1. ROBERT S. SOLORIO
541 E. 231st
Street Steger, Illinois 60475 708-287-9833 bobsolorio.rs@gmail.com
MANAGER/DIRECTOR – OPERATIONS/TRAINING/CREATIVE SERVICES
Employee Development / Troubleshooting / Training / Mentoring / Budgeting / Cost Control / Project Management
Presentations / Course Development / Corporate Communications / e-Learning / Marketing Communications
Publishing / Graphic Design – Desktop Publishing / Printing / Photography / Writing / Video Production
Drive operational improvements through innovative approaches to production and staffing. Extensive experience
managing people and projects. Results oriented, able to transform corporate cultures to meet changing customer demands.
Superior leader of people with unique ability to inspire team performance and transform negative situations into positive.
Notable Strengths: Direct, action oriented approach to problem solving. Builds effective and cohesive teams. Quick to
act, creates sense of urgency in others. Adapts quickly to new ideas and changes. Drives innovative approaches to
improving operations. Learn quickly, able to teach others. Translates corporate vision into concrete operational processes.
Leader, excellent motivator and coach. Creates unique approaches for training and sales presentations. Personable.
BA. Liberal Arts, Columbia College Chicago
SELECTED ACHIEVEMENTS
Coordinated IPSA’s investor campaign, helped sell company. Company exploring opportunities for additional
investment, or sale. Working under strict confidentiality with the primary owner, wrote prospectus, gathered information,
met with suitors. Packaged information for due diligence. Key contact for attorneys, accountants and due diligence team.
Developed specialized response to RFP for Continental, helped win $1M annual revenue. Major customer
consolidating subsidiary business. Bank had half of business worth $600k annually, but not parent account. Led staff
through development of highly customized proposal. Efforts helped capture more business, worth over $400K in revenue.
Improved IPSA payables procedures, eliminated confusion, improved subcontractor relations. Subcontractors were
first paid after customer paid – resulting in confusion and incorrect record keeping by subs. Led team in development of
standards and procedures for new ‘Reverse Statement’ process. Directed subcontractors education efforts.
Accelerated communications for NIPSCO, increased awareness of management concerns. Needed to communicate
key issues from annual three day management conference to all employees. Developed concept and led production for
duration of conference. Directed staff in development, production and distribution of daily editions to 6,000 employees.
Rescued floundering course revision for IREM, completed and delivered courses on time. Two and a half years into
a three year project to rewrite seven existing 5 day courses into 24 one and two day offerings, only one offering completed
and three partially finished, but offerings on calendar. Assumed lead and reassigned staff to specific skill-based roles.
Hired freelancers for some writing and graphic production, spearheaded overtime efforts, completed all courses on time.
Built successful team from ‘leftovers’ at Continental, grew business. Graphics operation split to form a specialized
service center at new facility. Remainder of department expected to close. Assumed leadership of remaining staff. Led
redevelopment, grew business faster than specialized center, providing valuable presentation services to the bank.
Led development of proprietary computer software to manage IPSA service reporting, improved operations.
Assumed responsibility for development of custom services tracking software when hired by IPSA. Set standards,
requirements and worked with developers to bring system into production, led improvement releases and changes.
SUMMATION OF CAREER
Starlight Energy Concepts / Canal Street Self Storage – Director of Operations / Building Facilities Manager – 2011 -
2016. Manage startup energy savings provider division operations as well as building operations for parent company.
Information Protection Solutions of America, LLC – Director of Operations, 2005 – 2011. Manage all non-sales functions
of national alliance of independent document shredding companies.
Earlier: McKenzie Scott Partners – Wrote resumes, coached clients in techniques for conducting effective job campaigns.
Fox College – Taught college courses in Basic Management, Leadership, Change Management and Managing Diversity.
Institute of Real Estate Management – Led staff in development of real-estate certification courses and textbooks.
Northern Indiana Public Service Company – Manage graphic design, photo, video and print operations. Solorio
Productions, Inc. – Owner. Continental Bank and Trust Company – Manage photo, graphic design and video operations.