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Enterprise SEO and AI
Humans Mess Things Up. Bots Can Help.
Presented by:
Experience:
• 10+ Years of Experience in In-House SEO
• Previous Employers: AMD, HomeAway, BDX,
SpareFoot, Dell, seoClarity
• Appearances: Pubcon, Clarity, SFIMA,
CrossForum, Search Talk Live, SEJ ThinkTank
• Follow: @keithgoode
Name: Keith Goode
Position: SEO Manager, Systems,
IBM
Presented by:
CYA:
• I’m not here as a representative of IBM. I’m here
as an SEO professional
• I am not revealing any non-public, IBM-specific
details in this presentation
Name: Keith Goode
Position: SEO Manager, Systems,
IBM
Trivia
A Brief History of Humanity’s Boons and Blunders
The Library of Alexandria
• Constructed in the 3rd
Century B.C. under
Ptolemy I Soter
(successor to Alexander
the Great)
• Most important library in
the ancient world
• Major center of
scholarship
• Existed for over 800 years
The Library of Alexandria
• Burned/Destroyed 4 Times
• Julius Caesar (48 B.C.)
• Emperor Aurelian (c. 270 A.D.)
• Coptic Pope Theophilus (391
A.D.)
• Caliph Omar (642 A.D.)
• Sedition or blasphemy were
the reasons
Nuclear Fission
• A very dense source of energy
• Millions of times more energy
dense than fossil fuels
• Most common type of nuclear
reactor
• Discovered by Otto Hahn and his
assistant Fritz Strassman
• December 17, 1938
Nuclear Fission
• Nuclear fission became the
atom bomb (Manhattan
Project)
• Dropped on two Japanese
cities
• Hiroshima – August 6, 1945
• Nagasaki – August 9, 1945
• At least 129,000 people killed
Computers
• Powered our space
program
• Exponential advances
toward greater
computational ability
• They’re smaller, faster
and sleeker than ever
• They expose us to more
and more risk…
Rich Skrenta
• Cofounder of
• DMOZ
• Topix LLC
• Blekko
• Invented the first computer virus
• Elk Cloner - 1982
• Targeted Apple IIe’s
• First widespread, self-replicating virus
The Internet
• Unlimited access to the world’s information
• Access for all
• No boundaries to knowledge
“limitless information and total connectivity will
make us wiser, less bigoted and kinder”
Truth #1: Godwin’s Law
"As an online discussion grows longer, the
probability of a comparison involving Hitler
approaches 1."
Truth #2: Marketers Ruin Everything
SEO Copywriting
Keywords:
• Fort Lauderdale vacation
rentals
• Fort Lauderdale
accommodations
• Fort Lauderdale hotels
• Fort Lauderdale condo rentals
• Fort Lauderdale beach house
SEO Copy:
Title:
Keyword 1, Keyword 2 | Sitename
On-page copy:
Fort Lauderdale vacation rentals
are the perfect Fort Lauderdale
accommodations. Rather than
expensive Fort Lauderdale
hotels, try one of our Fort
Lauderdale condo rentals or
Fort Lauderdale beach house
rentals instead.
It’s War!
The History of Google’s Long War with Spam
Google’s Long History of Algo Changes
The Google Intermediaries
Google’s Frontal Assault
Image credit: Teeraphol Ambhai
Google’s Dilemma
• We cannot write algorithms for each task we
want to accomplish separately
• We need to write general algorithms that learn
from observations
• Enter A.I. – RankBrain and TensorFlow
• Read more from Jeff Dean’s keynote, “Large
Scale Deep Learning”
Google’s Rate of Change Accelerating
14
15
16
AI
Robopocalypse!
A.I. – Will This Kill SEO … Again?
Self Aware A.I.
