Join this session and hear how Ariba customers have improved their use of Ariba solutions, either during the original deployment or from post go-live work. The discussion will span the entire spend management process from source to settle, with a focus on the business/functional side. A variety of topics will be discussed, including: category enablement, increasing customer adoption, training, change management, and lessons learned. This session is perfect for anyone who wants to increase user adoption and obtain more benefits and savings from their current Ariba solutions. Learn more about Ariba LIVE at http://spr.ly/LIVE2014LV-d

1. #AribaLIVE
How to Improve Your Use of
Ariba Solutions
March 18, 2014
© 2014 Ariba – an SAP company. All rights reserved.
@ariba

2. How to Improve Your Use of Ariba Solutions
• Caesars Entertainment
• John Williams
jwilliams2@lvrio.harrahs.com
• Procurement System Manager
© 2014 Ariba – an SAP company. All rights reserved.2

3. How to Improve Your Use of Ariba Solutions
• Caesars Entertainment
Operates 50+ Hotel Casino locations across the United States
Employees over 70,000 people
Addressable Spend is in excess of $2 Billion
© 2014 Ariba – an SAP company. All rights reserved.3

4. Ariba Solutions Deployed
• Leveraged Ariba Consulting Services to deploy or enhance the
deployments of the following Ariba solutions:
Ariba Supplier Information Manager
– Maintains supplier most current information (e.g. W9, COI, Diversity, etc.)
Ariba Sourcing Module
– Strategic Sourcing is require to source specific commodities
Ariba Contracts Module
– Contracts are create or loaded and maintained within this module
Ariba Procure-to-Pay
– Captures all spend that is not food or inventoried
© 2014 Ariba – an SAP company. All rights reserved.4

5. Key Accomplishments/Lessons Learned
• Accomplishments
Tripled volume of spend into the Ariba tools
Develop Procurement Policy and defined Processes
Change Management has started to take hold. Users are asking
to expand the rollout at a faster pace.
• Lessons Learned
Procurement Policy and clearly defined processes are a must to
effectively implement in an organization of this size and complexity
© 2014 Ariba – an SAP company. All rights reserved.5

6. How to Improve Your Use of Ariba Solutions
• Continue to capture spend in the Ariba tools
• Build compliance reports to drive adoption of the applications
across the company
• Identify specialty areas that have specific requirement to use Ariba
(e.g. Printed Materials, Uniforms, Professional Services, Design &
Construction, etc.)
• Drive suppliers to use the Supplier Information Manager application
to provide Caesars with their Diversity information
© 2014 Ariba – an SAP company. All rights reserved.6

7. John Wiley & Sons
Lakshmi Narayanan, Global Lead – Source to Contracts
lanarayana@wiley.com
Lakshmi has over 12 Years’ Experience in the areas of Strategic Sourcing, S2C & P2P
design, implementation & execution across major markets. He has also worked across various
categories including Facilities, Marketing, IT (Services & Hardware), Telecom, Travel &
Professional Services (HR, Consulting & Others) on major sourcing initiatives.
His Previous Stints include working with Johnson & Johnson Asia Pacific, Dell International
Services and others. He holds a Post Graduate Diploma in Sales & Marketing and a Bachelor’s
Degree in Mathematics.
© 2014 Ariba – an SAP company. All rights reserved.7

8. About Wiley
• Established in New York, N.Y. in 1807
• Three Major Businesses
Global Research
Professional Development
Global Education
• Publisher/provider of books, journals and content-enabled services
• 5,200 employees, $1.8 billion revenue (FY2013), 50% generated outside U.S.
• Global HQ: Hoboken, NJ with Operations across all major markets
© 2014 Ariba – an SAP company. All rights reserved.8

9. Ariba Solutions Deployed
• Source to Contracts
• Supplier Information and Performance Management
© 2014 Ariba – an SAP company. All rights reserved.9

10. Key Accomplishments/Lessons Learned
© 2014 Ariba – an SAP company. All rights reserved.10
140,000,000+
60% of Wiley’s Spend
20,000,000+
$55,000(Approx) Saved Everyday
Half a Mn Every Working day

11. Challenges Faced and Solution Proposed
• Absent Processes
• No Online Tool/Platforms
• No Enterprise-wide View
© 2014 Ariba – an SAP company. All rights reserved.11
• Trace and Track Spend
• Create and Sell Strategy to stakeholders
• Proof of Concept, “Baby Steps”
• More Practice, Less Preaching
Current Solution
“Learn to do common things, uncommonly well” – George W. Carver

12. Key Accomplishments/Lessons Learned
De Complicate – Simplicity Works!!!!
Sell Benefits NOT Functionality
Demonstrate Proof of Concept
Engage Business All the Time – Sell the Purpose!!!!
© 2014 Ariba – an SAP company. All rights reserved.12

13. #AribaLIVE
How Can You Improve Your Use of Ariba
Solutions
Gary Slavin, VP – eProcurement Systems & Operations, AIG
Gary.Slavin@aig.com
March 18, 2014
© 2014 Ariba – an SAP company. All rights reserved.
@ariba

14. How Can You Improve Your Use of Ariba Solutions
• AIG
• Gary Slavin
• VP – eProcurement Systems & Operations
© 2014 Ariba – an SAP company. All rights reserved.14

15. How Can You Improve Your Use of Ariba Solutions
• AIG
Leading international insurance organization serving customers
in more than 130 countries
90+ years in operation
98% of Fortune 500 companies served
Serves commercial, institutional, and individual customers
through one of the most extensive worldwide property-casualty
networks of any insurer
© 2014 Ariba – an SAP company. All rights reserved.15

16. Ariba Solutions Deployed
• Ariba On Demand Suite including:
Spend Visibility
Sourcing
Contracts
P2P
• PO integrated with SAP
© 2014 Ariba – an SAP company. All rights reserved.16

17. Key Accomplishments
• Migrated from 9r1 to OnDemand
• Suite integration for upstream/downstream
• Implemented two realms:
SAP (US + UK) – P2O
Non SAP (ROW) – P2P
• EMEA rollout (UK, Spain, Italy, Germany, SA + France,
Greece 2014)
• Seamless integration of SAP for receiving / invoicing using SAP
Ariba Network connector
© 2014 Ariba – an SAP company. All rights reserved.17

18. Lessons Learned
• Executive sponsorship & mandate essential
• Non-compliance reporting
• Change management critical – dedicated team
• Get suppliers involved early – content enablement
• Third-party implementation and operations partnerships –
clearly defined R&R and fully integrated teams
© 2014 Ariba – an SAP company. All rights reserved.18

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© 2014 Ariba – an SAP company. All rights reserved.