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Online Events 101
HOST
                                            PROGRAM

                David Pitta                 BrightTALK ™

                Evangelist                  ONLINE EVENTS ACADEMY
                @davepitta
                                            @brighttalk




PRODUCER


                Kathryn Kilner
                Marketing Coordinator
                @kkilner




           #eventsonline                Online Events Academy       2
Agenda


 Defining your business goal
 Preparing your content
 Promoting your event
 Delivering your event
 Building community

                                3
Defining Your Business Goal




                              4
What Is Content Marketing?



 The creation and distribution of
valuable, relevant, and compelling
 content for your target audience


                                     5
Identify Your Business Goal

Goal                    Audience   Industry
Thought leadership
Lead generation
Lead nurturing
Improve retention
Brand development
Increase direct sales
Develop partnerships
Page views
Increase time on site
Industry awareness
Revenue

                                              6
Identify Your Audience

Goal                    Audience           Industry
Thought leadership      User
Lead generation         Buyer
Lead nurturing          Decision maker
Improve retention       Evangelists
Brand development       Influencers
Increase direct sales   Analyst
Develop partnerships    Technical expert
Page views              Business owner
Increase time on site   CXO
Industry awareness      Scientist
Revenue                 Data manager

                                                      7
Identify Industry Segment

Goal                    Audience           Industry
Thought leadership      User               Aerospace & defense
Lead generation         Buyer              Automotive
Lead nurturing          Decision maker     Education
Improve retention       Evangelists        Financial services
Brand development       Influencers        Government
Increase direct sales   Analyst            Healthcare & pharma
Develop partnerships    Technical expert   Technology
Page views              Business owner     Hospitality &
Increase time on site   CXO                entertainment
Industry awareness      Scientist          Retail
Revenue                 Data manager       Manufacturing
                                           Professional services
                                                                   8
A Goal and a Target

Goal                    Audience           Industry
Thought leadership      User               Aerospace & defense
Lead generation         Buyer              Automotive
Lead nurturing          Decision maker     Education
Improve retention       Evangelists        Financial services
Brand development       Influencers        Government
Increase direct sales   Analyst            Healthcare & pharma
Develop partnerships    Technical expert   Technology
Page views              Business owner     Hospitality &
Increase time on site   CMO                Entertainment
Industry awareness      Scientist          Retail
Revenue                 Data manager       Manufacturing
                                           Professional services
                                                                   9
http://bit.ly/38K4EV
Content
Marketing
with Online
Events




                          10
Content Development




                      11
Topic

Brainstorm             Presentations
  Theme                should inform,
  Visuals
                inspire, or persuade
Interactivity
                      your audience.
Rehearse




                                        12
Topic




    Thought
Leadership &
     Panels



                13
Topic




       Fill a
Knowledge
Gap in Your
   Industry



                14
Brainstorm




Group
Brainstorm



             15
Theme




Find a Theme
 and Connect
     the Story



                 16
Visuals




 Use
 Images

Resources:
istockphoto.com ($)
Fotolia.com ($)
Photos.com ($)
Flickr.com (cc)       17
Interactivity




Use Votes for
   Customer
      Insight



                       18
Rehearse




Practice in
Advance




              19
http://bit.ly/HUdMc
Preparing
Your
Content




                          20
Event Promotion




                  21
Timeline
-1 month   -3 weeks   -2 weeks   -1 week   -48 hours   -24 hours   LIVE




                                                                          ON-DEMAND
                                       registrations




Webcast Promotion: Pre-Event
                                                                                      22
Timeline
-1 month
    setup landing page




                               ON-DEMAND
                Landing Page
                                           23
Timeline
             -1 week
                 send email invitation




                                         ON-DEMAND
     Email Marketing
                                                     24
timeline
           -1 week
               LinkedIn groups




                                 ON-DEMAND
       Social Media
                                             25
Timeline
           -1 week
               schedule twitter messages




                                           ON-DEMAND
      Social Media
                                                       26
Timeline
            +24/48 hours   +1 week   +2 weeks   +3 weeks   Next Event
ON-DEMAND




             viewings




            Webcast Promotion: Post Event
                                                                        27
Timeline
            +24/48 hours
                  send post event email
ON-DEMAND




                                 Send Email
                                              28
Timeline
            +24/48 hours
                  social media:
ON-DEMAND




                  on-demand now
                  available




                             Social Media
                                            29
Timeline
            +1 week
                submit webcast to social bookmarking
ON-DEMAND




                Social Media
                                                       30
http://bit.ly/3IymI3
Promoting
Your
Webcast




                           31
Delivery Techniques




                      32
Poor Feedback Based
on Delivery Technique




                        33
Top 5 Tips for Success

1. Prepare your space




                           34
Top 5 Tips for Success

1. Prepare your space
2. Talk with your face




                           35
Top 5 Tips for Success

1. Prepare your space
2. Talk with your face
3. Communicate what your
 audience can’t see




                           36
Top 5 Tips for Success

1. Prepare your space
2. Talk with your face
3. Communicate what your
  audience can’t see
4. Manage the clock




                           37
Top 5 Tips for Success

1. Prepare your space
2. Talk with your face
3. Communicate what your
  audience can’t see
4. Manage the clock
5. Move slides just in front of you


