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COMPANY OVERVIEW & CAPABILITIES Posted to LinkedIn by: UNI-DATA & COMMUNICATIONS, INC. Bob Babcock 718.312.3180  [email_ad...
<ul><li>Uni-Data is a full-service IT support company with a diverse client base, operating on a nationwide basis.  </li><...
Parent, Clients & Partners <ul><ul><li>Subsidiary of Unity International  Group ,  a $250M+ privately-held electrical cont...
UIG provides integrated, comprehensive services to a worldwide clientele Parent Company: Unity International Group (UIG)  ...
Capabilities & Services
Network Operations Center Highlights <ul><li>Strategically located at Unity corporate HQ </li></ul><ul><li>High availabili...
Uni-Data’s engineers & technicians are some of the best in New York City, with experience in demanding Service Level Agree...
IT Managed Services <ul><li>Remote Network & Desktop Monitoring/ Remediation </li></ul><ul><li>ITIL Certified </li></ul><u...
Uni-Data Application Management Services can significantly reduce Network Total Cost of Ownership Source: Dell Power Solut...
Uni-Data Hosted Solutions and SaaS provides full business productivity,  data protection and backup at low  monthly per-se...
Testimonials & Case Studies eMediaRep Liberty Science Center Koplovitz & Co. Cerebral Palsy of New Jersey The Dwyer Group ...
Managed Services Testimonial eMediaRep <ul><li>Internet Media Ad Sales Company </li></ul><ul><li>Small Staff (< 10 members...
Managed Services Testimonial <ul><li>Museum/Exhibition (Non-Profit) </li></ul><ul><li>Medium Localized Staff (>100) </li><...
Managed Services Testimonial <ul><li>Media Investment & Advisory Company </li></ul><ul><li>Small, Highly Mobile Staff </li...
Managed Services Testimonial <ul><li>Non-Profit Foundation </li></ul><ul><li>Medium Staff (>100) </li></ul><ul><li>Remote ...
The Dwyer Group The Dwyer Group, a recognized and award-winning example of excellence in franchise management,  supporting...
Solution Uni-Data  recognized operating across a wide array of computer models of varying ages and processing power was on...
Endorsement QUICKBOOKS FRANCHISE MANAGEMENT VPN/RDP Session Uni-Data &  Communications  Data Center 1200 Franchises “ When...
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Introduction To Uni Data 3 13 09

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Introduction To Uni Data 3 13 09

  1. 1. COMPANY OVERVIEW & CAPABILITIES Posted to LinkedIn by: UNI-DATA & COMMUNICATIONS, INC. Bob Babcock 718.312.3180 [email_address]
  2. 2. <ul><li>Uni-Data is a full-service IT support company with a diverse client base, operating on a nationwide basis. </li></ul><ul><ul><li>Over 600,000 desktops and trading desks relocations </li></ul></ul><ul><ul><li>Over 40,000 desktops and 7,000 servers under support 24x7x365 </li></ul></ul><ul><ul><li>Multi-region and national support- over 300 employees with hub locations in NYC, Newark, NJ, Fort Washington, PA, Jacksonville, FL, Minneapolis, MN and Phoenix, AZ </li></ul></ul><ul><ul><li>several vertical markets including financial services, insurance, retail, non-profits, and franchise/service industries </li></ul></ul><ul><ul><li>Enterprise-grade remote network management, monitoring and remediation capabilities (IT Managed Services) targeted to SMB market: 50 – 5000 desktops </li></ul></ul><ul><ul><li>Resilient Network Operations Center and high-availability data center </li></ul></ul>Introduction
  3. 3. Parent, Clients & Partners <ul><ul><li>Subsidiary of Unity International Group , a $250M+ privately-held electrical contractor—16th largest in U.S. </li></ul></ul><ul><ul><li>Serving Fortune 100 enterprises and hundreds of small businesses since 1989. </li></ul></ul><ul><ul><ul><li>Financial Services JP Morgan Chase, Citicorp, Prudential, AllianceBernstein, HSBC, Morgan Stanley, BNP Paribas </li></ul></ul></ul><ul><ul><ul><li>Non-Profits : Liberty Science Center, Cerebral Palsy of NJ, Spectrum for Living, NJ Symphony Orchestra </li></ul></ul></ul><ul><ul><ul><li>Managed Hosting – Dwyer Group, HP/Avaya, Intuit Quickbooks </li></ul></ul></ul><ul><ul><li>IBM, HP, Dell, LANDesk, Remedy certified service technicians </li></ul></ul><ul><ul><li>VMWare, Juniper, CISCO, Microsoft, Novell Certified engineers </li></ul></ul>Scalable computing environment where franchise accounting data can be accessed securely round-the-clock, with regular back-up and integration with Point of Sale and Franchise Management systems. Intuit’s Payroll and Merchant Services also available. QuickBooks® Hosting Program Member
