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Making a Good Workplace Great CDL Conference 2010
Introductions ,[object Object],[object Object],[object Object],[object Object]
Program Outline ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Purpose ,[object Object],[object Object],[object Object],[object Object]
SUNY’s Core Values ,[object Object],[object Object],[object Object],[object Object],[object Object]
College Strategic Plan ,[object Object],[object Object],[object Object],[object Object],[object Object]
Vision 2015 ,[object Object],[object Object],[object Object],[object Object]
Strategic Theme “A” ,[object Object],[object Object],[object Object],[object Object]
Civility in the Workplace
Definitions ,[object Object],[object Object],[object Object],[object Object]
Incivility Examples ,[object Object],[object Object],[object Object],[object Object],[object Object]
Incivility Examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Negative Behaviors: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Verbal and Physical Aggression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Positive Behaviors Can you identify characteristics of an effective workplace?
Barriers to Effectiveness What are some individual and  organizational barriers to effectiveness?
Barriers to Effectiveness ,[object Object],[object Object],[object Object],[object Object]
Bullying Tactics ,[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to Effectiveness ,[object Object],[object Object],[object Object],[object Object]
Small Group Scenario’s ,[object Object],[object Object]
Expectations Exercise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Expectations Exercise ,[object Object],[object Object]
So….What can you take back?
A Culture of Civility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Focus on common ground rather than differences
Make the workplace BETTER!
Questions??? THANK YOU FOR ATTENDING

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Cdl conf making a good place great

Notes de l'éditeur

  1. ##
  2. ##
  3. ## Abbreviated training session given the timeframe of 45-minutes
  4. The University-wide Strategic Plan, entitled “The Power of SUNY… 2010 and Beyond” cites 5 Core Values. You’ll see that the Universities values closely aligns with the college’s vision statements regarding civility in the workplace.
  5. This is 1 of 5 clear objectives identified in the President’s Vision Statement for 2015. Our attention today will be focused on the statement in blue.
  6. “ A learning organization is an institution that continuously reflects upon its operations and effectiveness and evolves accordingly in innovative ways in order to better achieve its mission.” Our discussion today will focus on doing better by each other.
  7. Julie
  8. ## Some positive workplace characteristics? Appreciation Rewards and Praise Being acknowledged for work well done Contributions to the mission Complements Self-worth
  9. ## Personal bias Lack of resources Lack of support Unwelcoming spaces Not recognized for work will done Lack of cultural understanding
  10. Scenario 1: Cindy and Peter Scenario 2: Joe Scenario 3: Janie ##
  11. ## What did you learn from the “Unwritten Rules” exercise? - communication - address early annoyances - don’t sweat the small stuff Everyone experiences annoyances at work. Work with each other – work it out!
  12. ## Learn acceptance
  13. We need to value and try to understand differences -- but most importantly, to move forward – to be a GREAT institution to work and learn, we need to focus on ‘common ground’ rather than differences. This is especially important when working in groups or cultivating teamwork. We need to focus on similarities, same goals and look for common ground. Share respectful expectation! Which means, we sometimes need to ‘shift our perspectives’
  14. It may take time for a workplace culture to change to be more positive. It takes dedication and input from all employees and it may require that employees look within to assure they are ‘in check’. Some may say that they work in a great environment that is respectful – and we say terrific!!! Stay Vigilant! Talk about it! Share it! Identify what it is you have that makes the work environment work well.
  15. ##