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rightsourcemarketing.com
Content and Social Media: The
Peanut Butter and Jelly of Marketing
May 8, 2014
rightsourcemarketing.com
About Dov
2
 Marketing Manager, Right Source Marketing
 Vice President of Collegiate Relations, Baltimore
Chapter of the American Marketing Association
 Staten Island Native (yes, the “Forgotten
Borough”)
 Fan of spicy foods (still searching)
 Avid world traveler - 19 states and counting;
Israel, England, France, Greece, Mexico, Iceland,
Jamaica, Netherlands, Panama, as well as the
Cayman Islands
@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Housekeeping Rules
3@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
 @dovhoffman
 @rightsource
 @BaltSocMedia
 #BaltSocMedia
“If it’s memorable, it’s tweetable.”
- @SimonTBailey
rightsourcemarketing.com
The Game Has Changed
4@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
The Game Has Changed
5@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
The Game Has Changed
6@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
Source: SiriusDecisions
rightsourcemarketing.com
The Peanut Butter and Jelly of Marketing
7@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
Content Social Media
rightsourcemarketing.com
What is Content Marketing?
8@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
“Content marketing is a marketing
technique of creating and
distributing valuable, relevant and
consistent content to attract and
acquire a clearly defined audience
– with the objective of driving
profitable customer action.”
Source: Content Marketing Institute
rightsourcemarketing.com
 93% of B2B marketers use content marketing
 Content marketing generates 3 times as many
leads, per dollar spent, as traditional marketing
tactics
 77% of business buyers prefer different content at
various stages of the product research process
 43% of organizations have a dedicated content
marketing executive
 Content marketing makes 70% of consumers feel
closer to a company
 65% of content marketers tailor content to industry
trends
Fun Facts on Content Marketing
9@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
Source: 57 Remarkable Content Facts from Curata
rightsourcemarketing.com
Make It Remarkable
10@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
Every single day…
 2,000,000 blog posts are written
 294,000,000,000 emails are sent
 864,000 hours of video are
uploaded to YouTube
rightsourcemarketing.com
The Content Marketer’s Mindset
11@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
 Content marketing is
not another tactic
 Content marketing is
not another line item
 Content marketing
impacts marketing
AND customer service,
public relations,
recruiting and more
rightsourcemarketing.com
Why Content Marketing?
12@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
“Content is the cost
of entry to relevance
in today’s society.”
“The top 1-5% [of executives and social media personalities] in the next
few years will have full-time content people around them. There are going
to be 500 to 5,000 people at this time next year who employ a full-time
content person.”
– Gary Vaynerchuk
rightsourcemarketing.com
Social Media is No Different
13@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Content Marketing Planning
14@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
 Only 44% of B2B Marketers have a written
content marketing strategy
 Only 11% of companies that rate content
marketing as ineffective have a written
strategy
 B2B Marketers with a content marketing
strategy are 600% more likely to be effective
 2/3 of B2B Marketers without a content
marketing strategy are creating more content
now than they did in the previous year
View Full Content Marketing Institute (CMI) Research
rightsourcemarketing.com
Relationship of Content to Social Media
15@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Relationship of Content to Social Media
16@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
The Game is Changing…Or Is It?
17
 Don’t criticize, condemn or complain.
 Give honest and sincere appreciation.
 Acquire in the other person an eager want.
@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Social Media Landscape
18@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
 Social media is used by 87% of B2B
marketers to distribute content
 LinkedIn’s conversion rate is 3 times
higher than Twitter and Facebook
 71% of tweets are ignored, only
23% generate replies
 70% of organizations have a
presence on Google+
 43% of content marketers say social
media is a top contributor to
marketing success
Source: 57 Remarkable Content Facts from Curata
rightsourcemarketing.com
Six Tips for Your Social Media Strategy
19@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Tip #1: Don’t Assume
20@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Tip #2: Don’t Give Your Keys to the Intern
21@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Pro Tip: Social Media Required Skills
22@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
 Community mindset
 Writing proficiency
 Tech savviness
 Ability to think visually
 Capable of crunching data
 Ability to act like a sponge
“Social success is now about
optimization, not colonization.”
