SlideShare une entreprise Scribd logo

The Five Biggest Tech Trends Transforming Government In 2022

Bernard Marr
Bernard Marr
Bernard MarrBest-selling author, popular keynote speaker, futurist, and a strategic business & technology advisor to governments and companies. à Bernard Marr & Co

The digital transformation of governments and public authorities has been accelerated during the global pandemic. Here we look at the key technology trends, including digital identity management, automation of public services using artificial intelligence, the increasing importance of cyber security as well as the role of national cryptocurrencies.

The Five Biggest Tech Trends Transforming Government In 2022

1  sur  14
Télécharger pour lire hors ligne
THE FIVE BIGGEST TECH TRENDS
TRANSFORMING GOVERNMENTS IN
2022
© 2021 Bernard Marr, Bernard Marr & Co. All rights reserved
THE FIVE BIGGEST TECH TRENDS
TRANSFORMING GOVERNMENTS IN 2022
The digital transformation of governments and public authorities has been
accelerated during the global pandemic. Here we look at the key technology trends,
including digital identity management, automation of public services using artificial
intelligence, the increasing importance of cyber security as well as the role of
national cryptocurrencies.
© 2021 Bernard Marr, Bernard Marr & Co. All rights reserved
Governments and public authorities are no more immune to disruption from the advance of technology
than any other part of society. Many of the challenges facing public bodies today stem from the fight to
tackle the global Covid-19 pandemic. Often, government institutions found that by adopting similar
tactics and strategies to industry and the private sector, they too could learn to become more flexible
and agile in their response.
This has meant that they also have experienced an accelerated rate of digital transformation.
Technologies such as artificial intelligence (AI), the internet of things (IoT), and digital twins are now
firmly on the agenda of governments and public bodies, whereas previously, they might just have been
on the roadmap. Many governments, particularly in more developed nations, have discovered they
simply can’t afford to be complacent when there is the chance to drive so much positive change.
So with that in mind, here’s my rundown of some of the biggest and most important tech trends that
are affecting governments in 2022.
© 2021 Bernard Marr, Bernard Marr & Co. All rights reserved
DIGITAL IDENTITY
Proving who you are – or who someone else is – is an increasingly vital ability for
individuals and governments in the digital age. Many governments have developed
centralized systems for checking criminal records as well as verifying the rights of access
to state support such as healthcare and benefits. Other governments have taken it further
by implementing compulsory or voluntary national identity cards. Additionally, identity
schemes may or may not include biometric measures, like fingerprints, linking an
individual as a physical entity to their digital identity as conclusively as is currently possible.
© 2021 Bernard Marr, Bernard Marr & Co. All rights reserved
Privacy and the level of state control that the population is happy to accept over their lives
is, of course, an issue central to the concept of national digital identity. Some of the most
forward-looking initiatives today are focused on decentralized identity, which uses
blockchain and distributed ledger technology to create identity databases that are
controlled by algorithms rather than institutions. Pilot projects involving decentralized
identification built on Microsoft platforms are taking place in the UK, Tokyo, and Belgium.
Additionally, the EU has stated that blockchain technology should play a part in “enhancing”
the European digital identity framework.
© 2021 Bernard Marr, Bernard Marr & Co. All rights reserved
AI AND AUTOMATION OF PUBLIC SERVICES
Chatbots are one example of an AI-powered application that we will see more of in 2022 as governments
and authorities look for ways to automate public services. In the US, federal, state, and local authorities are
all stepping up experiments in the use of natural language processing (NLP) technologies to reduce
customer friction. In particular, they have been widely used with services that received large volumes of calls
during the pandemic. In the Republic of Ireland, the Office of the Revenue Commissioners created an AI-
powered virtual agent that offers 24/7 help for citizens struggling to complete their tax returns. AI-powered
“cobots” will also increasingly be used by human public service workers and civil servants, for example, by
augmenting their ability to find information, automating repetitive tasks such as form-filling, or maintaining
national records archives and public databases. Governments clearly have to give some different
considerations to the particular applications of AI compared to those by companies – given the compulsory
and sometimes essential nature of the services they provide. But once citizens become comfortable that AI-
powered assistants, chatbots and cobots are capable of saving them time, we will undoubtedly see them
rolled out in many other public service functions, just as we are increasingly seeing it in the private sector. In
fact, Gartner analysts have forecast that 75% of governments will have at least three enterprise-wide
automation initiatives underway by 2024.
Publicité

Recommandé

70+ Digital Transformation Statistics
70+ Digital Transformation Statistics 70+ Digital Transformation Statistics
70+ Digital Transformation Statistics SantokuPartners
 
The essential elements of a digital transformation strategy
The essential elements of a digital transformation strategyThe essential elements of a digital transformation strategy
The essential elements of a digital transformation strategyMarcel Santilli
 
Digital Transformation Strategy & Framework | By ex-McKinsey
Digital Transformation Strategy & Framework | By ex-McKinseyDigital Transformation Strategy & Framework | By ex-McKinsey
Digital Transformation Strategy & Framework | By ex-McKinseyAurelien Domont, MBA
 
The Top 10 Tech Trends In 2022 Everyone Must Be Ready For Now
The Top 10 Tech Trends In 2022 Everyone Must Be Ready For NowThe Top 10 Tech Trends In 2022 Everyone Must Be Ready For Now
The Top 10 Tech Trends In 2022 Everyone Must Be Ready For NowBernard Marr
 
What's Next: Digital Transformation
What's Next: Digital TransformationWhat's Next: Digital Transformation
What's Next: Digital TransformationOgilvy Consulting
 
Understanding Digital transformation
Understanding Digital transformation Understanding Digital transformation
Understanding Digital transformation Patrizia Bertini
 
