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One of the ways to achieve mission and financial
sustainability is to develop flexibility in the system.
Flexibility allows an organization to be more adaptive and
creative in a changing environment, and allows leadership
to thoughtfully respond to these changes rather than react
in ways that may damage the organization in the longer
term. Both revenue and expense provide opportunities for
increasing flexibility.
This discussion-based exercise will help you and    Senior staff and executive
your team examine and discuss your financial
flexibility. Compile data and questions that will
fuel the conversation and distribute before your    The time needed will depend on
meeting. Financial data might include expenses      the number and emotional /
and income comparisons over three to five years     financial complexity of the
and project costs to income over time including     programs being analyzed. If
staff allocation (or costs). Looking at the fixed   staff members are analyzing
expenses and how they trend as compared to          data separately, schedule a time
secure income over that period will help you        to compare answers and views
discuss risk in an unemotional way with your        and to discuss where there
leadership team.                                    might be opportunities for
                                                    change to increase flexibility.
Determine if each person will answer the
questions independently and then all will
compare views or if you will use the questions to
lead a discussion with the group.
The following slide contains a short video by Peter Frumkin
in which he discusses the importance of flexibility in
financial models for arts and culture organizations.
Watch the video with your team and then work through this
exercise together.
Look at your expense structure to determine the degree to which your
organization has flexibility in this area. Questions for this discussion
might include:
  1.   Are your fixed costs relative to total costs increasing or decreasing?
  2.   How do you determine the true costs of your programs?
  3.   What is the relationship of expenses to outputs and outcomes? Do you
       evaluate programs regularly against financial and mission related
       criteria? If so, are resources allocated based on this evaluation?
  4.   When you create new programs, do you have additional resources
       (people and money) upon which to draw or do you retire older
       programs?
  5.   Are you consistently trying to do too much with too few resources?
  6.   Are you keeping up with or deferring maintenance?
Now, look at your income to determine the degree to which your
organization has flexibility in this area. Questions for this discussion
might include:
  1.   How diversified or concentrated are your income sources? How
       dependable are the sources? How comfortable are you with the
       “advance funding” as compared to the “advance fixed costs?”
  2.   How much unrestricted revenue do you have? Is this sufficient?
  3.   Do you spend a lot of time managing cash flow or do you have reserves
       at appropriate levels for defined purposes?
  4.   What is the organization’s history of deficits/surpluses and what story
       does this tell?
  5.   If income were to drop suddenly, how would you decide what to cut to
       adapt to the decrease? For example, would you implement a
       percentage cut across all areas or vary the cuts based on criteria such
       as those outlined in Zero-Base Budgeting (see decision package
       explanation in the next slide)?
Related to both expense and income analysis, it is helpful to view Michael
Granof’s video: How should cultural organizations approach budgeting?
Peter Frumkin’s video on Logic Models may help inform your discussion of
outputs and outcomes in the expense analysis.
The Zero-Base Budgeting concept of decision packages includes:

     Activity objectives, in terms of both outputs and outcomes that are
      objective, quantifiable and measurable
     Alternative means of accomplishing the same objective
     Consequences of not performing the activity
      Outputs and outcomes at various levels of funding, including the
      current level and at least one level that is below the current level
Thank you for taking the time to work through this
exercise with your team. These online lessons are a bit
of an experiment for us. As we learn more, we will
continue to adapt and refine them.

Your feedback is vitally important. Please let us know
how you used this tool. What was unclear? What
would you add?

We look forward to hearing from you.

Thanks,
The NAS Team

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Flexibility & Sustainability

  • 1.
  • 2. One of the ways to achieve mission and financial sustainability is to develop flexibility in the system. Flexibility allows an organization to be more adaptive and creative in a changing environment, and allows leadership to thoughtfully respond to these changes rather than react in ways that may damage the organization in the longer term. Both revenue and expense provide opportunities for increasing flexibility.
  • 3. This discussion-based exercise will help you and Senior staff and executive your team examine and discuss your financial flexibility. Compile data and questions that will fuel the conversation and distribute before your The time needed will depend on meeting. Financial data might include expenses the number and emotional / and income comparisons over three to five years financial complexity of the and project costs to income over time including programs being analyzed. If staff allocation (or costs). Looking at the fixed staff members are analyzing expenses and how they trend as compared to data separately, schedule a time secure income over that period will help you to compare answers and views discuss risk in an unemotional way with your and to discuss where there leadership team. might be opportunities for change to increase flexibility. Determine if each person will answer the questions independently and then all will compare views or if you will use the questions to lead a discussion with the group.
  • 4. The following slide contains a short video by Peter Frumkin in which he discusses the importance of flexibility in financial models for arts and culture organizations. Watch the video with your team and then work through this exercise together.
  • 5. Look at your expense structure to determine the degree to which your organization has flexibility in this area. Questions for this discussion might include: 1. Are your fixed costs relative to total costs increasing or decreasing? 2. How do you determine the true costs of your programs? 3. What is the relationship of expenses to outputs and outcomes? Do you evaluate programs regularly against financial and mission related criteria? If so, are resources allocated based on this evaluation? 4. When you create new programs, do you have additional resources (people and money) upon which to draw or do you retire older programs? 5. Are you consistently trying to do too much with too few resources? 6. Are you keeping up with or deferring maintenance?
  • 6. Now, look at your income to determine the degree to which your organization has flexibility in this area. Questions for this discussion might include: 1. How diversified or concentrated are your income sources? How dependable are the sources? How comfortable are you with the “advance funding” as compared to the “advance fixed costs?” 2. How much unrestricted revenue do you have? Is this sufficient? 3. Do you spend a lot of time managing cash flow or do you have reserves at appropriate levels for defined purposes? 4. What is the organization’s history of deficits/surpluses and what story does this tell? 5. If income were to drop suddenly, how would you decide what to cut to adapt to the decrease? For example, would you implement a percentage cut across all areas or vary the cuts based on criteria such as those outlined in Zero-Base Budgeting (see decision package explanation in the next slide)?
  • 7. Related to both expense and income analysis, it is helpful to view Michael Granof’s video: How should cultural organizations approach budgeting? Peter Frumkin’s video on Logic Models may help inform your discussion of outputs and outcomes in the expense analysis. The Zero-Base Budgeting concept of decision packages includes:  Activity objectives, in terms of both outputs and outcomes that are objective, quantifiable and measurable  Alternative means of accomplishing the same objective  Consequences of not performing the activity  Outputs and outcomes at various levels of funding, including the current level and at least one level that is below the current level
  • 8. Thank you for taking the time to work through this exercise with your team. These online lessons are a bit of an experiment for us. As we learn more, we will continue to adapt and refine them. Your feedback is vitally important. Please let us know how you used this tool. What was unclear? What would you add? We look forward to hearing from you. Thanks, The NAS Team