe how communication is affected by media and information (MIL11/12IMIL-IIIa and 3. identify the similarities and differences of media literacy, information literacy, and technology literacy (MIL11/12IMIL-IIIa-2). Topic Outline I- Introduction to Media and Information Literacy A- Communication 1. Definitions 2. Communication Models 3. How Media and Information affect Communication 4. Media Literacy, Information Literacy, Technology (Digital) Literacy

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These inspiring quotes about communication are compiled to make them easily accessible for you to use in your own communications, presentations and speeches. The quotes cover a wide array of communications topics, including relationships, public speaking, reputation management, PR, internal and external engagement, leadership, marketing and corporate affairs. I hope you find these quotes inspiring and useful. Discover more at https://filament.digital

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A good internal communication strategy makes good business sense. If your employees are communicating effectively, you’ll have a highly-committed and well-performing workforce. Effective communication also creates a can-do culture and leads to a learning organization. If you want to totally rock how your management team and employees communicate, here are 10 internal communication ideas to get you started. We’ve come up with a list of common business communication questions and how their solutions will fit into your internal communication strategy.

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Internal Communication

1. Internal Communication

2. This is me. I have worked in most areas of comms and marketing for 12 years.My name is Anna

3. (Check out communicateskills.com if you’re interested.) I have a website too.

4. What’s internal communication?

5. Internal communication is o ten considered to be the same as the intranet or email lists. It’s not.

6. The Intranet is a channel. Email lists too. Internal communication is about the message. Don’t mix the two!

7. Why I’m here.

8. My mission is to develop and maintain our corporate culture.

9. Support the CEO and Management Team.

10. Cra t and structure messages.

11. Update and develop internal communication channels.

12. Employer branding communication.

13. 5things I like to talk about when it comes to communication.

14. People don’t like to read. So why upset them with text? Read more: http://communicateskills.com/2013/07/12/read-text-tldr/

15. The curse of knowledge. Read more: http://www.slideshare.net/AnnaRydne/the-curse-of- knowledge The more you know about something, the harder it is to explain well.

16. Your co-workers aren’t mind-readers. Read more: http://makeapowerfulpoint.com/2012/10/13/your-coworkers-arent-mind-readers/ A message doesn’t work if it’s just sent out. It must also be sent in.

17. If your communication isn't funny, people switch channel. Read more: http: //communicateskills. com/2013/01/15/spruce- internal-communication/

18. We’re living in a world where social rules. Internal communication should be social too.

Editor's Notes

Jag har jobbat inom marknad och kommunikation på olika sätt i 12 år. Kommer senast från Tikkurila där jag byggde upp internkommunikationen. Det senaste året har jag varit föräldraledig och ägnat mig åt att skriva en blogg om kommunikation i olika former. Jag håller även på att avsluta en bok om kommunikation inom kundservice som ska komma ut i slutet av året. Jag bor på Gärdet med sambo och mina två barn Nils och Harriet. Just nu håller vi på att bygga om ett kontor till en bostad så mina helger spenderas på Bauhaus. Annars tycker jag mest om att dricka kaffe, secondhand-shoppa och drömma mig bort på Pinterest.
To ensure we live according to our values and maintain our corporate culture. Ensure that we are living according to our value of openess.
J

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