FSI - Digital Transformation.pdf
FSI - Digital Transformation.pdfFSI - Digital Transformation.pdf
FSI - Digital Transformation.pdfYasmineBoudhina
 
Maximizing Enterprise AI Investments | Accenture
Maximizing Enterprise AI Investments | AccentureMaximizing Enterprise AI Investments | Accenture
Maximizing Enterprise AI Investments | Accentureaccenture
 

Contenu connexe

Tendances

Digital Transformation Templates.ppt
Digital Transformation Templates.pptDigital Transformation Templates.ppt
Digital Transformation Templates.pptOlusegun Mosugu
 
Digital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get thereDigital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get thereEconsultancy
 
Technology tech trends 2022 and beyond
Technology tech trends 2022 and beyond Technology tech trends 2022 and beyond
Technology tech trends 2022 and beyond Brian Pichman
 
A Framework for Digital Business Transformation
A Framework for Digital Business TransformationA Framework for Digital Business Transformation
A Framework for Digital Business TransformationCognizant
 
Change! Digital Transformation
Change! Digital Transformation Change! Digital Transformation
Change! Digital Transformation Vincent lee
 
Product Management for AI
Product Management for AIProduct Management for AI
Product Management for AIPeter Skomoroch
 
Connected Storytelling
Connected StorytellingConnected Storytelling
Connected StorytellingCapgemini
 
Digital Transformation - Why? How? What?
Digital Transformation - Why? How? What?Digital Transformation - Why? How? What?
Digital Transformation - Why? How? What?Orkhan Gasimov
 
Digital transformation
Digital transformationDigital transformation
Digital transformationAhmar Hasan
 
Digital Supply Chain Workforce Future | Accenture
Digital Supply Chain Workforce Future | AccentureDigital Supply Chain Workforce Future | Accenture
Digital Supply Chain Workforce Future | Accentureaccenture
 
Digital transformation sweet spot: Business operations
Digital transformation sweet spot: Business operationsDigital transformation sweet spot: Business operations
Digital transformation sweet spot: Business operationsMarcel Santilli
 
Digital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real TransformationDigital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real TransformationMatthew W. Bowers
 
How to optimize the supply chain with ai
How to optimize the supply chain with ai How to optimize the supply chain with ai
How to optimize the supply chain with ai GlobalTechCouncil
 
Technology Trends 2021 | Tech Vision | Accenture
Technology Trends 2021 | Tech Vision | AccentureTechnology Trends 2021 | Tech Vision | Accenture
Technology Trends 2021 | Tech Vision | Accentureaccenture
 
e-Conomy SEA 2021: Kỷ nguyên số của Đông Nam Á
e-Conomy SEA 2021: Kỷ nguyên số của Đông Nam Áe-Conomy SEA 2021: Kỷ nguyên số của Đông Nam Á
e-Conomy SEA 2021: Kỷ nguyên số của Đông Nam ÁMarketingTrips
 
Atkearney soe digital transformation report present
Atkearney   soe digital transformation report presentAtkearney   soe digital transformation report present
Atkearney soe digital transformation report presentarimayawulantara
 
China metaverse report by daxue consulting and ayo consulting
China metaverse report by daxue consulting and ayo consultingChina metaverse report by daxue consulting and ayo consulting
China metaverse report by daxue consulting and ayo consultingDaxue Consulting
 
Digital Business Transformation | Strategy + Execution
Digital Business Transformation | Strategy + ExecutionDigital Business Transformation | Strategy + Execution
Digital Business Transformation | Strategy + Executionfeature[23]
 
The future of digital identity 2019 future agenda
The future of digital identity 2019   future agendaThe future of digital identity 2019   future agenda
The future of digital identity 2019 future agendaFuture Agenda
 
The realist’s guide to quantum technology and national security
The realist’s guide to quantum technology and national securityThe realist’s guide to quantum technology and national security
The realist’s guide to quantum technology and national securityDeloitte United States
 

Tendances (20)

Digital Transformation Templates.ppt
Digital Transformation Templates.pptDigital Transformation Templates.ppt
Digital Transformation Templates.ppt
 
Digital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get thereDigital Transformation: What it is and how to get there
Digital Transformation: What it is and how to get there
 
Technology tech trends 2022 and beyond
Technology tech trends 2022 and beyond Technology tech trends 2022 and beyond
Technology tech trends 2022 and beyond
 
A Framework for Digital Business Transformation
A Framework for Digital Business TransformationA Framework for Digital Business Transformation
A Framework for Digital Business Transformation
 
Change! Digital Transformation
Change! Digital Transformation Change! Digital Transformation
Change! Digital Transformation
 
Product Management for AI
Product Management for AIProduct Management for AI
Product Management for AI
 
Connected Storytelling
Connected StorytellingConnected Storytelling
Connected Storytelling
 
Digital Transformation - Why? How? What?
Digital Transformation - Why? How? What?Digital Transformation - Why? How? What?
Digital Transformation - Why? How? What?
 
