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Designing AI Driven Employee Experiences Workshop: Sept. 18, 2019

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Designing AI Driven Employee Experiences Workshop: Sept. 18, 2019

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In early 2019, Workology distributed an “HR Artificial Intelligence (AI) Readiness” survey to its global subscriber list of over 100,000 HR practitioners (with various job titles and industries). This survey was designed to capture feedback to determine the level of understanding of what AI is, how it can be leveraged in the employee experience (EX), its implications, and whether or not HR, L&D, and other EX support professionals have a strategy to implementing AI tools within their teams.

In early 2019, Workology distributed an “HR Artificial Intelligence (AI) Readiness” survey to its global subscriber list of over 100,000 HR practitioners (with various job titles and industries). This survey was designed to capture feedback to determine the level of understanding of what AI is, how it can be leveraged in the employee experience (EX), its implications, and whether or not HR, L&D, and other EX support professionals have a strategy to implementing AI tools within their teams.

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Designing AI Driven Employee Experiences Workshop: Sept. 18, 2019

  1. 1. DESIGNING AI DRIVEN EMPLOYEE EXPERIENCE WORKSHOP September 18, 2019
  2. 2. Beth White Founder & CEO MeBeBot Dorothy Mankey Employee Experience & Leadership Coreisma Consulting
  3. 3. Top Priorities for Creating the “Future Workplace” Environment? Communication & Collaboration Career paths & “up-skilling” training current workforce Recruit New Talent
  4. 4. AI VS Human Brain
  5. 5. How will AI help your Candidates & Employees?
  6. 6. Design Thinking Framework + “Inspired By” Activity
  7. 7. Learning in the Flow of Work How might we leverage AI technology to allow our employees to learn “in the flow of work?” ? ? ?
  8. 8. Artifact From the Future ? ? ?
  9. 9. Artifact From the Future ? ? ? RUMBLE ROOM!
  10. 10. Artifact From the Future ? ? ? Dot! I know you want to stay up to date onadvances in ML - specifically relatedto Employee Experience. - Read this new article - Watch this YouTube Video - I set you up with a month of Coursera - take this class. Youhave time in your schedule tomorrow.
  11. 11. IDEATE! ● Stay Open ● Get Curious ● No Judgement or Censorship ● Elicit Emotion ● Look For The OUTLIER! ● Build On Ideas - YES, AND (Your Brain On Positive) ● Connect The Dots (Back to the Design Challenge)
  12. 12. Learning in the Flow of Work How might we leverage AI technology to allow our employees to learn “in the flow of work?” ? ? ?
  13. 13. Ten Rules for HR Transformation
  14. 14. Question
  15. 15. L& D is Adapting, but not fast enough *Leapgen interviewed 19 large and mid sized HR Leaders to obtain this data
  16. 16. Digital Learning Architecture
  17. 17. “AI is definitely not eliminating jobs, it is eliminating tasks of jobs, and creating new jobs.” ~ Josh Bersin, Bersin Consulting
  18. 18. Where Will the Budget for AI Solutions Live?
  19. 19. •The role of HR will change in the future. Start preparing now by participating in software demos and technology trainings •Demographic changes and our global economy will force this change •Using technology to facilitate this flow is critical in expanding the use of communication and collaboration channels •Automation through using AI will free up HR and employees •Use of digestible data to drive action is essential
  20. 20. ?
  21. 21. Presentation Slides AIHR Survey Link AI for HR Basics Podcast workolo.gy/DesigningAI workolo.gy/aihrsurvey workolo.gy/aipodcast workolo.gy/AIresources AIHR Recommended Resources workolo.gy/bethwhite Beth White Founder & CEO MeBeBot Dorothy Mankey Employee Experience & Leadership Coreisma Consulting workolo.gy/dorothymankey

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