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Success & Failures in Organisational Design

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Success & Failures in Organisational Design

  1. 1. SUCCESS & FAILURES IN ORGANIZATIONAL DESIGN ORGANAIZATIONAL DESIGN
  2. 2. Key Contents: o Introduction o Success in Organizational Design  Synchronize design with strategy.  Clarify roles and responsibilities  Deploy the right leaders and the right capabilities.  Design layer-by-layer, not just top-down  Lower execution risk  Don’t wait for a crisis to reorganize. o Failures in Organizational Design  Poor Planning Sets Up Organizational Change for Failure  Inadequate Support from Leadership  Lack of Resources  Priority Focus on Systems vs. People  Inadequate Change Leadership Skills o ThankYou
  3. 3. Success in Organizational Design  Synchronize design with strategy. Regardless of the precipitating factor, the reorganization must align with the organization’s strategy and business priorities in the simplest way possible.  Clarify roles and responsibilities. Of all the organizational capabilities most required for a successful reorganization, this set—clarifying roles and responsibilities, assigning accountabilities, and determining decision rights—is one of the most difficult to get right.
  4. 4.  Deploy the right leaders and the right capabilities. In reorganizations, a common pitfall is tailoring the redesign around the individual capabilities of a few important executives. Another pitfall is overlooking the capabilities required for the new design to succeed.  Design layer-by-layer, not just top-down. A cascading approach to design puts companies in a better position for success. Address the needs of each layer, according to consistent design principles, rather than using a top down-only design approach.
  5. 5.  Lower execution risk. Execution is by far the most important capability for achieving a successful reorganization—applying a step-by-step, disciplined approach to implementation is crucial to avoid missteps.  Don’t wait for a crisis to reorganize. Reorganizations that take place prior to a crisis have a much better chance of success. During a crisis, the odds of a successful reorganization are only 50/50.
  6. 6. Failures in Organizational Design Poor Planning Sets Up Organizational Change for Failure : 1) Change roles, governance and decision-making, 2) Stakeholder engagement strategy and communications, 3) Timeline, resources and capacity, 4) Key initiatives and how to integrate them for maximum speed and efficiency. 5) Without a well-designed change process plan, a likely outcome will be a false start, resistance, and/or eventual failure.
  7. 7. Inadequate Support from Leadership:  Organizational change does not succeed without leadership support. And lip service is not enough. Leaders must champion and model the change for the rest of the organization, in both what they say and do.They must be active, consistently supporting the change teams as they design and implement changes. They must be out communicating the benefits of the change to stakeholders and listening to and responding to their concerns. If your leaders are not prepared to stay actively involved, perhaps it isn’t the right time for them to launch a major change effort. Forbes magazine supports the fact leadership support plays a crucial role for the success of organizational change, saying that successful change initiatives start at the top and organizations should "set up a top-level team of experts, reporting directly to the CEO".
  8. 8. Lack of Resources  Lack of resources is one of the most common reasons why organizational change fails in most organizations. Adoption and sustainment of change are long term investments. They don’t occur just because an awesome solution was designed. It has to get implemented, and then tested, refined, and reinforced. This generally is a longer, and costlier endeavor than most change leaders realize. Priority Focus on Systems vs. People  Leaders often focus more on the system changes than the people that have to make and live with them. Don’t forget that while you need to have systems in place, it’s the people who matter most. “Sustained change is always driven by people,” says Lee Colan in his article “10 Reasons Change Efforts Fail.” “Even implementing new software successfully is more about the people who will use is, install it, train it, and support it than it is about the system itself.”
  9. 9. Inadequate Change Leadership Skills  One could easily argue that this is the #1 cause of failed organizational change. Why? Because every issue or problem within a given change initiative either gets prevented, solved, or caused by the skill of the change leaders in charge. And the truth is, we don’t adequately train our leaders to become competent change leaders. Leadership development is a part of virtually all large organizations, but change leadership development is sorely missing. The net is that leaders tend to run change initiatives like they run their organizations, and the two are vastly different
  10. 10. ThankYou Done by: Reg. No: RA1952001020087 Name: Bala Krishnan A

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