Digital transformation
Digital transformationDigital transformation
Digital transformation
 
Digital Supply Chain Workforce Future | Accenture
Digital Supply Chain Workforce Future | AccentureDigital Supply Chain Workforce Future | Accenture
Digital Supply Chain Workforce Future | Accenture
 
Digital transformation sweet spot: Business operations
Digital transformation sweet spot: Business operationsDigital transformation sweet spot: Business operations
Digital transformation sweet spot: Business operations
 
Digital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real TransformationDigital Transformation : Buzzword or Real Transformation
Digital Transformation : Buzzword or Real Transformation
 
How to optimize the supply chain with ai
How to optimize the supply chain with ai How to optimize the supply chain with ai
How to optimize the supply chain with ai
 
Technology Trends 2021 | Tech Vision | Accenture
Technology Trends 2021 | Tech Vision | AccentureTechnology Trends 2021 | Tech Vision | Accenture
Technology Trends 2021 | Tech Vision | Accenture
 
e-Conomy SEA 2021: Kỷ nguyên số của Đông Nam Á
e-Conomy SEA 2021: Kỷ nguyên số của Đông Nam Áe-Conomy SEA 2021: Kỷ nguyên số của Đông Nam Á
e-Conomy SEA 2021: Kỷ nguyên số của Đông Nam Á
 
Atkearney soe digital transformation report present
Atkearney   soe digital transformation report presentAtkearney   soe digital transformation report present
Atkearney soe digital transformation report present
 
China metaverse report by daxue consulting and ayo consulting
China metaverse report by daxue consulting and ayo consultingChina metaverse report by daxue consulting and ayo consulting
China metaverse report by daxue consulting and ayo consulting
 
Digital Business Transformation | Strategy + Execution
Digital Business Transformation | Strategy + ExecutionDigital Business Transformation | Strategy + Execution
Digital Business Transformation | Strategy + Execution
 
The future of digital identity 2019 future agenda
The future of digital identity 2019   future agendaThe future of digital identity 2019   future agenda
The future of digital identity 2019 future agenda
 
The realist’s guide to quantum technology and national security
The realist’s guide to quantum technology and national securityThe realist’s guide to quantum technology and national security
The realist’s guide to quantum technology and national security
 

Similaire à The Five Biggest Tech Trends Transforming Government In 2022

Project 2020 Scenarios for the Future of.docx
Project 2020 Scenarios for the Future of.docxProject 2020 Scenarios for the Future of.docx
Project 2020 Scenarios for the Future of.docxbriancrawford30935
 
The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...
The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...
The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...Bernard Marr
 
The Six Biggest Blockchain Trends Everyone Should Know About In 2021
The Six Biggest Blockchain Trends Everyone Should Know About In 2021The Six Biggest Blockchain Trends Everyone Should Know About In 2021
The Six Biggest Blockchain Trends Everyone Should Know About In 2021Bernard Marr
 
The FinTech 2.0 Paper: rebooting financial services
The FinTech 2.0 Paper: rebooting financial servicesThe FinTech 2.0 Paper: rebooting financial services
The FinTech 2.0 Paper: rebooting financial servicesEdwin Soares
 
Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing
Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing
Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing Ian Beckett
 
Gilbert + Tobin Innovation Insights
Gilbert + Tobin Innovation InsightsGilbert + Tobin Innovation Insights
Gilbert + Tobin Innovation InsightsSue-Ann Wilson
 
Presentation1.pptxffk dkfjdskajfewfsdjklJKFND
Presentation1.pptxffk dkfjdskajfewfsdjklJKFNDPresentation1.pptxffk dkfjdskajfewfsdjklJKFND
Presentation1.pptxffk dkfjdskajfewfsdjklJKFNDmohannidya625
 
The Present and Future of Blockchain and AI by Dinis Guarda
The Present and Future of Blockchain and AI by Dinis GuardaThe Present and Future of Blockchain and AI by Dinis Guarda
The Present and Future of Blockchain and AI by Dinis GuardaDinis Guarda
 
2018 TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...
2018  TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...2018  TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...
2018 TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...eraser Juan José Calderón
 
HeathWallace_Mobile_Whitepaper_2015
HeathWallace_Mobile_Whitepaper_2015HeathWallace_Mobile_Whitepaper_2015
HeathWallace_Mobile_Whitepaper_2015Rory Yates
 
World Economic Forum Tipping Point Blockchain
World Economic Forum Tipping Point BlockchainWorld Economic Forum Tipping Point Blockchain
World Economic Forum Tipping Point BlockchainSergey Nazarov
 
The 4 Top Artificial Intelligence Trends For 2021
The 4 Top Artificial Intelligence Trends For 2021The 4 Top Artificial Intelligence Trends For 2021
The 4 Top Artificial Intelligence Trends For 2021Bernard Marr
 
5 Blockchain Trends Everyone Should Know About
5 Blockchain Trends Everyone Should Know About5 Blockchain Trends Everyone Should Know About
5 Blockchain Trends Everyone Should Know AboutBernard Marr
 
Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...
Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...
Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...eraser Juan José Calderón
 
IoT Trends to Drive Innovation for Business 2019-2020
IoT Trends to Drive Innovation for Business 2019-2020IoT Trends to Drive Innovation for Business 2019-2020
IoT Trends to Drive Innovation for Business 2019-2020Takayuki Yamazaki
 
FIN TECH INDUSTRY.pptx
FIN TECH INDUSTRY.pptxFIN TECH INDUSTRY.pptx
FIN TECH INDUSTRY.pptxMuhammed785214
 
Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...
Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...
Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...Katy Slemon
 
The 5 Biggest Technology Trends In 2022
The 5 Biggest Technology Trends In 2022The 5 Biggest Technology Trends In 2022
The 5 Biggest Technology Trends In 2022Bernard Marr
 
2018 Washington State Government discussion: Blockchain - International compe...
2018 Washington State Government discussion: Blockchain - International compe...2018 Washington State Government discussion: Blockchain - International compe...
2018 Washington State Government discussion: Blockchain - International compe...Mark Mueller-Eberstein
 

Similaire à The Five Biggest Tech Trends Transforming Government In 2022 (20)

Project 2020 Scenarios for the Future of.docx
Project 2020 Scenarios for the Future of.docxProject 2020 Scenarios for the Future of.docx
Project 2020 Scenarios for the Future of.docx
 
The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...
The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...
The 5 Biggest Blockchain And Distributed Ledger Trends Everyone Should Be Wat...
 
