Director of Training and Development. Student of leadership, Coaching, Speaker, Sales Experienced, Business consultant à Archipelago International Hotels, Resorts & Residences
Director of Training and Development. Student of leadership, Coaching, Speaker, Sales Experienced, Business consultant à Archipelago International Hotels, Resorts & Residences
• How can use questions to be more effective I am?
• What problem I have ever experienced because I did not ask questions?
• Am I able to say “ I DON’T KNOW”?
• What questions do I ask to help people around me to learn?
• What biggest achievement in my live (personal / professionally ) because I
asked great questions?
How “open Questions” help to achieve your objective
• How do you feel about the project thus far?
• What have you accomplished so far that you are most pleased with?
• How would you describe the way you want this project turn out?
• Which of these objectives do you think will be easier to accomplish?
Which will be the most difficult?
• What will be the benefits to our hotels if we can meet all those
objectives? To the company? Our Team and You personally.
• What key things need to happen to achieve the objectives, what
support do you need to ensure success?
Why we should ask wrong questions - Questions that disempower
• Why are you behind schedule?
• What is the problem with this project?
• Who is not keeping up?
• Don’t you know better that that?
Why don’t we ask encouraging and empowering Questions
• What are the advantage and disadvantages you see
on the suggestions?
• Can you more fully describe your concern?
• What are your goals?
• What are a few options for improvement?
• What you will commit to do by when?
What questions to be asked when solving problem?
• Thoughtful questioning - must be able to ask useful,
systematic and insightful questions
• Self- directedness - It is important that individual ask
questions for personal and professional improvement
• Learning orientation – learning from others, while working
on a group to find best solutions
• Deep listening – a great questions come from great listener
for problem solving
• Confidence and well-being – all participants should feel that
they have something important to share
Questions for reflection
• Am I focusing on questions rather than answers when solving
problem?
• How can I determine whether technical or adaptive problem?
• Do I sue different kind of question in different situations?
• Do I reflect on what has been asked and learned before asking new
questions?
• DO I ask fresh questions to develop new perspectives and challenge
assumptions?
• How can I generate more creative alternatives, actions and
strategies with my questions?