• EMH – Emergency
Medical Hologram
• Away Mission Team
Attacked
• Corporeal Crew
Immobilized
• The Doctor
Commands Shuttle to
Navigate to Voyager
at Maximum Impulse
• Technology
Commanding
Technology
• Star Trek Voyager
• Episode 11, Season 5
• “The Latent Image”
Crewless Ship
• Enterprise is Outfitted
with Latest Computer
• Computer can
Navigate and Pilot
the Ship
• Minimal Crew
Necessary
• War Games with
Other Ships
• Things Go Wrong
• Many Redshirts Die
• Star Trek TOS
• Episode 24, Season 2
• “The Ultimate Computer”
A.I. Still in Clumsy
Toddler Stage
Like a toddler:
• Requires adult
(human) supervision
• Relies heavily on
teaching (data input)
• Needs adult (human)
instruction
• GIGO – Garbage
In/Garbage Out
• In the grand scheme
of things, it’s amazing
However, unlike a toddler, A.I. has:
• no innate curiosity
• no appreciation of beauty
• no sense of humor
Watson Oncology
Criticisms
• Gives doctors suggestions for
treatments already given by
humans
• Potential to devolve into
“algorithmic bias” based on
geography, race, etc.
• Requires lots of data entry
• Not the “silver bullet” people want
“If you can’t tolerate critics, don’t do
anything new or interesting.”
– Jeff Bezos
Enterprise-D Had a Teenage Driver
Plus, Bots Can’t Connect Emotionally
Engage!
How Enterprises Are Working Within the New Paradigm
Enterprises Focused on a Better Roadmap
1. Architecture Issues
2. Indexing Issues
3. Audience and Market Size evaluation (Topic
development)
4. Audience segmentation (Topic management)
5. Content Mapping
6. Content Optimization
7. Links (External, Internal & Social)
Usability
Relevance
Authority
A.K.A. “The Three C’s” – Crawlability, Content, Credibility
Rethinking KeywordsSearchVolume
Query Length
Head and Body Terms: Sweet Spot
for Keyword Research
Traditional Long-Tail
Conversational Queries
Head Terms: Laptops
Body Terms: 15 inch
laptops
Long-Tail Terms: 15
inch gaming laptop with
64GB memory
Conversational
Queries: What is the
best gaming laptop for
Modern Warfare?
Now With Voice SearchSearchVolume
Head and Body Terms: Sweet Spot
for Keyword Research
Traditional Long-Tail
Conversational Queries
Head Terms: Who sells
Laptops?
Body Terms: Where
can I buy a 15 inch
laptop?
Long-Tail Terms: 15
inch gaming laptop with
64GB memory
Conversational
Queries: What is the
best gaming laptop for
Modern Warfare?
Query Length
Specificity
RankBrain Cures Your Keyword Obsession
• You don’t have to obsess over every iteration
of a keyword/phrase
• In some cases, you don’t even have to use the
exact keyword to be relevant*
• Now you can write like you mean it
*No. Seriously. Use the keyword. Don’t depend on outlier situations.
Focus on Topics, not Keywords
Who Are Your Customers? What is their Journey?SearchVolume
Specificity
Awareness Consideration Decision
Post-
Purchase
Does Google prefer
articles over
products?
What is this guy
doing well that I
can emulate?
Verbatims and Sales Feedback
Competitive Gap Analyses
Who Competes with You?
• Market competitors may
not compete with you in
natural search
• Your biggest market
competitors may be
terrible at SEO
• Your real competition may
not even be on your radar
Wisdom of the Crowds
Might be branded
terms that you
can’t possibly
rank for
Very likely that
these are
keywords you
should be
interested in
pursuing
Keywords
You
Rank For
Keywords
Competitor
B Ranks For
Keywords
Competitor
A Ranks For
The SEO Prime Directive
Enabling the Humanity of the Internet
Back to the Beginning
Google’s Original Intent
1
4
1
5
1
6
A
I
Google’s Original Intent
“to organize the world's information and make it
universally accessible and useful”
Content is King?
• No. The User is King … or
Borg Queen
• Content is the Royal
Advisor
• IF your products or
services align to their
needs, your content
should align to their
search methodology
Shift Your Organization
• Democratize SEO in your Enterprise
• Adopt a User-First Approach to
Everything
• Yes: Adopt Best Practices
• No: Don’t Focus on the Latest Tricks
• Focus on the Experience, Not the
Engines
Executive Buy-in and Prioritization
SEO is a Symphony of Effort
Thank you!
