SlideShare a Scribd company logo
1 of 72
The ZOO case.
How to create 200.000 extra visitors
for the Antwerp Zoo in 2009.
Knowing that
 Business objective is huge = 18 % extra
  visitors
 No sense of urgency with visitors
 No felt need of returning after visit
 Weather issue




                                            5/28/09
                                            Slide 3
Web 2.0 collaboration.
1.
By an interesting,
deeply emotional
story.


                     5/28/09
                     Slide 5
Not the general Zoo story.


                             5/28/09
                             Slide 6
But a deeply connecting,
unique story for Belgium.

                            5/28/09
                            Slide 7
Reflecting the whole identity
of the Antwerp Zoo.

                                5/28/09
                                Slide 8
A positive story in a world in turmoil.


                                      5/28/09
                                      Slide 9
Communicated in a rigidly
authentic and genuine way.

                             5/28/09
                             Slide 10
Not authentic and rejected:
the elephant heartbeat song.

                               5/28/09
                               Slide 11
2.
By taking people on
an emotional,
engaging journey.


                      5/28/09
                      Slide 12
Challenges we faced
 Campaign start :
  15 december 2008 (brief mid november)
 Possible birth :
  february 2009 or june 2009 or in between
 50 % mortality rate
 Keep interest going until 1st birthday




                                             5/28/09
                                             Slide 13
Medium
                 Medium


                                                 Medium

        Medium


                          BIG IDEA
                                                   Medium

       Medium


Approach : no big idea,
                                              Medium
declined in media. Medium
            Medium



                                                            5/28/09
                                                            Slide 14
Idea
                                            Idea
                              Idea
                                                      Idea
                       Idea
                                     Idea
         Idea
                              Idea                  Idea

                       Idea
                                        Idea
         Idea
                              Idea
                                                   Idea



But : conglomerate of ideas, using
the most appropriate medium.

                                                             5/28/09
                                                             Slide 15
Approach : not the traditional
marketing (and media) funnel.

                                 5/28/09
                                 Slide 16
But : respecting how people
and brands meet now.

                              5/28/09
                              Slide 17
3.
The launch.
 3 key words:
 - building our own medium
 - eventful
 - activating


                             5/28/09
                             Slide 18
Building our own medium:
www.baby-olifant.be

                           5/28/09
                           Slide 19
Follow the journey.


                      5/28/09
                      Slide 20
Engage from the start.


                         5/28/09
                         Slide 21
Engage from the start.


                         5/28/09
                         Slide 22
Building a digital footprint
from the start.

                               5/28/09
                               Slide 23
5/28/09
Slide 24
5/28/09
Slide 25
5/28/09
Slide 26
5/28/09
Slide 27
Launched by : massive 600m²
projections on buildings in key
cities.
Launched by : media partnerships.
Launched by : massive PR
(covering different angles of the
story).

                                    5/28/09
                                    Slide 30
One we just missed ;-)


                         5/28/09
                         Slide 31
4.
Keep the interest
going and engage
people deeper in the
story... till the birth.
                           5/28/09
                           Slide 32
Building a community and informing
them permanently.

                                     5/28/09
                                     Slide 33
Building a community and informing
them permanently.

                                     5/28/09
                                     Slide 34
5/28/09
Slide 35
5/28/09
Slide 36
5/28/09
Slide 37
5/28/09
Slide 38
Building a community and informing
them permanently.

                                     5/28/09
                                     Slide 39
5/28/09
Slide 40
Making the digital footprint
bigger and bigger all the time.

                                                 Zoo


    ...                                                                                              ...


                                           Baby elephant



                                                                                   400.000 views (May, 21)
 50 tweets/day (May 21)
                          blogs



                     8000 posts (May 21)                             2000 search results ( May 21)
                                                                    10.000 fans/brandpage (May 21)

                                            90.000 views (May 21)                                    5/28/09
                                                                                                     Slide 41
Equip this community to be
alerted for the birth.

