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How to Win Customers &
      Influence Google
A B2B Guide to Search & Social
              Presenters
           Rachel Yeomans
            Sean McGinnis

    BeaconLive Marketing Webinars
What we’ll be discussing:

   •  Process
   •  Best Practices


             And some examples in between!
Have a Plan
Tie your plan to a business objective

Examples:
   •  Sell products and/or services
   •  Increase website traffic
   •  E-mail sign-ups
   •  Webinar sign-ups
   •  Increase brand/company awareness (this includes SEO!)
   •  Engage with your current and potential clients and partners

         Your goal is not to increase fan or follower count!

                What if there’s no business objective?
Formulate objectives

   •  Sell products and/or services
       •  By what percentage point?
       •  Benchmarks per quarter?
       •  Different goals per product or service?
   •  Increase brand/company awareness (this includes SEO!)
       •  Choose your keywords
       •  “Editorial” calendar
   •  Engage with your current and potential clients and partners
       •  If they’re on social, make sure you know what they’re saying!
       •  Who are you going after & how will you find them?
Based on objectives, select your engagement platform(s)
Plan your communication tactics within each platform

   •  Who will engage?
   •  How often will that person engage? (Be realistic!)
   •  What platforms is your industry using?
   •  What platforms will your industry be using?
   •  Plan out your process and routine
   •  Should you outsource?



              Do not forget to track & measure!
And when we say track and measure…

  •  Social Listening




  •  Social Outreach / Community Management




         Read this Google Doc on platforms available to you!
And when we say strategize…

   •  Goal: Sell your product/service


                         Social	
  
                         Media	
  
                                                                Thank	
  You	
  
    Message:	
  
                                        Site	
  Landing	
       Page	
  with	
  
 At	
  1pm	
  hear	
  
                                          Page	
  Live	
       embedded	
  
  from	
  Expert	
  
                         Online	
          Chat	
  /	
           ebook	
  or	
  
 on	
  increasing	
  
                          Ads	
            TwiFer	
               related	
  
    your	
  web	
  
                                            Chat	
            products	
  with	
  
       traffic.	
  
                                                                 discount	
  

                         Email	
  
And when we say strategize…

   •  Goal: Grow your email list


                           Social	
  
                           Media	
                           Thank	
  You	
  
                                                              Page	
  with	
  
                                        Website	
            “Write	
  Our	
  
   Message:	
  
                                        Landing	
          Email	
  for	
  Us”	
  
   Write	
  our	
  
                           Online	
       Page	
          submissions	
  &	
  
  email	
  for	
  us	
  
                            Ads	
        (email	
  	
     feature	
  emails	
  
   and	
  win!	
  
                                        sign-­‐up)	
       from	
  the	
  past	
  
                                                          for	
  inspiraRon	
  

                           Email	
  
You’re On Social…Now What?
DO…
 •  Have conversations and engage with others
 •  Create engaging content
 •  Share relevant content
 •  Integrate channels
 •  Cross-promote when appropriate
 •  Take some risks and have some fun
 •  Read The Cluetrain Manifesto (don’t worry, it’s short!)



       Remember, social is about being social!
When you DO make a mistake…
DON’T…
  •  Over-promote
  •  Broadcast
  •  Sign up for a service and not use it
  •  Be too conservative
  •  Speak in a “corporate” voice – we’re all human, remember?
  •  Expect overnight success
  •  Bury your head in the sand if issues arise – have a plan to deal with
     those issues too!
  •  Be scared of social. We’re all just people – even your customers!
Some other good examples!
Do you need a online events provider who can:

   •  Create branded registration pages with e-commerce capabilities?
   •  Seamlessly Stream Audio and Video?
   •  Offer OnDemand Playback Solutions?
   •  Provide a full service suite of CE services, including administration of
      Evaluations and Exams, Verification of Participation and automatic
      Certificate Delivery?



Schedule a demo with BeaconLive to learn how our solution is not our
service, but rather the value we provide to you.
Do you need a service provider who can:

    •  Build or redesign your website to better suit your business?
    •  Optimize your website for search engines?
    •  Create and help build your social media presence?
    •  Bring you to mobile?



