David McCaslin, California institute of technology, USA Getting ahead of the curve: an investigation into how the Caltech library succeeds in resource sharing
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23 Oct 2017•0 j'aime•1,100 vues
David McCaslin, California institute of technology, USA Getting ahead of the curve: an investigation into how the Caltech library succeeds in resource sharing
23 Oct 2017•0 j'aime•1,100 vues
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David McCaslin, California institute of technology, USA Getting ahead of the curve: an investigation into how the Caltech library succeeds in resource sharing
- 2. Agenda • About Caltech • Landscape of the Caltech Library, resource sharing, and academic publishing • What did we do? • Findings • Conclusion / Next steps?
- 3. • Established in 1891 • 34 Nobel Laureates • #1 in World University Rankings (from Times Higher Education) from 2011-2016 • 979 undergraduate / 1,261 graduate students • 300 professorial faculty / 600+ research scholars
- 4. • 6 Libraries on campus • 46 total staff and librarians • $5 million budget
- 6. Pre - 2015 • Charged our users $6.50 for each request • Interlibrary loan returnable (books) • Interlibrary loan non-returnable (articles, book chapters) • Document Delivery (our own holdings to our users) • Charging our patrons set a standard • Flat budgets since 2004 • Gaps in budget addressed year to year
- 7. Pre - 2015 • Charged our users $6.50 for each request • Interlibrary loan returnable (books) • Interlibrary loan non-returnable (articles, book chapters) • Document Delivery (our own holdings to our users) • Charging our patrons set a standard • Flat budgets since 2004 • Gaps in budget addressed year to year
- 8. Pre - 2015 • Charged our users $6.50 for each request • Interlibrary loan returnable (books) • Interlibrary loan non-returnable (articles, book chapters) • Document Delivery (our own holdings to our users) • Charging our patrons set a standard • Flat budgets since 2004 • Gaps in budget addressed year to year
- 10. Pre - 2015 • Charged our users $6.50 for each request • Interlibrary loan returnable (books) • Interlibrary loan non-returnable (articles, book chapters) • Document Delivery (our own holdings to our users) • Charging our patrons set a standard • Flat budgets since 2004 • Gaps in budget addressed year to year
- 13. What did we do? • Challenge the status quo • Break the ”big” deals • Move to a title by title subscription model • Tell users what articles costs • Removed the DocuServe fee to our own patrons • Canceled 600+ electronic journal subscriptions
- 17. Commitment to fulfillment through DocuServe • ”Just in case” model of subscriptions to an ”On demand” access model • Increased investment into DocuServe • All articles and book requests will remain free to campus • Add tokens or deposits to certain publishers/vendors • Priority placed on maintaining a short turnaround time • Introduce RUSH article service
- 23. 651
- 24. 651 7.5%
- 25. 651 7.5% 39%
- 26. 651 7.5% 39% 61%
- 28. Turnaround time
- 29. RUSH requests 2016-17 academic year • 145 RUSH requests (BUT 2017-18 academic year already has 99) • Caltech users chose RUSH 2% of the time (vs. Docuserve’s 98%) • Average turnaround time = 22 minutes • 42% filled in under 5 minutes • 53% filled in under 10 minutes • 67% filled in under 20 minutes • 74% filled in under 30 minutes • 83% filled in under 60 minutes • 17% took over 60 minutes to fulfill • 10% of RUSH requests came from canceled or removed titles • Positive feedback from users
- 31. Next steps • Continue: investment into interlibrary loan/resource sharing unit AND review our journal subscriptions • Concern: stability in RUSH service (will it get too popular?) and interlibrary loan supply model • Benefit: increased budget flexibility