The document provides strategies for developing several inner qualities: - Assertiveness: Anticipate triggers and objections, keep messages clear and concise, and defuse emotions. - Staying centered: Take time to meditate, breathe, and focus on the body. Stop and pay attention to goals and what is trying to be accomplished. - Resilience: Create a passionate vision, engage in self-care, and discipline yourself to work toward goals daily. - Self-esteem: Develop self-awareness, engage in self-care, and forgive yourself by remembering the past cannot be changed. Take small steps toward goals.

2. Think through message content: be clear and concise

4. Stop, step back, pay attention to what is going on

6. Engage in good self-care to support your persistence

8. Engage in self-care to help you feel worthwhile. Forgive yourself. Remember, “Yesterday was a long time ago.”

10. Role play alternative perspectives

12. Engage in activities that force you to be in the now (sailing, yoga, surfing)

14. Develop competency in a capability. Understand your competence.

15. Draw on the strength of others.