Schedule a call with Astek to learn how your business can rule “the
Cloud”!
Do you need a service provider who can:

    •  Analyze your web site and make recommendations for improving search
       engine performance?
    •  Train your in-house staff on the art and science of SEO?
    •  Put in place a content generation strategy that will keep you top of mind
       for on the platforms where your customers spend the most time?
    •  Redevelop an existing web site so it converts visitors into customers?



Schedule a call with 312 Digital and learn how to dominate your niche!

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How to Win Friends and Influence Google: A B2B Guide on Search & Social

  • 1. How to Win Customers & Influence Google A B2B Guide to Search & Social Presenters Rachel Yeomans Sean McGinnis BeaconLive Marketing Webinars
  • 2. What we’ll be discussing: •  Process •  Best Practices And some examples in between!
  • 4. Tie your plan to a business objective Examples: •  Sell products and/or services •  Increase website traffic •  E-mail sign-ups •  Webinar sign-ups •  Increase brand/company awareness (this includes SEO!) •  Engage with your current and potential clients and partners Your goal is not to increase fan or follower count! What if there’s no business objective?
  • 5. Formulate objectives •  Sell products and/or services •  By what percentage point? •  Benchmarks per quarter? •  Different goals per product or service? •  Increase brand/company awareness (this includes SEO!) •  Choose your keywords •  “Editorial” calendar •  Engage with your current and potential clients and partners •  If they’re on social, make sure you know what they’re saying! •  Who are you going after & how will you find them?
  • 6. Based on objectives, select your engagement platform(s)
  • 7. Plan your communication tactics within each platform •  Who will engage? •  How often will that person engage? (Be realistic!) •  What platforms is your industry using? •  What platforms will your industry be using? •  Plan out your process and routine •  Should you outsource? Do not forget to track & measure!
  • 8. And when we say track and measure… •  Social Listening •  Social Outreach / Community Management Read this Google Doc on platforms available to you!
  • 9. And when we say strategize… •  Goal: Sell your product/service Social   Media   Thank  You   Message:   Site  Landing   Page  with   At  1pm  hear   Page  Live   embedded   from  Expert   Online   Chat  /   ebook  or   on  increasing   Ads   TwiFer   related   your  web   Chat   products  with   traffic.   discount   Email  
  • 10. And when we say strategize… •  Goal: Grow your email list Social   Media   Thank  You   Page  with   Website   “Write  Our   Message:   Landing   Email  for  Us”   Write  our   Online   Page   submissions  &   email  for  us   Ads   (email     feature  emails   and  win!   sign-­‐up)   from  the  past   for  inspiraRon   Email  
  • 12. DO… •  Have conversations and engage with others •  Create engaging content •  Share relevant content •  Integrate channels •  Cross-promote when appropriate •  Take some risks and have some fun •  Read The Cluetrain Manifesto (don’t worry, it’s short!) Remember, social is about being social!
  • 13. When you DO make a mistake…
  • 14. DON’T… •  Over-promote •  Broadcast •  Sign up for a service and not use it •  Be too conservative •  Speak in a “corporate” voice – we’re all human, remember? •  Expect overnight success •  Bury your head in the sand if issues arise – have a plan to deal with those issues too! •  Be scared of social. We’re all just people – even your customers!
  • 15. Some other good examples!
  • 16. Do you need a online events provider who can: •  Create branded registration pages with e-commerce capabilities? •  Seamlessly Stream Audio and Video? •  Offer OnDemand Playback Solutions? •  Provide a full service suite of CE services, including administration of Evaluations and Exams, Verification of Participation and automatic Certificate Delivery? Schedule a demo with BeaconLive to learn how our solution is not our service, but rather the value we provide to you.
  • 17. Do you need a service provider who can: •  Build or redesign your website to better suit your business? •  Optimize your website for search engines? •  Create and help build your social media presence? •  Bring you to mobile? Schedule a call with Astek to learn how your business can rule “the Cloud”!
  • 18. Do you need a service provider who can: •  Analyze your web site and make recommendations for improving search engine performance? •  Train your in-house staff on the art and science of SEO? •  Put in place a content generation strategy that will keep you top of mind for on the platforms where your customers spend the most time? •  Redevelop an existing web site so it converts visitors into customers? Schedule a call with 312 Digital and learn how to dominate your niche!