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Johannes Le Roux
Leroux@jari-consuling.com
Customer Gains and Benefits
Implementing SAP Business
Intelligence
Johannes Le Roux, Satreno North America
(USA)
Main Message

•   Risk
•   Approach
•   Customer Gains using Best Practices
•   Key Points to Take Home
•   Questions
Risk

…Key Risks to Successful Integration

    • Under estimating BI project complexity
    • Implementations skills often left to Just In Time
    • Un-realistic Expectation setting with project teams as well as
      with Clients
    • Historical integration issues may still be seen by client as a
      roadblock
    • Rapid product updates/fixes require regular review/
      adjustment of best practices
    • Not following Best Practices
Risk

…       Companies Are Facing Significant Challenges


                                      Multiple Applications and Tools…

Sales                   Service        • Reduce visibility and insight
                                       • Reduce alignment and accountability
                                       • Increase IT workloads and costs


              Finance                  Integration Helps You…
                                       • Streamline processes and workflow
                                       • Share information across the business
Purchasing              Manufacturing • Implement standards and controls
                                       • Total cost
Risk
                                   Right tool for the right job


Web Intelligence (via OLAP Universes)               BEx Analyzer
•   Reporting & Analysis                            • OLAP Cube navigation
•   General interactive reporting                   • BW in place
•   BW in place                                     • Target audience: analysts
•   Target audience: casual business user




Crystal Reports                                     Xcelsius
• Operational or pixel-perfect reporting            • Dashboards and visualization
• ERP (ECC)/Business Suite or BW as data source     • BW in place
• Target audience: IT for report authoring / most   • Architecture: Query as a Web universes and/or Live
  business users for report consumption               Office
                                                    • Target audience: most business users
Approach
                                                           • “Waterfall”-like approach
                                                           reduces assumption of
                                                           continuously required changes
                                                                  • More formal project
                                                                     approach allows for
                                                                     better change
• Incremental approach: assumes continuous changes                   management after
  during implementation                                              impact analysis
• Continuous refinement after review, continuously
  changing requirements
• Each change to back-end will invalidate previously
  built reports




             • SAP’s ASAP Methodology follows “waterfall” and enables such a formal
              structure
Approach

Reports                                                                              BEx Queries         Reports
                      Universes            BEx Queries          InfoCube
Dashboards                                                                           Universes           Dashboards
 requirements        identify subject    Identify data       If data for a       Develop the BEx    Develop
  gathering            areas                elements             query is not yet     query               required reports
 end User            define required      needed for           in the cube,        Test the BEx       Develop
  interviews           data elements        universe in BEx      change the cube      query               required
                                           Purpose-build        to support the                           dashboards
 vision, strategy    evaluate ad-hoc                                               Generate the
                                            the BEx query,       required query,
  and purpose          requirements                                                   OLAP universe      Test reports
                                            bearing in mind      universe and
 visual layout       Prioritize ease-                          reports             Hide               Test dashboards
                                            BOE supported
 mockups              of-use/                                                        inappropriate
                                            product features    Consider
                       maintenance or                                                 objects
 navigation                               Consider adding      whether going
                       performance                                                   Test universe
 folder structure                          aggregation          directly against
                                                                 an InfoCube or
 Access rights                            Tune the query
                                                                 MultiProvider is
                                                                 desirable



                       Universe             BEx Query
                       Design               Design
Customer Gains using Best Practices

                         Integration Helps You…
                        • Streamline processes and workflow

                        • Share information across the business
                        • Implement standards and controls
                        • Reduce total cost of ownership
                        • Decision making
                        • Real-time data on hand
Customer Gains using Best Practices

Consider SAP Best Patrice solutions - Get a prototype that you can rapidly turn
into a productive solution
• We at Satreno build a Best Practices solution using SAP Best Practices
• We also defined a accelerated solution based on project we completed and
  build our experiences in to our solution.
    o This allowed us to have :
         Pre-build documentation - Check lists, extended Base line solutions,
          etc.
         Report with more specific to client requirements
         Pre-defined dashboards
         QA’s through out project implementation cycle.
Customer Gains using Best Practices

