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Ashwin Kumar

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Ashwin Kumar

  1. 1. Ashwin Kumar #64/10, 1ST FLOOR, 8TH CROSS, Maruthi nagar, Madiwala, Bangalore-47 Email: ashwin080@gmail.com; Phone: (M) +919886724361 To obtain a challenging position in a growth oriented organization that will enable me to utilize my experience and skills for organizational growth and help me reach higher echelons. EXECUTIVE SYNOPSIS Meticulous and highly accomplished IT professional with over 8.1years of experience in a Fortune 500 company that includes 2 years as lead and worked with widely known tools like Control-M, TSM and NETCOOL with high quality standards to meet challenges of this fast paced, high turn industry; Persuasive communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management; Tendency to thrive in dynamic and fluid environments while remaining pragmatic and focused; Highly ethical, trustworthy and discreet;  Adept at working in high pressure environments with strict deadlines and multiple deliverable to implement best practices that consistently deliver outstanding results;  Demonstrated ability to build new territories and expand opportunities towards the achievement of stated targets, to lead, motivate and provide effective guidance to perform at expected service standards; OVERSEAS ASSIGNMENT: Been to US for transitioning of L2 & L3 work on Control-M (IBM & AXA.) CORE COMPETENCIES CAREER HIGHLIGHTS  Efficiently and productively analyzed all the projects undertaken  Won several laurels and appreciations for my hard work and effort shown in meeting the project deadlines  Instrumental in business development activities  Developed specific goals to plan, organize and prioritize the wok  Handled the project within the schedule and budget  Sound ability to develop strategies to achieve personal goals as well as organizational goals EDUCATION & CREDENTIALS • B.E. with specialization in Electronics and communications from Panimalar Engineering college, Anna University, Chennai in 2006 • Intermediate ( M.P.C) Gautami Junior College ( 2000 – 2002 ). • SSC from K.C.P. Siddartha Adarsh residential public school - CBSE - April 2000. CERTIFICATIONS • RHCE Linux Certified. • Inter college group discussion. • Certified for Customer Centric Behavior. • Knowledge of ISO 20000 & 27000. • Knowledge of Control-M Scheduling and Admin. • ITIL and ITES • Unix Basics • Scripting • Control-M (Scheduling) • Netcool • PCS • Netbackup/Veritas • SLA • Critical batch management • Production Control • Maintenance & Operations • People’s Management skills • Team Management • Training & Development • Strategic Planning & Visionary Leadership • Team Management  Proactive/Industrious
  2. 2. PROFESSIONAL EXPERIENCE CAPGEMINI (Jul’11 – Till date) Capgemini is a SEI CMMI Level 5 company Provides services for a number of sectors: Manufacturing, Retail, Consumer Products, Distribution & Transportation, Life Sciences, Aerospace & Defense, High Tech Energy, Utilities, Chemicals Financial Services Public Sector Telecom, Media & Entertainment. Work with alliance partners on specific projects: SAP Oracle HP IBM Microsoft. The Capgemini Group supports the transformation of its clients in some 30 countries. Our objective is to improve the performance and competitiveness of these clients through perfect mastery of our four disciplines, integrated in a service offering that covers all client needs.. Senior Consultant (P4) Key Deliverables: • Resolving Incident and Problem Management User generated Requests and queries through Remedy and ITSM. • Reviewing the Daily, Weekly and Monthly batch Report. • Weekly Meeting with Customer to discuss the weekly Issues. • As a Shift Lead handle the team in critical situations. • Executing and monitoring jobs through Control-M. • Preparing and maintaining logs and reports. • Assisting in testing new systems or applications. • Working closely with the Operations, Programmers, and customers to ensure that batch processing is done in a timely manner. • Providing cross functional Training to Team and maintaining improvement Plan on Monthly basis Activities: • Managing & troubleshooting Control-M Application. (Administration & Schedule and Batch processes) • Troubleshoot and configure a new Control-M server. • Control M Agent Installation on Windows and Unix servers (AIX, Linux, Solaris) • Patching on servers • Implementing Maintenance Failover (Part of COB) • Monitoring of gateway. • Backup using UNIX Administration console • SAP/PSOFT Control M CM installation • Scheduling of backup jobs through control-M. • Maintaining Year End Calendars • Troubleshooting :- Control M / EM, Control M / Server, Control M / Agent and Control M CCM • Housekeeping Oracle Database Files and system related Proclog files • Working on all Maintenance, DRP, DST and Year End Switch Pyramid Activities. AXA Technologies (May’11 – Jul’13) AXA Tech is the leading IT Company and it’s a fortune 9th rank company. It is a part of AXA Group. Working with Level-2 for the well known US high profile client Alliance Bernstein. Senior System Analyst Key Deliverables: Operations and Daily SLA – Involving multi application monitoring along with escalation and with second level root cause analysis. According to request rerun the job, force in the jobs etc. Reporting for SLA’s.  