Sally Dyson's Digital Participation presentation at #BeGoodBeSocial in Glasgow on 17 March 2016. Valuable insights into Third Sector communications and digital participation Scotland.

1. Digital Participation
Sally Dyson – SCVO
March 2016

2. Grasping the Nettle

3. Transform or be transformed
Why charities should embrace digital

4. Digital Disruption is all around us …

5. Read more: https://www.bcgperspectives.com/content/articles/media_entertainment_strategic_planning_4_2_trillion_opportunity_internet_economy_g20
We live in a digital world
Percentage of people willing to give up a key lifestyle habit rather than the internet for a year

6. Digital first
Mobile first

7. Revisiting the beneficiary at the heart of the organisation
Service Design
Service Delivery
Focus on user needs
Fit for Purpose

8. Communication

9. Changing our Focus

10. Will a robot take your job?

11. Good News for the third sector – if it embraces digital
• Social perceptiveness
• Negotiation
• Persuasion
• Assisting and caring for others
• Originality
• Fine arts
• Manual dexterity
• Need to work in a cramped space …
Oxford University
– Martin School

12. Role % automation Ranking
Book keeper, payroll manager, wages clerk 97% 8
Finance Officer 97% 8
Accountant 95% 26
Admin Worker 92.4% 44
H.R. Worker 89.7% 54
Role % automation Ranking
Therapy Professional .07% 360
Welfare Professional 4.3% 312
Childminder / Playworker 8% 291
Youth and Community Worker 13.1% 269
Welfare / Housing Associate 13.1% 269
Care Worker 40%

13. Managing information
Basic digital skills
Communicating
Transacting
Problem solving
Creating

14. Good HQ
#One Digital
Scottish Charity Awards – Digital
Dynamo

15. @scvotweet
@sallyld
#digiscot

16. digital.scvo.org.uk