- Jay Baer
rightsourcemarketing.com
Tip #3: Don’t Follow the Pack
23@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
“Social media is not simply a
means to an end – it is part of
your content marketing strategy.”
rightsourcemarketing.com
Tip #4: Don’t Think You Can Just Build
24@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
“Social media is about being social,
not just pushing out your messages.”
rightsourcemarketing.com
Tip #5: Don’t Toot Your Own Horn
25@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Pro Tip: Starbucks
26@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
“We’ve learned to focus not on selling something through
social media but on how to engage our customers.”
– Troy Alstead, Starbucks CFO
rightsourcemarketing.com
Tip #6: Don’t Skip the Research
27@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
“Take a trip back to your school days
and do your research.”
rightsourcemarketing.com
Six Tips for Your Social Media Strategy
28
1. Don’t assume that you can execute just social
media.
2. Don’t let the intern run your social media program.
3. Don’t do social media because everyone else is
doing it.
4. Don’t have a “build it and they will come” mentality.
5. Don’t use social media (or expect it to serve) as a
sales channel.
6. Don’t skip the research.
@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Example: Red Cross, Everyone Messes Up
29@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Example: Red Cross, Don’t Freak Out
30@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Example: Dogfish, Leverage Mistakes
31@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
rightsourcemarketing.com
Key Takeaway: Content and Social Media
32@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
“Don’t let the social media
tail wag the content
marketing dog!”
rightsourcemarketing.com
Thank You!
33
Dov Hoffman
Right Source Marketing
@dovhoffman
@rightsource
dov@rightsourcemarketing.com
www.rightsourcemarketing.com
www.marketingtrenches.com
@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
Want these tips?
Visit go.rightsourcemarketing.com/BaltSocMedia

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Content and Social Media: The Peanut Butter and Jelly of Marketing

  • 1. rightsourcemarketing.com Content and Social Media: The Peanut Butter and Jelly of Marketing May 8, 2014
  • 2. rightsourcemarketing.com About Dov 2  Marketing Manager, Right Source Marketing  Vice President of Collegiate Relations, Baltimore Chapter of the American Marketing Association  Staten Island Native (yes, the “Forgotten Borough”)  Fan of spicy foods (still searching)  Avid world traveler - 19 states and counting; Israel, England, France, Greece, Mexico, Iceland, Jamaica, Netherlands, Panama, as well as the Cayman Islands @dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 3. rightsourcemarketing.com Housekeeping Rules 3@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia  @dovhoffman  @rightsource  @BaltSocMedia  #BaltSocMedia “If it’s memorable, it’s tweetable.” - @SimonTBailey
  • 4. rightsourcemarketing.com The Game Has Changed 4@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 5. rightsourcemarketing.com The Game Has Changed 5@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 6. rightsourcemarketing.com The Game Has Changed 6@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia Source: SiriusDecisions
  • 7. rightsourcemarketing.com The Peanut Butter and Jelly of Marketing 7@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia Content Social Media
  • 8. rightsourcemarketing.com What is Content Marketing? 8@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia “Content marketing is a marketing technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitable customer action.” Source: Content Marketing Institute
  • 9. rightsourcemarketing.com  93% of B2B marketers use content marketing  Content marketing generates 3 times as many leads, per dollar spent, as traditional marketing tactics  77% of business buyers prefer different content at various stages of the product research process  43% of organizations have a dedicated content marketing executive  Content marketing makes 70% of consumers feel closer to a company  65% of content marketers tailor content to industry trends Fun Facts on Content Marketing 9@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia Source: 57 Remarkable Content Facts from Curata
  • 10. rightsourcemarketing.com Make It Remarkable 10@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia Every single day…  2,000,000 blog posts are written  294,000,000,000 emails are sent  864,000 hours of video are uploaded to YouTube
  • 11. rightsourcemarketing.com The Content Marketer’s Mindset 11@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia  Content marketing is not another tactic  Content marketing is not another line item  Content marketing impacts marketing AND customer service, public relations, recruiting and more