BMC Control-M Enterprise Ver., BMC Control-M Enterprise Ver. & BMC Control-M Enterprise
  3. 3. Ver.7.0  BMC Control-M Desktop Ver., BMC Control-M Desktop Ver. & BMC Control-M Desktop Ver.7.0  Expertise in Scheduling jobs, parameters in Control M Scheduler  Execute batch jobs in accordance with the job schedule  Execute the applicable daily Production schedule(s), including scheduling and monitoring jobs, as well as implementing scheduling Changes, including additions, Changes and deletions of Applications schedules  Maintain documented procedures for providing reliable monitoring and scheduling of critical processes in accordance with documentation  Confirm that a valid Server-based Production batch job processing schedule is published per Client’s requirements  Resolve all Incidents regarding job execution in accordance with the agreed upon method for escalation of job execution failures  Co-ordinate with the clients for setting up new streams via different modes of transmission (ftp, sftp, ftppxy, ndm, control-d).  Monitor the performance and availability of our servers on different platforms like Windows, VM (Includes CPU, Memory and disk usage management activities).  Network monitoring.  Backup monitoring/ Failure management & Media re-call support.  Server Management includes determination of hardware failures, server status (Online / Offline), patches, upgrades, change controls.  Scheduled/ Emergency outage co-ordination.  Monitor the progress of daily production cycles. Provide first and second line support for application job failures. Track and monitor application SLA’s and Job stream delays and notify/coordinate with the relevant downstream groups. IBM India Pvt Ltd (Jul’07 – May’11) IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet. System Operations Specialist Key Deliverables: Production Monitoring – Involving production scheduling, monitoring of production jobs, resolve job failure, investigating long running jobs, force complete, delete, place jobs on hold/confirm status, re run/start the ABEND jobs, status queues within the scheduler, scheduling the job, raising ticket on failure, callout procedure. Operations and Console Monitoring – Create and maintain account specific processes and procedures. Define and maintain Business Process documents. This will be maintained with input and review from the account team. Participate in change calls, ensuring communication to the team on any upcoming changes. Evaluate planned changes to the environment and advise the team of any requirements to support such changes. Receive and handle notification of related change activity for Ops. Receive and handle notification of related change activity for Ops. Transition Management – Transitioned 2 accounts. Document operations procedures for new environment/new application/new hardware, for any work expected to be picked up by GDC Ops. Team participation and leadership – Create and administer as required, user access. The OA(Operations Analyst) will also be the focal point for the operations/Management team for communications, suggestions for improvements and any concerns that impact operations. Provide trend analysis. EXTRA CURRICULAR ACTIVITIES: • Ability to grasp and work quickly • Ability to work in-group as well as an individual • Positive outlook • Member of school cricket, Table tennis and Volley ball team and also at Inter Zonal level (College). • Quick adaptability to innovative technologies. • Willingness to Learn & implement the same on work. • Ability to adjust to fluctuating workload, withstanding pressure of deadlines, organizing and managing time effectively. • Positive attitude towards work, excellent team co-coordinator and team player. Multi-tasking in order to handle multiple Projects simultaneously.
  4. 4. PERSONAL VITAE Date of birth : 4th December, 1984 Permanent Address : #15-16/5; plot no: 36; Raja nagar colony; Malkajgiri; Hyderabad - 500047 Nationality : Indian Status : Married Passport : G0552305