 •   SAP Best Practices are the

                                                          Cost
     sound foundation for pre-
     packed ready-to-use business                        Pragmatic
     solutions                                           methodology

 •   SAP Best Practices cover well-
     proven business scenarios that                  SAP
     help to exploit the potentials of               Best Practices
     SAP ERP                             Extensive                     Proven
                                         documentation                 preconfiguration
 •   Flexible building block
     technology enables you to
                                          Time                             Risk
     implement and adapt your
     solution in a very flexible way




                                          Slide 11
Customer Gains using Best Practices
•   SAP Best Practices packages
•   Preconfigured customizing, content, documentation, and templates

                                                      Foundational products
             Strategic initiatives:                                                                                  BI
              SAP Business                                                                                                             GRC

                                                                         SAP ERP
               All-in-One fast start program                                                              SAP BusinessObjects
                                                                                                                                        EPM
              Subscription-based hosting
                                                         SAP SRM                               SAP CRM
                                                                                                               solutions
              Business network integration                          SAP Business
                                                                                                                                SAP …



              Embedded analytics                        SAP SCM
                                                                        Suite                    SAP
                                                                                              NetWeaver

              User experience                                     SAP PLM
                                                                                                                   SAP Carbon
                                                                                                                     Impact
                                                                                   SAP …                           OnDemand
                                                                                                                                        …

                                                                                                            On-demand
                                                                                                   …         solutions




                Bill of material:          Package                            Tools:
                 Solution brief                                               Lifecycle workbench
                 Scenario overview                                                       Solution configurator
                 Business process procedure                                              Solution builder
                                                                                          Demo assistant
                 Technical content                                                       ...
                  Implementation guide
                                                                               ASAP Focus methodology
                  Preconfiguration
                  Master data                                                 Services
                  Forms and templates
Customer Gains using Best Practices
SAP Best Practices                      • Identify required pre-configuration
Add-On
                                        • Choose and pick building blocks
                                        • Train the project team
              Install all
              scenarios     Prototype   • Knowledge Transfer


   Install
   selected scenarios       DEV



                            QAS

                                                             SAP Best Practices are the
                                                             foundation for the entire
                                                             duration of your
                            PROD                             implementation project

                                        Slide 13
Customer Gains using Best Practices
      SAP Best Practices For Business Intelligence Package Content
…                                                                                              CEO KPI Overview*

                                                           Discounts Lost      Receivables overdue    Order to Ship       Days Sales Outstanding
CEO                                                        from Suppliers                             Cycle Time
                                                           Spend managed       Manufacturing Cycle    Days in Inventory   Invoices with unauthorized
                                                           strategically       Times                                      Decuctions


Sales                         Services           Services Analysis
                                                           Purchasing                      Manufacturing                    Financials




Credit Memo Analysis          List of Personnel Travel     Purchasing Group Analysis       Work Center Analysis            AP Open Items
                              Expense                                                      Dashboard*
Customer Fact Sheet                                        Stock Overview                                                  Controlling Dashboard
                              Travel Behavior Dashboard*                                   Production Analysis*
Customer Standard Analysis                                 Vendor Comparison                                               Cost Analysis Cost Center
                              Who is Where?                                                Production Cost Simulator*      Actual Plan Variance
List of Billing Documents                                  Vendor Fact Sheet
                              Projekt Dashboard*                                           Open Project Status             Cost Analysis Order by
List of Sales Orders                                       Vendor Analysis                                                 Actual Plan Variance
                                                                                           Dashboard*
Material Analysis                                          Purchasing Volume                                               Financial Statements
                                                           Dashboard*
New Quotations and Orders                                                                                                  GL Statement
– Values and Numbers                                       Vendor Evaluation
                                                           Dashboard*                                                      Profit/ Loss Analysis*
Sales Organization Analysis
                                                           Trade Dashboard *
Sales Volume Analysis
                                                           Inventory Dashboard*
Sales Dashboard
Sales Plan vs. Actual
Dashboard *
Customer Gains using Best Practices
SAP Business All-in-One Analytical Landscape

