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Introduction to web marketing
      Lecture for Ca' Foscari – April 23rd 2013

                Alberto M. Rossi
             SEO & Magento Specialist

                                    alberto.rossi@bizen.it

                                    http://facebook.com/albertomrossi
                                    http://it.linkedin.com/in/albertomrossi
                                    http://twitter.com/albertomrossi


                                           2013 © Bizen – web marketing philosophy
Summary
●   Definition of web marketing
●   SEM (“search engine marketing”)
     –    SERP Monitoring
     –    Link building & link baiting
●   SEO (“search engine optimization”)
     –    On page optimization & off page factors
●   PPC (“pay-per-click”)
     –    AdWords & AdSense
     –    Landing Pages
●   SMM (“social media marketing”)
●   WA (“web analytics”)
●   Bizen: who we are
●   Q&A

                                                    2013 © Bizen – web marketing philosophy
Definition of web marketing




                    2013 © Bizen – web marketing philosophy
Definition of web marketing


Web marketing (aka “internet marketing, online
marketing, online advertising”, etc...) is the marketing
and promotion of products and services over the
internet.
        [wikipedia]




  Web marketing consists of many different activities,
             here are some examples:



                                       2013 © Bizen – web marketing philosophy
Definition of web marketing

     Search engine optimization                           Direct e-mail marketing
                                  SEO              DEM




Search engine marketing     SEM         Web Mktg         PPC           Pay-per-click




                                  WA               SMM
                 Web analytics                            Social media marketing




                                                         2013 © Bizen – web marketing philosophy
Definition of web marketing
           Why is web marketing so important?

●   It will soon replace traditional media (TV, radio, newspapers)
●   People use internet everyday at an increasing rate
●   Customers are getting smarter: they want immediate access to informations
●   It's cost-effective especially compared to traditional marketing
●   Brands can engage customers: bi-directional channel
●   Real-time results
●   Customized offerings




                                                          2013 © Bizen – web marketing philosophy
Definition of web marketing




                                 CAGR: compound annual growth rate

                    2013 © Bizen – web marketing philosophy
Definition of web marketing
       Marketing over traditional media
                     vs.
         Marketing over the internet


Web marketing is always quantifiable through
KPIs, thus making possible a precise ROI
calculation.


                                2013 © Bizen – web marketing philosophy
Search engine marketing




                 2013 © Bizen – web marketing philosophy
SEM
       SEM = “search engine marketing”
Broad term, refers to the promotion of a website
on search engines.
                    Lin baitin




                                          Goo rds
                                   SEM



                                             ping
                                         Shop gle
                       &
                       kb




                                              o
                                          AdW
                         uild g




              SEO                                   PPC
                             ing




                                                      2013 © Bizen – web marketing philosophy
SEM
SEM can also be used to evaluate brand/product
awareness and reputation over the web.
Users express their opinions on the internet.


Tracking good and (more importantly) bad
reviews helps brands to always apply the best
strategies.



                                2013 © Bizen – web marketing philosophy
SEM
Monitoring SERPs also gives relevant indication
about SEO performance, competitors' activity
and overall sentiment from the users.




                                2013 © Bizen – web marketing philosophy
SEM
Why is a good ranking so important?
                     This graph estimates how much traffic
                     from Google a website gets, depending
                     on its ranking.


                        1st: 42.13% of total traffic is
                       generated from search results!




                              2013 © Bizen – web marketing philosophy
SEM
Inbound links can help increase a website's ranking
for a particular set of keywords, depending on:
●   number of links (aka “link popularity”)
●   anchor text
●   referring domain


    How do we get more links to our website?


                                       2013 © Bizen – web marketing philosophy
SEM


           Link building                Link baiting
●   “active task”            ●   “passive task”
●   directory submission     ●   interesting content
●   asking for links         ●   viral content
●   press releases           ●   infographics
●   guest blogging           ●   contests
●   etc.                     ●   etc.

                                         2013 © Bizen – web marketing philosophy
Search engine optimization




                   2013 © Bizen – web marketing philosophy
SEO

It includes all the activities that make a website rank better
in SERPs.