The Six Biggest Blockchain Trends Everyone Should Know About In 2021
The Six Biggest Blockchain Trends Everyone Should Know About In 2021The Six Biggest Blockchain Trends Everyone Should Know About In 2021
The Six Biggest Blockchain Trends Everyone Should Know About In 2021
 
The FinTech 2.0 Paper: rebooting financial services
The FinTech 2.0 Paper: rebooting financial servicesThe FinTech 2.0 Paper: rebooting financial services
The FinTech 2.0 Paper: rebooting financial services
 
Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing
Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing
Fintech 2.0 - Rebooting Financial Services - Blockchain Clearing
 
Gilbert + Tobin Innovation Insights
Gilbert + Tobin Innovation InsightsGilbert + Tobin Innovation Insights
Gilbert + Tobin Innovation Insights
 
Presentation1.pptxffk dkfjdskajfewfsdjklJKFND
Presentation1.pptxffk dkfjdskajfewfsdjklJKFNDPresentation1.pptxffk dkfjdskajfewfsdjklJKFND
Presentation1.pptxffk dkfjdskajfewfsdjklJKFND
 
IoT and Covid 19
IoT and Covid 19IoT and Covid 19
IoT and Covid 19
 
The Present and Future of Blockchain and AI by Dinis Guarda
The Present and Future of Blockchain and AI by Dinis GuardaThe Present and Future of Blockchain and AI by Dinis Guarda
The Present and Future of Blockchain and AI by Dinis Guarda
 
2018 TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...
2018  TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...2018  TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...
2018 TECHNOLOGY PREDICTIONS. Trends & innovations shaping the global tech se...
 
HeathWallace_Mobile_Whitepaper_2015
HeathWallace_Mobile_Whitepaper_2015HeathWallace_Mobile_Whitepaper_2015
HeathWallace_Mobile_Whitepaper_2015
 
World Economic Forum Tipping Point Blockchain
World Economic Forum Tipping Point BlockchainWorld Economic Forum Tipping Point Blockchain
World Economic Forum Tipping Point Blockchain
 
The 4 Top Artificial Intelligence Trends For 2021
The 4 Top Artificial Intelligence Trends For 2021The 4 Top Artificial Intelligence Trends For 2021
The 4 Top Artificial Intelligence Trends For 2021
 
5 Blockchain Trends Everyone Should Know About
5 Blockchain Trends Everyone Should Know About5 Blockchain Trends Everyone Should Know About
5 Blockchain Trends Everyone Should Know About
 
Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...
Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...
Emerging Technologies: Changing how we live, work and play  EY-Mint Emerging ...
 
IoT Trends to Drive Innovation for Business 2019-2020
IoT Trends to Drive Innovation for Business 2019-2020IoT Trends to Drive Innovation for Business 2019-2020
IoT Trends to Drive Innovation for Business 2019-2020
 
FIN TECH INDUSTRY.pptx
FIN TECH INDUSTRY.pptxFIN TECH INDUSTRY.pptx
FIN TECH INDUSTRY.pptx
 
Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...
Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...
Top 08 IoT Trends to Watch Out in 2020 (Top IoT Trends + Digital Transformati...
 
The 5 Biggest Technology Trends In 2022
The 5 Biggest Technology Trends In 2022The 5 Biggest Technology Trends In 2022
The 5 Biggest Technology Trends In 2022
 
2018 Washington State Government discussion: Blockchain - International compe...
2018 Washington State Government discussion: Blockchain - International compe...2018 Washington State Government discussion: Blockchain - International compe...
2018 Washington State Government discussion: Blockchain - International compe...
 

Plus de Bernard Marr

Is This The Downfall Of Meta And Social Media As We Know It?
Is This The Downfall Of Meta And Social Media As We Know It?Is This The Downfall Of Meta And Social Media As We Know It?
Is This The Downfall Of Meta And Social Media As We Know It?Bernard Marr
 
12 Practical Steps To Handle Change At Work
12 Practical Steps To Handle Change At Work 12 Practical Steps To Handle Change At Work
12 Practical Steps To Handle Change At Work Bernard Marr
 
The Top 12 Virtual Networking Tips To Boost Your Career
The Top 12 Virtual Networking Tips To Boost Your CareerThe Top 12 Virtual Networking Tips To Boost Your Career
The Top 12 Virtual Networking Tips To Boost Your CareerBernard Marr
 
How AI And Machine Learning Will Impact The Future Of Healthcare
How AI And Machine Learning Will Impact The Future Of HealthcareHow AI And Machine Learning Will Impact The Future Of Healthcare
How AI And Machine Learning Will Impact The Future Of HealthcareBernard Marr
 
Is AI Really a Job Killer? These Experts Say No
Is AI Really a Job Killer? These Experts Say NoIs AI Really a Job Killer? These Experts Say No
Is AI Really a Job Killer? These Experts Say NoBernard Marr
 
Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...
Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...
Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...Bernard Marr
 
13 Easy Steps To Improve Your Critical Thinking Skills
13 Easy Steps To Improve Your Critical Thinking Skills13 Easy Steps To Improve Your Critical Thinking Skills
13 Easy Steps To Improve Your Critical Thinking SkillsBernard Marr
 
The 20 Most Important Skills Everyone Needs To Succeed In A Digital World
The 20 Most Important Skills Everyone Needs To Succeed In A Digital WorldThe 20 Most Important Skills Everyone Needs To Succeed In A Digital World
The 20 Most Important Skills Everyone Needs To Succeed In A Digital WorldBernard Marr
 
