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English for human resources management (workshop)

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English for human resources management (workshop)

  1. 1. BESIG 2010 Summer Conference University Roma Tre, Rome 25 – 26 June 2010 English for human resources management presented by Pat Pledger Pledger Business English Training Hamburg, Germany
  2. 2. What ’s this workshop about? <ul><li>• Key human resources issues in Europe in 2010, </li></ul><ul><li>and in Italy </li></ul><ul><li>• Suggestions for exploiting the language of people </li></ul><ul><li>management </li></ul><ul><li>How might the needs analysis look </li></ul><ul><li>• Professional HR organisations and trade magazines/ </li></ul><ul><li>on-line resources </li></ul>
  3. 3. Key issues? <ul><li>What are the key human resources </li></ul><ul><li>issues in Europe in 2010? </li></ul>
  4. 4. Key HR issues in Europe in 2010 Talent management Improving leadership development Managing work-life balance Dealing with globalisation Change and cultural transformation Managing demographics Becoming a learning organisation Transforming HR into a strategic partner
  5. 5. Key HR issues in Europe in 2010 <ul><li>1 Developing and retaining the best employees </li></ul><ul><li>a) managing talent, b) improving leadership development </li></ul><ul><li>c) managing work-life balance </li></ul><ul><li>Anticipating change </li></ul><ul><li>a) managing demographics, b) managing change and cultural </li></ul><ul><li>transformation, c) managing globalisation </li></ul><ul><li>Enabling the organisation </li></ul><ul><li>a) Becoming a learning organisation, b) transforming HR into </li></ul><ul><li>a strategic partner. </li></ul><ul><li>(Ref: Boston Consulting Group “Creating People Advantage”) </li></ul>
  6. 6. Italian human resources - current focus <ul><li>The headings are more or less the same for Italy, with </li></ul><ul><li>added emphasis on: </li></ul><ul><li>Change and cultural transformation: </li></ul><ul><li>modernisation of social and employment systems </li></ul><ul><li>Dealing with globalisation: </li></ul><ul><li>more internationalism, language skills </li></ul><ul><li>Managing work-life balance: </li></ul><ul><li>diversity </li></ul><ul><li>low female employment rate </li></ul><ul><li>family-friendly policies </li></ul>
  7. 7. Subject change <ul><li>Complete these words/phrases to do with flexible </li></ul><ul><li>working and, with a partner, write a definition for </li></ul><ul><li>each one: </li></ul><ul><li>_ob-_ _ar_ng fi_ _d-t_ _m c_ _tra_ t </li></ul><ul><li>t_ _p w_ _ ker m_ _nl_ _ _ter </li></ul><ul><li>c_m_as_ _on_t_ l_ _ ve jo_ h_ _pi_ _ </li></ul><ul><li>an _nt_ _i_ _h_rt-_im_ w_ _ki_ _ </li></ul>
  8. 8. <ul><li>Match the definitions below to the expressions on </li></ul><ul><li>the previous page: </li></ul><ul><li>1 Work in a company to fill a hole created by the specific absence of a permanent worker. </li></ul><ul><li>2 Working less hours because of company problems. </li></ul><ul><li>3 Work for a specified period of time only. </li></ul><ul><li>4 Changing jobs regularly. </li></ul><ul><li>5 More than one job (often unknown to the main employer) </li></ul><ul><li>6 Working in jobs for short periods to cover holidays </li></ul><ul><li>7 Two or more people doing one full-time job. </li></ul><ul><li>8 Permission to take time off work for family difficulties. </li></ul>Flexible Working
  9. 9. Secondment <ul><li>What is secondment? </li></ul><ul><li>What are the different types of secondment? </li></ul><ul><li>Read the article, do the exercises and discuss your own </li></ul><ul><li>experiences </li></ul><ul><li>(article ref. Chartered Institute of Personnel and </li></ul><ul><li>Development worksheet ‘Secondment’ revised 1/2010) </li></ul><ul><li>` </li></ul>
  10. 10. Headlines -what is the subject? <ul><li>Below are some jumbled headlines for HR articles. </li></ul><ul><li>Put them into the correct order and discuss </li></ul><ul><li>what you think they are about </li></ul><ul><li>1 drugs say work just no legal at to </li></ul><ul><li>2 e-Wall put don’t Berlin a up </li></ul><ul><li>3 working needs come customer before flexible must </li></ul><ul><li>4 recession you for competent are a </li></ul><ul><li>5 about Smart truth getting the </li></ul><ul><li>6 less more needed, flexibility not </li></ul><ul><li>7 health downturn don’t staff let damage </li></ul>
  11. 11. Needs analysis – division of HR subjects <ul><li>HR development </li></ul><ul><li>performance management </li></ul><ul><li>(staff evaluation/appraisal) </li></ul><ul><li>flexible working/mentoring/ </li></ul><ul><li>succession planning/team development </li></ul><ul><li>equal opportunities </li></ul><ul><li>(discrimination of sex/ race/ disability/gender...) </li></ul><ul><li>training </li></ul>Employee relations • contracts/employment law (conditions of employment) • disciplinary and grievance procedures • health and safety at work
  12. 12. Needs analysis – division of HR subjects Remuneration and reward • fringe benefits • pay • employee retention (talent - strategy & management) <ul><li>Industrial relations </li></ul><ul><li>the role of trade unions </li></ul><ul><li>labour relations </li></ul><ul><li>wage negotiations </li></ul>
  13. 13. Needs analysis – division of HR subjects <ul><li>Recruitment </li></ul><ul><li>recruitment strategy </li></ul><ul><li>internal/external recruitment </li></ul><ul><li>sources and advertising </li></ul><ul><li>job descriptions </li></ul><ul><li>person specifications </li></ul><ul><li>   </li></ul><ul><li>Selection </li></ul><ul><li>job advertisements </li></ul><ul><li>(on-line job ads) </li></ul><ul><li>interviewing </li></ul><ul><li>(interpreting CVs/ questioning) </li></ul><ul><li>selection process </li></ul><ul><li>(references/using temp </li></ul><ul><li>agencies/outsourcing) </li></ul><ul><li>ageism </li></ul>
  14. 14. Resources European HR organisations: UK – Chartered Institute of Personnel and Development www.CIPD.co.uk Germany – DGFP-Deutsche Gesellschaft für Personalführung mbh www.dgfp.de France – L‘Association Nationale des DRH www.andrh.fr Italy - Associazione Italiana Direttori del Personale http://www.aidp.it/ European Association for Personnel Management www.EAPM.org
  15. 15. Trade papers Resources UK: People Management - www.peoplemanagement.co.uk Personnel Today - www.personneltoday.com Switzerland: Persorama - www.persorama.ch Austria: ÖPWZ - www.OPWZ.com France: Personnel - http://www.andrh.fr/andrh/presentation Liaisons Sociales - http://www.wk-rh.fr /
  16. 16. <ul><li>Books: </li></ul><ul><li>‘ English for Human Resources’ </li></ul><ul><li>by Pat Pledger </li></ul><ul><li>OUP (includes MultiROM) ISBN 978-0-19-457903-2 </li></ul><ul><li>Career Express – ‘Job Applications’ </li></ul><ul><li>by Petra Kirchoff, Bettina Raaf, with Pat Pledger </li></ul><ul><li>Cornelsen ISBN 978-3-06-520204-6 </li></ul>Resources
  17. 17. Thank you! Please feel free to contact me for copies of articles or info: Pat Pledger MCIPD Pledger Business English Training Hamburg, Germany e-mail: [email_address] www.pledger-bet.de

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