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Success stories
A Mexican Multi-Project Real Estate Company engaged in
                              Residential Township Development
                              Illustrative Scenario: Multi-Township development projects across different
                              cities of Mexico
                                                  Before                               After CCPM implementation
                              • Incomplete project plans created by Project    • Project Priority with checklists for all
                                Planning dept leading to massive rework          planning & execution steps, leading to
                                                                                 greater visibility of status of diff. projects

                              • Project planning lead time was 3-4 months      • Project planning dept completing each
                                and still had quite a few tasks missing          project plan in all respects within 1 week
Guaranteed Project Delivery




                              • Long Review meetings without any clear         • PMO established with strong weekly update
                                action items                                     system and clear action items

                              • Poor Quality and frequent rework due to        • Working as per Full Kit established as the
                                lack of full kit of components                   norm in all the departments

                              • No visibility regarding individual projects’   • All projects of the company uploaded on a
                                completion date since employees were             central server. Weekly updation of progress
                                working in their silos                           on each project giving greater clarity
                                                                                 regarding expected completion date
                                                                                                                                  2
An Indian Company - Leader in Yarn, Terry Towel and Paper

                              Illustrative Project: Setting up World’s Largest Agro based Paper Plant in
                              Northern India
                                                 Before                               After CCPM implementation
                              • Project completion date not clear-seemed       • Project Plan with timeline clearly indicating
                                like an unending venture                         the critical chain and time buffers

                              • Lack of clarity on resource requirements for   • Requirements for major resources clearly
                                the different phases of the project              established in advance leading to reduced
                                                                                 instances of resources’ non-availability
                              • Lengthy Review meetings without any clear      • Focused meetings by installing the Issues &
Guaranteed Project Delivery




                                actions emerging out of it                       Risk register, culture of Active Task
                                                                                 management and Buffer management
                              • Quality suffering due to the certain gaps in   • High Quality Work Output due to Culture of
                                the desired and actual work done by the          working as per check list and Full Kit
                                company
                              • Top management was unaware of the status       • Weekly CEO’s report to keep the top
                                of the project                                   management abreast of the project’s health

                              • Paper plants generally take 4-5 months to      • Plant was producing to full capacity in less
                                reach full production capacity                   than 35 days of commissioning
                                                                                                                                 3
An upcoming Company in Power & mining Sector in Central
                              India
                              Illustrative Project: Setting up four 135 MW Thermal Power Plants in Central
                              India
                                                  Before                                       After CCPM implementation
                              • Project completion date was arbitrarily               • Project Plan with individual task estimates,
                                decided by the top management                           and clearly identifying the critical chain

                              • Reporting formats not consistent among the            • Templates created for reporting progress,
                                project team and sub-contractors                        updating project status and operational
                                                                                        planning
                              • Long Review meetings without any clear                • Focused meetings by installing the Issues &
Guaranteed Project Delivery




                                action steps emerging out of it                         Risk register, culture of Active Task
                                                                                        management and Buffer management

                              • Engineering Consultant was the focal point            • Established a culture of working as per
                                of all decisions and any delay was attributed           check list and Full Kit to minimize delays and
                                to engineering consultant                               reduce blame-game

                              • Top management bombarded with reports                 • A One-page weekly CEO’s report to inform
                                running in hundreds of pages                            the top management of the project status

                              10/24/2008                         Confidential. Copyright © 2008 Avenir                                 4
An Indian Real Estate Company engaged in Residential and
                              Commercial Complexes
                              Illustrative Project: Residential complex - Five Towers of 50 Floors each
                              targeted at High Income segment (Initial Time frame 3 years)
                                                 Before                               After CCPM implementation
                              • Top management not aware of project            • CCPM review everyday by the CEO for only
                                progress and delayed decisions by                15 minutes and decisions given within 24
                                Management                                       hours

                              • Each floor was taking anywhere between 15      • Time for each floor brought down to 7 days
                                to 21 days
                              • Long Review meetings, rampant blame            • Focus of the review on corrective actions
Guaranteed Project Delivery




