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SELLING SKILLS<br />Submitted to –<br /> Prof. Sangeeta Shahane <br /> Submitted By –<br /> Ayushi Mittal<br /> 11BSP1933<br />

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WHAT ARE SELLING SKILLS? <br /><ul><li>Selling is about focusing on the customers and their needs and wants, and helping them find solutions to their problems.

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It is not about pressuring them to buy your product .

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Its about listening them </li></ul>“You have two ears and one mouth; use them in that ratio”.<br />SELLING SKILLS <br />

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OBJECTIVE OF SELLING SKILLS <br />Recognize the difference between features and benefits of products and services, and develop a plan for increasing product knowledge.<br />Understand the power of your behavior for more successful sales and customer service.<br /> Develop communication skills to better share information and to better listen to the customer.<br /> Recognize opportunities for both individual and team.<br />SELLING SKILLS <br />

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IMPORTANCE OF SELLING SKILLS FOR MANAGERS <br />SELLING SKILLS <br />Competition is very high so, it is important for a manager to have selling skills to create difference. <br />Every one is selling same product so we need to have a point of difference. <br />Creating reputation in minds of customer so that we can have new customers.<br />

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HOW TO ACQUIRE SELLING SKILLS ?<br /><ul><li> Develop building self confidence routine.

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One should be a good listener .

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Persuasiveness "features tell, benefits sell.”

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Building strong relationship .

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Self-motivating .</li></ul>SELLING SKILLS <br />

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AFFECT OF SELLING SKILL<br />SELLING SKILLS <br />

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WHAT WE LEARNED FROM THIS VIDEO ?<br /><ul><li>Read consumer behavior.

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Build good relation with customer (Rapport)

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Language.

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Handling objections

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Closing skills</li></ul>SELLING SKILLS <br />

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KEY QUESTIONS ?<br /><ul><li> Did I got “Attention” ofthe Buyer?

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Do I regularly check if my prospect is happy with what I am?

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If I lose a sale do I analyze where did I went wrong?</li></ul>SELLING SKILLS <br />

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SELLING SKILLS <br />