Enterprise Management: The Cloud Era
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VMware Enterprise Management – The Vision A steer on the vision for the new Enterprise Management solution suites – the biggest management launch in VMware history. Colin Fernandes, Global Technical Marketing Manager, VMware
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Enterprise Management: The Cloud Era
- 1. Enterprise Management Vision, Strategy & innovation Colin Fernandes, VMware Management Business Unit © 2011 VMware Inc. All rights reserved
- 2. The Cloud Era: Two Forces of Change Connected, Mobile, Information-Centric World Business Dynamic, Agile and Efficient IT Architectures and Business Models 2
- 3. The New Cloud Architecture and Operating Model How is the industry enabling this? Hypervisor Cluster Hybrid Cloud Transformation Transformation Transformation Govern a broad Re-define hardware / Federate geo- diversity of business software boundary - storage, distributed sites and critical workloads network, security delivered at providers scale - virtualized datacenter fabric 3
- 4. A New Era in IT Management: Become the Broker of IT Services Cloud IT Service Management Management Systems Management Broker of IT Services Job Source, deliver and manage Scheduling the quality of services: • Cost • Compliance & risk • Service levels Private Public Hybrid Mainframe Distributed Web Cloud Computing Cloud is at an inflection point that will transform the delivery and management of IT services 4
- 5. Cloud Requires a New Approach to IT Management Traditional IT Management Cloud Management Services and Service assets tied components are together in abstracted and complex, brittle, sourced from vertical stacks dynamic that are hard resource pools to change and with horizontal manage layers loosely bound into services Business agility IT able to keep up with suffers speed of the business 5
- 6. Key Tenets of VMware Management’s Strategy Embedded, Integrated Converged Run IT Like a Management Management Business VMware simplifies VMware improves IT VMware provides management by effectiveness and unprecedented visibility embedding and tightly efficiency of disparate into, and control of, integrating teams and processes costs and risks to help management through converged you run IT like a capabilities into its management solutions business, leveraging cloud platform both private and public cloud services 6
- 7. The New Automation and Management Model End User Computing Empowered, Secure, Mobile Workforce End User Computing End User Freedom. End-User Desktop Dynamic Resource as a Service IT Control. Experience Provisioning Right-Sizing Cloud Application New Generation of Enterprise Apps Cloud Application Platform Platform Modernize Today’s Apps. Platform as a Application Application Existing Apps Applications as a Service New Enterprise Apps Service Provisioning SaaS Apps Performance Build for Tomorrow’s. Cloud Infrastructure & A More Flexible, Efficient Infrastructure Management Intelligent Virtual Infrastructure Automated Security & Enterprise Infrastructure. as a Service Operations Compliance Hybrid Cloud Existing Datacenters Public Cloud Services 7
- 8. Bringing IT All Together to Deliver IT as a Service End User Computing IT Business End User Computing Management as a Service Source, deliver and manage services to the business based on an understanding of cost, risk, compliance and Cloud Application business value Run IT like a business Platform to ensure cost-effective • IT Financial Management Existing Apps Applications as a Service business agility New Enterprise Apps SaaS Apps • IT Governance, Risk & Compliance • Service Portfolio Management Cloud Infrastructure & Management Infrastructure as a Service 8
- 9. Introducing VMware’s Cloud Management Suites VMware IT IT Financial Management, Service Business Level Management, Vendor Management Governance Suite New capabilities from Digital Fuel acquisition Simplify management in vFabric Simplified application provisioning virtual and hybrid Application and performance management cloud environments Management Optimized for Spring-based Java Suite applications on vCloud Director and accelerate the journey to IT as a Service vCenter Enhanced integration of Operations performance, capacity and configuration management Management Suite New application discovery & dependency mapping capability 9