Connect with me at @keithgoode

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Enterprise SEO and AI - Houston IMA Interactive Strategies 17

  • 1. Enterprise SEO and AI Humans Mess Things Up. Bots Can Help.
  • 2. Presented by: Experience: • 10+ Years of Experience in In-House SEO • Previous Employers: AMD, HomeAway, BDX, SpareFoot, Dell, seoClarity • Appearances: Pubcon, Clarity, SFIMA, CrossForum, Search Talk Live, SEJ ThinkTank • Follow: @keithgoode Name: Keith Goode Position: SEO Manager, Systems, IBM
  • 3. Presented by: CYA: • I’m not here as a representative of IBM. I’m here as an SEO professional • I am not revealing any non-public, IBM-specific details in this presentation Name: Keith Goode Position: SEO Manager, Systems, IBM
  • 4. Trivia A Brief History of Humanity’s Boons and Blunders
  • 5. The Library of Alexandria • Constructed in the 3rd Century B.C. under Ptolemy I Soter (successor to Alexander the Great) • Most important library in the ancient world • Major center of scholarship • Existed for over 800 years
  • 6. The Library of Alexandria • Burned/Destroyed 4 Times • Julius Caesar (48 B.C.) • Emperor Aurelian (c. 270 A.D.) • Coptic Pope Theophilus (391 A.D.) • Caliph Omar (642 A.D.) • Sedition or blasphemy were the reasons
  • 7. Nuclear Fission • A very dense source of energy • Millions of times more energy dense than fossil fuels • Most common type of nuclear reactor • Discovered by Otto Hahn and his assistant Fritz Strassman • December 17, 1938
  • 8. Nuclear Fission • Nuclear fission became the atom bomb (Manhattan Project) • Dropped on two Japanese cities • Hiroshima – August 6, 1945 • Nagasaki – August 9, 1945 • At least 129,000 people killed
  • 9. Computers • Powered our space program • Exponential advances toward greater computational ability • They’re smaller, faster and sleeker than ever • They expose us to more and more risk…
  • 10. Rich Skrenta • Cofounder of • DMOZ • Topix LLC • Blekko • Invented the first computer virus • Elk Cloner - 1982 • Targeted Apple IIe’s • First widespread, self-replicating virus
  • 11. The Internet • Unlimited access to the world’s information • Access for all • No boundaries to knowledge “limitless information and total connectivity will make us wiser, less bigoted and kinder”
  • 12. Truth #1: Godwin’s Law "As an online discussion grows longer, the probability of a comparison involving Hitler approaches 1."
  • 13. Truth #2: Marketers Ruin Everything
  • 14. SEO Copywriting Keywords: • Fort Lauderdale vacation rentals • Fort Lauderdale accommodations • Fort Lauderdale hotels • Fort Lauderdale condo rentals • Fort Lauderdale beach house SEO Copy: Title: Keyword 1, Keyword 2 | Sitename On-page copy: Fort Lauderdale vacation rentals are the perfect Fort Lauderdale accommodations. Rather than expensive Fort Lauderdale hotels, try one of our Fort Lauderdale condo rentals or Fort Lauderdale beach house rentals instead.
  • 15. It’s War! The History of Google’s Long War with Spam
  • 16. Google’s Long History of Algo Changes
  • 18. Google’s Frontal Assault Image credit: Teeraphol Ambhai
  • 19. Google’s Dilemma • We cannot write algorithms for each task we want to accomplish separately • We need to write general algorithms that learn from observations • Enter A.I. – RankBrain and TensorFlow • Read more from Jeff Dean’s keynote, “Large Scale Deep Learning”
  • 20. Google’s Rate of Change Accelerating 14 15 16 AI
  • 21. Robopocalypse! A.I. – Will This Kill SEO … Again?
