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15th IFLA International Interlending & Document Supply Conference • 4-6 October 2017
Come for the Free Analysis, Stay for ...
INTRODUCTION: GLOBAL
SOURCES OF INSPIRATION
ABOUT PRESENTING DATA
CHAPTER 1: IFLA LIBRARY MAP
OF THE WORLD
IFLA	Library	Map	of	the	World
IFLA	Library	Map	of	the	World
IFLA	Library	Map	of	the	World
IFLA	Library	Map	of	the	World
IFLA	Library	Map	of	the	World
IFLA	Library	Map	of	the	World
IFLA	Library	Map	of	the	World
IFLA	Library	Map	of	the	World
Lessons I learned:
IFLA	Library	Map	of	the	World
Lessons I learned:
•  One source for global library data is a powerful idea.
IFLA	Library	Map	of	the	World
Lessons I learned:
•  One source for global library data is a powerful idea.
•  Interactive visualizations of data can be ...
Lessons I learned:
•  One source for global library data is a powerful idea.
•  Interactive visualizations of data can be ...
Lessons I learned:
•  One source for global library data is a powerful idea.
•  Interactive visualizations of data can be ...
Lessons I learned:
•  One source for global library data is a powerful idea.
•  Interactive visualizations of data can be ...
CHAPTER 2: GOOGLE STREET
VIEW
Google	Street	View
Google	Street	View
Google	Street	View
Google	Street	View
Google	Street	View
Google	Street	View
Google	Street	View
Google	Street	View
Google	Street	View
Lessons I learned:
Google	Street	View
Lessons I learned:
•  Data is powerful. Data over time is transcendent.
Google	Street	View
Lessons I learned:
•  Data is powerful. Data over time is transcendent.
•  Even when data doesn’t answer all your question...
Lessons I learned:
•  Data is powerful. Data over time is transcendent.
•  Even when data doesn’t answer all your question...
Lessons I learned:
•  Data is powerful. Data over time is transcendent.
•  Even when data doesn’t answer all your question...
Lessons I learned:
•  Data is powerful. Data over time is transcendent.
•  Even when data doesn’t answer all your question...
CHAPTER 3: OCLC POLICIES
DIRECTORY AND OCLC USAGE
STATISTICS
OCLC	Policies	Directory
•  8,247 active ILL
suppliers on OCLC ILL
•  In 242 countries and
territories
•  7,569 (91.8%) are
located in the US
•  67...
OCLC	Policies	Directory	
Imaginary Consortium
made up of
Organizing Committee
countries
OCLC	Policies	Directory	
Imaginary Consortium
made up of
Organizing Committee
countries
United States of America
OCLC	Policies	Directory	
Imaginary Consortium
made up of
Organizing Committee
countries
Canada Lebanon
China Norway
Finlan...
•  678 active OCLC ILL
suppliers in 241
countries & territories
outside the 50 United
States and DC
•  296 of them (43.7%)...
OCLC	Usage	StaAsAcs
•  Loaned 15 million items
•  Borrowed 7 million items
•  11 non-US countries
loaned 165K items
•  11 non-US countries
bor...
•  Loaned 15 million items
•  Borrowed 7 million items
•  11 non-US countries
loaned 165K items
•  11 non-US countries
bor...
Our	imaginary	consorAum:	ILL	fill	rates	
(per	the	OCLC	Usage	StaAsAcs)	
	
0
10
20
30
40
50
60
70
80
90
China France Germany...
0
10
20
30
40
50
60
70
80
China France Germany So. Africa
Proportion of group’s OCLC ILL lending &
borrowing
Lending Borro...
Lessons I learned:
OCLC	Policies	Directory,	Usage	Stats
Lessons I learned:
•  Even a partial view of the whole environment can be
interesting and useful, even actionable.
OCLC	Po...
Lessons I learned:
•  Even a partial view of the whole environment can be
interesting and useful, even actionable.
•  Bein...
Lessons I learned:
•  Even a partial view of the whole environment can be
interesting and useful, even actionable.
•  Bein...
Lessons I learned:
•  Even a partial view of the whole environment can be
interesting and useful, even actionable.
•  Bein...
Lessons I learned:
•  Even a partial view of the whole environment can be
interesting and useful, even actionable.
•  Bein...
CHAPTER 4: THE OCLC ILL COST
CALCULATOR
OCLC	ILL	Cost	Calculator
•  Megan Gaffney, University of Delaware
•  Justin Hill, Temple University
•  Margarita Moreno, National Library of Austra...
Use	Cases	
•  Users	want	to	know:	
– Their	resource	sharing	unit	costs	
– How	those	costs	evolve	over	Ame	
– How	their	cos...
OCLC	ILL	Cost	Calculator
OCLC	ILL	Cost	Calculator
CONCLUSION: WHAT WILL IT
TAKE TO MAKE THIS HAPPEN?
