MobileLogix Workforce Management solution provides a trusted and advanced mobile user experience for field service personnel. Fully realize your company data by easily tracking and managing labor resources, equipment, and materials with a dynamic range of superior enterprise solutions. Powered with SmartField predictive technology, you can connect and forecast all your field service management needs and company data through one unified system. Optimizing customer communications and your end-to-end field service management life-cycle.
We track field resources, communicate with customers and report on productivity at every level. Scheduling, Dispatch, Time Sheets, Asset Management, GIS, GPS, Customer Portals all on a single platform, and integrated with Oracle Financials, SAP, Viewpoint and more.
Software by MobileLogix
Learn more at www.mobilelogix.com
2. The Utility Industry
When it comes to running services for an entire city, state, or even country utility
companies are king
Since the world’s first public electricity supply in 1881 the industry management
processes have changed very little
For most standard utility companies as many as 2/3 of employees work in the field
With world electricity consumption predicted to increase by 87% over the next two
decades, it’s time for a change in operations
3. offers mobile
utility workforce management
solutions that empower electricity,
gas and water companies of all
sizes – along with their service
contractors and providers – to
meet these new demands.
4. Communication
Mobile applications assist in implementing a cohesive
system for communication for many companies,
whether it’s accomplished through integrated
solutions or BYOD (Bring Your Own Device) which has
seen steady growth in adoption for organizations
since the mid 2000’s.
In particular the growth dispatch technologies have
helped utility companies accomplish more than ever
before. When field workers and dispatch are
integrated with mobile technologies both parties are
instantly notified when there is an issue.
5. Outage
Management
Technologies
Frequency of power outages has increased by 125%
during the last 15 years. As the number of outages
continues to grow due to weather extremes so does the
customer’s expectations
Cloud based applications and offline technology allow
for communication to occur even during the most
extreme weather conditions.
Outage management technologies give dispatch and
technicians information on where the outage is, what
caused the problem, and how to fix the issue.
Applications such as SmartField from MobileLogix
predicts arrival times + or – 30 minutes with 96%
consistency.
6. GPS Vehicle Tracking
Success in the field can most often be attributed to vehicle tracking using GPS
locating software. This added technology helps reduce operational costs while
increasing productivity.
Locating the nearest technician is the first step in completing a job efficiently.
Utilities are used by nearly every geographic location therefore important to have
tech’s strategically spread out throughout the area
When a crew of technicians are chosen based off of their current location you are
reducing gas cost and travel time.
Using a field service management solution you can predict with 98% percent
accuracy when a problem will occur and how long the job will take to complete.
7. AUTOMATING FIELD
SERVICE MANAGEMENT
CAN IMPROVE UTILITY
COMPANIES PRODUCTIVITY
BY 12%
UTILITY COMPANIES CAN
EXPECT TO SEE A 27% INCREASE
IN SERVICE PROFITABILITY
WHEN USING A DISPATCH
MANAGEMENT SOLUTION
THE UTILITIES
MANAGEMENT INDUSTRY IS
EXPECTED TO GROW 20.35%
FROM 2016-2021