Chris Atherton (@finiteattention) at #DareConf Mini, 20th January 2014.
From the conference programme:
Other people can drive us crazy. So when understanding people forms a big part of your job, you have two choices: be driven crazy, or start finding people delightful, pronto. In this session, Chris will explain why understanding people for a living will make you happier. You’ll learn:
* the #1 rule for liking people more,
* how to use barely-games to start empathising with other people,
* how to start scary conversations by setting simple challenges (spoiler: they’re not really that scary), and
* how to turn conversations into services that do what your business and your customers actually want
UPDATE: video of this now available: http://2014.dareconf.com/mini/london/atherton. If you enjoy it, please donate! It helps Dare run another event again soon.
39. But keep practicing spending quality time,
and with finding something to like
40. and incrementally,
you will start listening to yourself sooner,
and stop being angry sooner.
Disengaged from your project? Go spend some quality time
with the people who’ll be using it.
Angry with someone? Get to know them better.