Accountablity means taking responsibilty for one action and inaction in the work place. it is key to effective performance on the job. it talks about taking ownership of ones role or task on the job and doing it well with little or no supervision..

1. Accountabilit
y in the work
place.

2. COURSE CONTENT /OBJECTIVES
•Definition of terms “ workplace and accountability”
•What is Accountability in the workplace?
•Building a culture of accountability in the workplace.
•The importance of accountability in the workplace

3. OBJECTIVES
• Insights into the vision, mission, and objectives of the
organization.
• Improved personal effectiveness and efficiency on the job.
• Promote team work and team collaboration.
• To enhance a corporate culture of accountability.
• Improved overall performance of the organization.

4. THE WORKPLACE –DEFINED
• The workplace can be virtual or a physical location. where
people with different background, educational attainment,
political affiliation, cultural diversity meet to interact with a
common identity and purpose not only to earn a living but
being a solution provider to yearning and aspiration of
their clients and customers.

5. THE BREAKDOWN
• Our definition, is crucial to our understanding of the
subject of Accountability.
• It emphasize the location,
• people’s diversity,
• Purpose of the workplace,
• Services provided and the target,
• end users or customers satisfaction.

6. THE WORK PLACE AS AN ORGANIZATION
• The work place is an organization. An organization is
defined is a legal entity – such as a company, an
institution, or an association – comprising one or more
people and having a particular purpose.
• It has its vision, goals or objectives (Purpose)
• Mission
• Core values

7. THE WORKPLACE AS AN ORGANIZATION CONTINUES
• Structure
• Rules and Regulations.
• Stakeholders.
• Resources, (Employees,Equipments/ machines/
capital etc).

8. ACCOUNTABILITY- DEFINITIONS
•Accountability is simply taking responsibility for
ones action or inaction.
•Means being held responsible or answerable
for one’s actions( or perhaps lack of action)

9. INDIVIDUAL AND ORGANIZATIONAL
ACCOUNTABILITY
• Connotes when an individual employee:
• Holds himself responsible for his action or inaction
and accounts for it.
• He holds himself responsible for defined results.
• When he has a sense of ownership of the job.

10. ORGANIZATIONAL ACCOUNTABLITY
• Organizational Accountability means that an
organization will be evaluated on their
performance for something they are responsible or
promised to do.
• The evaluation of performance is based on the
responsibility which the organization from onset
has taken to perform, are they meeting up or not?

11. THE ISSUE OF RESPONSIBILITY
• An organisation’s responsibility is the ethical behaviour of an
organisation when conducting or running its business. It refers
to
• Corporate social responsibility,
• Sustainable responsible business,
•

12. THE IDEA OF RESPONSIBILITY
• Corporate social performance,
• Corporate citizenship or responsible business.
•

13. THE IDEA OF RESPONSIBILITY-CONTINUE
• Organization that does not comply to ethical behaviour, will
lose good reputation.
• Will lose customers.
• It will not get employees who are willing to work for the
organisation.

14. ORGANIZATIONAL ACCOUNTABILITY
• Organization Accountability and responsibility .

15. ORGANIZATIONAL ACCOUNTABILITY
• The organization as a legal entity is accountable to internal as well
as external environments. The internal environments includes:
• Organization’s owners.(shareholders).
• Goals and objectives.
• Board of Directors,
• Regulations
• Employees,(Staff),Culture etc
• etc
•
•

16. ORGANIZATIONS’ STRATEGIC PLAN AND ACCOUNTABILITY
• Organization strategic plan are well intentional plans and process put in
place towards the realization of the goals and objectives of the
organization.
• It set the direction of the organization as well action plans for getting
there.
• It defines priorities and set boundaries.

17. ORGANIZATION STRATEGIC PLAN AND ACCOUNTABILITY
• Accountability is embedded in the strategic plan.
• The organizational structure best illustrate this.
• The organization structure defines who is responsible for what in the
organization.
• An organization that is plagued by missed deadlines, broken promises, or
teammates ignoring the rules and failing to live up to their commitments
is one that has accountability missing its strategy.

18. What is accountability in the workplace ?
Some common assumptions about accountability in the workplace
• Accountability relates basically to the performance of ones job description.
• It is the parameter for measuring failure.
• It is a term as a disciplinary measure when things go wrong.
• it is usually used to point accusing fingers on others and absolving oneself
from wrong doing.
• It comes negative connotations, stress and even fear.
• It means punishment.

19. THE REAL MEANING OF ACCOUNTABILITY IN THE WORKPLACE
• the quality or state of being accountable especially : an obligation
or willingness to accept responsibility or to account for one's
actions.
• Within the confines of an organization it is the measure of quality.
• In the words of Henry Evans, author of Winning with Accountability
, it is a ‘clear commitments that – in the eyes of others –have been
kept.’’
• It connotes a sense of personal ownership
• It is taking action that is consistent with desired result.

20. EXTERNAL ENVIRONMENT
• The external environment of the organization:
• Government
• External consumer/Clients.
• Regulations
• Socio-cultural
• Technological advancement.
• International community.

21. PERSONAL ACCOUNTABILITY
• Personal accountability encompass everything from employees being
accountable for themselves, making themselves indispensable, to
managers and people in leadership roles showing personal
accountability in order to foster an environment of accountability in the
office with their employees.
• The main attributes are:
• Commitment
• Sacrifice
• Willingness to take responsibility.

22. PERSONAL ACCOUNTABILITY
• Reliability/ Dependability,
• Loyalty,
• Goal oriented
• Personal drives,
• Resilience,
• Support to team work/efforts,