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Strengthsfinder2.0
1.
StrengthsFinder 2.0 Report ©
2000, 2006-2008 Gallup, Inc. All rights reserved.
2.
Bengt Kallenberg Your Top
5 Themes Learner Input Activator Maximizer Discipline What's in This Guide? Section I: Awareness A brief Shared Theme Description for each of your top five themes Your Personalized Strengths Insights, which describe what makes you stand out from others with the same theme in their top five Questions for you to answer to increase your awareness of your talents Section II: Application 10 Ideas for Action for each of your top five themes Questions for you to answer to help you apply your talents Section III: Achievement Examples of what each of your top five themes "sounds like" -- real quotes from people who also have the theme in their top five Steps for you to take to help you leverage your talents for achievement Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 1 08/05/2010
3.
Section I: Awareness Learner Shared
Theme Description People who are especially talented in the Learner theme have a great desire to learn and want to continuously improve. In particular, the process of learning, rather than the outcome, excites them. Your Personalized Strengths Insights What makes you stand out? By nature, you may prefer to be an individual performer, especially when you can direct your mental or physical energies to tasks that intrigue you. Chances are good that you acquire knowledge more easily when you can talk with others about ideas, concepts, or theories. Thoughts come alive for you when questions are posed and answers are proposed. You have a delightful time thinking out loud and listening to intelligent people express themselves. You naturally document or store in your mind bits and pieces of discussions. You want to refer back to these insights or facts whenever the opportunity presents itself. It’s very likely that you enjoy examining books, journals, documents, artifacts, or data. They broaden your knowledge and allow you to acquire new skills. Firsthand experiments and personal experiences contribute mightily to your qualifications and credibility as an expert and specialist. Driven by your talents, you yearn to increase your knowledge by being kept in the information loop. This explains why you gravitate to people who converse about ideas at a deeper and more thoughtful level than most individuals are capable of doing. “Making small talk” — that is, engaging in idle conversation — probably seems like a waste of time to you. Because of your strengths, you now and then enjoy establishing objectives in the company of certain individuals. You may use some well-placed milestones to document any knowledge or skills gained since the last reporting period. You might look forward to reviewing results with people who understand that education is a process that continues throughout one’s life. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 2 08/05/2010
4.
Input Shared Theme Description People
who are especially talented in the Input theme have a craving to know more. Often they like to collect and archive all kinds of information. Your Personalized Strengths Insights What makes you stand out? It’s very likely that you try to collect straightforward and precise words. Sometimes your enthusiasm for language causes you to expand your vocabulary. You might like to talk or write about philosophies, ideas, or theories that have not been proved or plans that have not been put into practice yet. Acquiring sophisticated terminology may be play for you, not work. Perhaps an unexpected chance to use these words in real life gives you satisfaction. Because of your strengths, you sometimes show a particularly strong concern for what matters in your life, work, or studies. As a result, you might be determined to master words associated with certain types of activities or assignments. Perhaps these terms and their definitions are as theoretical as they are difficult to understand. You might realize that your collection of technical, subject-specific, or academic words is a work in progress — that is, ongoing. Instinctively, you may rely on hard-to-understand words to give you an advantage over certain individuals in debates, presentations, or correspondence. Perhaps you are restless to advance. You might refuse to remain at the lowest level of pay or status. You sometimes use complicated or theoretical terms to establish yourself as a possible contender in the minds of individuals who have clout — that is, influence or pull — with officials who determine promotions, control pay, or assign tasks. By nature, you periodically rely on your sophisticated vocabulary to outthink certain people. Whether speaking or writing, you might interject technical or subject-specific terms to confront resistance or force specific issues into the open. This authoritarian stance may put a few people on notice that you are clever. Sometimes their confidence begins to crumble. Perhaps your ease with language and artful tactics signal that you are the one in charge. Chances are good that you randomly read books, periodicals, documents, correspondence, or Internet sites. Sometimes you are willing to be mentally stimulated by their thought-provoking ideas, information, data, predictions, insights, characters, or plots. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 3 08/05/2010
5.