- 10. How Does Cloud Impact Operations Management? 1 2 3 Scale Change Convergence Higher VM/Admin Ratios Rapid Change New Architectures More Responsibility Dynamic Environment Heterogeneous Environments More Data Unplanned Demand Embedded Management “False alerts and data “Lot of friction between “… have 2 VI admins overload -- 25,000 static the infrastructure and managing 1,600 VMs.” thresholds and metrics” operations teams” Christus Health Stanford Medical Maximus 10
- 11. VMware’s Approach to “Cloud Operations” 1 2 3 Comprehensive Intelligent Proactive Visibility Automation Management Health Performance Analyze Risk Capacity Optimize Efficiency Configuration Forecast vCenter Operations Management Suite Patented Analytics Integrated Approach Designed for Cloud Scale Change Convergence 11
- 12. Business Benefits delivered by vCenter Operations Comprehensive Intelligent Proactive Visibility Automation Management vCenter Operations Management Suite • Higher QoS • Faster MTTR • Fewer Incidents • Improved Collaboration • Tool Consolidation • Resource Utilization • Compliance • … “Notified the storage “We’ll be able to reduce “Troubleshooting time team before they were our monitoring tools from reduced by 50%” even aware of an issue.” over 300 to about 30.” TUI Infotec Maximus Kaiser Permanente 12
- 13. vCenter Operations Management Suite What is it? • Integrated and highly automated performance, capacity and configuration management • Industry leading Cloud Operations management console that integrates with 3rd party solutions • Continuous compliance analysis and remediation Why is it unique? • Patented analytics self learn “normal” in a dynamic environment • Integrated approach converges Operations Management disciplines to enable proactive incident avoidance • Tightly integrated with vSphere and vCenter • Designed and built for cloud; extensible to legacy solutions vCenter Operations Manager Dashboard 13
- 14. New World: Security & Compliance for the Hybrid Cloud 14
- 15. Trusted Cloud - Security & Compliance What is it? • Comprehensive solution for endpoint, PCI edge, application and data security DISA • Continuous compliance assessment VMware and remediation for vSphere • Operational best practices and regulatory requirements (e.g., PCI, SOX) vShield App and Data vCenter Configuration Why is it unique? vShield Edge Manager • Security for logical constructs in Virtual Datacenter 1 Virtual Datacenter 2 dynamic / mobile environments DMZ PCI HIPAA Web compliant compliant vShield • Most comprehensive regulatory Endpoint compliance enforcement • Built for hybrid cloud Cluster B Cluster A 15
- 16. Velocity and type of Data Center Events, Metrics and Analytics Events Security HW Performance ? How do we leverage all of this data? Admin actions Availability Usage Data Metrics App Performance Web App 16
- 17. Introducing the New Management Suites VMware IT IT Financial Management, Service Business Level Management, Vendor Management Governance Suite New capabilities from Digital Fuel acquisition Simplify management in vFabric Simplified application provisioning virtual and hybrid Application and performance management cloud environments Management Optimized for Spring-based Java Suite applications on vCloud Director and accelerate the journey to IT as a Service vCenter Enhanced integration of Operations performance, capacity and configuration management Management Suite New application discovery & dependency mapping capability 17
- 18. Application Management Challenges in the World of Cloud Modern, cloud-ready application frameworks require the ability to: • Manage applications holistically and separately from the supporting infrastructure resources • Dynamically manage applications that move across, and run across, public and private clouds • Horizontally integrate management from deployment, through monitoring, to ongoing change 18
- 19. VMware’s Active Application Management strategy • Manage applications holistically and separately from the supporting infrastructure • Build and manage applications that move and run across, public and private clouds • Collaborate between across key functions: deployment, monitoring and change Collaborate Monitoring Add Policy Capacity Deploy Monitor Optimize Components, Resources, Build Instrument Topology, resource Topology compliancy, Isolate, trouble allocation, Update Reboot shoot, remediate, Early transactions, users, environment binding change change impact . Burst Scale Policy compute 19