•   A Starter Package with minimal effort for additional infrastructure
•   An SME Fit Analytical Package
•   SME ready ad-hoc Analytics
                   Embedded            Crystal Report                   Dashboard                   Web            BO Explorer
                   Dashboard                                                                    Intelligence




                                                  Opt. 1: with Live Office                                         SBOP Edge Server

                   Dashboard             CR Report                      Dashboard               WebI Report        InfoSpaces


      Opt.3: Web Service               Report Instance                                               Universes
                                                                      Opt. 2: with Query as a
                                                                      Web Service




                                                         SAP ERP                                                        SAP BW
                                  SAP BAiO                                                         SAP BP for BW
                                  Baseline

                                                                                                  Data Warehouse
                               Operational Data                                                     Persistency
                                                                              Slide 15
Customer Gains using Best Practices
Starter Kids
           Solution Name                                            Built On                                 Availability   Sol Type
                                        SAP BusinessObjects Planning and Consolidation 7.5 version for MS   Available now
Starter kit for IFRS                                                                                                        Starter Kit
                                       SAP BusinessObjects Planning and Consolidation 7.5 version for NW    Available now

Starter kit for Capital Expenditure
                                        SAP BusinessObjects Planning and Consolidation 7.0 version for MS   Available now   Starter Kit
Planning

Starter kit for Liquidity Planning     SAP BusinessObjects Planning and Consolidation 7.5 version for NW    Available now   Starter Kit

Starter kit for Sales Volume
                                       SAP BusinessObjects Planning and Consolidation 7.5 version for NW    Available now   Starter Kit
Planning

                                                                                                                             Rapid
SAP BusinessObjects Sales and
                                       SAP BusinessObjects Planning and Consolidation 7.5 version for NW    Available now   Deployment
Operations Planning
                                                                                                                            Solutions*

SAP BusinessObjects Planning and        SAP BusinessObjects Planning and Consolidation 7.0 version for MS   Available now    Analytic
Consolidation for Healthcare            SAP BusinessObjects Planning and Consolidation 7.5 version for MS    Short Term      Application

                                        SAP BusinessObjects Planning and Consolidation 7.0 version for MS   Available Now
SAP BusinessObjects Planning and                                                                                             Analytic
Consolidation for Financial Services                                                                                         Application
                                        SAP BusinessObjects Planning and Consolidation 7.5 version for MS    Short Term

SAP BusinessObjects Planning and        SAP BusinessObjects Planning and Consolidation 7.0 version for MS   Available now
                                                                                                                             Analytic
Consolidation for Government
                                        SAP BusinessObjects Planning and Consolidation 7.5 version for MS    Short Term      Application
Budgeting (UK)
SAP BusinessObjects Planning and
                                                                                                                             Analytic
Consolidation for LATAM Public          SAP BusinessObjects Planning and Consolidation 7.5 version for MS    Short Term
                                                                                                                             Application
Sector

                                       SAP BusinessObjects Planning and Consolidation 7.5 version for MS
SAP BusinessObjects Planning and                                                                                             Analytic
                                       and SAP BusinessObjects Planning and Consolidation 7.5 version for    Short Term
Consolidation for Insurance                                                                                                  Application
                                       NW
Customer Gains using Best Practices
                                   Financial reporting and analysis
SAP BusinessObjects Planning and   • Ad hoc
                                   • Production reporting (Balance Sheet, P&L, cash
Consolidation Application            flow)
                                   • Driver analysis

                                   Forecasting and consensus building
                                   • Rolling forecasts
                                   • Continuous planning
                                   • Collaboration

