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Mobilising tacit knowledge to
improve care for older patients
with multi-morbidity
Richard Lilford and Gill Combes
Theme 4...
Background
65% of 65-84 year olds and 81.5% of 85+ year olds have multiple long-
term conditions.(1)
Multi-morbid patients...
Background
Care is often sub-optimal:
- Patients report: repeated assessments and clinical tests; fragmented
care; conflic...
Background
Limited evidence base for treating multi-morbid patients (3)
Optimal treatment for patients with multiple condi...
Possible curriculum
CoolaCollaboration
across service
and professional
boundaries
Leadership and
followership
skills
Commu...
Developing an intervention
Intervention could be a combination of:
1) Education
- team-based learning (hospital specialist...
Evaluation
Programme Development Grant
1. Intervention development
- curriculum development
- case studies and scenarios
-...
Evaluation
Programme Grant
1. Development of outcome measures
- patient experience of care
- simulated quality of care
2. ...
Discussion questions
1. What theories are relevant to the acquisition of tacit knowledge?
2. Is the intervention powerful ...
References
(1) Barnett K., Mercer S., Norbury M. et al. Epidemiology of multimorbidity and implications for health care, r...
Multi morbidity - the notion of tacit knowledge - Magdalena Skrybant and Celia Taylor
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Multi morbidity - the notion of tacit knowledge - Magdalena Skrybant and Celia Taylor

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Magdalena Skrybant and Celia Taylor stepped into the breach on the second day of our Scientific Advisory Group after one of our presenters was taken ill.

Publié dans : Santé
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Multi morbidity - the notion of tacit knowledge - Magdalena Skrybant and Celia Taylor

  1. 1. Mobilising tacit knowledge to improve care for older patients with multi-morbidity Richard Lilford and Gill Combes Theme 4 12/06/2015
  2. 2. Background 65% of 65-84 year olds and 81.5% of 85+ year olds have multiple long- term conditions.(1) Multi-morbid patients have higher mortality than expected from summing the effects of individual diseases. (2) Good quality care for multi-morbid patients requires coordinated patient-centred care.
  3. 3. Background Care is often sub-optimal: - Patients report: repeated assessments and clinical tests; fragmented care; conflicting advice; polypharmacy; and difficulties navigating pathways. - Many patients require multiple individuals to contribute to their care: hospital specialists, GPs, nurse practitioners, pharmacists, social workers and voluntary service workers. - Professionals often work in silos or experience organisational barriers to multidisciplinary team working.
  4. 4. Background Limited evidence base for treating multi-morbid patients (3) Optimal treatment for patients with multiple conditions resists codification in guidelines. Requires professionals to identify, elicit, integrate and communicate many types of knowledge – concept of the ‘bricoleur’. (4) These types of knowledge can be defined as tacit knowledge (5) or sticky (6) knowledge. Tacit knowledge can be surfaced and improved by structured group education which mirrors the delivery of care.
  5. 5. Possible curriculum CoolaCollaboration across service and professional boundaries Leadership and followership skills Communication with patients and carers Knowing what each service does and the constraints they face Knowing when and how to bring in services Communicating with a range of other professionals Negotiating on behalf of patients Recognising the role of specialists in general care Being able to challenge and alter specialist prescriptions Specialists being willing to accept decisions made by generalists in patients’ interests Eliciting patient preferences Having an adaptable communication style Communicating in ways which enhance patient empowerment Prioritising when treatments are conflicting or over- burdensome Recognising crucial treatments for different combinations of conditions Integrating patient preferences with clinical judgement Clinical skills
  6. 6. Developing an intervention Intervention could be a combination of: 1) Education - team-based learning (hospital specialists, GPs, nurse specialists, pharmacists, social workers) - interactive, using scenarios/role play/simulation based on real patient case studies - 3-4 half-day sessions. 2) Team and organisational development - on-going support for implementing changes to care - facilitated team meetings every 4-6 weeks for 6 months - could include peer observation and feedback.
  7. 7. Evaluation Programme Development Grant 1. Intervention development - curriculum development - case studies and scenarios - team and organisational element. 2. Pre-implementation evaluation - feasibility of implementation.
  8. 8. Evaluation Programme Grant 1. Development of outcome measures - patient experience of care - simulated quality of care 2. Pre-implementation piloting 3. Evaluation with teams from 6-8 GP practices - 1 year intervention - 12/18 months evaluation
  9. 9. Discussion questions 1. What theories are relevant to the acquisition of tacit knowledge? 2. Is the intervention powerful enough to impact on practice? 3. Is the intervention likely to be able to be implemented, given the constraints on the NHS? 4. Are there alternatives to the team and organisational development part of the intervention? 5. What observations might we use to test out if we are on the right track (in the Programme Development Grant phase)? 6. What might be suitable designs for the final study? 7. What sources of evidence should we seek to collect for which end- points?
  10. 10. References (1) Barnett K., Mercer S., Norbury M. et al. Epidemiology of multimorbidity and implications for health care, research, and medical education: a cross-sectional study. The Lancet. 2012; 380 (9836), 7–13 July: 37–43. (2) Shiner A, Steel N, Howe A. Multimorbidity: what’s the problem? Quality in Primary Care. 2014; 22 (3):115-9. (3) Rushton CA, Green J, Jaarsma T, Walsh P, Strömberg A, Kadam UT. The challenge of multimorbidity in nurse education: An international perspective. Nurse education today. 2015;35(1):288-92. (4) Lévi-Strauss C. The Savage Mind. Chicago, IL: University of Chicago Press; 1966. (5) Polyani M. The tacit dimension garden city. NY: Doubleday and co., 1966. (6) Boisot

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