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brightwavegroup.com
Made-to-measure
Trends in personalised digital learning
ONE
SIZE
FITS
ALL?
ONE
SIZE
FITS
ALL?
Made-to-measure
Tailoring a digital experience, based
on what is known about the
individual.
What is personalisation?
Connect the right people, to the right
content, at the right time and place
Personalisation is all
around us
Emotional connection
Data is the key ingredient
And… people expect it
Turning to the
workplace…
“Employee engagement is the
most important issue
companies face around the
world.”
- Deloitte’s 2015 Global Human Capital ...
PWC – My life connected
http://pwcmegatrends.co.uk/mylifeconnected/
What’s your education wish?
• I wish I could tailor
le...
“We have wasted a
fortune by spoon-feeding
‘one size fits all’ to passive
participants.”
- Lucy Adams, Ex-BBC HR Director
...
In a one-size-fits all world:
• We waste time and money
• We disengage people
• We ignore expertise
• We fail to innovate
This means businesses risk:
• Losing money
• Losing great people
• Slowing down
Why does personalised
learning help?
Increased relevance
More efficient
Increased engagement
Increased recall and
understanding
Leading to:
• Better performance
• Retained top talent
Trends in
personalisation
Digital playlists
Digital learning playlists
• Mix of internal and external
• Curate content to meet goals
• Follow interesting subjects
• D...
User-generated expertise
Diagnostics & content filtering
Diagnostics & content filtering
Diagnostics & content filtering
Diagnostics & content filtering
Diagnostics & content filtering
• Assess prior knowledge levels
• Deliver content that is relevant
• The importance of per...
Recommendation engines
I bought this…
I might want these…
Data-driven peer recommendations
vs
Recommendation engines
• Peer reviews – rate and comment
• Recommended pathways
• Follow your career idols
Real time experiences
1:1 coaching and feedback
1:1 coaching and feedback
• Manager continuous review
• Collaboration with experts
• Feedback from peers
Goals and recognition
Goals and recognition
• Ensure a human touch
• Take a lesson from gaming, little
and often
• Create a framework of goals
Choose your own adventure…
Right place and time… and device
The perfect
mix: just in
time, just
enough,
just for me
Point of need problem solving
Performance management
Experiential evidence
Visible goals 1:1 coaching
Collaboration
Changing the nature of the LMS…
Evolution of the LMS…
…to a facilitator of network interactions
Helps businesses perform
better and faster, at the
speed of change
What does the
future hold?
Wearables
Biometrics – health trackers
Adaptive analytics
The importance of personal choice
“The future is already with
us – we just need to bring it
to work.”
- Clive Shepherd
Parting words…
Made to measure: Trends in personalised digital learning
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Made to measure: Trends in personalised digital learning

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Personalisation across all forms of digital media is opening a wealth of opportunity for learning and development. Meg discusses the various trends of personalisation and how you can utilise these in the digital learning mix to deliver real impact for your organisation – greater employee engagement, higher retention rates and increased speed to competency.

This presentation was delivered by Meg Stevenson at Brightwave Group's 'Up close and personal: Optimising the learner experience' event, 19th November 2015, at The Brewery, London.

Publié dans : Business
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Made to measure: Trends in personalised digital learning

  1. 1. brightwavegroup.com Made-to-measure Trends in personalised digital learning
  2. 2. ONE SIZE FITS ALL?
  3. 3. ONE SIZE FITS ALL?
  4. 4. Made-to-measure
  5. 5. Tailoring a digital experience, based on what is known about the individual. What is personalisation?
  6. 6. Connect the right people, to the right content, at the right time and place
  7. 7. Personalisation is all around us
  8. 8. Emotional connection
  9. 9. Data is the key ingredient
  10. 10. And… people expect it
  11. 11. Turning to the workplace…
  12. 12. “Employee engagement is the most important issue companies face around the world.” - Deloitte’s 2015 Global Human Capital trends report
  13. 13. PWC – My life connected http://pwcmegatrends.co.uk/mylifeconnected/ What’s your education wish? • I wish I could tailor learning to my personal needs • I wish alternative qualifications were better recognised by employers • I wish I had more choices in the way I learn
  14. 14. “We have wasted a fortune by spoon-feeding ‘one size fits all’ to passive participants.” - Lucy Adams, Ex-BBC HR Director Stop spoon-feeding
  15. 15. In a one-size-fits all world: • We waste time and money • We disengage people • We ignore expertise • We fail to innovate
  16. 16. This means businesses risk: • Losing money • Losing great people • Slowing down
  17. 17. Why does personalised learning help?
  18. 18. Increased relevance
  19. 19. More efficient
  20. 20. Increased engagement
  21. 21. Increased recall and understanding
  22. 22. Leading to: • Better performance • Retained top talent
  23. 23. Trends in personalisation
  24. 24. Digital playlists
  25. 25. Digital learning playlists • Mix of internal and external • Curate content to meet goals • Follow interesting subjects • Daily learning suggestions • Multi-media mix
  26. 26. User-generated expertise
  27. 27. Diagnostics & content filtering
  28. 28. Diagnostics & content filtering
  29. 29. Diagnostics & content filtering
  30. 30. Diagnostics & content filtering
  31. 31. Diagnostics & content filtering • Assess prior knowledge levels • Deliver content that is relevant • The importance of personal interest
  32. 32. Recommendation engines I bought this… I might want these…
  33. 33. Data-driven peer recommendations vs
  34. 34. Recommendation engines • Peer reviews – rate and comment • Recommended pathways • Follow your career idols
  35. 35. Real time experiences
  36. 36. 1:1 coaching and feedback
  37. 37. 1:1 coaching and feedback • Manager continuous review • Collaboration with experts • Feedback from peers
  38. 38. Goals and recognition
  39. 39. Goals and recognition • Ensure a human touch • Take a lesson from gaming, little and often • Create a framework of goals
  40. 40. Choose your own adventure…
  41. 41. Right place and time… and device
  42. 42. The perfect mix: just in time, just enough, just for me
  43. 43. Point of need problem solving
  44. 44. Performance management Experiential evidence Visible goals 1:1 coaching Collaboration
  45. 45. Changing the nature of the LMS…
  46. 46. Evolution of the LMS…
  47. 47. …to a facilitator of network interactions
  48. 48. Helps businesses perform better and faster, at the speed of change
  49. 49. What does the future hold?
  50. 50. Wearables
  51. 51. Biometrics – health trackers
  52. 52. Adaptive analytics
  53. 53. The importance of personal choice
  54. 54. “The future is already with us – we just need to bring it to work.” - Clive Shepherd Parting words…

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