                                   Business planning
                                   •   Budgeting
                                   •   Sales/revenue planning
                                   •   Capital expenditure planning
                                   •   Headcount/staffing
                                   •   Expense planning
                                   •   Cash flow planning

                                   Consolidation
                                   •   Intercompany matching/reconciliation
                                   •   Intercompany eliminations
                                   •   Management roll-ups
                                   •   Legal consolidation
Customer Gains using Best Practices


 The BI functionality in SAP helps you realize:
 • Increased visibility by providing access to information across all
   business areas
 • Greater insight by analyzing the impact of different business
   scenarios
 • Improved alignment and accountability by implementing
   standards and controls across the business
 • Higher productivity by providing rich functionality through
   intuitive and interactive Interfaces
 • Faster ROI by utilizing best practices for business analysis
 • Lower cost of ownership by implementing
Key take-aways

• Focus on total solution vs. single functionality
• Use Best Practices as a references
• Use Best Practices implementation and support tools
• Use Best Practices architecture as a references
• No need to reinvent the wheel…..
• Make sure you know you strategy and solution requirement in advance
  before you start your implementation
• Make sure you have a path to continue extending your software as your
  organization grows and matures.
• Provide comprehensive training allow a good user experience.
• Make sure you are confidence what software you buy from SAP will fit
  your solution
Questions
Slide 21
Johannes Le Roux
Leroux@jari-consuling.com

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Customer gains and benefits implementing sap business intelligence 1