Why Every Business Needs To Prepare For The Shifting Talent Pool
Why Every Business Needs To Prepare For The Shifting Talent PoolWhy Every Business Needs To Prepare For The Shifting Talent Pool
Why Every Business Needs To Prepare For The Shifting Talent PoolBernard Marr
 
A Short History of the Metaverse
A Short History of the MetaverseA Short History of the Metaverse
A Short History of the MetaverseBernard Marr
 
The Five Biggest Education And Training Technology Trends In 2022
The Five Biggest Education And Training Technology Trends In 2022The Five Biggest Education And Training Technology Trends In 2022
The Five Biggest Education And Training Technology Trends In 2022Bernard Marr
 
The Five Biggest Retail Tech Trends In 2022
The Five Biggest Retail Tech Trends In 2022The Five Biggest Retail Tech Trends In 2022
The Five Biggest Retail Tech Trends In 2022Bernard Marr
 
The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022
The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022
The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022Bernard Marr
 
The 5 Biggest Global Trends Every Business Must Be Ready For
The 5 Biggest Global Trends Every Business Must Be Ready ForThe 5 Biggest Global Trends Every Business Must Be Ready For
The 5 Biggest Global Trends Every Business Must Be Ready ForBernard Marr
 
The Future Role Of AI And The UK National AI Strategy – Insights From Profess...
The Future Role Of AI And The UK National AI Strategy – Insights From Profess...The Future Role Of AI And The UK National AI Strategy – Insights From Profess...
The Future Role Of AI And The UK National AI Strategy – Insights From Profess...Bernard Marr
 
Industry Unbound: The Inside Story of Privacy, Data and Corporate Power
Industry Unbound: The Inside Story of Privacy, Data and Corporate PowerIndustry Unbound: The Inside Story of Privacy, Data and Corporate Power
Industry Unbound: The Inside Story of Privacy, Data and Corporate PowerBernard Marr
 
The 8 Biggest Consumer And Customer Experience Trends In 2022
The 8 Biggest Consumer And Customer Experience Trends In 2022The 8 Biggest Consumer And Customer Experience Trends In 2022
The 8 Biggest Consumer And Customer Experience Trends In 2022Bernard Marr
 
The Future Of Delivery Robots
The Future Of Delivery RobotsThe Future Of Delivery Robots
The Future Of Delivery RobotsBernard Marr
 
The Augmented Analytics Reset In Retail
The Augmented Analytics Reset In RetailThe Augmented Analytics Reset In Retail
The Augmented Analytics Reset In RetailBernard Marr
 
How AI Creates Synthetic Speech
How AI Creates Synthetic SpeechHow AI Creates Synthetic Speech
How AI Creates Synthetic SpeechBernard Marr
 

Plus de Bernard Marr (20)

Is This The Downfall Of Meta And Social Media As We Know It?
Is This The Downfall Of Meta And Social Media As We Know It?Is This The Downfall Of Meta And Social Media As We Know It?
Is This The Downfall Of Meta And Social Media As We Know It?
 
12 Practical Steps To Handle Change At Work
12 Practical Steps To Handle Change At Work 12 Practical Steps To Handle Change At Work
12 Practical Steps To Handle Change At Work
 
The Top 12 Virtual Networking Tips To Boost Your Career
The Top 12 Virtual Networking Tips To Boost Your CareerThe Top 12 Virtual Networking Tips To Boost Your Career
The Top 12 Virtual Networking Tips To Boost Your Career
 
How AI And Machine Learning Will Impact The Future Of Healthcare
How AI And Machine Learning Will Impact The Future Of HealthcareHow AI And Machine Learning Will Impact The Future Of Healthcare
How AI And Machine Learning Will Impact The Future Of Healthcare
 
Is AI Really a Job Killer? These Experts Say No
Is AI Really a Job Killer? These Experts Say NoIs AI Really a Job Killer? These Experts Say No
Is AI Really a Job Killer? These Experts Say No
 
Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...
Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...
Cultural Intelligence (CQ) Is An Important Predictor Of Success. Here’s How T...
 
13 Easy Steps To Improve Your Critical Thinking Skills
13 Easy Steps To Improve Your Critical Thinking Skills13 Easy Steps To Improve Your Critical Thinking Skills
13 Easy Steps To Improve Your Critical Thinking Skills
 
The 20 Most Important Skills Everyone Needs To Succeed In A Digital World
The 20 Most Important Skills Everyone Needs To Succeed In A Digital WorldThe 20 Most Important Skills Everyone Needs To Succeed In A Digital World
The 20 Most Important Skills Everyone Needs To Succeed In A Digital World
 
Why Every Business Needs To Prepare For The Shifting Talent Pool
Why Every Business Needs To Prepare For The Shifting Talent PoolWhy Every Business Needs To Prepare For The Shifting Talent Pool
Why Every Business Needs To Prepare For The Shifting Talent Pool
 
A Short History of the Metaverse
A Short History of the MetaverseA Short History of the Metaverse
A Short History of the Metaverse
 
The Five Biggest Education And Training Technology Trends In 2022
The Five Biggest Education And Training Technology Trends In 2022The Five Biggest Education And Training Technology Trends In 2022
The Five Biggest Education And Training Technology Trends In 2022
 
The Five Biggest Retail Tech Trends In 2022
The Five Biggest Retail Tech Trends In 2022The Five Biggest Retail Tech Trends In 2022
The Five Biggest Retail Tech Trends In 2022
 
The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022
The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022
The 5 Biggest Virtual, Augmented, And Mixed Reality Trends In 2022
 
The 5 Biggest Global Trends Every Business Must Be Ready For
The 5 Biggest Global Trends Every Business Must Be Ready ForThe 5 Biggest Global Trends Every Business Must Be Ready For
The 5 Biggest Global Trends Every Business Must Be Ready For
 
The Future Role Of AI And The UK National AI Strategy – Insights From Profess...
The Future Role Of AI And The UK National AI Strategy – Insights From Profess...The Future Role Of AI And The UK National AI Strategy – Insights From Profess...
The Future Role Of AI And The UK National AI Strategy – Insights From Profess...
 