Activator Shared Theme Description People
who are especially talented in the Activator theme can make things happen by turning thoughts into action. They are often impatient. Your Personalized Strengths Insights What makes you stand out? By nature, you sometimes make people feel special. Typically you point out the importance or usefulness of something they said. Driven by your talents, you may raise the spirits of people by putting aside what you are doing and giving them your undivided attention. Perhaps you repeat some of the key ideas or questions they voiced, even when it takes some work. Because of your strengths, you occasionally feel a surge of energy when you start talking with newcomers. Sometimes you generate such enthusiasm that they participate in activities, join teams, register for classes, or interview for jobs. It’s very likely that you sometimes pinpoint and acknowledge the grand ideas certain people share with you. Now and then, you ask a few questions. Maybe you listen to others talk about their unique interests, backgrounds, experiences, strengths, limitations, goals, or fears. Instinctively, you might be drawn to helping people understand they are people of consequence — that is, important. Perhaps by acknowledging the merit in something they said, you cause individuals to feel a little more confident about your opinion of them. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 4 08/05/2010
6.
Maximizer Shared Theme Description People
who are especially talented in the Maximizer theme focus on strengths as a way to stimulate personal and group excellence. They seek to transform something strong into something superb. Your Personalized Strengths Insights What makes you stand out? It’s very likely that you realize each individual’s interests, background, motivations, desires, fears, and work style are different. You strive to honor everyone’s uniqueness and preferences. Understanding a person’s ambitions gives you insights into the type of support, training, experiences, partnerships, and nurturing he or she needs to thrive. Because of your strengths, you periodically show people from diverse backgrounds how they can work cooperatively with one another. You may notice what certain individuals do especially well. You might point out how one person’s talents can compensate for another person’s limitations and vice versa. Perhaps you understand diversity is an asset, not an obstacle to productivity. Instinctively, you occasionally credit yourself with unraveling tangled issues, dilemmas, or puzzles. Perhaps you instinctively find the right solutions or correct answers. By nature, you might prefer to play games simply for the fun of them. Even so, perhaps you have found you are more likely to excel when you concentrate on activities that allow you to use your talents. Driven by your talents, you sometimes fully experience what others are feeling. Perhaps you easily see things from someone else’s perspective even when you do not share their opinion. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 5 08/05/2010
7.
Discipline Shared Theme Description People
who are especially talented in the Discipline theme enjoy routine and structure. Their world is best described by the order they create. Your Personalized Strengths Insights What makes you stand out? By nature, you sometimes set goals for the week. These might prevent you from being drawn off course by each day’s demands. Chances are good that you may rely on your physical and mental abilities to create orderly systems for managing your time, work, or resources. Perhaps you arrange the steps of a process or plan before beginning a task. Sometimes you carefully position equipment or tools to enhance your own or someone else's efficiency. Driven by your talents, you sometimes exhibit particular patterns of behavior over and over. Perhaps you appreciate certain individuals because they help you follow your daily regimen. To some degree, these people contribute to your productivity or success. Instinctively, you occasionally feel comfortable with your work, your studies, or your life in general. By establishing reliable patterns of behavior, perhaps you can handle certain kinds of recurring tasks. Knowing how you will do something from one day or week or month to the next may boost your sense of confidence or security. You sometimes concentrate on eliminating surprises or increasing predictability. This might explain why you create some systems or rules to bring structure and order to specific areas of your personal or professional existence. Because of your strengths, you occasionally establish weekly performance targets for yourself. You may also organize or plan new projects. This partially explains why you know where you are headed, how you plan to proceed, and when you might reach your goal. To some extent, pushing hard for desired results excites you. Questions 1. As you read your personalized strengths insights, what words, phrases, or lines stand out to you? 2. Out of all the talents in this insight, what would you like for others to see most in you? Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 6 08/05/2010
8.