  • 22. Self Aware A.I. • EMH – Emergency Medical Hologram • Away Mission Team Attacked • Corporeal Crew Immobilized • The Doctor Commands Shuttle to Navigate to Voyager at Maximum Impulse • Technology Commanding Technology • Star Trek Voyager • Episode 11, Season 5 • “The Latent Image”
  • 23. Crewless Ship • Enterprise is Outfitted with Latest Computer • Computer can Navigate and Pilot the Ship • Minimal Crew Necessary • War Games with Other Ships • Things Go Wrong • Many Redshirts Die • Star Trek TOS • Episode 24, Season 2 • “The Ultimate Computer”
  • 24. A.I. Still in Clumsy Toddler Stage Like a toddler: • Requires adult (human) supervision • Relies heavily on teaching (data input) • Needs adult (human) instruction • GIGO – Garbage In/Garbage Out • In the grand scheme of things, it’s amazing However, unlike a toddler, A.I. has: • no innate curiosity • no appreciation of beauty • no sense of humor
  • 25. Watson Oncology Criticisms • Gives doctors suggestions for treatments already given by humans • Potential to devolve into “algorithmic bias” based on geography, race, etc. • Requires lots of data entry • Not the “silver bullet” people want “If you can’t tolerate critics, don’t do anything new or interesting.” – Jeff Bezos
  • 26. Enterprise-D Had a Teenage Driver
  • 27. Plus, Bots Can’t Connect Emotionally
  • 28. Engage! How Enterprises Are Working Within the New Paradigm
  • 29. Enterprises Focused on a Better Roadmap 1. Architecture Issues 2. Indexing Issues 3. Audience and Market Size evaluation (Topic development) 4. Audience segmentation (Topic management) 5. Content Mapping 6. Content Optimization 7. Links (External, Internal & Social) Usability Relevance Authority A.K.A. “The Three C’s” – Crawlability, Content, Credibility
  • 30. Rethinking KeywordsSearchVolume Query Length Head and Body Terms: Sweet Spot for Keyword Research Traditional Long-Tail Conversational Queries Head Terms: Laptops Body Terms: 15 inch laptops Long-Tail Terms: 15 inch gaming laptop with 64GB memory Conversational Queries: What is the best gaming laptop for Modern Warfare?
  • 31. Now With Voice SearchSearchVolume Head and Body Terms: Sweet Spot for Keyword Research Traditional Long-Tail Conversational Queries Head Terms: Who sells Laptops? Body Terms: Where can I buy a 15 inch laptop? Long-Tail Terms: 15 inch gaming laptop with 64GB memory Conversational Queries: What is the best gaming laptop for Modern Warfare? Query Length Specificity
  • 32. RankBrain Cures Your Keyword Obsession • You don’t have to obsess over every iteration of a keyword/phrase • In some cases, you don’t even have to use the exact keyword to be relevant* • Now you can write like you mean it *No. Seriously. Use the keyword. Don’t depend on outlier situations.
  • 33. Focus on Topics, not Keywords
  • 34. Who Are Your Customers? What is their Journey?SearchVolume Specificity Awareness Consideration Decision Post- Purchase
  • 35. Does Google prefer articles over products? What is this guy doing well that I can emulate?
  • 38. Who Competes with You? • Market competitors may not compete with you in natural search • Your biggest market competitors may be terrible at SEO • Your real competition may not even be on your radar
  • 39. Wisdom of the Crowds Might be branded terms that you can’t possibly rank for Very likely that these are keywords you should be interested in pursuing Keywords You Rank For Keywords Competitor B Ranks For Keywords Competitor A Ranks For
  • 40. The SEO Prime Directive Enabling the Humanity of the Internet
  • 41. Back to the Beginning
  • 43. Google’s Original Intent “to organize the world's information and make it universally accessible and useful”
  • 44. Content is King? • No. The User is King … or Borg Queen • Content is the Royal Advisor • IF your products or services align to their needs, your content should align to their search methodology
  • 45. Shift Your Organization • Democratize SEO in your Enterprise • Adopt a User-First Approach to Everything • Yes: Adopt Best Practices • No: Don’t Focus on the Latest Tricks • Focus on the Experience, Not the Engines
  • 46. Executive Buy-in and Prioritization
  • 47. SEO is a Symphony of Effort
  • 48. Thank you! Connect with me at @keithgoode