  • 2. Customer Gains and Benefits Implementing SAP Business Intelligence Johannes Le Roux, Satreno North America (USA)
  • 3. Main Message • Risk • Approach • Customer Gains using Best Practices • Key Points to Take Home • Questions
  • 4. Risk …Key Risks to Successful Integration • Under estimating BI project complexity • Implementations skills often left to Just In Time • Un-realistic Expectation setting with project teams as well as with Clients • Historical integration issues may still be seen by client as a roadblock • Rapid product updates/fixes require regular review/ adjustment of best practices • Not following Best Practices
  • 5. Risk … Companies Are Facing Significant Challenges Multiple Applications and Tools… Sales Service • Reduce visibility and insight • Reduce alignment and accountability • Increase IT workloads and costs Finance Integration Helps You… • Streamline processes and workflow • Share information across the business Purchasing Manufacturing • Implement standards and controls • Total cost
  • 6. Risk Right tool for the right job Web Intelligence (via OLAP Universes) BEx Analyzer • Reporting & Analysis • OLAP Cube navigation • General interactive reporting • BW in place • BW in place • Target audience: analysts • Target audience: casual business user Crystal Reports Xcelsius • Operational or pixel-perfect reporting • Dashboards and visualization • ERP (ECC)/Business Suite or BW as data source • BW in place • Target audience: IT for report authoring / most • Architecture: Query as a Web universes and/or Live business users for report consumption Office • Target audience: most business users
  • 7. Approach • “Waterfall”-like approach reduces assumption of continuously required changes • More formal project approach allows for better change • Incremental approach: assumes continuous changes management after during implementation impact analysis • Continuous refinement after review, continuously changing requirements • Each change to back-end will invalidate previously built reports • SAP’s ASAP Methodology follows “waterfall” and enables such a formal structure
  • 8. Approach Reports BEx Queries Reports Universes BEx Queries InfoCube Dashboards Universes Dashboards  requirements  identify subject  Identify data  If data for a  Develop the BEx  Develop gathering areas elements query is not yet query required reports  end User  define required needed for in the cube,  Test the BEx  Develop interviews data elements universe in BEx change the cube query required  Purpose-build to support the dashboards  vision, strategy  evaluate ad-hoc  Generate the the BEx query, required query, and purpose requirements OLAP universe  Test reports bearing in mind universe and  visual layout  Prioritize ease- reports  Hide  Test dashboards BOE supported  mockups of-use/ inappropriate product features  Consider maintenance or objects  navigation  Consider adding whether going performance  Test universe  folder structure aggregation directly against an InfoCube or  Access rights  Tune the query MultiProvider is desirable Universe BEx Query Design Design
  • 9. Customer Gains using Best Practices Integration Helps You… • Streamline processes and workflow • Share information across the business • Implement standards and controls • Reduce total cost of ownership • Decision making • Real-time data on hand
  • 10. Customer Gains using Best Practices Consider SAP Best Patrice solutions - Get a prototype that you can rapidly turn into a productive solution • We at Satreno build a Best Practices solution using SAP Best Practices • We also defined a accelerated solution based on project we completed and build our experiences in to our solution. o This allowed us to have :  Pre-build documentation - Check lists, extended Base line solutions, etc.  Report with more specific to client requirements  Pre-defined dashboards  QA’s through out project implementation cycle.
  • 11. Customer Gains using Best Practices • SAP Best Practices are the Cost sound foundation for pre- packed ready-to-use business Pragmatic solutions methodology • SAP Best Practices cover well- proven business scenarios that SAP help to exploit the potentials of Best Practices SAP ERP Extensive Proven documentation preconfiguration • Flexible building block technology enables you to Time Risk implement and adapt your solution in a very flexible way Slide 11
  • 12. Customer Gains using Best Practices • SAP Best Practices packages • Preconfigured customizing, content, documentation, and templates Foundational products Strategic initiatives: BI  SAP Business GRC SAP ERP All-in-One fast start program SAP BusinessObjects EPM  Subscription-based hosting SAP SRM SAP CRM solutions  Business network integration SAP Business SAP …  Embedded analytics SAP SCM Suite SAP NetWeaver  User experience SAP PLM SAP Carbon Impact SAP … OnDemand … On-demand … solutions Bill of material: Package Tools:  Solution brief  Lifecycle workbench  Scenario overview  Solution configurator  Business process procedure  Solution builder  Demo assistant  Technical content  ...  Implementation guide  ASAP Focus methodology  Preconfiguration  Master data  Services  Forms and templates
  • 13. Customer Gains using Best Practices SAP Best Practices • Identify required pre-configuration Add-On • Choose and pick building blocks • Train the project team Install all scenarios Prototype • Knowledge Transfer Install selected scenarios DEV QAS SAP Best Practices are the foundation for the entire duration of your PROD implementation project Slide 13
