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Scaling the
Possibilities
of Utility
Technologies
THE TIPPING POINT FOR UTILITY TECHNOLOGY
The Utility Industry
When it comes to running services for an entire city, state, or even country utility
companies are king
Since the world’s first public electricity supply in 1881 the industry management
processes have changed very little
For most standard utility companies as many as 2/3 of employees work in the field
With world electricity consumption predicted to increase by 87% over the next two
decades, it’s time for a change in operations
offers mobile
utility workforce management
solutions that empower electricity,
gas and water companies of all
sizes – along with their service
contractors and providers – to
meet these new demands.
Communication
Mobile applications assist in implementing a cohesive
system for communication for many companies,
whether it’s accomplished through integrated
solutions or BYOD (Bring Your Own Device) which has
seen steady growth in adoption for organizations
since the mid 2000’s.
In particular the growth dispatch technologies have
helped utility companies accomplish more than ever
before. When field workers and dispatch are
integrated with mobile technologies both parties are
instantly notified when there is an issue.
Outage
Management
Technologies
Frequency of power outages has increased by 125%
during the last 15 years. As the number of outages
continues to grow due to weather extremes so does the
customer’s expectations
Cloud based applications and offline technology allow
for communication to occur even during the most
extreme weather conditions.
Outage management technologies give dispatch and
technicians information on where the outage is, what
caused the problem, and how to fix the issue.
Applications such as SmartField from MobileLogix
predicts arrival times + or – 30 minutes with 96%
consistency.
GPS Vehicle Tracking
Success in the field can most often be attributed to vehicle tracking using GPS
locating software. This added technology helps reduce operational costs while
increasing productivity.
Locating the nearest technician is the first step in completing a job efficiently.
Utilities are used by nearly every geographic location therefore important to have
tech’s strategically spread out throughout the area
When a crew of technicians are chosen based off of their current location you are
reducing gas cost and travel time.
Using a field service management solution you can predict with 98% percent
accuracy when a problem will occur and how long the job will take to complete.
AUTOMATING FIELD
SERVICE MANAGEMENT
CAN IMPROVE UTILITY
COMPANIES PRODUCTIVITY
BY 12%
UTILITY COMPANIES CAN
EXPECT TO SEE A 27% INCREASE
IN SERVICE PROFITABILITY
WHEN USING A DISPATCH
MANAGEMENT SOLUTION
THE UTILITIES
MANAGEMENT INDUSTRY IS
EXPECTED TO GROW 20.35%
FROM 2016-2021
@MOBILELOGIX
WWW.MOBILELOGIX.COM

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Scaling the Possibilities of Utility Technologies

  • 1. Scaling the Possibilities of Utility Technologies THE TIPPING POINT FOR UTILITY TECHNOLOGY
  • 2. The Utility Industry When it comes to running services for an entire city, state, or even country utility companies are king Since the world’s first public electricity supply in 1881 the industry management processes have changed very little For most standard utility companies as many as 2/3 of employees work in the field With world electricity consumption predicted to increase by 87% over the next two decades, it’s time for a change in operations
  • 3. offers mobile utility workforce management solutions that empower electricity, gas and water companies of all sizes – along with their service contractors and providers – to meet these new demands.
  • 4. Communication Mobile applications assist in implementing a cohesive system for communication for many companies, whether it’s accomplished through integrated solutions or BYOD (Bring Your Own Device) which has seen steady growth in adoption for organizations since the mid 2000’s. In particular the growth dispatch technologies have helped utility companies accomplish more than ever before. When field workers and dispatch are integrated with mobile technologies both parties are instantly notified when there is an issue.
  • 5. Outage Management Technologies Frequency of power outages has increased by 125% during the last 15 years. As the number of outages continues to grow due to weather extremes so does the customer’s expectations Cloud based applications and offline technology allow for communication to occur even during the most extreme weather conditions. Outage management technologies give dispatch and technicians information on where the outage is, what caused the problem, and how to fix the issue. Applications such as SmartField from MobileLogix predicts arrival times + or – 30 minutes with 96% consistency.
  • 6. GPS Vehicle Tracking Success in the field can most often be attributed to vehicle tracking using GPS locating software. This added technology helps reduce operational costs while increasing productivity. Locating the nearest technician is the first step in completing a job efficiently. Utilities are used by nearly every geographic location therefore important to have tech’s strategically spread out throughout the area When a crew of technicians are chosen based off of their current location you are reducing gas cost and travel time. Using a field service management solution you can predict with 98% percent accuracy when a problem will occur and how long the job will take to complete.
  • 7. AUTOMATING FIELD SERVICE MANAGEMENT CAN IMPROVE UTILITY COMPANIES PRODUCTIVITY BY 12% UTILITY COMPANIES CAN EXPECT TO SEE A 27% INCREASE IN SERVICE PROFITABILITY WHEN USING A DISPATCH MANAGEMENT SOLUTION THE UTILITIES MANAGEMENT INDUSTRY IS EXPECTED TO GROW 20.35% FROM 2016-2021