Two things to consider:
●   On-page optimization ( = modifications to the website
    itself)
●   Off-page factors ( = external elements)



                                          2013 © Bizen – web marketing philosophy
SEO
        ●   Page title                                                    ●   Fresh
        ●   Keywords                                                      ●   Original
        ●   Decriptions                                                   ●   Including keywords
        ●   Coherent                  Titles                              ●   Quality
                                        &                Content
                                      Meta

●   H1, H2, etc.
                                                                                   ●   XML
●   URI
                                                                                   ●   Page priorities
                               SEF                                                 ●   Defines structure
●   Metadata                                   On page             Sitemap
                              Pages                                                ●   Helps crawling
●   Fast loading                                                                   ●   Lang. informations


        ●   Robots txt                Robots             Images
                                                                         ●    Alt attribute
        ●   Follow/nofollow                                              ●    Light
        ●   Index/noindex                                                ●    Google Images



                                                                     2013 © Bizen – web marketing philosophy
SEO
        ●   Google Img results
        ●   Image name                                                 ●   # inbound links
        ●   Image alt                                                  ●   Anchor text
                                                                       ●   Link source
                                     Images              Links



●   YouTube results
                                                                                ●   Online presence
●   Video descriptions
                                                                                ●   Reputation
                            Videos            Off page           Social         ●   Likes/Rewteets/+1
●   Video titles                                                                ●   Engagement



        ●   Country                  Personal            Trust
                                                                      ●    Domain authority
        ●   Locality                                                  ●    History




                                                                  2013 © Bizen – web marketing philosophy
Pay-per-click




                2013 © Bizen – web marketing philosophy
PPC
             PPC = “pay-per-click”
PPC is an internet advertising model to direct
traffic to a website. Advertisers pay publishers
only if the ad gets clicked.
The CPC (“cost-per-click”) is determined by the
keyword for which the ad gets displayed.


CPC may vary from ~0.01 € to more than 3,00 €.

                                 2013 © Bizen – web marketing philosophy
PPC
Many different networks for PPC:
●   AdWords
●   AdSense
●   Google Shopping
●   Facebook Ads
●   YouTube Ads
●   etc...

                                   2013 © Bizen – web marketing philosophy
PPC
AdWords is a PPC network owned by Google
where ads get published among search results
or on their partners' websites.




                              2013 © Bizen – web marketing philosophy
PPC
AdSense is similar to AdWords but ads get
published on 3rd parties websites which embed
the relative widget. Owners get payed by Google
for every click their website generates.



   AdSense




                                2013 © Bizen – web marketing philosophy
PPC
Landing pages are specifically designed to
persuade users into buying a product/asking for
information/registering to a service.
●   Clear content
●   Easily readable
●   No outbound links
●   Explicit call-to-action


                                2013 © Bizen – web marketing philosophy
PPC

   Easy-to-fill form




 Easy-to-read text




Clear call-to-action




                             2013 © Bizen – web marketing philosophy
Social media marketing




                 2013 © Bizen – web marketing philosophy
SMM
            SMM = “social media marketing”
Brands can promote their product and engage
with customers over social networks using
dedicated profile pages.
●   Share/retweets/+1 on content
●   Customer care
●   Drive traffic to websites
●   Make users feel closer to brands



                                       2013 © Bizen – web marketing philosophy
SMM
Here are some examples:




                          2013 © Bizen – web marketing philosophy
SMM
Nike took full advantage from social media marketing with its Nike+
                        running campaing.




                                                2013 © Bizen – web marketing philosophy
Web analytics




            2013 © Bizen – web marketing philosophy
WA
              WA = “web analytics”
WA provides all the data about visits, visitors,
time on page, clicks, e-commerce transactions
and so on.
Not only it measures web traffic, it also provides
a tool for business and market research, as well
as a way to improve effectiveness of a website.
          Let's see some examples:


                                  2013 © Bizen – web marketing philosophy
WA
Visits


Average time on site

Conversion rate

Visits per traffic source

Visits per country

Coversions per source

Visits from mobile
devices



                                 2013 © Bizen – web marketing philosophy
WA
It's even possible to see how users move throughout your website. This helps discovering
usability issues.




