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EXPLORING LATIN AMERICA
Implications for German Companies
using Spain as a Springboard Country
Ofiar Murwanti | Rohit Prabhudesai | Ang Boon Chuan | Eka Prawijaya
Agenda
• Introduction to Research Topic
• Cultural Models
• Methodology
• Findings
• Recommendations
Can Spain be a Springboard Country
for German companies entering Latin America?
?
(Koeppen 2012; Pavoncello 2011)
?
(Winiecki 2012)
Cultural adaptation issues
(Ewing and Bajaj 2011; Parnell 2002; Rygl 2012; Selmer 2001, Selmer 2005, Zimmermann, Holman and Sparrow 2003)
Eurozone ties
Cultural proximity
Growing influence
Opportunities in Latin America
(Long 2013; Molinski 2013)
Need for Springboard Country
(Penny 2013; Pla-Barber and Kamps 2012)
Cultural Models
Dimension Description
Power distance
Extent to which individuals are separated by power,
authority and prestige
In-group collectivism
Extent to which individuals are proud and loyalty
towards families, organizations and employers
Institutional collectivism
Extent to which individuals are identify and work with
groups at the expense of individual freedo
Uncertainty avoidance
Extent to which individuals value structures, rules and
consistency
Future orientation
Extent to which individuals look towards future
benefits at the sacrifice of immediate gratifications
Gender egalitarianism Extent to which individuals support gender equality
Assertiveness
Extent to which individuals are confident,
confrontational and aggressive
Humane orientation
Extent to which individuals treat others with fairness,
care and kindness
Performance orientation
Extent to which individuals value and reward
performance
HofstedeModelofNationalCulture
(Hofstede1980)
GlobalLeadershipand
OrganizationalBehaviour
Effectiveness(GLOBE)Study
(Javidan,etal.2005)
Lewis Model of Cross-Cultural Communication
(Lewis 2013)
Multi-Actives
Re-Actives
Linear-
Actives
Discourse
oriented
Listening
oriented
Information
oriented
Methodology
 





 13
1
13
1
i
i
i
ii
Latin
n
nPDI
PDI
 





 13
1
13
1
i
i
i
ii
Latin
n
nIDV
IDV
 





 13
1
13
1
i
i
i
ii
Latin
n
nMAS
MAS
 





 13
1
13
1
i
i
i
ii
Latin
n
nUAI
UAI
Formulae to compute Hofstede dimensions
Country Weighted Total
PDI IDV MAS UAI PDI IDV MAS UAI
Argentina South America 40,117,096 49 46 56 86 1,965,737,704 1,845,386,416 2,246,557,376 3,450,070,256
Bolivia South America NA Not available - - - -
Brazil South America 201,032,714 69 38 49 76 13,871,257,266 7,639,243,132 9,850,602,986 15,278,486,264
Chile South America 16,634,603 63 23 28 86 1,047,979,989 382,595,869 465,768,884 1,430,575,858
Colombia South America 47,252,000 67 13 64 80 3,165,884,000 614,276,000 3,024,128,000 3,780,160,000
Ecuador South America 15,580,300 78 8 63 67 1,215,263,400 124,642,400 981,558,900 1,043,880,100
Paraguay South America NA Not available - - - -
Peru South America 30,475,144 64 16 42 87 1,950,409,216 487,602,304 1,279,956,048 2,651,337,528
Uruguay South America 3,286,314 61 36 38 100 200,465,154 118,307,304 124,879,932 328,631,400
Venezuela South America 28,946,101 81 12 73 76 2,344,634,181 347,353,212 2,113,065,373 2,199,903,676
Cuba Caribbean NA Not available - - - -
Dominican Republic Caribbean NA Not available - - - -
Haiti Caribbean NA Not available - - - -
Honduras Caribbean NA Not available - - - -
Puerto Rico Caribbean NA Not available - - - -
Costa Rica Central America 4,667,096 35 15 21 86 163,348,360 70,006,440 98,009,016 401,370,256
El Salvador Central America 6,183,000 66 19 40 94 408,078,000 117,477,000 247,320,000 581,202,000
Guatemala Central America 15,438,384 95 6 37 101 1,466,646,480 92,630,304 571,220,208 1,559,276,784
Mexico Central America 118,395,054 81 30 69 82 9,589,999,374 3,551,851,620 8,169,258,726 9,708,394,428