                             5/28/09
                             Slide 42
Mobilize the community.


                          5/28/09
                          Slide 43
5/28/09
Slide 44
Transform their engagement
into ZOO visits.

                             5/28/09
                             Slide 45
Slowly building towards the climax.


                                      5/28/09
                                      Slide 46
Foto Mechelse plein




                      5/28/09
                      Slide 47
5.
Further deepening
the engagement
after the birth.


                    5/28/09
                    Slide 48
Further deepening engagement.


                                5/28/09
                                Slide 49
Name reveal.


               5/28/09
               Slide 50
+4.000.000 birthday cards.


                             5/28/09
                             Slide 51
Baby drink.


              5/28/09
              Slide 52
What Côte d’Or missed ;-)


                            5/28/09
                            Slide 53
Baby K birth
                          Where stays baby K – filmpje           Birthregister
Massive projections        Book your tickets online            Movies birth in
Name contest                Facebook slurf avatar             Player & Youtube   Opening hours stable
Poster Gava - BVL
                                                     Streaming Live                              Babydrinkl


    15 Dec            28 Feb      19 Apr    13 May        15 May   17 May   19 Mei 22 May       14 Jun


             Progesteron meter             Newssticker:                 Name reveal
                    on site                 ‘hot’ news
                Flickr badge




 A quick view on our ideas timeline.


                                                                                                  5/28/09
                                                                                                  Slide 54
6.
Some results.




                5/28/09
                Slide 55
3,200,000.00 Û
                                                    3,000,000 Û
       3,000,000.00 Û
       2,800,000.00 Û
       2,600,000.00 Û
       2,400,000.00 Û
       2,200,000.00 Û
       2,000,000.00 Û
       1,800,000.00 Û
       1,600,000.00 Û
       1,400,000.00 Û
       1,200,000.00 Û
       1,000,000.00 Û
        800,000.00 Û
        600,000.00 Û
        400,000.00 Û
        200,000.00 Û           50,000 Û
               - Û

                        Media-investments versus Media value


Classic production/media
paradigm reversed.
High and growing number
of visits and visitors.
Growing number of online
conversations.
Growing number of
blog comments.
Growing and staggering number of
articles throughout campaign period.
A grasp from the birth articles.
Continuing press attention after birth.
Massive crowd first days.
8.243
name suggestions
41.387
people registered for updates
848.765
unique visitors baby-elephant.be
1,2 mio
visits live birth
559.824
visitors live birth
5.017
people signing the online birth register
POSITION
 Zoo : part of (your) life

PROOF
 The live birth

ENGAGEMENT
 Follow the journey till birth

CHANGE
 De Zoo = hot
 Visits

                                 5/28/09
                                 Slide 71
5/28/09
Slide 72

More Related Content

Viewers also liked

ZOO FINAL DELIVERABLE (portfolio)
ZOO FINAL DELIVERABLE (portfolio)ZOO FINAL DELIVERABLE (portfolio)
ZOO FINAL DELIVERABLE (portfolio)
Logan Ferrara
 

Viewers also liked (14)

Smithsonian's National Zoo: Pandas - September 2016
Smithsonian's National Zoo: Pandas  - September 2016Smithsonian's National Zoo: Pandas  - September 2016
Smithsonian's National Zoo: Pandas - September 2016
 
Toledo Zoo Virtual Tour
Toledo Zoo Virtual TourToledo Zoo Virtual Tour
Toledo Zoo Virtual Tour
 
Zooconcepts
ZooconceptsZooconcepts
Zooconcepts
 
Zoo Charlotte Brand Guide
Zoo Charlotte Brand GuideZoo Charlotte Brand Guide
Zoo Charlotte Brand Guide
 
JAB12 - The Power of ZOO
JAB12 - The Power of ZOOJAB12 - The Power of ZOO
JAB12 - The Power of ZOO
 
The New Hope Zoo and Gardens
The New Hope  Zoo  and GardensThe New Hope  Zoo  and Gardens
The New Hope Zoo and Gardens
 