Questions 1. How does
this information help you better understand your unique talents? 2. How can you use this understanding to add value to your role? 3. How can you apply this knowledge to add value to your team, workgroup, department, or division? 4. How will this understanding help you add value to your organization? 5. What will you do differently tomorrow as a result of this report? Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 7 08/05/2010
9.
Section II: Application Learner Ideas
for Action: Refine how you learn. For example, you might learn best by teaching; if so, seek out opportunities to present to others. You might learn best through quiet reflection; if so, find this quiet time. Develop ways to track the progress of your learning. If there are distinct levels or stages of learning within a discipline or skill, take a moment to celebrate your progression from one level to the next. If no such levels exist, create them for yourself (e.g., reading five books on the subject or making three presentations on the subject). Be a catalyst for change. Others might be intimidated by new rules, new skills, or new circumstances. Your willingness to soak up this newness can calm their fears and spur them to action. Take this responsibility seriously. Seek roles that require some form of technical competence. You will enjoy the process of acquiring and maintaining this expertise. As far as possible, shift your career toward a field with constantly changing technologies or regulations. You will be energized by the challenge of keeping up. Because you are not threatened by unfamiliar information, you might excel in a consulting role (either internal or external) in which you are paid to go into new situations and pick up new competencies or languages quickly. Research supports the link between learning and performance. When people have the opportunity to learn and grow, they are more productive and loyal. Look for ways to measure the degree to which you and others feel that your learning needs are being met, to create individualized learning milestones, and to reward achievements in learning. At work, take advantage of programs that subsidize your learning. Your organization may be willing to pay for part or all of your instructional coursework or for certifications. Ask your manager for information about scholarships and other educational opportunities. Honor your desire to learn. Take advantage of adult educational opportunities in your community. Discipline yourself to sign up for at least one new academic or adult learning course each year. Time disappears and your attention intensifies when you are immersed in studying or learning. Allow yourself to “follow the trail” by scheduling learning sessions during periods of time that will not be interrupted by pressing engagements. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 8 08/05/2010
10.
2. How will
you commit to taking action? Write your own personalized action item that you will take in the next 30 days. Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 9 08/05/2010
11.
Input Ideas for Action: Look
for jobs in which you are charged with acquiring new information each day, such as teaching, research, or journalism. Devise a system to store and easily locate information. This can be as simple as a file for all the articles you have clipped or as sophisticated as a computer database. Partner with someone with dominant Focus or Discipline talents. This person will help you stay on track when your inquisitiveness leads you down intriguing but distracting avenues. Your mind is open and absorbent. You naturally soak up information in the same way that a sponge soaks up water. But just as the primary purpose of the sponge is not to permanently contain what it absorbs, neither should your mind simply store information. Input without output can lead to stagnation. As you gather and absorb information, be aware of the individuals and groups that can most benefit from your knowledge, and be intentional about sharing with them. You might naturally be an exceptional repository of facts, data, and ideas. If that’s the case, don’t be afraid to position yourself as an expert. By simply following your Input talents, you could become known as the authority in your field. Remember that you must be more than just a collector of information. At some point, you’ll need to leverage this knowledge and turn it into action. Make a point of identifying the facts and data that would be most valuable to others, and use this information to their advantage. Identify your areas of specialization, and actively seek more information about them. Schedule time to read books and articles that stimulate you. Deliberately increase your vocabulary. Collect new words, and learn the meaning of each of them. Identify situations in which you can share the information you have collected with other people. Also make sure to let your friends and colleagues know that you enjoy answering their questions. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 10 08/05/2010
12.
