1. April Andersen
0413 361 931
aprilandersen84@hotmail.com
Nerang, Qld. 4211
CAREER OBJECTIVE
I am seeking an opportunityto get backinto theworkforce to become apart of a dynamicand energetic
team, which makes customer services and fast friendly service a priority.
I am a motivated and dynamic thinker, I just thrive on a challenge. I relateeasily to a wide range of people
and find that thismakes me very approachable. Ienjoyworking as a team member, whileI am also ableto
work independentlywithin a teamenvironment. I am organised and efficient, I can work effectively to
tight schedulesand under pressure. I learn quickly and enjoymastering new skills.
SKILLS AND ATTRIBUTES
 Dedicated hardworking person that is co-operativeand punctual
 Excellent Communication Skills
 Strong abilityto work as part of a team
 Demonstrated organisationalskills
 High level ofcomputer literacy
 Familiar with Microsoft Word/Excel/Power point
 Effectivelyworking with peoplewith completeprivacyand confidentiality
 Able to jugglemultipleprioritiesand meet tight deadlineswithout compromising quality
 Typing Speedof 40.7 wpm
EDUCATION
Diploma in Information Technology (in progress) 2014
Evocca College
Diploma of Hospitality (Management) (partial completion) 2002
North Point Institute TAFE
Certificate II in Information Technology (completed) 2001
Hendra Secondary College
Certificate II in Business (Office Administration) (partial completion) 2001
Hendra Secondary College
Certificate II in Communication for the Workplace (partial completion) 2001
Hendra Secondary College
Volunteer Experience

2. Queensland Cancer Fund 2001-2002
Doorknock Appeal

3. EMPLOYMENT HISTORY
Virginia Golf Club 2005 - 2007
Bar Attendant
 Excellent customer service and attentionto detail
 Abilityto perform essential cleaning duties which are to complywith WHS
 Able to handleincoming calls and route themto theappropriateemployee
 Attained RSA & RSG during thistime
 Track record of managing formal functions within a busy environment
 Proven abilityto maintainsecrecy of sensitive information
 Abilityto drive thedrink cart in and around thepremises securely and safely
 Perform consistent and accurate operations ofcash registers
 Demonstrated abilityto work efficientlyin stressful hours
Bernie’s The Bargain Butchers 2002 - 2004
Counter hand/Cashier Supervisor
 Experienced in providing work directionon sales floors
 Proficient in managing stocklevels and making keyretail decisions
 Excellent customer service and communicationskills
 Maintain store equipment in excellent working order
 Perform consistent and accurate operations ofcash registers
 HandleCustomer Complaintswith resolutions
 Demonstrated abilityto work efficientlyin stressful hours
 Abilityto perform essential cleaning duties which are to complywith WHS
Crazy Clark’s 2001 - 2004
Cashier/Customer Service Consultant
 Abilityto perform essential cleaning duties which are to complywith WHS
 Excellent customer service and attentionto detail
 Proficient in managing stocklevels and making keyretail decisions
 Recommending all productsthroughout thestore
 Maintain store equipment in goodworking order
 Perform consistent and accurate operations ofcash registers
 HandleCustomer Complaintswith resolutions
 Demonstrated abilityto work efficientlyin stressful hours
EMPLOYMENT EXPERIENCE
PolarisRestaurant 2002
157 Norris Road, Bracken Ridge. Qld. 4017
REFEREES

4. Name: Chris Kramer Name: ErikaKeller
Position: Manager at Franberne Meats Position: NRMA Consultant
Phone: 07 5500 6671 Phone: 0404 607 714