SWOT Analysis : Zoo Miami
SWOT Analysis : Zoo MiamiSWOT Analysis : Zoo Miami
SWOT Analysis : Zoo Miami
 
Singapore zoo
Singapore zooSingapore zoo
Singapore zoo
 
Marketing powerpoint Chester Zoo
Marketing powerpoint Chester ZooMarketing powerpoint Chester Zoo
Marketing powerpoint Chester Zoo
 
A Guided Tour of the Zoo: Pandas, Penguins & Hummingbirds
A Guided Tour of the Zoo: Pandas, Penguins & HummingbirdsA Guided Tour of the Zoo: Pandas, Penguins & Hummingbirds
A Guided Tour of the Zoo: Pandas, Penguins & Hummingbirds
 
Sacramento Zoo Strategic Analysis
Sacramento Zoo Strategic AnalysisSacramento Zoo Strategic Analysis
Sacramento Zoo Strategic Analysis
 
Zoo Marketing Strategy
Zoo Marketing StrategyZoo Marketing Strategy
Zoo Marketing Strategy
 
ZOO FINAL DELIVERABLE (portfolio)
ZOO FINAL DELIVERABLE (portfolio)ZOO FINAL DELIVERABLE (portfolio)
ZOO FINAL DELIVERABLE (portfolio)
 
Zoo habitats
Zoo habitatsZoo habitats
Zoo habitats
 

More from Dominique Poncin

More from Dominique Poncin (11)

BTP case : Dreamland Academy for Parents
BTP case : Dreamland Academy for ParentsBTP case : Dreamland Academy for Parents
BTP case : Dreamland Academy for Parents
 
Insites on Conversation Design
Insites on Conversation DesignInsites on Conversation Design
Insites on Conversation Design
 
BTP case : SENSOA / All about sex
BTP case : SENSOA / All about sexBTP case : SENSOA / All about sex
BTP case : SENSOA / All about sex
 
BTPsessions Conversations Framework
BTPsessions Conversations FrameworkBTPsessions Conversations Framework
BTPsessions Conversations Framework
 
Google Mobile - Small Screen S Big Opportunity
Google  Mobile - Small Screen S  Big  OpportunityGoogle  Mobile - Small Screen S  Big  Opportunity
Google Mobile - Small Screen S Big Opportunity
 
BTPsessions Media Framework
BTPsessions Media FrameworkBTPsessions Media Framework
BTPsessions Media Framework
 
BTP case : The Will/Het Testament Van
BTP case : The Will/Het Testament VanBTP case : The Will/Het Testament Van
BTP case : The Will/Het Testament Van
 
BTP case : Axion Banner Concerts
BTP case : Axion Banner ConcertsBTP case : Axion Banner Concerts
BTP case : Axion Banner Concerts
 
BTP sessions - case :Het ExperiMMent
BTP sessions - case :Het ExperiMMentBTP sessions - case :Het ExperiMMent
BTP sessions - case :Het ExperiMMent
 
BTPsessions Experience Framework
BTPsessions Experience FrameworkBTPsessions Experience Framework
BTPsessions Experience Framework
 
Insites on Customer Experience
Insites on Customer ExperienceInsites on Customer Experience
Insites on Customer Experience
 

Recently uploaded

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
ZurliaSoop
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
vineshkumarsajnani12
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 

Recently uploaded (20)

Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan CytotecJual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
Jual Obat Aborsi ( Asli No.1 ) 085657271886 Obat Penggugur Kandungan Cytotec
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Falcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business PotentialFalcon Invoice Discounting: Unlock Your Business Potential
Falcon Invoice Discounting: Unlock Your Business Potential
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book nowGUWAHATI 💋 Call Girl 9827461493 Call Girls in  Escort service book now
GUWAHATI 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
Only Cash On Delivery Call Girls In Sikandarpur Gurgaon ❤️8448577510 ⊹Escorts...
 

BTP case : Baby Elephant - Zoo Antwerpen