Activator Ideas for Action: Seek
work in which you can make your own decisions and act on them. In particular, look for start-up or turnaround situations. At work, make sure that your manager judges you on measurable outcomes rather than your process. Your process is not always pretty. You can transform innovative ideas into immediate action. Look for creative and original thinkers, and help them move their ideas from conceptual theory to concrete practice. Look for areas that are bogged down by discussion or blocked by barriers. End the stalemate by creating a plan to get things moving and spur others into action. You learn more from real experience than from theoretical discussions. To grow, consciously expose yourself to challenging experiences that will test your talents, skills, and knowledge. Remember that although your tenacity is powerful, it may intimidate some. Your Activator talents will be most effective when you have first earned others’ trust and loyalty. Identify the most influential decision makers in your organization. Make it a point to have lunch with each of them at least once a quarter to share your ideas. They can support you in your activation and provide critical resources to make your ideas happen. You can easily energize the plans and ideas of others. Consider partnering with focused, futuristic, strategic, or analytical people who will lend their direction and planning to your activation, thereby creating an opportunity to build consensus and get others behind the plan. By doing this, you complement each other. Give the reasons why your requests for action must be granted. Otherwise, others might dismiss you as impatient and label you a ‘ready, fire, aim’ person. You possess an ability to create motion and momentum in others. Be strategic and wise in the use of your Activator talents. When is the best time, where is the best place, and who are the best people with whom to leverage your valuable influence? Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 11 08/05/2010
13.
Maximizer Ideas for Action: Once
you have identified your own greatest talents, stay focused on them. Refine your skills. Acquire new knowledge. Practice. Keep working toward strength in a few areas. Develop a plan to use your most powerful talents outside of work. In doing so, consider how your talents relate to the mission in your life and how they might benefit your family or the community. Problem solving might drain your energy and enthusiasm. Look for a restorative partner who can be your chief troubleshooter and problem solver. Let that person know how important your partnership is to your success. Study success. Deliberately spend time with people who have discovered their strengths. The more you understand how marshaling strengths leads to success, the more likely you will be to create success in your own life. Explain to others why you spend more time building on great talent rather than fixing weaknesses. Initially, they might confuse what you are doing with complacency. Don’t let your Maximizer talents be stifled by conventional wisdom, which says you should find what is broken and fix it. Identify and invest in the parts of your organization or community that are working. Make sure that most of your resources are spent in the build-up and build-out of these pockets of excellence. Keep your focus on long-term relationships and goals. Many make a career out of picking the low-hanging fruit of short-term success, but your Maximizer talents will be most energized and effective as you turn top potential into true and lasting greatness. See if you can make some of your weaknesses irrelevant. For example, find a partner, devise a support system, or use one of your stronger talents to compensate for one of your weaker ones. Seek roles in which you are helping people succeed. In coaching, managing, mentoring, or teaching roles, your focus on strengths will prove particularly beneficial to others. Because most people find it difficult to describe what they do best, start by arming them with vivid descriptions. Devise ways to measure your performance and the performance of others. These measures will help you spot strengths, because the best way to identify a strength is to look for sustained levels of excellent performance. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 12 08/05/2010
14.
Discipline Ideas for Action: Don’t
hesitate to check as often as necessary to ensure that things are right. You feel an urge to do it anyway, and soon others will come to expect it from you. Accept that mistakes might depress you. Precision is a core part of who you are; however, you must find ways to move through these moments of annoyance to prevent becoming discouraged. Recognize that others may not be as disciplined as you are. More than likely, their clumsy process will frustrate you, so try to look beyond it, and focus on their results, not on their process. Exactitude is your forté; you enjoy poring over details. Seek opportunities to peruse contracts, important communications, or financial documents for errors. You can save yourself and others from making costly mistakes and looking foolish. Increasing efficiency is one of your hallmarks. You are a perfectionist at heart. Discover situations in which time or money is being wasted because of inefficiency, and create systems or procedures to improve efficiency. You not only create order, you probably also crave it in the form of a well-organized space. To completely free your Discipline talents, invest in furniture and organization systems that enable you to have “a place for everything and everything in its place.” Timelines motivate you. When you have a task to complete, you like to know the deadline so you can plan your schedule accordingly. Apply your Discipline talents by outlining the step-by-step plan you will use. Others will appreciate your cues because they will help keep everyone “on task.” Others may confuse your Discipline talents with rigidity. Help them understand that your discipline helps you pack more effectiveness into a day — often because you prioritize your time. When working with others who are not as disciplined, ask them to clarify deadlines so you can adjust your workload to accommodate their requests. Seek out roles and responsibilities that have structure. Create routines that require you to systematically follow through. Over time, people will come to appreciate this kind of predictability. Questions 1. Which of these action items speak to you? Highlight the actions that you are most likely to take. 2. How will you commit to taking action? Write your own personalized action item that you will take in the next 30 days. Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 13 08/05/2010
15.