Nicaragua Central America NA Not available - - - -
Panama Central America 3,405,813 95 11 44 86 323,552,235 37,463,943 149,855,772 292,899,918
Country Region Population
(Gelman 2007; Kish 1990)
Results
Data Validation
Translate
quantities to
description
Verify against
qualitative
descriptors
Generalization
Based on 3 countries with
close values in 4 cultural
dimensions
Compare against
descriptors in GLOBE
Study and Lewis Model
Descriptions converged
across all models
Findings and Analysis
Culture
PowerDistance
Individualism
Masculinity
Uncertainty
Avoidance
Assertiveness
Humane
Orientation
Performance
Orientation
InteractionStyle
German Low High High High High Low High Information
oriented
Spanish High Low Low Higher Low High Low Discussion
oriented
Latin American Higher Lower Varied High Low High Low Discussion
oriented
Legend
Cultural leap Cultural bridge Cultural equality(Antshel 2002; Cuéllar, Arnold and Gonzalez 1995; Delgado 1994; Gupta, Hanges and Dorfman 2002; Johanson and Vahlne 2009;
Lenartowicz and Johnson 2003; Soyez 2012; Varela, Salgado and Lasio 2010)
Legend
Cultural leap
Cultural bridge
Cultural equality
Organization Report Structure
German
HQ
Colombia
Country
Manager
Mexico
Country
Manager
Spain
Country
Manager
Decentralized channel of communication
Latin-centric communication of corporate objectives
Better local receptiveness
Enhanced relational day-to-day liaison
Risk of miscommunication
Staffing Strategy
Pioneer Intelligence
Trader Defender
Roles of Country Manager
Intercultural training minimizes expatriate failure
(Domsch and Lichtenberger 1991; Osman-Gani and Rockstuhl
2009; Qin and Baruch 2010; Waxin and Panaccio 2005)
Little effect on German expatriates
(Puck, Kittler and Wright 2008)
Expatriation
Management Mindset
Country Manager Fatherly Figure
Authority &
Organizational
Control
Social gaps
Limited individual feedback to avoid conflict
Working group communication and dialogue
(Behrens 2010; Martinez 2005)
Socialintegrationin
collectivistandegalitariansociety
Building local association, teamwork, social identity and communitarianism
(Höglund and Sundberg 2008; Jarvie 2003; Moss 2009; Perks 2007; Schlüter 2000; Stevenson and Alaug 1997; Tonts 2005)
Cerveza
Sports Dance
References
• Antshel, Kevin M. “Integrating culture as a means of improving treatment adherence in the Latino population.” Psychology, Health &
Medicine 7, no. 4 (2002): 435-449.
• Behrens, Alfredo. “Charisma, paternalism, and business leadership in Latin America.” Thunderbird International Business Review 52,
no. 1 (February 2010): 21-29.
• Cuéllar, Israel, Bill Arnold, and Genaro Gonzalez. “Cognitive referents of acculturation: Assessment of cultural constructs in Mexican
Americans.” Journal of Community Psychology 23, no. 4 (1995): 339-356.
• Delgado, Maria Jesus Gomez. “Latinos/Latinas at work: Cultural considerations.” Public Manager 23, no. 3 (1994): 31-38.
• Domsch, M., and B. Lichtenberger. “Managing the Global Manager: Pre-departure Training and Development for German
Expatriates in China and Brazil.” Journal of Management Development 10, no. 7 (1991): 41-52.
• Ewing, Jack, and Vikas Bajaj. “German Energy Company Hits Headwinds in India.” The New York Times, March 23 2011.
• Gelman, Andrew. “Rejoinder: Struggles with Survey Weighting and Regression Modeling.” Statistical Science 22, no. 2 (2007): 184-
188.
• Gupta, Vipin, Paul J. Hanges, and Peter Dorfman. “Cultural clusters: methodology and findings.” Journal of World Business 37, no. 1
(2002): 11-15.
• Harvey, Michael G, and Nicholas Miceli. “Exploring inpatriate manager issues: an exploratory empirical study.” International Journal
of Intercultural Relations 23, no. 3 (May 1999): 339-371.
