1. ARNOLD C. SHEHE
5595 Gower Place Apt. 201
Virginia Beach, VA 23462
Home: (757) 550-5908
Email: arnoldshehe1969@gmail.com
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SUMMARY OF QUALIFICATIONS
• Navy Veteran with 4 years of military service (Honorable Discharge).
• Highly enthusiastic customer service professional with over 15 years of client interface experience.
• Experienced in Account and Data management.
• Extensive track record in the demanding area of Sales and Marketing.
• Strong organizational skills within a deadline oriented environment.
• Staff management and supervisory skills.
• Customer service and conflict resolution communication skill set.
• Ability to lead as well as being adaptable to new and differing cultural and business circumstances.
PROFESSIONAL EXPERIENCE
Superior Community Services LLC, Norfolk, VA August 2008 to December 2012
Home Sponsor Assistant
• Managed day to day needs of individuals with disabilities in a residential setting.
• Provided a schedule of appointments and medication to patients who were under my direct supervision.
• Reviewed patient data on a weekly basis to ensure that programming was being followed through.
• Attended bi-weekly meeting to develop, revise or update an individual’s service plans.
• Collected and recorded data for documentation of progress notes, program data sheets, financial records
and incident reports.
• Trained individuals on self-care, interpersonal skills, banking and money management.
• Managed the direct staff who provided services for the clients.
• Responsible for creating the daily staff schedule and the bi-weekly pay.
United States Navy August 2004 to August 2008
Logistic Specialist
• Managed and operated retail and service activity on board the command.
• Responsible for stocking the ship store, vending machines and laundry facility on board the command.
• Maintained inventory of ships store products.
• Maintained financial records and accounting systems to ensure balances were accurate.
• Prepared store requisition and purchase orders.
• Dispersed orders to various departments while maintaining inventory.
• Scheduled and lead the daily staff meetings.
• Processed flight arrivals and departures for military personnel on board the commands.
• Coordinated between all branches of the armed services for routine military transfers including the USO.

2. ARNOLD C. SHEHE
5595 Gower Place Apt. 201
Virginia Beach, VA 23462
Home: (757) 550-5908
Email: arnoldshehe1969@gmail.com
2 of 2
Coca Cola Bottling Company January 2001 to August 2004
Sales and Marketing Merchandiser
• Responsible for Opening new accounts with local businesses.
• Ensured that existing accounts were highly and accurately maintained.
• Participated in events to promote products and business reviews.
• Resolved customer concerns and responded in a timely manner to customer requests.
• Executed a monthly and annual sales plan for new and existing accounts.
• Performed record keeping for all product sales and orders.
21st Century Homes Agency January 1995 to December 2000
Owner/Realtor
• Interviewed and assisted clients with renting, buying and/or selling property.
• Conferred with escrow companies, lenders, home inspectors, and pest control operators to ensure that
purchases proceeded in an efficient manner.
• Acted as an intermediary in negotiations between buyers and sellers.
• Advised clients on market conditions, prices, mortgages and legal requirements.
• Prepared contracts, purchase agreements, closing statements, deeds and leases.
• Developed a network of attorneys, mortgage lenders and contractors to whom clients may be referred.
• Assured agreements were met before closing dates.
• Rented and leased properties on behalf of clients.
EDUCATION
Norfolk State University, Norfolk, VA
Bachelor of Science: Tourism and Hospitality Management, December 2015
Tidewater Community College, Virginia Beach, VA
Associate of Applied Science: Tourism and Hospitality Management, December 2014
ACCOLADES/ACHIEVMENTS
Former Vice-President
National Society of Minorities in Hospitality, Norfolk State Chapter