- 20. vFabric Application Management Suite What is it? • Closed-loop application provisioning and vFabric AppDirector monitoring to improve DevOps collaboration • Media library of standardized application components and settings to deploy and manage applications quickly • Drag and drop canvas to simplify construction of application blueprints Why is it unique? • Decoupled application and infrastructure management to facilitate hybrid cloud deployments • Just minutes to define an application deployment topology and execution plan, then deploy the application • Optimized for vFabric, but extensible to other components that may be part of your Spring applications 20
- 21. vFabric Application Management Suite What is it? vFabric Application • Closed-loop optimization and remediation for Performance Manager resolving application performance issues • Consolidated and integrated resource, transaction and code performance monitoring with application focused KPIs • Closed loop remediation of performance problems to fix them quickly Why is it unique? • Purpose-built for dynamic, hybrid cloud with quick deployment and time to value • Consolidated application health view shows performance problems at a glance • Tightly integrated to the vSphere platform, vFabric components and Spring development environments 21
- 22. VMware’s IT Business Management Suites VMware IT IT Financial Management, Service Business Level Management, Vendor Management Governance Suite New capabilities from Digital Fuel acquisition Simplify management in vFabric Simplified application provisioning virtual and hybrid Application and performance management cloud environments Management Optimized for Spring-based Java Suite applications on vCloud Director and accelerate the journey to IT as a Service vCenter Enhanced integration of Operations performance, capacity and configuration management Management Suite New application discovery & dependency mapping capability 22
- 23. Why IT Business Management is Critical to Cloud Today’s IT lacks business context • How do I show my value to the business? • How much does IT cost? CIOs need better cost, vendor and service level management • Accurate information required to make fact-based decisions • Cloud sourcing means IT is evolving to be a Service Broker Existing approaches do not solve the problem • Highly manual, complex, fragmented processes • Error prone with no audit trail 23
- 24. VMware IT Business Management Suite What is it? • Integrated modules for IT financial, service level and vendor management • CIO dashboard shows information broken down to business unit, geo and service • Built on capabilities acquired from Digital Fuel, industry pioneer and leader in ITFM Why is it unique? • SaaS-based solution purpose-built for hybrid cloud environments IT Finance Manager • Integrated approach to understanding the interrelationship of costs, services and value IT Service Level Manager • Tightly integrated with vCenter Chargeback for metering and showback of infrastructure, IT Vendor Manager operations and application costs VMware ITBM Modules 24
- 25. Best Practice & Modular Approach For Your ITBM Journey SUSTAINABLE CONTINUOUS IMPROVMENT PROACTIVE • Governance- MGMT supported funding REACTIVE • Portfolio Cost Mgmt MGMT • Service Pricing • Strategy evaluation • IT Value CONTROL • System of record Measurement • Demand Planning VISIBILITY • Cost Optimisation • Prioritization • Active Project Audit • Financial Analysis • Activity Based • Price/Performance • Actual TCO Costing • Actuals / Budgets • Business Cases evaluation • Vendor Mgmt • Multi-source Mgmt • Cost Modelling • Capital Planning • Benchmarking • ROA Analysis • Show back • Contract Mgmt • Financial • Bill of IT • Spend Analysis alternatives • Asset Tracking Maturity Maturity Maturity Maturity Maturity • Cost Visibility • Accountability • Value • Accuracy • Efficiency • Insight • Strategic alignment • Bus. Alignment • Reliability • Predictability 25
- 26. Summary Cloud requires a new approach to management Embedded, Converged Run IT VMware is focused on a new Integrated Management like a operational model for cloud Management Business Expanded/new suites show VMware IT vFabric vCenter VMware’s progress and Business Application Operations commitment Management Management Management Suite Suite Suite 26