• Henze, Yvonne A. Challenges and Limitations of Intercultural Training for Inpatriates in German Multinationals : A Case Study. PhD
Thesis, Birmingham: Aston University, 2009.
• Hofstede, Geert. Culture’s consequences: International differences in work-related values. Beverly Hills, California: Sage Press, 1980.
• Höglund, Kristine, and Ralph Sundberg. “Reconciliation through Sports? The case of South Africa.” Third World Quarterly 29, no. 4
(May 2008): 805-818.
• Jarvie, Grant. “Communitarianism, Sport and Social Capital `Neighbourly Insights into Scottish Sport'.” International Review for the
Sociology of Sport 38, no. 2 (June 2003): 139-153.
References
• Javidan, Mansour, Günter K. Stahl, Felix Brodbeck, and Celeste P.M. Wilderom. “Cross-border transfer of knowledge: Cultural lessons
from Project GLOBE.” Academy of Management Executive 19, no. 2 (2005): 59-76.
• Johanson, Jan, and Jan-Erik Vahlne. “The Uppsala internationalization process model revisited: From liability of foreignness to
liability of outsidership.” Journal of International Business Studies 40, no. 9 (May 2009): 1411-1431.
• Kish, Leslie. “Weighting: Why, When and How?” Survey Research Methods Section. Washington: American Statistical Association,
1990. 121-130.
• Koeppen, Nina. “German Companies Look Far Beyond Ailing Euro Zone.” The Wall Street Journal, 13 December 2012.
• Lenartowicz, Tomasz, and James P. Johnson. “A cross-national assessment of the values of Latin America managers: contrasting hues
or shades of gray?” Journal of International Business Studies 34, no. 3 (2003): 266-281.
• Lewis, Richard. “Cross-Culture.” Richard Lewis Communications. 2013.
http://www.crossculture.com/UserFiles/Image/The_Lewis_Model_712.jpg (accessed September 29, 2013).
• Martinez, Patricia G. “Paternalism as a positive form of leadership in the Latin American context: leader benevolence, decision-
making control and human resource management practices.” In Managing Human Resources in Latin America: An Agenda for
International Leaders, by Marta M. Elvira and Anabella Davila, 75-94. Oxon: Routledge, 2005.
• Moss, Stuart. “Culturtainment.” In The Entertainment Industry: An Introduction, by Stuart Moss, 294-312. Oxfordshire: CAB
International, 2009.
• Osman-Gani, AAhad M., and Thomas Rockstuhl. “Cross-cultural training, expatriate self-efficacy, and adjustments to overseas
assignments: An empirical investigation of managers in Asia.” International Journal of Intercultural Relations 33, no. 4 (July 2009):
277–290.
• Parnell, Martin Francis. “Doing business in China - the modern German experience.” European Business Review 14, no. 5 (2002):
351-363. Pavoncello, Franco. “ONE FOR ALL, ALL FOR ONE: The Euro in Crisis.” World Affairs 174, no. 1 (June 2011): 59-70.
• Penny, Glenn H. “Latin American Connections: Recent Work on German Interactions with Latin America.” Central European History
46, no. 2 (June 2013): 362-394.
• Perks, Thomas. “Does sport foster social capital? The contribution of sport to a lifestyle of community participation.” Sociology of
Sport Journal 24, no. 4 (December 2007): 378-401.
• Pla-Barber, José, and Joaquín Camps. “Springboarding: a new geographical landscape for European foreign investment in Latin
America.” Journal of Economic Geography 12, no. 2 (2012): 519-538.
References
• Qin, Chenyi, and Yehuda Baruch. “The impact of cross-cultural training for expatriates in a Chinese firm.” Career Development
International 15, no. 3 (2010): 296-318.
• Reiche, B. Sebastian. “The inpatriate experience in multinational corporations: an exploratory case study in Germany.” International
Journal of Human Resource Management 17, no. 9 (September 2006): 1572-1590.
• Rygl, David. “Differences in Partners’ Perception and the Performance of German-Chinese Joint Ventures.” Journal of Business
Administration Research 1, no. 1 (July 2012): 86-98.