Industry Unbound: The Inside Story of Privacy, Data and Corporate Power
Industry Unbound: The Inside Story of Privacy, Data and Corporate PowerIndustry Unbound: The Inside Story of Privacy, Data and Corporate Power
Industry Unbound: The Inside Story of Privacy, Data and Corporate Power
 
The 8 Biggest Consumer And Customer Experience Trends In 2022
The 8 Biggest Consumer And Customer Experience Trends In 2022The 8 Biggest Consumer And Customer Experience Trends In 2022
The 8 Biggest Consumer And Customer Experience Trends In 2022
 
The Future Of Delivery Robots
The Future Of Delivery RobotsThe Future Of Delivery Robots
The Future Of Delivery Robots
 
The Augmented Analytics Reset In Retail
The Augmented Analytics Reset In RetailThe Augmented Analytics Reset In Retail
The Augmented Analytics Reset In Retail
 
How AI Creates Synthetic Speech
How AI Creates Synthetic SpeechHow AI Creates Synthetic Speech
How AI Creates Synthetic Speech
 

Dernier

Trading standards: How exposure to global trade shapes our living standards
Trading standards: How exposure to global trade shapes our living standardsTrading standards: How exposure to global trade shapes our living standards
Trading standards: How exposure to global trade shapes our living standardsResolutionFoundation
 
""THE BARANGAY NUTRITION COMMITTEE.pptx"
""THE BARANGAY NUTRITION COMMITTEE.pptx"""THE BARANGAY NUTRITION COMMITTEE.pptx"
""THE BARANGAY NUTRITION COMMITTEE.pptx"rodilyAcua
 
MC_forecasts_finals series 17_feb2024.pdf
MC_forecasts_finals series 17_feb2024.pdfMC_forecasts_finals series 17_feb2024.pdf
MC_forecasts_finals series 17_feb2024.pdfARCResearch
 
PMAI PM24 International Conference Program Schedule
PMAI PM24 International Conference Program SchedulePMAI PM24 International Conference Program Schedule
PMAI PM24 International Conference Program Schedulenissamant
 
2024 IEA Ministerial Communique- Paris 14th February 2024
2024 IEA Ministerial Communique- Paris 14th February 20242024 IEA Ministerial Communique- Paris 14th February 2024
2024 IEA Ministerial Communique- Paris 14th February 2024Energy for One World
 
Observance of the International Mother Language Day (IMLD) 2024.pdf
Observance of the International Mother Language Day (IMLD) 2024.pdfObservance of the International Mother Language Day (IMLD) 2024.pdf
Observance of the International Mother Language Day (IMLD) 2024.pdfChristina Parmionova
 
2024: The FAR, Federal Acquisition Regulations - Part 6
2024: The FAR, Federal Acquisition Regulations - Part 62024: The FAR, Federal Acquisition Regulations - Part 6
2024: The FAR, Federal Acquisition Regulations - Part 6JSchaus & Associates
 
2024: The FAR, Federal Acquisition Regulations - Part 7
2024: The FAR, Federal Acquisition Regulations - Part 72024: The FAR, Federal Acquisition Regulations - Part 7
2024: The FAR, Federal Acquisition Regulations - Part 7JSchaus & Associates
 
Extract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdf
Extract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdfExtract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdf
Extract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdfEnergy for One World
 
Monroe Downtown Master Plan Public Meeting 2 Presentation
Monroe Downtown Master Plan Public Meeting 2 PresentationMonroe Downtown Master Plan Public Meeting 2 Presentation
Monroe Downtown Master Plan Public Meeting 2 Presentationabbystainfield
 
PM 24: TENTATIVE TECHNICAL PROGRAM STRUCTURE
PM 24: TENTATIVE TECHNICAL PROGRAM STRUCTUREPM 24: TENTATIVE TECHNICAL PROGRAM STRUCTURE
PM 24: TENTATIVE TECHNICAL PROGRAM STRUCTUREnissamant
 
501 c3 - Determination Letter - First Tee Puerto Rico
501 c3 - Determination Letter - First Tee Puerto Rico501 c3 - Determination Letter - First Tee Puerto Rico
501 c3 - Determination Letter - First Tee Puerto RicoFirst Tee Puerto Rico
 
Manuscript Template Name of the Author PM24
Manuscript Template Name of the Author PM24Manuscript Template Name of the Author PM24
Manuscript Template Name of the Author PM24nissamant
 
Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...
Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...
Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...ResolutionFoundation
 
PM International Conference 24 Poster Template
PM International Conference 24 Poster TemplatePM International Conference 24 Poster Template
PM International Conference 24 Poster Templatenissamant
 
DLL MATHEMATICS 6 DLL Quarter 3 Week4.docx
DLL MATHEMATICS 6 DLL Quarter 3 Week4.docxDLL MATHEMATICS 6 DLL Quarter 3 Week4.docx
DLL MATHEMATICS 6 DLL Quarter 3 Week4.docxSaRah862902
 

Dernier (20)

Trading standards: How exposure to global trade shapes our living standards
Trading standards: How exposure to global trade shapes our living standardsTrading standards: How exposure to global trade shapes our living standards
Trading standards: How exposure to global trade shapes our living standards
 