- 27. Introducing VMware Infrastructure & Operations Management Whiteboard Verite Warriss, EMEA Partner Manager © 2011 VMware Inc. All rights reserved
- 28. VMware Cloud Infrastructure & Ops Mgmt Your Goals and Challenges: “Zero touch” Mgmt Tools & Complexity Operating Costs & Efficiency Automated Infrastructure Private Cloud – How? Operations Resource Efficiency More Apps Higher Proactive Perf. Mgmt DRS, DPM & Thin Prov. & Services QoS False alerts, incidents Pwr, Cooling, Storage End User/LOB Visibility + Control Built-in Availability Cap Analytics/Planning “Your Cloud” Right-size + Reclaim HA, FT & SRM vApp Downtime vApp vApp 5:1 30:1 VMs/ESX 1 2 Custom Costs Virtual Self-Provisioning Change & Config Mgmt Std. + Policies Automated Patch + Change Physical Workflows Compliance Cost Metrics #VMs/admin More VMs & Change VI/Infra Ops Team Time & Efficiency SLA? Team QOS & Scale Budget: Innovation 75% maint. More Value! 28
- 29. VMware Infrastructure & Ops Mgmt Your Goals and Challenges: “Zero touch” Mgmt Tools & Complexity Operating Costs & Efficiency Automated Infrastructure Private Cloud – How? Operations Resource Efficiency More Apps Higher Proactive Perf. Mgmt DRS, DPM & Thin Prov. & Services QoS False alerts, incidents Pwr, Cooling, Storage End User/LOB Visibility + Control vSphere Site Recovery Mgr Cap Analytics/Planning Built-in Availability “Your Cloud” HA, FT & SRM vCenter Right-size + Reclaim vApp vApp vApp 5:1 30:1 VMs/ESX Downtime 1 2 Custom Operations Costs Management Suite Virtual Self-Provisioning Change & Config Mgmt vCloudPolicies Std. + Director Physical Automated Patch + Change Workflows vCenter Chargeback Compliance vServiceMetrics CP Cost Manager #VMs/admin More VMs & Change VI/Infra Ops Team Time & Efficiency SLA? Team QOS & Scale Budget: Innovation 75% maint. More Value! 29
- 30. Thank You 30
Notes de l'éditeur
- Become the Broker of IT Every phase of technology disruption has introduced fundamentally new paradigms for managementCloud will expand the management market opportunity for VMware and our ecosystem Each new management paradigm solves challenges related to the preceding eraTransition: Dynamic virtualized and cloud environments present new management challenges and opportunities that require new levels of automation and control
- VMware simplifies management of virtual and hybrid cloud environments, improves IT effectiveness and efficiency, and provides the visibility and control necessary to run IT like a business
- Each of these areas or vectors will need to be managed effectively in the highly dynamic environment of virtualization and cloud. This will require high levels of automation, much of which must be built into the systems and platforms at each layer.This slide highlights the key principles behind VMware’s approach to managing infrastructure, applications and end user computing in the context of IT as a Service.VMware Infrastructure and Operations Management solutions enable IT to create a zero-touch, compliant infrastructure that’s the right foundation for private cloud. Native management is designed-in to the virtualized and public, private, and hybrid cloud infrastructure to help deliver self-service through policy-driven control.VMware Application Management solutions enable IT to build modern apps through our open, standards-based Platform as a Service. They also help to quickly, accurately, and confidently transition existing applications to virtualized and cloud infrastructures, map application and infrastructure dependencies, and assure application portability and performance. VMware End-User Computing Management allows IT teams to ensure the quality of the end user experience, provision and deploy desktops rapidly, manage workstation images simply, and optimize costs through dynamic resource right-sizing.In each of these vectors, VMware can help you with your specific IT initiatives. For example, at the infrastructure layer we can assist with the building out of your private cloud, automating your operational environment and ensuring security and compliance. We will walk through these specific initiatives in more detail later in the presentation.While these capabilities can help with your management challenges at each layer, there is an even bigger challenge that VMware can help you address.
