>
Digital
Workspace
A BearingPoint Accelerator
BearingPoint has developed a comprehensive
approach to deal with large work...
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Contents
Ma...
Digital Workspace | A BearingPoint Accelerator
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Market Driv...
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Our Approac...
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Our Approac...
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Our Approac...
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Our Approac...
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspace | A BearingPoint Accelerator
Client Bene...
References
Assistance to the CSVB project
CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< >
Digital Workspac...
References
Assistance for the relocation of a major French Public Sector organization: construction and workspace outfit of...
Contact
Olivier Chappert
Partner
BearingPoint France
olivier.chappert@bearingpoint.com
CLIENT BENEFITSOUR APPROACHMARKET D...
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Digital Workspace

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BearingPoint has developed a comprehensive approach to deal with large workspace outfit projects, managed as real “transformation” projects involving major changes around work modes, workspaces and IT/digital equipment.

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Digital Workspace

  1. 1. > Digital Workspace A BearingPoint Accelerator BearingPoint has developed a comprehensive approach to deal with large workspace outfit projects, managed as real “transformation” projects involving major changes around work modes, workspaces and IT/digital equipment. The proposed approach is based on a holistic view involving at least three dimensions: HR, real estate and IT. It is aimed for corporations ready to seize any opportunity to lead a transformation in terms of work modes and workspace.
  2. 2. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Contents Market Drivers Our Approach Client Benefits References Contact
  3. 3. Digital Workspace | A BearingPoint Accelerator CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Market Drivers Over the last 5 years we have seen a huge change in the technology we use at work. Mostly imported by new generations, the use of smartphones and tablets has overridden the use of PCs Accelerated by the increasing use of collaboration tools and enterprise social network, this trend has changed people’s mentality, those who tend to consider the workplace as one of the components of their workspace, such as home, co-working areas, Starbuck, airports, trains stations, etc. The traditional workplace tends to be redesigned taking into account a highly mobile workforce, collaboration spaces and co-working offices As a result, our aim is to make any workspace outfit project not just a simple relocation or a real-estate project, but a real “transformation” through a win-win approach for all, benefiting from all the possibilities above A dedicated and adapted workspace is available for each type of activity The most creative discussions take place in user-friendly areas Collaborative tools maintain links between employees, even when it comes to teleworking Tools and services to improve efficiency at work, while preserving work/life balance Projects and organizations evolve rapidly, and workspace modules can be changed and adapted very easily For the Managers Agility Creativity Transversality Flexibility Modularity Optimized costs Company image Performance Wellbeing at work Creativity Management based on trust Recognition For the business For real estate For the company For the employees
  4. 4. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Our Approach Challenges The 6 main stakes of “digital workspace”: Value Proposition • To meet these challenges, BearingPoint has developed a holistic approach based on the evolution of work modes and workspaces, built upon three dimensions (HR, real estate and IT) that are part of the key fields of the BearingPoint expertise • Our approach has been successfully tested on two major recent projects, based on an early maturity level assessment to caliber work modes and workspace concepts and changes to implement, combined with an adequate change management strategy 1. HR and wellbeing at work • Promote wellbeing • Foster the need to get together • Offer both a workspace and a social space • Facilitate new work modes • Attract and retain “talents” with modern workspaces that meet their needs 2. Exchange and transversality • Allow informal exchanges and meetings • Facilitate project mode • Stimulate mobility 3. Company image • Convey a new image: innovative company • Reinforce the company image 4. Creativity and Innovation • Facilitate the development of innovative practices (digital) • Develop a “connected environment” 5. Open to the outside world • Personalize greater openness to the outside world 6. Finance • Reduce recurrent real estate costs
  5. 5. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Our Approach Involve all the stakeholders from project inception and liaise with the work council and the occupiers in order to facilitate transparency through a participative approach Build and implement a communication assumed by the top management for all occupiers Communicate upfront on the strategic reasons of the “transformation” and involve the work-council very early in the project Organize regular participative workshops, for each type of occupiers, especially the managers Inform on the project progress and anticipate the impact on daily performance and wellbeing at work Monitor people satisfaction, share the lessons learned, and evaluate unmet expectations Participation and buy-up from all occupiers Organize project kick-off Build the “to be” work modes and workspaces Implement Share the lessons learned A participative mode is a good lever to turn a “transformation” project into a real collective project: • By gathering around a sponsor and a leader all the stakeholders (either HR, real estate or IT), • By involving the work council and the occupiers, in order to get their buy-up very early in the project Occupiers Project Team Top Management sponsorship Work council Managers/ Employees Com HR Real Estate Project Leader Business IT