  4. 4. UIG provides integrated, comprehensive services to a worldwide clientele Parent Company: Unity International Group (UIG) <ul><li>Electrical Structured Cabling Critical Systems Maintenance Information Technology Staffing IT Managed Services Facilities Managed Services </li></ul>Services Clients California Florida Iowa London Massachusetts Michigan Minneapolis Missouri New York Ohio Pennsylvania Phoenix Washington DC Locations Partners Structure Tone Turner Construction Tishman IBM CISCO Microsoft HP Dell <ul><li>ABN Amro Barclay’s </li></ul><ul><li>Bear Stearns BNP Paribas CSFB </li></ul><ul><li>CIBC </li></ul><ul><li>Citibank </li></ul><ul><li>Con Ed </li></ul><ul><li>EDS </li></ul><ul><li>Global Crossing </li></ul><ul><li>Goldman Sachs IBM </li></ul><ul><li>Integro Insurance </li></ul><ul><li>Jet Blue JPMorgan Chase </li></ul><ul><li>Level 3 Communications </li></ul><ul><li>Merrill Lynch </li></ul><ul><li>Morgan Stanley </li></ul><ul><li>New York Times </li></ul><ul><li>Pearson Publishing </li></ul><ul><li>Sherman Sterling </li></ul><ul><li>Sony </li></ul><ul><li>Prudential Financial </li></ul><ul><li>Tiffany & Co. </li></ul><ul><li>UPS </li></ul>
  5. 5. Capabilities & Services
  6. 6. Network Operations Center Highlights <ul><li>Strategically located at Unity corporate HQ </li></ul><ul><li>High availability systems </li></ul><ul><ul><ul><li>Redundant Power – UPS (stage 1) and generator (stage 2) </li></ul></ul></ul><ul><ul><ul><li>HVAC – dual air conditioning units </li></ul></ul></ul><ul><ul><ul><li>ISP’s – redundant circuits from Verizon (45 Mbps) and Time Warner (10-100 Mbps) </li></ul></ul></ul><ul><ul><ul><li>Network – dual routers, firewalls, power supplies and routing paths </li></ul></ul></ul><ul><ul><ul><li>Computer Systems – alternate workstations prepped and ready for use in case of hardware or software problems </li></ul></ul></ul><ul><li>Nortel phone system capable of monitoring, logging, recording and reporting on all calls </li></ul>
  7. 7. Uni-Data’s engineers & technicians are some of the best in New York City, with experience in demanding Service Level Agreement driven environments Staffing & Outsourcing
  8. 8. IT Managed Services <ul><li>Remote Network & Desktop Monitoring/ Remediation </li></ul><ul><li>ITIL Certified </li></ul><ul><li>Compliance/ Regulatory readiness </li></ul><ul><li>Proven & Repeatable Methodologies </li></ul><ul><li>SLA Commitments </li></ul><ul><li>Scalable Solutions </li></ul>Uni-Data’s Managed Services suite provides scalable infrastructure solutions for clients ranging from Enterprise to SMB Uni-Data Managed Services can save small and medium businesses 30%- 40% over traditional service models Service/Solution Staffing Services Managed Services Service model Call center supported, tiered technical support Proactive & pre-emptive, fast, end-to-end, flexible, all-inclusive Budget/TCO Variable, (no cost containment) Firm fixed (costs contained) Coverage Client determined 5x10, 6x12, or 7x24 (help portal coverage only – all managed services 7x24x365 Fee basis Hourly, per incident, T&M, project, etc All-inclusive service packages (billed quarterly) Location On-site Managed and on-site
  9. 9. Uni-Data Application Management Services can significantly reduce Network Total Cost of Ownership Source: Dell Power Solutions, November 2005 Application Management Services Deployment Costs Utilizing an Application Packaging Strategy Pre-deployment costs are high because resources are invested in the program integration and preparation process. Costs begin to drop near deployment time because the installation process is well known and portions of it are automated. Post-rollout costs are low. Because the program was successfully integrated before deployment, support issues tend to be few and problems easy to fix. Deployment PRE-DEPLOYMENT POST-DEPLOYMENT (support) COST 1 st Deployment 2 nd Deployment 3 rd Deployment
  10. 10. Uni-Data Hosted Solutions and SaaS provides full business productivity, data protection and backup at low monthly per-seat subscription rates. Source: Dell Power Solutions, November 2005 Hosted Services and Software as a Service Solutions QUICKBOOKS SOFTWARE VPN/RDP Session Uni-Data & Communications Data Center SOFTWARE QuickBooks® Hosting Program Member <ul><li>Open Office, MS Office Microsoft Exchange </li></ul><ul><li>QuickBooks </li></ul><ul><li>Accounting </li></ul>
  11. 11. Testimonials & Case Studies eMediaRep Liberty Science Center Koplovitz & Co. Cerebral Palsy of New Jersey The Dwyer Group Click on a company name to jump to their story