- Each of these areas or vectors will need to be managed effectively in the highly dynamic environment of virtualization and cloud. This will require high levels of automation, much of which must be built into the systems and platforms at each layer.This slide highlights the key principles behind VMware’s approach to managing infrastructure, applications and end user computing in the context of IT as a Service.VMware Infrastructure and Operations Management solutions enable IT to create a zero-touch, compliant infrastructure that’s the right foundation for private cloud. Native management is designed-in to the virtualized and public, private, and hybrid cloud infrastructure to help deliver self-service through policy-driven control.VMware Application Management solutions enable IT to build modern apps through our open, standards-based Platform as a Service. They also help to quickly, accurately, and confidently transition existing applications to virtualized and cloud infrastructures, map application and infrastructure dependencies, and assure application portability and performance. VMware End-User Computing Management allows IT teams to ensure the quality of the end user experience, provision and deploy desktops rapidly, manage workstation images simply, and optimize costs through dynamic resource right-sizing.In each of these vectors, VMware can help you with your specific IT initiatives. For example, at the infrastructure layer we can assist with the building out of your private cloud, automating your operational environment and ensuring security and compliance. We will walk through these specific initiatives in more detail later in the presentation.While these capabilities can help with your management challenges at each layer, there is an even bigger challenge that VMware can help you address.
- What makes the job of ops mgmt difficult?1. Scale of number of items under mgmt (VMs), huge increase in monitoring data what does it mean, what should I do about it?2. Rate of change (self-service portals, vmotion/drs, etc) how do I get better visibility into what is happening?3. Embedded mgmt capabilities of the platform when do I need to intervene? What should I optimize for?
- In virtual and cloud environments the relationship between performance, capacity, and configuration become intricately linked. Configurations are fluid, capacity is shared and sourced from many places (multiple providers, infrastructure tiers, etc.), and all of these moving parts can impact performance. This means customers need intelligence – in the form of visibility across the system, and analytics to cull what is important from the torrent of data it produces – for a more integrated, automated approach to these three management disciplinesPatented performance analyticsSelf-learning of “normal” performance conditionsService health baseline and trending Smart alerts of impending performance degradationAutomated capacity planning and analysisIntegrated capacity analysis and forecastingDecision support & automation via views, alerts, reportsVM right sizing and capacity reclamationContinuous configuration and complianceAutomated patching and provisioningComprehensive change tracking to isolate root cause
- Dean: Steve, I’m glad you asked. We are working on just that problem and we think security and compliance automation is a great example of Cloud Infrastructure Suite in action. I’m going to show you how we help customers automatically create a trust zone around sensitive workloads and ensure it is compliant, and I will do this by automating a workflow across several VMware Cloud Infrastructure Suite products using their extensible APIs. For the purpose of this demo we’ll use the PCI Cardholder Data Environment as an example but we can do this with other types of business critical apps or regulated data. In the demo we’ll show how: [In PPT need to emphasize the individual boxes] vShield Data Security will automatically detect regulated PCI cardholderdata in VMsvCenter Insight Navigator will automatically discover the entire PCI-CDE based on Application connectivity requirementsWe will use vShield App to create a Security Group and lock down the VMs in the PCI-CDE vCenter Configuration Manager will Assess and remediate configuration of VMs in thisShield App security groupAnd vShield Endpoint will provide efficient malware protection for those VMs without requiring any AV agents running on those machinesAnd what’s best about it is this whole process can be repeated daily or weekly, ensuring this PCI trust zone is not just automatically created but also self-healing!
- The shear volume of Event, Performance, Availability metrics that need to be captured and analyzed is incredible. Every Host, every VM, every user, every admin action is generating data that can be analyzed…but existing management tools just aren’t designed to take advantage and drive insight from this data. They just weren’t designed with Cloud, or even simply virtualization in mind. We see a need for tools using increasingly sophisticated statistical models to separate between noise and the critical insights necessary to meet your SLAs.
