Shockley ppt ch3

1. Shockley-Zalabak,
9e Update
Pamela S. Shockley-Zalabak
© 2016 Pearson Education, Inc. All rights reserved.
Chapter 3
Communication Implications
of Major Organizational
Theories
FPO for
Cover
Image

2. Learning Objectives (1 of 2)
3.1 Describe scientific management, human
behavior, integrated perspectives, and
postmodern, critical, and feminist perspectives
in contemporary organizations
3.2 Describe scientific management theories
for organizations
3.3 Describe human behavior theories for
organizations
© 2016 Pearson Education, Inc. All rights reserved.

3. Learning Objectives (2 of 2)
3.4 Describe integrated perspectives
theories for organizations
3.5 Describe postmodern, critical, and
feminist theories for organizations
Copyright © 2016 Pearson Education, Inc. All rights reserved.

4. Introduction: Communication
Implications of Major Organizational
Theories
Objective 3.1 Describe scientific
management, human behavior, integrated
perspectives, and postmodern, critical, and
feminist perspectives in contemporary
organizations
© 2016 Pearson Education, Inc. All rights reserved.

5. 3.1 Introduction: Communication
Implications of Major Organizational
Theories
- Scientific Management
- Human Behavior
- Integrated Perspectives
- Postmodern, Critical, and Feminist Perspectives
© 2016 Pearson Education, Inc. All rights reserved.

6. The Scientific Management School
Objective 3.2 Describe scientific
management theories for organizations
© 2016 Pearson Education, Inc. All rights reserved.

7. 3.2 The Scientific Management
School (1 of 4)
• Principles and Basic Activities for Scientific
Management
– Essential elements
– Scientific method of work
– Time and motion study
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8. 3.2 The Scientific Management
School (2 of 4)
• Principles of Management
– Unity of command
– Equity
– Initiative
– Esprit de corps
– Management activities
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9. 3.2 The Scientific Management
School (3 of 4)
• Principles of Bureaucracy
– Charismatic authority
– Traditional authority
– Bureaucratic authority
© 2016 Pearson Education, Inc. All rights reserved.

10. 3.2 The Scientific Management
School (4 of 4)
• Communication Implications of Scientific
Management Theories in Contemporary
Organizations
– Management tool
– Communication activity specialization
– Formal communication activities
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11. The Human Behavior School
Objective 3.3 Describe human behavior
theories for organizations
© 2016 Pearson Education, Inc. All rights reserved.

12. 3.3 The Human Behavior School (1 of
2)
• Major Human Behavior Theories
– Principles of coordination
– The Hawthorne effect
– Theory X and Theory Y
– Participative management
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13. 3.3 The Human Behavior School (2 of
2)
• Communication Implications of Human
Behavior Theories in Contemporary
Organizations
– Effective communication
– Contemporary organizations
© 2016 Pearson Education, Inc. All rights reserved.

14. Integrated Perspectives Viewpoints
Objective 3.4 Describe integrated
perspectives theories for organizations
© 2016 Pearson Education, Inc. All rights reserved.

15. 3.4 Integrated Perspectives
Viewpoints (1 of 3)
• Process and Environmental Approaches
– Decision making approach
– Sociotechnical integration
– Contingency theory
– Systems approach
– Learning organizations
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16. 3.4 Integrated Perspectives
Viewpoints (2 of 3)
• Cultural Approaches
– Organizational culture formation
– The strong cultural perspective
– The subculture perspective
– The fragmentation perspective
– The identification perspective
– Sensemaking model
© 2016 Pearson Education, Inc. All rights reserved.

17. 3.4 Integrated Perspectives
Viewpoints (3 of 3)
• Communication Implications of Integrated
Perspectives in Contemporary
Organizations
– External environment
– Concern for organizational culture
© 2016 Pearson Education, Inc. All rights reserved.

18. Postmodern, Critical, and Feminist
Perspectives
Objective 3.5 Describe postmodern, critical,
and feminist theories for organizations
© 2016 Pearson Education, Inc. All rights reserved.

19. 3.5 Postmodern, Critical, and
Feminist Perspectives
• Communication Implications of
Postmodern, Critical, and Feminist
Perspectives in Contemporary
Organizations
– Delayering of organizations
– Diverse workforce
© 2016 Pearson Education, Inc. All rights reserved.