• Selmer, Jan. “Adjustment of Western European vs North American expatriate managers in China.” Personnel Review 30, no. 1 (2001):
6-21.
• Selmer, Jan. “Cross-cultural training and expatriate adjustment in China: Western joint venture managers.” Personnel Review 34, no.
1 (2005): 68-84.
• Schlüter, Regina. “The immigrants’ heritage in South America: Food and culture as a new sustainable tourism product.” ReVista:
Harvard Review of Latin America, 2000: 46-48.
• Soyez, Katja. “How national cultural values affect pro-environmental consumer behavior.” International Marketing Review 29, no. 6
(2012): 623-646.
• Stevenson, Thomas B., and Abdul-Karim Alaug. “Football in Yemen Rituals of Resistance, Integration and Identity.” International
Review for the Sociology of Sport 32, no. 3 (September 1997): 251-265.
• Tonts, Matthew. “Competitive sport and social capital in rural Australia.” Journal of Rural Studies 21, no. 2 (April 2005): 137-149.
• Varela, Otmar E., Elvira I. Salgado, and Maria V. Lasio. “The meaning of job performance in collectivistic and high power distance
cultures: Evidence from three Latin American countries.” Cross Cultural Management: An International Journal 17, no. 4 (2010):
407-426.
• Waxin, Marie-France, and Alexandra Panaccio. “Cross-cultural training to facilitate expatriate adjustment: it works!” Cross-cultural
training 34, no. 1 (2005): 51-67.
• Winiecki, Jan. “Question marks over the west: Western world in decline - and still (largely) in denial.” Society and Economy 34, no. 4
(2012): 521-547.
• Zimmermann, Angelika, David Holman, and Paul Sparrow. “Unravelling Adjustment Mechanisms: Adjustment of German Expatriates
to Intercultural Interactions, Work, and Living Conditions in the People's Republic of China.” International Journal of Cross Cultural
Management 3, no. 1 (April 2003): 45-66.
THANK YOU
Any questions?

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Exploring Emerging Latin Markets - Implications for Gemans using Spain as a Springboard Country

  • 1. EXPLORING LATIN AMERICA Implications for German Companies using Spain as a Springboard Country Ofiar Murwanti | Rohit Prabhudesai | Ang Boon Chuan | Eka Prawijaya
  • 2. Agenda • Introduction to Research Topic • Cultural Models • Methodology • Findings • Recommendations
  • 3. Can Spain be a Springboard Country for German companies entering Latin America? ? (Koeppen 2012; Pavoncello 2011) ? (Winiecki 2012) Cultural adaptation issues (Ewing and Bajaj 2011; Parnell 2002; Rygl 2012; Selmer 2001, Selmer 2005, Zimmermann, Holman and Sparrow 2003) Eurozone ties Cultural proximity Growing influence Opportunities in Latin America (Long 2013; Molinski 2013)
  • 4. Need for Springboard Country (Penny 2013; Pla-Barber and Kamps 2012)
  • 5. Cultural Models Dimension Description Power distance Extent to which individuals are separated by power, authority and prestige In-group collectivism Extent to which individuals are proud and loyalty towards families, organizations and employers Institutional collectivism Extent to which individuals are identify and work with groups at the expense of individual freedo Uncertainty avoidance Extent to which individuals value structures, rules and consistency Future orientation Extent to which individuals look towards future benefits at the sacrifice of immediate gratifications Gender egalitarianism Extent to which individuals support gender equality Assertiveness Extent to which individuals are confident, confrontational and aggressive Humane orientation Extent to which individuals treat others with fairness, care and kindness Performance orientation Extent to which individuals value and reward performance HofstedeModelofNationalCulture (Hofstede1980) GlobalLeadershipand OrganizationalBehaviour Effectiveness(GLOBE)Study (Javidan,etal.2005) Lewis Model of Cross-Cultural Communication (Lewis 2013) Multi-Actives Re-Actives Linear- Actives Discourse oriented Listening oriented Information oriented
