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DOs and DON'Ts in Corporate Emails
1. 6
Do's and Don'ts in Corporate
Emails
A No-brainer!
ArjunKumar| Sr. Manager– Sales& Marketing| eBrandzInc.
2. Introduction to DOs
Write to others the
way you would
want others to
write to you. Let us
look at some of the
DOs.
3. Dos #1
Always begin your email with a
pleasant greeting like -
Hope you are doing well.
Hope you had a nice Easter
weekend.
4. Dos #2
Keep the SUBJECT LINE as relevant
as possible. Always remember, it is
the SUBJECT LINE which ensures
that your email is read!
5. Dos #3
Break the content into POINTS and/or
PARAGRAPHS grouped together
based on subtopics instead of one big
chunk of text.
6. Dos #4
Break your sentences down. Use short
sentences. Avoid long sentences with 100s
of punctuations. I would usually forget the
first part of a sentence by the time I read
towards the end of a really long sentence.
7. Dos #5
Focus on grammar, punctuation and
spellings. They can MAKE or BREAK
your impression.
8. Dos #6
Keep the RESPONSE TIME as short
as possible. Like I always say, nobody
likes to be kept waiting.
10. Don’ts #1
Do not keep the subject line too long.
Emails with a mile long subject line
look spammy!
11. Don’ts #2
Do not use an email to show off your
vocabulary. Keep it simple! You don’t
have to be a lexicomane or
sesquipedalian. Go on, Google them!
12. Don’ts #3
Do not use negative words / phrases directly.
Instead churn them like -
I am afraid I would not be able to...
I would have loved to offer you a 20% but….
Perhaps, I can agree to...
For example –
Client: I want a 20% discount on the monthly pricing.
You: We cannot offer a 20% discount.
You: I would have loved to offer you a 20% but the best we
can do is offer you our white label rates at a 15% discount.
13. Don’ts #4
Avoid ‘Ctrl+V’. Use ‘Ctrl+Alt+V’
instead. This helps in maintaining font
integrity. It will prevent your emails
from looking unprofessional.
Original
font style
Font
resulting
from
Ctrl+V
Dummy text used for illustration purposes only.
14. Don’ts #5
Avoid using unusual colors. Traditional
plain black or the 'Outlook" blue are
the best!
15. Don’ts #6
Do not end an email abruptly. Use a
professional closing.