  12. 12. Managed Services Testimonial eMediaRep <ul><li>Internet Media Ad Sales Company </li></ul><ul><li>Small Staff (< 10 members) </li></ul><ul><li>Remote Offices (3 cities) </li></ul><ul><li>Uni-Data Products: </li></ul><ul><li>Hosted Windows Server </li></ul><ul><li>Hosted Microsoft Exchange </li></ul><ul><li>Hosted Blackberry </li></ul><ul><li>Managed Desktop </li></ul>eMediaRep was founded in July 2007 to provide web site advertising representation for web publishers who care about the content and tone of the ad messaging displayed on their site. Robert and Linda Williams, the company’s founders, have a long and successful track record in media start ups, including the founding off National Cable Communications, now a billion dollar national cable television representative, and National Public Broadcasting , which was acquired by National Public Radio in October of 2007.
  13. 13. Managed Services Testimonial <ul><li>Museum/Exhibition (Non-Profit) </li></ul><ul><li>Medium Localized Staff (>100) </li></ul><ul><li>Diverse Facilities (Classroom, Ticket Office, Exhibitions) </li></ul><ul><li>Uni-Data Products: </li></ul><ul><li>Remote Server Management </li></ul><ul><li>Remote Desktop Management </li></ul><ul><li>Integrated Service Desk </li></ul><ul><li>Network Monitoring </li></ul>Liberty Science Center Liberty Science Center is a New Jersey nonprofit corporation dedicated to offering exceptional science learning experiences onsite, offsite and online. Located in Liberty State Park, Jersey City, NJ, we engage learners of all ages in science excitement, provide professional development for teachers, and actively connect people of all backgrounds to pivotal science and society issues.
  14. 14. Managed Services Testimonial <ul><li>Media Investment & Advisory Company </li></ul><ul><li>Small, Highly Mobile Staff </li></ul><ul><li>Uni-Data Products: </li></ul><ul><li>Hosted Server </li></ul><ul><li>Virtual Private Network Mgmt </li></ul><ul><li>Integrated Service Desk </li></ul><ul><li>Network Monitoring </li></ul>Koplovitz & Co. Vision In 1998, President Clinton appointed Kay Koplovitz to chair the bipartisan National Women’s Business Council. She used this platform to launch Springboard Enterprises, in a move to get women to “think big” about their growth companies and to raise venture capital to fund them. Springboard, her shared vision, has screenedover 4000 companies and presented 360 of them since its first forum in 2000. These companies have raised over $4 billion in capital and are returning positive results to investors at record rates. Significantly, Springboard is creating a national human capital network among entrepreneurs, investors and service providers that improve prospects for success. In 2001, Ms. Koplovitz co-founded Boldcap Ventures, a venture fund backed exclusively by high net worth women seeking to grow their portfolios with venture investments. Boldcap invests principally in the media, technology, and healthcare sectors. Versatility Kay Koplovitz is the author of ‘Bold Women, Big Ideas’ (2002), which she wrote to inform and inspire women entrepreneurs to create wealth through equity. She is a sought after motivational speaker on subjects ranging from leadership and management to entrepreneurship, capital formation and emerging media. An experienced public board member, Ms. Koplovitz is currently the Chairman of the Board of Liz Claiborne and a board member of CA. She has served on the boards of Instinet, Oracle, Nabisco, and General Re. Kay Koplovitz was the first woman to head a television network when she founded USANetworks under the banner of Madison Square Garden Sports in 1977. As a visionary of what sports television would become, Ms. Koplovitz launched major professional and collegiate sports on cable television by negotiating the first contracts and creating first cable coverage for Major League Baseball, the National Basketball Association, the National Hockey League, the Masters from Augusta Georgia, the US Tennis Open and a collection of NCAA confererence sporting events. She led USANetworks to first place in cable primetime ratings and it remained there for 14 years. In 1992, she launched the Sci-Fi Channel which has become a top ten rated cable network known for innovative drama and mini-series. In 1994, she launched USANetworks International into 60 countries worldwide. An experienced public board member, Ms.Koplovitz is currently the Chairman of the Board of Liz Claiborne and a board member of CA. She has served on the boards of Instinet, Oracle, Nabisco, and General Re.