PPT LESSON G-9.pptx
PPT LESSON G-9.pptxPPT LESSON G-9.pptx
PPT LESSON G-9.pptx
 
""THE BARANGAY NUTRITION COMMITTEE.pptx"
""THE BARANGAY NUTRITION COMMITTEE.pptx"""THE BARANGAY NUTRITION COMMITTEE.pptx"
""THE BARANGAY NUTRITION COMMITTEE.pptx"
 
MC_forecasts_finals series 17_feb2024.pdf
MC_forecasts_finals series 17_feb2024.pdfMC_forecasts_finals series 17_feb2024.pdf
MC_forecasts_finals series 17_feb2024.pdf
 
World Radio Day 2024
World Radio Day 2024World Radio Day 2024
World Radio Day 2024
 
PMAI PM24 International Conference Program Schedule
PMAI PM24 International Conference Program SchedulePMAI PM24 International Conference Program Schedule
PMAI PM24 International Conference Program Schedule
 
2024 IEA Ministerial Communique- Paris 14th February 2024
2024 IEA Ministerial Communique- Paris 14th February 20242024 IEA Ministerial Communique- Paris 14th February 2024
2024 IEA Ministerial Communique- Paris 14th February 2024
 
Observance of the International Mother Language Day (IMLD) 2024.pdf
Observance of the International Mother Language Day (IMLD) 2024.pdfObservance of the International Mother Language Day (IMLD) 2024.pdf
Observance of the International Mother Language Day (IMLD) 2024.pdf
 
2024: The FAR, Federal Acquisition Regulations - Part 6
2024: The FAR, Federal Acquisition Regulations - Part 62024: The FAR, Federal Acquisition Regulations - Part 6
2024: The FAR, Federal Acquisition Regulations - Part 6
 
Rahil Foundation
Rahil Foundation Rahil Foundation
Rahil Foundation
 
2024: The FAR, Federal Acquisition Regulations - Part 7
2024: The FAR, Federal Acquisition Regulations - Part 72024: The FAR, Federal Acquisition Regulations - Part 7
2024: The FAR, Federal Acquisition Regulations - Part 7
 
Revised Investigative Report on City Officials
Revised Investigative Report on City OfficialsRevised Investigative Report on City Officials
Revised Investigative Report on City Officials
 
Extract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdf
Extract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdfExtract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdf
Extract Slides: Munich Security Conference 2024_ Lose- Lose_ (3).pdf
 
Monroe Downtown Master Plan Public Meeting 2 Presentation
Monroe Downtown Master Plan Public Meeting 2 PresentationMonroe Downtown Master Plan Public Meeting 2 Presentation
Monroe Downtown Master Plan Public Meeting 2 Presentation
 
PM 24: TENTATIVE TECHNICAL PROGRAM STRUCTURE
PM 24: TENTATIVE TECHNICAL PROGRAM STRUCTUREPM 24: TENTATIVE TECHNICAL PROGRAM STRUCTURE
PM 24: TENTATIVE TECHNICAL PROGRAM STRUCTURE
 
501 c3 - Determination Letter - First Tee Puerto Rico
501 c3 - Determination Letter - First Tee Puerto Rico501 c3 - Determination Letter - First Tee Puerto Rico
501 c3 - Determination Letter - First Tee Puerto Rico
 
Manuscript Template Name of the Author PM24
Manuscript Template Name of the Author PM24Manuscript Template Name of the Author PM24
Manuscript Template Name of the Author PM24
 
Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...
Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...
Tax cuts today, spending cuts tomorrow? How the Budget might shape the Genera...
 
PM International Conference 24 Poster Template
PM International Conference 24 Poster TemplatePM International Conference 24 Poster Template
PM International Conference 24 Poster Template
 
DLL MATHEMATICS 6 DLL Quarter 3 Week4.docx
DLL MATHEMATICS 6 DLL Quarter 3 Week4.docxDLL MATHEMATICS 6 DLL Quarter 3 Week4.docx
DLL MATHEMATICS 6 DLL Quarter 3 Week4.docx
 