                                                         2013 © Bizen – web marketing philosophy
Recap




        2013 © Bizen – web marketing philosophy
Bizen: who we are
●   Website: www.bizen.it
●   Core business: web marketing
●   Other facilities: web development, web design, training
●   Team members: 9
●   Location: Massanzago (PD)




                                                  2013 © Bizen – web marketing philosophy
Bizen: who we are
If you are interested in becoming a web marketing
specialist, we offer a course for students and newly
graduates.
●   Start/end dates: May 7th – June 11th
●   # of lessons: 6, once a week
●   Where: Sandono di Massanzago (PD)
●   Price: € 190,00 for the entire course
●   Possible internship at the end

                                      2013 © Bizen – web marketing philosophy
Thank you for your time!
   For further informations, please visit:
                     www.bizen.it


   Alberto M. Rossi             alberto.rossi@bizen.it
SEO & Magento Specialist
                                http://facebook.com/albertomrossi
                                http://it.linkedin.com/in/albertomrossi
                                http://twitter.com/albertomrossi


                                      2013 © Bizen – web marketing philosophy

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Introduzione al Web Marketing

  • 1. Introduction to web marketing Lecture for Ca' Foscari – April 23rd 2013 Alberto M. Rossi SEO & Magento Specialist alberto.rossi@bizen.it http://facebook.com/albertomrossi http://it.linkedin.com/in/albertomrossi http://twitter.com/albertomrossi 2013 © Bizen – web marketing philosophy
  • 2. Summary ● Definition of web marketing ● SEM (“search engine marketing”) – SERP Monitoring – Link building & link baiting ● SEO (“search engine optimization”) – On page optimization & off page factors ● PPC (“pay-per-click”) – AdWords & AdSense – Landing Pages ● SMM (“social media marketing”) ● WA (“web analytics”) ● Bizen: who we are ● Q&A 2013 © Bizen – web marketing philosophy
  • 3. Definition of web marketing 2013 © Bizen – web marketing philosophy
  • 4. Definition of web marketing Web marketing (aka “internet marketing, online marketing, online advertising”, etc...) is the marketing and promotion of products and services over the internet. [wikipedia] Web marketing consists of many different activities, here are some examples: 2013 © Bizen – web marketing philosophy
  • 5. Definition of web marketing Search engine optimization Direct e-mail marketing SEO DEM Search engine marketing SEM Web Mktg PPC Pay-per-click WA SMM Web analytics Social media marketing 2013 © Bizen – web marketing philosophy
  • 6. Definition of web marketing Why is web marketing so important? ● It will soon replace traditional media (TV, radio, newspapers) ● People use internet everyday at an increasing rate ● Customers are getting smarter: they want immediate access to informations ● It's cost-effective especially compared to traditional marketing ● Brands can engage customers: bi-directional channel ● Real-time results ● Customized offerings 2013 © Bizen – web marketing philosophy
  • 7. Definition of web marketing CAGR: compound annual growth rate 2013 © Bizen – web marketing philosophy
  • 8. Definition of web marketing Marketing over traditional media vs. Marketing over the internet Web marketing is always quantifiable through KPIs, thus making possible a precise ROI calculation. 2013 © Bizen – web marketing philosophy
  • 9. Search engine marketing 2013 © Bizen – web marketing philosophy
  • 10. SEM SEM = “search engine marketing” Broad term, refers to the promotion of a website on search engines. Lin baitin Goo rds SEM ping Shop gle & kb o AdW uild g SEO PPC ing 2013 © Bizen – web marketing philosophy
  • 11. SEM SEM can also be used to evaluate brand/product awareness and reputation over the web. Users express their opinions on the internet. Tracking good and (more importantly) bad reviews helps brands to always apply the best strategies. 2013 © Bizen – web marketing philosophy
  • 12. SEM Monitoring SERPs also gives relevant indication about SEO performance, competitors' activity and overall sentiment from the users. 2013 © Bizen – web marketing philosophy
  • 13. SEM Why is a good ranking so important? This graph estimates how much traffic from Google a website gets, depending on its ranking. 1st: 42.13% of total traffic is generated from search results! 2013 © Bizen – web marketing philosophy
  • 14. SEM Inbound links can help increase a website's ranking for a particular set of keywords, depending on: ● number of links (aka “link popularity”) ● anchor text ● referring domain How do we get more links to our website? 2013 © Bizen – web marketing philosophy