  6. 6. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Our Approach Design the « transformation » over several dimensions: from the office desk to teleworking If the “transformation” seems more obvious in the office, one should also consider the whole work environment in a broader way: adjacent spaces (co-working, Starbucks, airport, etc.), services, IT/digital equipment, etc., in order to really bring value to the occupier My office My equipment, my file-cabinets, my customization possibilities My computer station Portable or fixed station, mobile phone and/or fixed telephone My goals Management based on trust and objectives My local services Meeting rooms, convivial spaces My collaborative tools Data sharing My entity Collaborative work modes, knowledge sharing My place to live Catering, wellbeing, events My IT services Help desk/IT store Administrative attachment Access, transport My workspaces outside the company Adapted home-office, co-working My mobility tools Intranet, secured remote access My company HR services, mobility, career management Workspaces / services My company My building My cluster/ my team My desktop IT tools Organization
  7. 7. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Our Approach Classical project scope and BearingPoint fields of intervention Project spanning several years (from 1.5 years to 3 years) Design phase Overall project management Change Management strategy and implementation: “transformation” of work modes / management transformation Work council relationships (social dialogue) “To be“ work modes definition Part 1: “To be” work modes and workspace outfit definition Part 3: Management and supervision of subcontractors / general contractor Projectset-up Functional, architectural and technical requirements (workspaces) IT and digital requirements definition Implementation phase Organizational diagnosis and recommendations Reception and lifting of reservations Follow-up of work Part 2: Subcontractors/ general contractor specifications and selection Subcontractors / general contractor selection process Subcontractors / general contractor specifications Part 4: Transfer preparation Organization of transfer Effective transfer Furniture Macro/micro zoning
  8. 8. CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Client Benefits The workplace transformation: a holistic approach A multidimensional transformation to monitor carefully The “transformation” involved by the digital workplace cannot be approached through a unique perspective; several dimensions need to be addressed simultaneously in an integrated way. Mostly around the business, HR, real state and IT dimensions the digital workplace transformation appears to be transverse across organizations through a holistic view Client benefits The transition to the new workplace era is strewn with pitfalls and can lead to chaos if the transformation is not monitored on every aspect. The complexity of the changes involved by this evolution is such, that one has to first identify and understand these changes, in order to be able to assess them and then address them As a result the two main benefits driven by a holistic approach, as practiced by BearingPoint, can be summarized by: • A workspace project: a real “transformation” project that reinvigorates the company’s morale and dynamics • A successful result by addressing all the dimensions of the equation Provide well-being at work Transform the organizations Manage building and prepare people transfer or move Prepare office building implementation Stimulate creation and innovation Integrate sustainable development policies Communicate change Provide performing and innovative services and infrastructure A holistic approach, involving several functions through different working groups, all converging towards a single goal: workspace transformation Real estate, IT, HR Real estate, IT, HR HR and Business Real estate, HR Real estate, HR Real estate, IT Real estate, IT, HR Real estate, Communication, HR
  9. 9. References Assistance to the CSVB project CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Key numbers • 3 buildings around a landscaped park • 52,000 m² of building with 30,000 m² of workspace • 3,000 occupiers • 2,400 desktops • 37 months of construction and office layout project • Around one hundred team players, internal and external, made up the whole project team Context and stakes Project duration: 36 months Development of an office building (Campus) hosting 3,000 people in the south of Paris Project stakes: • Exchanges between teams • Health & well-being • Image • Opening to the outside word • Environmental commitment Global Healthcare Leader BearingPoint’s contribution • Identification of the functional links between the company’s teams in preparation of the macro/micro-zoning • Assistance to the selection of the providers in charge of the office building layout • On-going project management and coordination of all the suppliers/providers, in order to keep the project budget and timelines under control • Definition of an adequate change management strategy, fit for the different types of populations in order to facilitate the buy-in of the stakeholders
  10. 10. References Assistance for the relocation of a major French Public Sector organization: construction and workspace outfit of a new office building in Paris CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< > Digital Workspace | A BearingPoint Accelerator Key numbers • 2 buildings • 46,000 m² • 2,300 desktops • 39 months of construction and office layout project Context and stakes Project duration: 39 months More than just a real estate and relocation project, this is a real “transformation” project that aims at gathering 2,300 employees coming from 20 different entities, on a single site. Project stakes: • Rationalize the Paris locations and optimize the occupied surfaces • Mutualize the support or back-office functions • Stimulate and develop synergies between departments and employees by providing them with a work environment that fosters innovation and well-being • and last but not least, generate savings Major French public sector organization BearingPoint’s contribution • PMO: Set-up of the PMO methods and tools, planning and budget management, risk management, synthesis of the workspace outfit concepts (requirements), coordination and mobilization of all the parties involved • “To be” organization definition: Implementation of the support functions optimization as planned, coordination of the people move to the two office-buildings • Change Management: Mobilization, buy-up, communication, preparation of the removal/transfer
  11. 11. Contact Olivier Chappert Partner BearingPoint France olivier.chappert@bearingpoint.com CLIENT BENEFITSOUR APPROACHMARKET DRIVERS REFERENCES CONTACT< Digital Workspace | A BearingPoint Accelerator About BearingPoint BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and adaptive solutions. Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s leading companies and organizations. Our global consulting network of 9,700 people serves clients in more than 70 countries and engages with them for measurable results and long-lasting success. For more information, please visit: www.bearingpoint.com © 2016 BearingPoint. All rights reserved

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