Section III: Achievement Look
for signs of achievement as you read these real quotes from people who share your top five themes. Learner sounds like this: Annie M., managing editor: “I get antsy when I am not learning something. Last year, although I was enjoying my work, I didn’t feel as though I was learning enough. So I took up tap dancing. It sounds strange, doesn’t it? I know I am never going to perform or anything, but I enjoy focusing on the technical skill of tapping, getting a little better each week, and moving up from the beginners’ class to the intermediate class. That was a kick.” Miles A., operations manager: “When I was seven years old, my teachers would tell my parents, ‘Miles isn’t the most intelligent boy in the school, but he’s a sponge for learning, and he’ll probably go really far because he will push himself and continually be grasping new things.’ Right now, I am just starting a course in business-travel Spanish. I know it is probably too ambitious to think I could learn conversational Spanish and become totally proficient in that language, but I at least want to be able to travel there and know the language.” Tim S., coach for executives: “One of my clients is so inquisitive that it drives him crazy because he can’t do everything he wants to. I’m different. I am not curious in that broad sense. I prefer to go into greater depth with things so that I can become competent in them and then use them at work. For example, recently one of my clients wanted me to travel with him to Nice, France, for a business engagement. So I started reading up on the region, buying books, and checking the Internet. It was all interesting and I enjoyed the study, but I wouldn’t have done any of it if I wasn’t going to be traveling there for work.” Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 14 08/05/2010
16.
Input sounds like
this: Ellen K., writer: “Even as a child, I found myself wanting to know everything. I would make a game of my questions. ‘What is my question today?’ I would think up these outrageous questions, and then I would go looking for the books that would answer them. I often got in way over my head, deep into books that I didn’t have a clue about, but I read them because they had my answer someplace. My questions became my tool for leading me from one piece of information to another.” John F., human resources executive: “I’m one of those people who thinks that the Internet is the greatest thing since sliced bread. I used to feel so frustrated, but now if I want to know what the stock market is doing in a certain area or the rules of a certain game or what the GNP of Spain is or other different things, I just go to the computer, start looking, and eventually find it.” Kevin F., salesperson: “I am amazed at some of the garbage that collects in my mind, and I love playing Jeopardy and Trivial Pursuit and anything like that. I don’t mind throwing things away as long as they’re material things, but I hate wasting knowledge or accumulated knowledge or not being able to read something fully if I enjoy it.” Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 15 08/05/2010
17.