  • 12. rightsourcemarketing.com Why Content Marketing? 12@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia “Content is the cost of entry to relevance in today’s society.” “The top 1-5% [of executives and social media personalities] in the next few years will have full-time content people around them. There are going to be 500 to 5,000 people at this time next year who employ a full-time content person.” – Gary Vaynerchuk
  • 13. rightsourcemarketing.com Social Media is No Different 13@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 14. rightsourcemarketing.com Content Marketing Planning 14@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia  Only 44% of B2B Marketers have a written content marketing strategy  Only 11% of companies that rate content marketing as ineffective have a written strategy  B2B Marketers with a content marketing strategy are 600% more likely to be effective  2/3 of B2B Marketers without a content marketing strategy are creating more content now than they did in the previous year View Full Content Marketing Institute (CMI) Research
  • 15. rightsourcemarketing.com Relationship of Content to Social Media 15@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 16. rightsourcemarketing.com Relationship of Content to Social Media 16@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 17. rightsourcemarketing.com The Game is Changing…Or Is It? 17  Don’t criticize, condemn or complain.  Give honest and sincere appreciation.  Acquire in the other person an eager want. @dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 18. rightsourcemarketing.com Social Media Landscape 18@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia  Social media is used by 87% of B2B marketers to distribute content  LinkedIn’s conversion rate is 3 times higher than Twitter and Facebook  71% of tweets are ignored, only 23% generate replies  70% of organizations have a presence on Google+  43% of content marketers say social media is a top contributor to marketing success Source: 57 Remarkable Content Facts from Curata
  • 19. rightsourcemarketing.com Six Tips for Your Social Media Strategy 19@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 20. rightsourcemarketing.com Tip #1: Don’t Assume 20@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 21. rightsourcemarketing.com Tip #2: Don’t Give Your Keys to the Intern 21@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 22. rightsourcemarketing.com Pro Tip: Social Media Required Skills 22@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia  Community mindset  Writing proficiency  Tech savviness  Ability to think visually  Capable of crunching data  Ability to act like a sponge “Social success is now about optimization, not colonization.” - Jay Baer
  • 23. rightsourcemarketing.com Tip #3: Don’t Follow the Pack 23@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia “Social media is not simply a means to an end – it is part of your content marketing strategy.”
  • 24. rightsourcemarketing.com Tip #4: Don’t Think You Can Just Build 24@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia “Social media is about being social, not just pushing out your messages.”
  • 25. rightsourcemarketing.com Tip #5: Don’t Toot Your Own Horn 25@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 26. rightsourcemarketing.com Pro Tip: Starbucks 26@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia “We’ve learned to focus not on selling something through social media but on how to engage our customers.” – Troy Alstead, Starbucks CFO
  • 27. rightsourcemarketing.com Tip #6: Don’t Skip the Research 27@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia “Take a trip back to your school days and do your research.”
  • 28. rightsourcemarketing.com Six Tips for Your Social Media Strategy 28 1. Don’t assume that you can execute just social media. 2. Don’t let the intern run your social media program. 3. Don’t do social media because everyone else is doing it. 4. Don’t have a “build it and they will come” mentality. 5. Don’t use social media (or expect it to serve) as a sales channel. 6. Don’t skip the research. @dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 29. rightsourcemarketing.com Example: Red Cross, Everyone Messes Up 29@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 30. rightsourcemarketing.com Example: Red Cross, Don’t Freak Out 30@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 31. rightsourcemarketing.com Example: Dogfish, Leverage Mistakes 31@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia
  • 32. rightsourcemarketing.com Key Takeaway: Content and Social Media 32@dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia “Don’t let the social media tail wag the content marketing dog!”
  • 33. rightsourcemarketing.com Thank You! 33 Dov Hoffman Right Source Marketing @dovhoffman @rightsource dov@rightsourcemarketing.com www.rightsourcemarketing.com www.marketingtrenches.com @dovhoffman | @rightsource | @BaltSocMedia | #BaltSocMedia Want these tips? Visit go.rightsourcemarketing.com/BaltSocMedia