  15. 15. Managed Services Testimonial <ul><li>Non-Profit Foundation </li></ul><ul><li>Medium Staff (>100) </li></ul><ul><li>Remote Locations (Group Homes, Care Facilities) </li></ul><ul><li>Uni-Data Products: </li></ul><ul><li>Remote Server Management </li></ul><ul><li>Remote Desktop Management </li></ul><ul><li>Integrated Service Desk </li></ul><ul><li>Network Monitoring </li></ul>Cerebral Palsy of NJ Cerebral Palsy of New Jersey is a non-profit agency that provides a wide variety of services to children and adults with all types of disabilities. We believe people with disabilities have the right to participate fully in society. For nearly 60 years, we have provided services, support, education and advocacy to individuals with disabilities and their families to help them lead fuller lives at home, at school, at work and at play.
  16. 16. The Dwyer Group The Dwyer Group, a recognized and award-winning example of excellence in franchise management, supporting hundreds of small business owners nationwide—provides the hundreds of units with business tools and processes, marketing support and branding across a diverse set of service industries. Good communication of brand message and methodologies have been a cornerstone of their success. The Dwyer Group provided proprietary software for franchise management; it utilizes the QuickBooks SDK and a local copy of QuickBooks for accounting functionality. The software is used by multiple users at each franchise, writing to common files; QuickBooks SDK interfaces with these files providing Accounting with the data to perform reporting and billing functions. Despite this, The Dwyer Group was awash in software compatibility issues largely a result of versioning. Thus, their goal of a robust, common technology platform capable of delivering continued improvements to franchisees had remained beyond their grasp, for lack of the right business partner. QUICKBOOKS FRANCHISE MANAGEMENT
  17. 17. Solution Uni-Data recognized operating across a wide array of computer models of varying ages and processing power was one the hampering factor, so removing the data and it’s manipulation to a robust platform was key to success. Uni-Data designed a solution that allowed each franchisee discreet, private and secure access to their franchise data via a Remote Desktop account located in our SAS70 data centers. QUICKBOOKS FRANCHISE MANAGEMENT VPN/RDP Session Uni-Data & Communications Data Center 1200 Franchises
  18. 18. Endorsement QUICKBOOKS FRANCHISE MANAGEMENT VPN/RDP Session Uni-Data & Communications Data Center 1200 Franchises “ When I was looking for a technology solutions provider to assist us in the standardization of our Franchise Management systems across The Dwyer Group brands, I turned to Uni-Data. They worked with us to develop a Hosted Virtualized Desktop model that allows us to deliver a secure, high-availability, and robust version of Z-Ware, the Dwyer Group’s proprietary Franchise management application software and accounting package. “ The platform Uni-Data developed for us allows continual software updates across all of our brands and franchise units, without requiring much more than a good internet connection at the franchise location. “ Uni-Data’s depth of experience providing enterprise-level Information Technology nationwide meant that they were able to help us manage third party vendors, while providing remote monitoring and remediation of connection and hardware problems at the franchise level. We’re very pleased with having selected Uni-Data as our Technology Partner— the response from the franchisees has been excellent.” Dean Riviera Chief Information Officer - The Dwyer Group, Inc

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