Activator sounds like
this: Jane C., Benedictine nun: “When I was prioress in the 1970s, we were hit by the energy shortage, and costs skyrocketed. We had a hundred and forty acres, and I walked the acreage every day pondering what we should do about this energy shortage. Suddenly I decided that if we had that much land, we should be drilling our own gas well, and so we did. We spent one hundred thousand dollars to drill a gas well. If you have never drilled a gas well, you probably don’t realize what I didn’t realize: namely, that you have to spend seventy thousand dollars just to drill to see if you have any gas on your property at all. So they dug down with some kind of vibratory camera thing, and they told me that I had a gas pool. But they didn’t know how large the pool was, and they didn’t know if there was enough pressure to bring it up. ‘If you pay another thirty thousand dollars, we will try to release the well,’ they said. ‘If you don’t want us to, we’ll just cap the well, take your seventy thousand, and go home.’ So I gave them the final thirty thousand and, fortunately, up it came. That was twenty years ago, and it is still pumping.” Jim L., entrepreneur: “Some people see my impatience as not wanting to listen to the traps, the potential roadblocks. What I keep repeating is, ‘I want to know when I am going to hit the wall, and I need you to tell me how much it is going to hurt. But if I choose to bump into the wall anyway, then don’t worry — you’ve done your job. I just had to experience it for myself.’” Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 16 08/05/2010
18.
Maximizer sounds like
this: Gavin T., flight attendant: “I taught aerobics for ten years, and I made a point of asking people to focus on what they liked about themselves. We all have parts of our body that we would like to change or that we would like to see differently, but to focus on that can be so destructive. It becomes a vicious cycle. So I would say, ‘Look, you don’t need to be doing that. Instead, let’s focus on the attribute you like about yourself, and then we’ll all feel better about expending all of this energy.’” Amy T., magazine editor: “There is nothing I hate more than having to fix a poorly written piece. If I have given the writer a clear focus and she comes back with a piece that is completely off the mark, I almost can’t bring myself to write comments on it. I’m more inclined to just hand it back to her and say, ‘Just please start again.’ On the other hand, what I love to do is take a piece that is so close and then refine it to make it perfect. You know, just the right word here, a little cut there, and suddenly it’s a brilliant piece.” Marshall G., marketing executive: “I am really good at setting a focus for people and then building a sense of team spirit as we all march forward. But I am not so good at strategic thinking. Fortunately, I have a boss who understands that about me. We have been working together for quite a few years. He has found people who play the strategic role, and at the same time, stretches me to be even better at the focus and team-building role. I’m so lucky to have a boss who thinks this way. It’s made me more secure and made me charge ahead much faster, knowing that my boss knows what I am good at and what I’m not good at; he doesn’t bother me with the latter.” Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 17 08/05/2010
19.
Discipline sounds like
this: Les T., hospitality manager: “The turning point in my career was attending one of those time- management courses some years back. I was always disciplined, but the power grew when I learned how to use that discipline in an organized process every day. This little Palm Pilot means that I call my mom every Sunday rather than letting months go by without calling. It means I take my wife out for dinner every week without her asking. It means that my employees know that if I say I need to see something on Monday, I will be calling on Monday if I haven’t seen it. This Palm Pilot is so much a part of my life that I have lengthened all of my pants pockets so that it fits right there on my hip.” Troy T., sales executive: “My filing system may not look that pretty, but it is very efficient. I write everything by hand because I know that no customer is going to see these files, so why waste time making them look pretty? My whole life as a salesperson is based on deadlines and follow-up. In my system, I keep track of everything so that I take responsibility not only for my deadlines and follow-up but for all of my customers’ and colleagues’ as well. If they haven’t gotten back to me by the time they promised, they’re going to receive an e-mail from me. In fact, I heard from one the other day who said, ‘I may as well get back to you because I know you’re going to call me if you haven’t heard from me.’” Diedre S., office manager: “I hate wasting time, so I make lists — long lists that keep me on track. Today my list has ninety items on it, and I will get through ninety-five percent of them. And that’s discipline because I don’t let anybody waste my time. I am not rude, but I can let you know in a very tactful, humorous way that your time is up.” Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 18 08/05/2010
20.
Questions 1. Talk to
friends or coworkers to hear how they have used their talents to achieve. 2. How will you use your talents to achieve? Strengths Insight and Action-Planning Guide 150252337 (Bengt Kallenberg) © 2000, 2006-2008 Gallup, Inc. All rights reserved. 19 08/05/2010
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