The collection industry has witnessed a lot of change over the last two years. Social media has had a huge impact on collection practices. Privacy laws are changing rapidly and we are witnessing an increasingly restrictive regulatory environment. What You'll Learn: Best in class accounts receivable practices. When to use a collection agency. What to look for in a collection agency.

1. Inside a Collection Agency:
Your Questions Answered
barrcredit.com
877-654-1234
Confidential: This information has been prepared by BARR Credit Services. Information contained herein is proprietary and cannot be disclosed outside of authorized personnel without prior written consent of BARR Credit Services.

2. Ryan Frisbie
rfrisbie@barrcredit.com
520-274-2708
Marty Demirjian
mdemirjian@barrcredit.com
520-274-2657

3. Topic 1:
Best in class accounts
receivable practices

4. Topic 1: Best in Class A/R
Practices
• What are the elements of a good credit
application and collection policy?
• What elements are important to have on the
credit application?
• When do you see in-house policies fail?

5. Topic 2:
When to utilize an
agency?

6. Topic 2: When to utilize an
agency?
• When is the best time to hire a professional?
• What are the five key features to look for
when searching for a good agency?
• How can an agency collect if I cannot?
• How long is an account usually worked on?
• Why use an agency at all?

7. Topic 3:
What if I’ve never worked
with an agency?

8. Topic 3: What if I’ve never
worked with an agency?
• What should I expect a typical collection process to look like?
• How do you determine when an account should be closed?
• Why should I pay an agency a percentage of my own money?
• What is a typical pricing model?
• How do I get started?

9. Questions?

10. Ryan Frisbie
rfrisbie@barrcredit.com
520-274-2708
Marty Demirjian
mdemirjian@barrcredit.com
520-274-2657