                                      38
Top 5 Mistakes

1. Starting late / starting slow




                                   39
Top 5 Mistakes

1. Starting late / starting slow
2. Having poor audio quality




                                   40
Top 5 Mistakes

1. Starting late / starting slow
2. Having poor audio quality
3. Disguising a sales pitch




                                   41
Top 5 Mistakes

1.   Starting late / starting slow
2.   Having poor audio quality
3.   Disguising a sales pitch
4.   Going long




                                     42
Top 5 Mistakes

1.   Starting late / starting slow
2.   Having poor audio quality
3.   Disguising a sales pitch
4.   Going long
5.   Reading a script



                                     43
http://bit.ly/Tsp7O
The Art of
Webcast
Delivery




                           44
Building Community




                     45
Have a Home




              46
Content Subscription




                       47
Offer On-demand




                  48
Know What’s Working




                      49
Questions




            50

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Online Events 101

  • 2. HOST PROGRAM David Pitta BrightTALK ™ Evangelist ONLINE EVENTS ACADEMY @davepitta @brighttalk PRODUCER Kathryn Kilner Marketing Coordinator @kkilner #eventsonline Online Events Academy 2
  • 3. Agenda  Defining your business goal  Preparing your content  Promoting your event  Delivering your event  Building community 3
  • 5. What Is Content Marketing? The creation and distribution of valuable, relevant, and compelling content for your target audience 5
  • 6. Identify Your Business Goal Goal Audience Industry Thought leadership Lead generation Lead nurturing Improve retention Brand development Increase direct sales Develop partnerships Page views Increase time on site Industry awareness Revenue 6
  • 7. Identify Your Audience Goal Audience Industry Thought leadership User Lead generation Buyer Lead nurturing Decision maker Improve retention Evangelists Brand development Influencers Increase direct sales Analyst Develop partnerships Technical expert Page views Business owner Increase time on site CXO Industry awareness Scientist Revenue Data manager 7
  • 8. Identify Industry Segment Goal Audience Industry Thought leadership User Aerospace & defense Lead generation Buyer Automotive Lead nurturing Decision maker Education Improve retention Evangelists Financial services Brand development Influencers Government Increase direct sales Analyst Healthcare & pharma Develop partnerships Technical expert Technology Page views Business owner Hospitality & Increase time on site CXO entertainment Industry awareness Scientist Retail Revenue Data manager Manufacturing Professional services 8
  • 9. A Goal and a Target Goal Audience Industry Thought leadership User Aerospace & defense Lead generation Buyer Automotive Lead nurturing Decision maker Education Improve retention Evangelists Financial services Brand development Influencers Government Increase direct sales Analyst Healthcare & pharma Develop partnerships Technical expert Technology Page views Business owner Hospitality & Increase time on site CMO Entertainment Industry awareness Scientist Retail Revenue Data manager Manufacturing Professional services 9
  • 12. Topic Brainstorm Presentations Theme should inform, Visuals inspire, or persuade Interactivity your audience. Rehearse 12
  • 13. Topic Thought Leadership & Panels 13
  • 14. Topic Fill a Knowledge Gap in Your Industry 14
  • 16. Theme Find a Theme and Connect the Story 16
  • 17. Visuals Use Images Resources: istockphoto.com ($) Fotolia.com ($) Photos.com ($) Flickr.com (cc) 17
  • 18. Interactivity Use Votes for Customer Insight 18
  • 22. Timeline -1 month -3 weeks -2 weeks -1 week -48 hours -24 hours LIVE ON-DEMAND registrations Webcast Promotion: Pre-Event 22
  • 23. Timeline -1 month setup landing page ON-DEMAND Landing Page 23
  • 24. Timeline -1 week send email invitation ON-DEMAND Email Marketing 24
  • 25. timeline -1 week LinkedIn groups ON-DEMAND Social Media 25
  • 26. Timeline -1 week schedule twitter messages ON-DEMAND Social Media 26
  • 27. Timeline +24/48 hours +1 week +2 weeks +3 weeks Next Event ON-DEMAND viewings Webcast Promotion: Post Event 27
  • 28. Timeline +24/48 hours send post event email ON-DEMAND Send Email 28
  • 29. Timeline +24/48 hours social media: ON-DEMAND on-demand now available Social Media 29
  • 30. Timeline +1 week submit webcast to social bookmarking ON-DEMAND Social Media 30
  • 33. Poor Feedback Based on Delivery Technique 33
  • 34. Top 5 Tips for Success 1. Prepare your space 34
  • 35. Top 5 Tips for Success 1. Prepare your space 2. Talk with your face 35
  • 36. Top 5 Tips for Success 1. Prepare your space 2. Talk with your face 3. Communicate what your audience can’t see 36
  • 37. Top 5 Tips for Success 1. Prepare your space 2. Talk with your face 3. Communicate what your audience can’t see 4. Manage the clock 37
  • 38. Top 5 Tips for Success 1. Prepare your space 2. Talk with your face 3. Communicate what your audience can’t see 4. Manage the clock 5. Move slides just in front of you 38
  • 39. Top 5 Mistakes 1. Starting late / starting slow 39
  • 40. Top 5 Mistakes 1. Starting late / starting slow 2. Having poor audio quality 40
  • 41. Top 5 Mistakes 1. Starting late / starting slow 2. Having poor audio quality 3. Disguising a sales pitch 41
  • 42. Top 5 Mistakes 1. Starting late / starting slow 2. Having poor audio quality 3. Disguising a sales pitch 4. Going long 42
  • 43. Top 5 Mistakes 1. Starting late / starting slow 2. Having poor audio quality 3. Disguising a sales pitch 4. Going long 5. Reading a script 43
  • 50. Questions 50