1. Kulliyyah of Economics & Management Sciences
International Islamic University Malaysia
Department of Business Administration
Program Bachelor in Business Administration
Course Title Organisational Behaviour
Course Code MGT 4110
Status Undergraduate
Level 2-4
Summary of SLT
Student Learning Time (A) Teaching
Face to Face Lectures 35
Personal Study 20
Total 55
(B) Assessment
Quizzes 1
Preparation for Quizzes 6
Mid Term Exam 2
Preparation for Mid Term Exam 7
Case Analysis 6
Preparation for Case Analysis 5
Case Report 3
Term Paper 20
Final Exam 3
Preparation for Final Exam 15
Total 68
Grand Total 123
Credit Hours 3
Contact Hours 3
Pre-requisite (if any) MGT 2010
Co-requisites (if any) Nil
Teaching Methodology Lecture
Case study discussions
Experiential exercises
Presentation
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2. Methods of Evaluation
L/O Method of Evaluation % marks
1, 2 Quiz (multiple choice) 10
2, 3, 5 Case analysis 10
1, 3, 5 Presentations 5
2, 3, 4 Assignments 15
1, 2, 3, 4 Mid-Semester Exam 20
1, 2, 3, 4 Final Exam 40
Total 100
Instructor(s) Prof. Dr. Arif Hassan
Prof. Dr. AAhad Osman Gani
Dr. Zabeda Abdul Hamid
Semester Offered Semester 1, 2012/2013
Course Objectives • To expose students to key ideas and issues in OB that influence the way
people behave in organisational setting.
• To develop competencies of analysing behavioural issues in the work
environment
• To appreciate how behaviour differs between individuals, how it
changes in groups, and how organisational systems influence behaviour.
• To explore the relevance of Islamic concepts and principles in OB
issues
Course Synopsis This course is designed to understand the dynamics of human behaviour in
the work context. As human beings are the most important resource for any
organisation, understanding the determinants of their work behaviour from
different levels is more than necessary for a manager. The levels of
analysis consist of individual, group, and the organisational system. Major
topics included in this course are: values, personality, perception, learning,
emotion, attitude, and motivation as individual determinants of
organisational behaviour. The group and organisational determinants
include: decision making process, team dynamics, communication,
leadership, power and politics, and organisational change.
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3. Learning Outcomes After completing this subject it is expected that you will be able to:
1. Distinguish between commonsense and scientific explanation of
organisational behaviour as well as synthesise the knowledge from
Islamic perspective.
2. Use the concepts, theories and models to understand the dynamics of
human behaviour in the workplace.
3. Develop attitude for objective analysis of organisational issues.
4. Appraise oneself and others with respect to behavioural concepts
such as perception, personality, values, attitude, motivation and
communication.
5. Demonstrate interpersonal and communication skills.
Course Outline
Week Topics Chapter(s)
1 WHAT IS ORGANISATIONAL BEHAVIOR
 What is OB
 What Managers Do 1
 Disciplines that Contribute to the Field of OB Robbins & Judge
 Challenges and Opportunities to OB (15th ed. 2013)
 Developing the OB Model
2 DIVERSITY IN ORGANIZATIONS
 Ability 2
 Biographical Characteristics Robbins & Judge
 Diversity management strategies (15th ed. 2013)
3 ATTITUDES AND JOB SATISFACTION
 Attitudes 3
 Job Satisfaction Robbins & Judge
 Job Satisfaction and Work Performance (15th ed. 2013)
4 EMOTIONS AND MOOD
 Emotional Labor
4
 Affective events theory
Robbins & Judge
 Emotional Intelligence (15th ed. 2013)
 OB Applications
5 PERSONALITY AND VALUES
 Personality 5
 Values Robbins & Judge
 Linking Individual’s Personality and Values to the Workplace (15th ed. 2013)
6 PERCEPTION AND INDIVIDUAL DECISION MAKING 6
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4.  What is Perception?
