1. Suresh B
Mobile: +91 8939831204 / 9962319152 ~ E-mail: Sureshbalu.333@gmail.com
Aspiring for assignments in Cooperate Marketing & Sales / Customer Relationship
Management / Business development / Business Planning / Team management with
a growth oriented organisation
PROFESSIONAL PREFACEPROFESSIONAL PREFACE
 MBA (Marketing) professional with 3 years of experience in Corporate Sales &
Marketing, and Customer Relationship Management.
 Handling corporate business operations for conceptualizing & implementing sound
business strategies for accomplishment of sales targets.
 Proficient in handling day-to-day activities in co-ordination with internal / external
departments for smooth business operations.
 Adept at providing sales support, negotiating deals, strategic planning and providing
customer service.
 An Out-of-the-Box Thinker with a track record of increasing revenues, streamlining
operations, evolving process improvement strategies and creating a team work
environment to enhance productivity innovatively for organisations.
 Distinction of being Qualified & Well Trained Cooperate sales with sound judgement in
setting priorities.
 Excellent communication & exceptional interpersonal and man management skills with the
ability to lead large teams & establish relationships with key players in the industry.
CORE COMPETENCIESCORE COMPETENCIES
Sales & Marketing
 Formulating strategies for achievement of goals and targets by identifying & developing
new avenues for long term growth.
 Mapping the action plans by individuals as well as by the team for conducting effective
search of sales leads and prospects.
 Overseeing marketing operations thereby achieving increased sales growth/ maximized
profitability.
 Implementing sales promotional activities for maximum brand visibility and obtaining
market share.
 Providing sales support to the sales team by preparing proper proposals on sales and
inventory.
 Extending administrative / back office support to the sales team for achievement of the set
targets.
 Networking with sales coordination team to collect and collate data about the market
movement.
 Identifying loopholes in business plans & suggesting corrective actions to improve the
same.
 Co-ordinating with all zones and Preparing & generating daily, weekly and monthly MIS
reports.
 Creating the monthly reports on goods / items which are out of stock & on damaged
goods.
Client Relationship Management
 Managing customer service operations & ensuring customer satisfaction by achieving
delivery & service quality norms.
 Maintaining cordial relations with customers to sustain of the profitability the business.
 Building & maintaining healthy business relations with major clientele, ensuring maximum
customer satisfaction by achieving delivery & quality norm.
 Cementing good working relationship with Vendors, Business Associates, Superiors, Sub-
ordinates and other departments in the office.

2.  Providing value added customer services by attending customer queries and issues.
ORGANISATIONAL SCANORGANISATIONAL SCAN
Jan ’12 – Present
Fortis Malar Hospitals Ltd, Chennai – Executive
Key Deliverables
Handling of all corporate healthcare requirement which includes
 Corporate Account Management and New Account sign up - Active Management of major
corporate accounts (Private corporate, PSU and State government Departments).
 Budgeting, planning and forecasting of Corporate Marketing.
 Basis of client requirement, customizing the health check-up packages.
 Implementation of Corporate Marketing Strategies – Corporate Health Awareness Lectures,
Health Screening Camps, Health Shows, Value Added Services and efforts to position
Fortis, as the preferred Healthcare Services provider.
 Organizing paid onsite camp.
 Liaising and building relationship with corporate and CMO’S.
 Organizing the corporate meet and evaluating the results.
 Identify / analyze the business potential of new project investment across Tamilnadu.
 Handling Entire Tamil Nadu New Health Insurance Scheme across Chennai.
 Generating & reviewing weekly and monthly reports for achieving KRA.
 Monitoring competitor activity and collecting competitor information database.
 Accounts Reconciliation and Credit control.
 Conducting CME program to the HR and Corporate Doctors.
Significant Highlights
 Achieved the target of Rs. 6 cores in a year.
 Escalated Market share from 59%to 67%.
ACADEMIAACADEMIA
MBA (Marketing) 2012
Thangavelu Engineering College, Chennai (Anna University).
Bachelor of Business Administrative 2010
Apollo Arts & Science College, Chennai (Madras University).
IT EXPOSUREIT EXPOSURE
Tool : Oracle Applications eBusiness suite version 11.5.10.2
Operating Systems : MS Windows Family (95, 98, ME, 2000, XP & Vista)
Office Suite : MS Office (Word, Excel & PowerPoint, Outlook & Outlook Express)
Internet Knowledge : Web Surfing (Emails, Search Engine, etc.)
PERSONAL DOSSIERPERSONAL DOSSIER
Date of Birth : 5th
April, 1989.
Address : No.26, I – Block, Raja annamalaipuram, Chennai - 28
Linguistic Abilities : English, Tamil.
Marital Status : Single
Passport No & Expiry: K9974951 – 18/04/2023