  • 14. Customer Gains using Best Practices SAP Best Practices For Business Intelligence Package Content … CEO KPI Overview* Discounts Lost Receivables overdue Order to Ship Days Sales Outstanding CEO from Suppliers Cycle Time Spend managed Manufacturing Cycle Days in Inventory Invoices with unauthorized strategically Times Decuctions Sales Services Services Analysis Purchasing Manufacturing Financials Credit Memo Analysis List of Personnel Travel Purchasing Group Analysis Work Center Analysis AP Open Items Expense Dashboard* Customer Fact Sheet Stock Overview Controlling Dashboard Travel Behavior Dashboard* Production Analysis* Customer Standard Analysis Vendor Comparison Cost Analysis Cost Center Who is Where? Production Cost Simulator* Actual Plan Variance List of Billing Documents Vendor Fact Sheet Projekt Dashboard* Open Project Status Cost Analysis Order by List of Sales Orders Vendor Analysis Actual Plan Variance Dashboard* Material Analysis Purchasing Volume Financial Statements Dashboard* New Quotations and Orders GL Statement – Values and Numbers Vendor Evaluation Dashboard* Profit/ Loss Analysis* Sales Organization Analysis Trade Dashboard * Sales Volume Analysis Inventory Dashboard* Sales Dashboard Sales Plan vs. Actual Dashboard *
  • 15. Customer Gains using Best Practices SAP Business All-in-One Analytical Landscape • A Starter Package with minimal effort for additional infrastructure • An SME Fit Analytical Package • SME ready ad-hoc Analytics Embedded Crystal Report Dashboard Web BO Explorer Dashboard Intelligence Opt. 1: with Live Office SBOP Edge Server Dashboard CR Report Dashboard WebI Report InfoSpaces Opt.3: Web Service Report Instance Universes Opt. 2: with Query as a Web Service SAP ERP SAP BW SAP BAiO SAP BP for BW Baseline Data Warehouse Operational Data Persistency Slide 15
  • 16. Customer Gains using Best Practices Starter Kids Solution Name Built On Availability Sol Type SAP BusinessObjects Planning and Consolidation 7.5 version for MS Available now Starter kit for IFRS Starter Kit SAP BusinessObjects Planning and Consolidation 7.5 version for NW Available now Starter kit for Capital Expenditure SAP BusinessObjects Planning and Consolidation 7.0 version for MS Available now Starter Kit Planning Starter kit for Liquidity Planning SAP BusinessObjects Planning and Consolidation 7.5 version for NW Available now Starter Kit Starter kit for Sales Volume SAP BusinessObjects Planning and Consolidation 7.5 version for NW Available now Starter Kit Planning Rapid SAP BusinessObjects Sales and SAP BusinessObjects Planning and Consolidation 7.5 version for NW Available now Deployment Operations Planning Solutions* SAP BusinessObjects Planning and SAP BusinessObjects Planning and Consolidation 7.0 version for MS Available now Analytic Consolidation for Healthcare SAP BusinessObjects Planning and Consolidation 7.5 version for MS Short Term Application SAP BusinessObjects Planning and Consolidation 7.0 version for MS Available Now SAP BusinessObjects Planning and Analytic Consolidation for Financial Services Application SAP BusinessObjects Planning and Consolidation 7.5 version for MS Short Term SAP BusinessObjects Planning and SAP BusinessObjects Planning and Consolidation 7.0 version for MS Available now Analytic Consolidation for Government SAP BusinessObjects Planning and Consolidation 7.5 version for MS Short Term Application Budgeting (UK) SAP BusinessObjects Planning and Analytic Consolidation for LATAM Public SAP BusinessObjects Planning and Consolidation 7.5 version for MS Short Term Application Sector SAP BusinessObjects Planning and Consolidation 7.5 version for MS SAP BusinessObjects Planning and Analytic and SAP BusinessObjects Planning and Consolidation 7.5 version for Short Term Consolidation for Insurance Application NW
  • 17. Customer Gains using Best Practices Financial reporting and analysis SAP BusinessObjects Planning and • Ad hoc • Production reporting (Balance Sheet, P&L, cash Consolidation Application flow) • Driver analysis Forecasting and consensus building • Rolling forecasts • Continuous planning • Collaboration Business planning • Budgeting • Sales/revenue planning • Capital expenditure planning • Headcount/staffing • Expense planning • Cash flow planning Consolidation • Intercompany matching/reconciliation • Intercompany eliminations • Management roll-ups • Legal consolidation
  • 18. Customer Gains using Best Practices The BI functionality in SAP helps you realize: • Increased visibility by providing access to information across all business areas • Greater insight by analyzing the impact of different business scenarios • Improved alignment and accountability by implementing standards and controls across the business • Higher productivity by providing rich functionality through intuitive and interactive Interfaces • Faster ROI by utilizing best practices for business analysis • Lower cost of ownership by implementing
  • 19. Key take-aways • Focus on total solution vs. single functionality • Use Best Practices as a references • Use Best Practices implementation and support tools • Use Best Practices architecture as a references • No need to reinvent the wheel….. • Make sure you know you strategy and solution requirement in advance before you start your implementation • Make sure you have a path to continue extending your software as your organization grows and matures. • Provide comprehensive training allow a good user experience. • Make sure you are confidence what software you buy from SAP will fit your solution