 Person Perception: Making Judgments About Others
 The Link Between Perception and Individual Decision Making Robbins & Judge
 Decision Making in Organisations (15th ed. 2013)
 Influences on Decision Making
7 MOTIVATION: FROM CONCEPTS TO APPLICATION
 Motivating by Job Design 8
 Employee Involvement Robbins & Judge
 Using Rewards to Motivate Employees (15th ed. 2013)
8 UNDERSTANDING WORK TEAMS
 What Have Teams Become So Popular?
10
 Differences Between Groups and Teams
Robbins & Judge
 Types of Teams (15th ed. 2013)
 Turning Individuals into Team Players
9 LEADERSHIP
 Trait and Behavior Theories
 Contingency theories 12
 LMX theory Robbins & Judge
 Charismatic, authentic leadership (15th ed. 2013)
 Finding and Creating Effective Leaders
10 POWER AND POLITICS
 Definition of Power
 Contrasting Leadership and Power 13
 Bases of Power and Power Tactics Robbins & Judge
 Politics: Power in Action (15th ed. 2013)
 The Ethics of Behaving Politically
11 CONFLICT AND NEGOTIATION
 Defining Conflict 14
 Transitions in Conflict Thought Robbins & Judge
 The Conflict Process (15th ed. 2013)
 Negotiation
12 ORGANISATIONAL CHANGE AND STRESS MANAGEMENT
 Forces for Change
 Planned Change
18
 Resistance to Change
Robbins & Judge
 Approaches to Managing Organisational Change (15th ed. 2013)
 Creating a Culture for Change
 Work Stress and Its Management
13 PRESENTATIONS
14 PRESENTATIONS
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5. References Required Textbook
1. Robbins, S.P. & Judge, T.A. (2013). Organizational Behaviour. New
Jersey: Pearson Education (115th Edition).
Recommended
1. McShane & Von Glinow (2009). Organizational Behaviour.
Boston: McGraw Hill (5th Edition).
2. Greenberg, J. (2011). Behaviour in Organizations. NJ: Prentice Hall
(10th Edition)
Proposed Start Date September 10, 2012
(Semester)
Batch of Students to be From 2nd up to 4th year students
Affected
Prepared by: Checked by : Approved by:
Prof. Arif Hassan Dr. Suhaimi Mhd Sarif Prof. Dr. Khaliq Ahmad
Course Co-ordinator HOD Dean
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6. COURSE OUTCOMES MATRIX: MGT 4110: Organisational Behaviour
Programme Outcomes
No. Learning Outcomes of the Course
O1 O2 O3 O4 O5 O6 O7 08 O9
Distinguish between commonsense and scientific explanation of organisational
1. behaviour as well as synthesise the knowledge from Islamic perspective. √ √ √ √
Use the concepts, theories and models to understand the dynamics of human
2. behaviour in the workplace. √ √ √ √
Develop attitude for objective analysis of organisational issues.
3. √ √ √
Appraise oneself and others with respect to behavioural concepts such as
4. √ √ √
perception, personality, values, attitude, motivation and communication.
Demonstrate interpersonal and communication skills.
5. √ √ √ √
LO1. Demonstrate familiarity with established knowledge in the fields of business studies that are integrated with Islamic values and awareness of
current development therein;
LO2. Use skills (practical and technical) acquired in business studies for professional and personal development and capitalise business
opportunities locally and globally.
LO3. Analyse business environment critically and demonstrate skills in crafting, executing and evaluating business strategies;
LO4. Communicate with people having diverse backgrounds professionally.
LO5. Cooperate with others and apply knowledge of business studies in a socially responsible manner for the progress of the nation and the
ummah;
LO6: Use ICT skills in information management and apply effective methods for continuous professional development;
LO7: Demonstrate commitment to Islamic values and business ethics and professionalism at the workplace and everyday life;
LO8: Apply basic managerial and entrepreneurial skills in dealing with business.
LO9: Demonstrate leadership qualities in dealing with people.
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