  • 6. Methodology         13 1 13 1 i i i ii Latin n nPDI PDI         13 1 13 1 i i i ii Latin n nIDV IDV         13 1 13 1 i i i ii Latin n nMAS MAS         13 1 13 1 i i i ii Latin n nUAI UAI Formulae to compute Hofstede dimensions Country Weighted Total PDI IDV MAS UAI PDI IDV MAS UAI Argentina South America 40,117,096 49 46 56 86 1,965,737,704 1,845,386,416 2,246,557,376 3,450,070,256 Bolivia South America NA Not available - - - - Brazil South America 201,032,714 69 38 49 76 13,871,257,266 7,639,243,132 9,850,602,986 15,278,486,264 Chile South America 16,634,603 63 23 28 86 1,047,979,989 382,595,869 465,768,884 1,430,575,858 Colombia South America 47,252,000 67 13 64 80 3,165,884,000 614,276,000 3,024,128,000 3,780,160,000 Ecuador South America 15,580,300 78 8 63 67 1,215,263,400 124,642,400 981,558,900 1,043,880,100 Paraguay South America NA Not available - - - - Peru South America 30,475,144 64 16 42 87 1,950,409,216 487,602,304 1,279,956,048 2,651,337,528 Uruguay South America 3,286,314 61 36 38 100 200,465,154 118,307,304 124,879,932 328,631,400 Venezuela South America 28,946,101 81 12 73 76 2,344,634,181 347,353,212 2,113,065,373 2,199,903,676 Cuba Caribbean NA Not available - - - - Dominican Republic Caribbean NA Not available - - - - Haiti Caribbean NA Not available - - - - Honduras Caribbean NA Not available - - - - Puerto Rico Caribbean NA Not available - - - - Costa Rica Central America 4,667,096 35 15 21 86 163,348,360 70,006,440 98,009,016 401,370,256 El Salvador Central America 6,183,000 66 19 40 94 408,078,000 117,477,000 247,320,000 581,202,000 Guatemala Central America 15,438,384 95 6 37 101 1,466,646,480 92,630,304 571,220,208 1,559,276,784 Mexico Central America 118,395,054 81 30 69 82 9,589,999,374 3,551,851,620 8,169,258,726 9,708,394,428 Nicaragua Central America NA Not available - - - - Panama Central America 3,405,813 95 11 44 86 323,552,235 37,463,943 149,855,772 292,899,918 Country Region Population (Gelman 2007; Kish 1990)
  • 8. Data Validation Translate quantities to description Verify against qualitative descriptors Generalization Based on 3 countries with close values in 4 cultural dimensions Compare against descriptors in GLOBE Study and Lewis Model Descriptions converged across all models
  • 9. Findings and Analysis Culture PowerDistance Individualism Masculinity Uncertainty Avoidance Assertiveness Humane Orientation Performance Orientation InteractionStyle German Low High High High High Low High Information oriented Spanish High Low Low Higher Low High Low Discussion oriented Latin American Higher Lower Varied High Low High Low Discussion oriented Legend Cultural leap Cultural bridge Cultural equality(Antshel 2002; Cuéllar, Arnold and Gonzalez 1995; Delgado 1994; Gupta, Hanges and Dorfman 2002; Johanson and Vahlne 2009; Lenartowicz and Johnson 2003; Soyez 2012; Varela, Salgado and Lasio 2010) Legend Cultural leap Cultural bridge Cultural equality
  • 10. Organization Report Structure German HQ Colombia Country Manager Mexico Country Manager Spain Country Manager Decentralized channel of communication Latin-centric communication of corporate objectives Better local receptiveness Enhanced relational day-to-day liaison Risk of miscommunication
  • 11. Staffing Strategy Pioneer Intelligence Trader Defender Roles of Country Manager Intercultural training minimizes expatriate failure (Domsch and Lichtenberger 1991; Osman-Gani and Rockstuhl 2009; Qin and Baruch 2010; Waxin and Panaccio 2005) Little effect on German expatriates (Puck, Kittler and Wright 2008) Expatriation
  • 12. Management Mindset Country Manager Fatherly Figure Authority & Organizational Control Social gaps Limited individual feedback to avoid conflict Working group communication and dialogue (Behrens 2010; Martinez 2005) Socialintegrationin collectivistandegalitariansociety Building local association, teamwork, social identity and communitarianism (Höglund and Sundberg 2008; Jarvie 2003; Moss 2009; Perks 2007; Schlüter 2000; Stevenson and Alaug 1997; Tonts 2005) Cerveza Sports Dance
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