The Five Biggest Tech Trends Transforming Government In 2022

  • 1. THE FIVE BIGGEST TECH TRENDS TRANSFORMING GOVERNMENTS IN 2022
  • 2. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved THE FIVE BIGGEST TECH TRENDS TRANSFORMING GOVERNMENTS IN 2022 The digital transformation of governments and public authorities has been accelerated during the global pandemic. Here we look at the key technology trends, including digital identity management, automation of public services using artificial intelligence, the increasing importance of cyber security as well as the role of national cryptocurrencies.
  • 3. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved Governments and public authorities are no more immune to disruption from the advance of technology than any other part of society. Many of the challenges facing public bodies today stem from the fight to tackle the global Covid-19 pandemic. Often, government institutions found that by adopting similar tactics and strategies to industry and the private sector, they too could learn to become more flexible and agile in their response. This has meant that they also have experienced an accelerated rate of digital transformation. Technologies such as artificial intelligence (AI), the internet of things (IoT), and digital twins are now firmly on the agenda of governments and public bodies, whereas previously, they might just have been on the roadmap. Many governments, particularly in more developed nations, have discovered they simply can’t afford to be complacent when there is the chance to drive so much positive change. So with that in mind, here’s my rundown of some of the biggest and most important tech trends that are affecting governments in 2022.
  • 4. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved DIGITAL IDENTITY Proving who you are – or who someone else is – is an increasingly vital ability for individuals and governments in the digital age. Many governments have developed centralized systems for checking criminal records as well as verifying the rights of access to state support such as healthcare and benefits. Other governments have taken it further by implementing compulsory or voluntary national identity cards. Additionally, identity schemes may or may not include biometric measures, like fingerprints, linking an individual as a physical entity to their digital identity as conclusively as is currently possible.
  • 5. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved Privacy and the level of state control that the population is happy to accept over their lives is, of course, an issue central to the concept of national digital identity. Some of the most forward-looking initiatives today are focused on decentralized identity, which uses blockchain and distributed ledger technology to create identity databases that are controlled by algorithms rather than institutions. Pilot projects involving decentralized identification built on Microsoft platforms are taking place in the UK, Tokyo, and Belgium. Additionally, the EU has stated that blockchain technology should play a part in “enhancing” the European digital identity framework.
  • 6. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved AI AND AUTOMATION OF PUBLIC SERVICES Chatbots are one example of an AI-powered application that we will see more of in 2022 as governments and authorities look for ways to automate public services. In the US, federal, state, and local authorities are all stepping up experiments in the use of natural language processing (NLP) technologies to reduce customer friction. In particular, they have been widely used with services that received large volumes of calls during the pandemic. In the Republic of Ireland, the Office of the Revenue Commissioners created an AI- powered virtual agent that offers 24/7 help for citizens struggling to complete their tax returns. AI-powered “cobots” will also increasingly be used by human public service workers and civil servants, for example, by augmenting their ability to find information, automating repetitive tasks such as form-filling, or maintaining national records archives and public databases. Governments clearly have to give some different considerations to the particular applications of AI compared to those by companies – given the compulsory and sometimes essential nature of the services they provide. But once citizens become comfortable that AI- powered assistants, chatbots and cobots are capable of saving them time, we will undoubtedly see them rolled out in many other public service functions, just as we are increasingly seeing it in the private sector. In fact, Gartner analysts have forecast that 75% of governments will have at least three enterprise-wide automation initiatives underway by 2024.
  • 7. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved CYBER SECURITY With state-on-state cyberattacks increasing in line with the growth in criminal cyber-attacks, security is high on the agenda when it comes to national technological priorities. The Solar Winds/ Nobelum attacks of late 2020 serve as a good example, where attacks widely believed to have been backed by Russian state agencies simultaneously hit around 18,000 targets, including US federal agencies. The highly sophisticated attack was aimed at exposing data by exploiting flaws in commonly-used software. When the attack was discovered, it was found that hackers may have had the ability to monitor the activity of government email accounts for months. Similarly, an attack by Chinese hacking group Hafnium that accessed 250,000 email accounts around the globe was also declared to have been state-sponsored.
  • 8. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved Even before this, cybersecurity was widely seen as a defense priority. In 2021, the US government announced that it would provide assistance to businesses with defending themselves from attack by nation-states. The visible element of this strategy can be seen in attempts to expose and publicize these attacks in order to educate the public on the threat and the methods of defense that are available. Other governments responded by enhancing their own cyber defense capabilities, such as the UK Government, which formed the UK Cyber Security Council. This trend will undoubtedly continue throughout 2022 as state-sponsored attacks intended to disrupt commercial activity, supply chains, and infrastructure continue to pose a threat.
  • 9. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved NATIONAL CRYPTOCURRENCIES Not every country is likely to follow in the footstep of El Salvador and adopt Bitcoin as legal tender in 2022. But we will certainly continue to see a growth in governments looking to integrate cryptocurrencies with their central banking systems. More countries are expected to go down the route of creating their own digital currencies. These have the benefits that they will still be under the control of the issuing governments while offering many of the infrastructural advantages of existing cryptocurrencies, such as not requiring bank accounts to store them or payment tools to spend them. The US, UK, China, Singapore, Japan, Russia, Sweden, Estonia, Tunisia, and Ecuador are all known to be at varying stages of investigating or implementing national digital currencies using blockchain technology.
  • 10. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved The obvious advantages that cryptocurrency as a monetary system offers are clearly enough to get governments and central banks interested, but there are questions that need to be answered – specifically around the environmental cost and energy use – that may have political consequences. This means state cryptocurrency is likely to become an increasingly hot topic as we move through 2022 and beyond.
  • 11. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved THE RISE OF GOVTECH STARTUPS Of course, government organizations themselves are not always renowned for their agility and innovation when it comes to developing new technology. This has left the field open for a new breed of startup referred to as “govtechs” to bring new thinking to the challenge of driving the digital revolution in public bodies. Accenture estimates that the market for providing these solutions is worth around $400 billion per year, so there’s ample incentive to get involved. Many take their cue from consumer technology innovators or disruptors in other verticals such as fintech by applying similar solutions – AI, IoT, cloud, edge computing, super-fast networks to government and public body challenges. Technology investor PUBLIC estimates that there are around 2,000 govtech startups in Europe alone, mainly focused in the UK, France, and Germany. With government adoption of technology clearly having the potential to affect many of our lives, it’s as exciting to see that innovation is as rife here as it is in more traditionally lucrative fields such as finance technology (fintech) and marketing technology (martech). Hopefully, this will lead to an end to situations such as the one identified by a UK government report in 2020 that found the country was likely to spend up to £22 billion maintaining support for obsolete systems.
  • 12. © 2021 Bernard Marr, Bernard Marr & Co. All rights reserved For more on future trends, sign up for my newsletter, and check out my books ‘Tech Trends in Practice’ and ‘Business Trends in Practice.'
  • 13. © 2021 Bernard Marr , Bernard Marr & Co. All rights reserved Bernard Marr is an internationally best-selling author, popular keynote speaker, futurist, and a strategic business & technology advisor to governments and companies. He helps organisations improve their business performance, use data more intelligently, and understand the implications of new technologies such as artificial intelligence, big data, blockchains, and the Internet of Things. LinkedIn has ranked Bernard as one of the world’s top 5 business influencers. He is a frequent contributor to the World Economic Forum and writes a regular column for Forbes. Every day Bernard actively engages his 1.5 million social media followers and shares content that reaches millions of readers.