- The separation of Application and Infrastructure (Cloud provider / cloud consumer model)By moving to an horizontal approach, customers will able to gain a lot more control on the Application and adapt it to the business needs (Scale & Remediation)The motivation of the separation and focus on the Application layer as a complete operational stack it to allow the Application owners and developers achieve better agility, more flexibility, control and performance and ultimately migrate maintanance cost to innovationI believe that with the progress in infrastructure technologies – Virtual machines, Resource pools, clouds… there is a unique opportunity to simplify the way production Applications are measured and managed today.By tying in Pieces of Application data and applying them with some logic, we can take advantage of the strongest platform since mainframe to optimize Applications in production. Separation of infra and apps – opportunity for app teams to manage apps in production; hence, take a horizontal rather than vertical approach to managing apps Horizontal – the process of takiing apps from developing, to packaging, to deployment to monitoring to continuous improvement Two core elements; deployment – how to decide what elements are the building blocks; assign the resources, configurations and elements and define the relationships among all those; then take that mult-tier app on a deployment environment or a cloud in a matter than will allow you to mobilize the app (move from one cloud to another) Second; monitoring aspect – worrying about CPU, memory and disk space is ok, but need to focus on the service aspects of the app including user experience, business transactiosn, application costing and complianceAnd when you connect the two elements together, the outcome will lead to a closed loop system; in other words, when you deploy an app the moniotring system is aware of the app structure, the resources, and the location; and when change is pushed into that app the monitoring system can correlate the impact of the change to the service level and then take actions to optimize the service level (scaling, bursting, rolling back the change)
- The separation of Application and Infrastructure (Cloud provider / cloud consumer model)By moving to an horizontal approach, customers will able to gain a lot more control on the Application and adapt it to the business needs (Scale & Remediation)The motivation of the separation and focus on the Application layer as a complete operational stack it to allow the Application owners and developers achieve better agility, more flexibility, control and performance and ultimately migrate maintanance cost to innovation
- Application Performance ManagementUnderstand performance of cloud-based applications from an end user perspectiveSupport application scaling without loss of management coverage with policy-based monitoring, alerting and control actionsZoom in on business transactions, application resources, and code with application focused KPIs Application ProvisioningImprove collaboration between Dev/Op teams through closed-loop application provisioning and monitoringDeploy and manage applications quickly with standardized application components and settingsFacilitate cloud deployments by decoupling application and infrastructure management
- Application Performance ManagementUnderstand performance of cloud-based applications from an end user perspectiveSupport application scaling without loss of management coverage with policy-based monitoring, alerting and control actionsZoom in on business transactions, application resources, and code with application focused KPIs Application ProvisioningImprove collaboration between Dev/Op teams through closed-loop application provisioning and monitoringDeploy and manage applications quickly with standardized application components and settingsFacilitate cloud deployments by decoupling application and infrastructure management
- So you have all these spreadsheets... Then all the relationships …… which then create more spreadsheets ….. And feeds one master spreadsheet, which grows….. And then crumbles as soon as you analyse
- PLEASE REFER TO THE “INTERNAL ONLY MGMT WHITEBOARD TRAINING” DECK FOR SPEAKER NOTES!OR WATCH RAMIN’S VIDEO: http://vmware.vportal.net/?%20sessionID=CS7T2&auid=291
- If you’re interested which products deliver some of the capabilities that are going to be critical for you to build and run your cloud infrastructure, we recommend the following three “ingredients”:vSphere and Site Recovery Manager for building out your virtual infrastructure including complete protection against the risk of downtime at the component, cluster and site levelvCloud Director, vCenter Chargeback and VMware Service Manager for delivering self-service portals, service catalogs, workflow management, and cost metering and reporting capabilities.The vCenter Operations Suite for automating operations management which also includes vCenter CapacityIQ and vCenter Configuration Manager for capacity optimization and configuration and compliance mgmt.