                                game                                             rather than post-mortem analysis

                              • Constant changes in drawings and               • Full-kitting of drawings, permits and
                                specifications                                   specifications

                              • Huge labour absenteeism at the site            • Measurement change & win-win offer
                                                                                 reduced absenteeism significantly
                              • Project Management Company indicating          • Three towers completed well within time,
                                towards a 2 year delay in project completion     the other two expected to complete much
                                                                                 before the initial timeline of 3 years
A Pharmaceutical Company – Capacity Elevation

                              Illustrative Project: Capacity Elevation of existing plant to create eight buildings,
                              each customize for a specific process
                                                 Before                             After CCPM implementation
                              • Less than 5% progress in the projects even   • Eight expansion projects completed within 9
                                after a year of starting                       months

                              • Management was preparing to extend the       • Projects completed with a successful target
                                project duration substantially                 lead time reduction of 25%.

                              • Long Review meetings, rampant blame          • Top Management has clear visibility of the
Guaranteed Project Delivery




                                game                                           status of each project and the tasks of each
                                                                               project which are blocking progress.

                              • Management struggling to allocate enough     • Management provided with clear visibility
                                resources to complete all the projects,        about staggering of projects depending
                                leading to delay in task completion            upon resource availability. As a result, tasks
                                                                               flowed smoothly to completion
A Major Cement producer In Southern India

                              Illustrative Project: Adding to bottom-line by reducing the maintenance
                              shutdown time at the plant
                                                  Before                               After CCPM implementation
                              •   Detailed project planning through BAR         • Detailed Project planning using Microsoft
                                  charts, planners tried to include all tasks     Project based on the CCPM principles
                                  they could think of at that time.
                              •   Task commitments were sacrosanct,             • It is not important to complete each task on
                                  forcing them to inflate the time estimates,     time but it is important to complete the
                                  thereby elongating the project duration         project on time.
Guaranteed Project Delivery




                              •   Project tracking was done through             • Project status is measured on:
                                  physical observations, hence no clear              % Critical Chain Complete
                                  information on which tasks to focus on             % Buffer Consumed
                                                                                     Projected Completion Date & Projected Delay


                              •   Long, directionless review meetings           • Daily 15 min review meetings, chaired by
                                  resulting in a large no. of action items        top management focused on quicker
                                                                                  completion of the most penetrating task on
                                                                                  the critical chain
                              •   Shutdown is typically 25 days                 • Shutdown completed in 19 days
                                  6 additional days of cement production i.e. ~Rs. 2 Cr added to bottom-line

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Success Story: Real Estate, Power, Pharma Projects Delivered on Time