  • 15. SEM Link building Link baiting ● “active task” ● “passive task” ● directory submission ● interesting content ● asking for links ● viral content ● press releases ● infographics ● guest blogging ● contests ● etc. ● etc. 2013 © Bizen – web marketing philosophy
  • 16. Search engine optimization 2013 © Bizen – web marketing philosophy
  • 17. SEO It includes all the activities that make a website rank better in SERPs. Two things to consider: ● On-page optimization ( = modifications to the website itself) ● Off-page factors ( = external elements) 2013 © Bizen – web marketing philosophy
  • 18. SEO ● Page title ● Fresh ● Keywords ● Original ● Decriptions ● Including keywords ● Coherent Titles ● Quality & Content Meta ● H1, H2, etc. ● XML ● URI ● Page priorities SEF ● Defines structure ● Metadata On page Sitemap Pages ● Helps crawling ● Fast loading ● Lang. informations ● Robots txt Robots Images ● Alt attribute ● Follow/nofollow ● Light ● Index/noindex ● Google Images 2013 © Bizen – web marketing philosophy
  • 19. SEO ● Google Img results ● Image name ● # inbound links ● Image alt ● Anchor text ● Link source Images Links ● YouTube results ● Online presence ● Video descriptions ● Reputation Videos Off page Social ● Likes/Rewteets/+1 ● Video titles ● Engagement ● Country Personal Trust ● Domain authority ● Locality ● History 2013 © Bizen – web marketing philosophy
  • 20. Pay-per-click 2013 © Bizen – web marketing philosophy
  • 21. PPC PPC = “pay-per-click” PPC is an internet advertising model to direct traffic to a website. Advertisers pay publishers only if the ad gets clicked. The CPC (“cost-per-click”) is determined by the keyword for which the ad gets displayed. CPC may vary from ~0.01 € to more than 3,00 €. 2013 © Bizen – web marketing philosophy
  • 22. PPC Many different networks for PPC: ● AdWords ● AdSense ● Google Shopping ● Facebook Ads ● YouTube Ads ● etc... 2013 © Bizen – web marketing philosophy
  • 23. PPC AdWords is a PPC network owned by Google where ads get published among search results or on their partners' websites. 2013 © Bizen – web marketing philosophy
  • 24. PPC AdSense is similar to AdWords but ads get published on 3rd parties websites which embed the relative widget. Owners get payed by Google for every click their website generates. AdSense 2013 © Bizen – web marketing philosophy
  • 25. PPC Landing pages are specifically designed to persuade users into buying a product/asking for information/registering to a service. ● Clear content ● Easily readable ● No outbound links ● Explicit call-to-action 2013 © Bizen – web marketing philosophy
  • 26. PPC Easy-to-fill form Easy-to-read text Clear call-to-action 2013 © Bizen – web marketing philosophy
  • 27. Social media marketing 2013 © Bizen – web marketing philosophy
  • 28. SMM SMM = “social media marketing” Brands can promote their product and engage with customers over social networks using dedicated profile pages. ● Share/retweets/+1 on content ● Customer care ● Drive traffic to websites ● Make users feel closer to brands 2013 © Bizen – web marketing philosophy
  • 29. SMM Here are some examples: 2013 © Bizen – web marketing philosophy
  • 30. SMM Nike took full advantage from social media marketing with its Nike+ running campaing. 2013 © Bizen – web marketing philosophy
  • 31. Web analytics 2013 © Bizen – web marketing philosophy
  • 32. WA WA = “web analytics” WA provides all the data about visits, visitors, time on page, clicks, e-commerce transactions and so on. Not only it measures web traffic, it also provides a tool for business and market research, as well as a way to improve effectiveness of a website. Let's see some examples: 2013 © Bizen – web marketing philosophy
  • 33. WA Visits Average time on site Conversion rate Visits per traffic source Visits per country Coversions per source Visits from mobile devices 2013 © Bizen – web marketing philosophy
  • 34. WA It's even possible to see how users move throughout your website. This helps discovering usability issues. 2013 © Bizen – web marketing philosophy
  • 35. Recap 2013 © Bizen – web marketing philosophy
  • 36. Bizen: who we are ● Website: www.bizen.it ● Core business: web marketing ● Other facilities: web development, web design, training ● Team members: 9 ● Location: Massanzago (PD) 2013 © Bizen – web marketing philosophy
  • 37. Bizen: who we are If you are interested in becoming a web marketing specialist, we offer a course for students and newly graduates. ● Start/end dates: May 7th – June 11th ● # of lessons: 6, once a week ● Where: Sandono di Massanzago (PD) ● Price: € 190,00 for the entire course ● Possible internship at the end 2013 © Bizen – web marketing philosophy
  • 38. Thank you for your time! For further informations, please visit: www.bizen.it Alberto M. Rossi alberto.rossi@bizen.it SEO & Magento Specialist http://facebook.com/albertomrossi http://it.linkedin.com/in/albertomrossi http://twitter.com/albertomrossi 2013 © Bizen – web marketing philosophy