  • 2. A Mexican Multi-Project Real Estate Company engaged in Residential Township Development Illustrative Scenario: Multi-Township development projects across different cities of Mexico Before After CCPM implementation • Incomplete project plans created by Project • Project Priority with checklists for all Planning dept leading to massive rework planning & execution steps, leading to greater visibility of status of diff. projects • Project planning lead time was 3-4 months • Project planning dept completing each and still had quite a few tasks missing project plan in all respects within 1 week Guaranteed Project Delivery • Long Review meetings without any clear • PMO established with strong weekly update action items system and clear action items • Poor Quality and frequent rework due to • Working as per Full Kit established as the lack of full kit of components norm in all the departments • No visibility regarding individual projects’ • All projects of the company uploaded on a completion date since employees were central server. Weekly updation of progress working in their silos on each project giving greater clarity regarding expected completion date 2
  • 3. An Indian Company - Leader in Yarn, Terry Towel and Paper Illustrative Project: Setting up World’s Largest Agro based Paper Plant in Northern India Before After CCPM implementation • Project completion date not clear-seemed • Project Plan with timeline clearly indicating like an unending venture the critical chain and time buffers • Lack of clarity on resource requirements for • Requirements for major resources clearly the different phases of the project established in advance leading to reduced instances of resources’ non-availability • Lengthy Review meetings without any clear • Focused meetings by installing the Issues & Guaranteed Project Delivery actions emerging out of it Risk register, culture of Active Task management and Buffer management • Quality suffering due to the certain gaps in • High Quality Work Output due to Culture of the desired and actual work done by the working as per check list and Full Kit company • Top management was unaware of the status • Weekly CEO’s report to keep the top of the project management abreast of the project’s health • Paper plants generally take 4-5 months to • Plant was producing to full capacity in less reach full production capacity than 35 days of commissioning 3
  • 4. An upcoming Company in Power & mining Sector in Central India Illustrative Project: Setting up four 135 MW Thermal Power Plants in Central India Before After CCPM implementation • Project completion date was arbitrarily • Project Plan with individual task estimates, decided by the top management and clearly identifying the critical chain • Reporting formats not consistent among the • Templates created for reporting progress, project team and sub-contractors updating project status and operational planning • Long Review meetings without any clear • Focused meetings by installing the Issues & Guaranteed Project Delivery action steps emerging out of it Risk register, culture of Active Task management and Buffer management • Engineering Consultant was the focal point • Established a culture of working as per of all decisions and any delay was attributed check list and Full Kit to minimize delays and to engineering consultant reduce blame-game • Top management bombarded with reports • A One-page weekly CEO’s report to inform running in hundreds of pages the top management of the project status 10/24/2008 Confidential. Copyright © 2008 Avenir 4
  • 5. An Indian Real Estate Company engaged in Residential and Commercial Complexes Illustrative Project: Residential complex - Five Towers of 50 Floors each targeted at High Income segment (Initial Time frame 3 years) Before After CCPM implementation • Top management not aware of project • CCPM review everyday by the CEO for only progress and delayed decisions by 15 minutes and decisions given within 24 Management hours • Each floor was taking anywhere between 15 • Time for each floor brought down to 7 days to 21 days • Long Review meetings, rampant blame • Focus of the review on corrective actions Guaranteed Project Delivery game rather than post-mortem analysis • Constant changes in drawings and • Full-kitting of drawings, permits and specifications specifications • Huge labour absenteeism at the site • Measurement change & win-win offer reduced absenteeism significantly • Project Management Company indicating • Three towers completed well within time, towards a 2 year delay in project completion the other two expected to complete much before the initial timeline of 3 years
  • 6. A Pharmaceutical Company – Capacity Elevation Illustrative Project: Capacity Elevation of existing plant to create eight buildings, each customize for a specific process Before After CCPM implementation • Less than 5% progress in the projects even • Eight expansion projects completed within 9 after a year of starting months • Management was preparing to extend the • Projects completed with a successful target project duration substantially lead time reduction of 25%. • Long Review meetings, rampant blame • Top Management has clear visibility of the Guaranteed Project Delivery game status of each project and the tasks of each project which are blocking progress. • Management struggling to allocate enough • Management provided with clear visibility resources to complete all the projects, about staggering of projects depending leading to delay in task completion upon resource availability. As a result, tasks flowed smoothly to completion
  • 7. A Major Cement producer In Southern India Illustrative Project: Adding to bottom-line by reducing the maintenance shutdown time at the plant Before After CCPM implementation • Detailed project planning through BAR • Detailed Project planning using Microsoft charts, planners tried to include all tasks Project based on the CCPM principles they could think of at that time. • Task commitments were sacrosanct, • It is not important to complete each task on forcing them to inflate the time estimates, time but it is important to complete the thereby elongating the project duration project on time. Guaranteed Project Delivery • Project tracking was done through • Project status is measured on: physical observations, hence no clear  % Critical Chain Complete information on which tasks to focus on  % Buffer Consumed  Projected Completion Date & Projected Delay • Long, directionless review meetings • Daily 15 min review meetings, chaired by resulting in a large no. of action items top management focused on quicker completion of the most penetrating task on the critical chain • Shutdown is typically 25 days • Shutdown completed in 19 days 6 additional days of cement production i.e. ~Rs. 2 Cr added to bottom-line