•  Finish and release the calculator
•  Provide for some data visualization and social
interaction around the calculator
•...
•  Finish and release the calculator
•  Provide for some data visualization and social
interaction around the calculator
•...
•  Finish and release the calculator
•  Provide for some data visualization and social
interaction around the calculator
•...
•  Finish and release the calculator
•  Provide for some data visualization and social
interaction around the calculator
•...
•  Finish and release the calculator
•  Provide for some data visualization and social
interaction around the calculator
•...
•  Difficulty and expense of gathering data
•  Sensitivity of data
•  Availability of data
A big “ask”: some obstacles
Difficulty & expense of gathering data
Difficulty & expense of gathering data
Difficulty & expense of gathering data
Difficulty & expense of gathering data
$17.50/$9.27	
Difficulty & expense of gathering data
$17.50/$9.27	
(72	responses)	
Difficulty & expense of gathering data
$17.50/$9.27	
(72	responses)	
Difficulty & expense of gathering data
$17.50/$9.27	
(72	responses)	
Difficulty & expense of gathering data
$17.50/$9.27	
(72	responses)	
Difficulty & expense of gathering data
$9.62/$3.93	
$17.50/$9.27	
(72	responses)	
Difficulty & expense of gathering data
$9.62/$3.93	
(23	responses)	
$17.50/$9.27	
(72	responses)	
Difficulty & expense of gathering data
•  Addressed in the calculator’s
design
– You will be asked to report only category
totals
– Generic ILL system names is t...
?
?“Even with the grandest ambitions,
you have to start somewhere.”
•  IFLA Library Map of the World
–  International Federation of Library Associations
–  https://librarymap.ifla.org/map
• ...
SM
Together we make breakthroughs possible.
Thanks for listening.
Dennis Massie
Program Officer, OCLC Research
massied@ocl...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
Dennis Massie, OCLC, USA   Come for the free analysis, stay for the community: the ILL cost calculator can be the new wate...
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Dennis Massie, OCLC, USA Come for the free analysis, stay for the community: the ILL cost calculator can be the new watering hole for interlending data

  1. 1. 15th IFLA International Interlending & Document Supply Conference • 4-6 October 2017 Come for the Free Analysis, Stay for the Community: The ILL Cost Calculator Can Be the New Watering Hole for Interlending Data Dennis Massie Program Officer, OCLC Research
  2. 2. INTRODUCTION: GLOBAL SOURCES OF INSPIRATION ABOUT PRESENTING DATA
  3. 3. CHAPTER 1: IFLA LIBRARY MAP OF THE WORLD
  4. 4. IFLA Library Map of the World
  5. 5. IFLA Library Map of the World
  6. 6. IFLA Library Map of the World
  7. 7. IFLA Library Map of the World
  8. 8. IFLA Library Map of the World
  9. 9. IFLA Library Map of the World
  10. 10. IFLA Library Map of the World
  11. 11. IFLA Library Map of the World
  12. 12. Lessons I learned: IFLA Library Map of the World
  13. 13. Lessons I learned: •  One source for global library data is a powerful idea. IFLA Library Map of the World
  14. 14. Lessons I learned: •  One source for global library data is a powerful idea. •  Interactive visualizations of data can be compelling, even thrilling. IFLA Library Map of the World
  15. 15. Lessons I learned: •  One source for global library data is a powerful idea. •  Interactive visualizations of data can be compelling, even thrilling. •  The value of the tool grows in direct proportion to the comprehensiveness of the data. IFLA Library Map of the World
  16. 16. Lessons I learned: •  One source for global library data is a powerful idea. •  Interactive visualizations of data can be compelling, even thrilling. •  The value of the tool grows in direct proportion to the comprehensiveness of the data. •  Data breakdowns and comparisons can tell a riveting story. IFLA Library Map of the World
  17. 17. Lessons I learned: •  One source for global library data is a powerful idea. •  Interactive visualizations of data can be compelling, even thrilling. •  The value of the tool grows in direct proportion to the comprehensiveness of the data. •  Data breakdowns and comparisons can tell a riveting story. •  Even with the grandest ambitions, you have to start somewhere. IFLA Library Map of the World
  18. 18. CHAPTER 2: GOOGLE STREET VIEW
  19. 19. Google Street View
  20. 20. Google Street View
  21. 21. Google Street View
  22. 22. Google Street View
  23. 23. Google Street View
  24. 24. Google Street View
  25. 25. Google Street View
  26. 26. Google Street View
  27. 27. Google Street View
  28. 28. Lessons I learned: Google Street View
  29. 29. Lessons I learned: •  Data is powerful. Data over time is transcendent. Google Street View
  30. 30. Lessons I learned: •  Data is powerful. Data over time is transcendent. •  Even when data doesn’t answer all your questions, it can provide clues about where to find those answers. Google Street View
  31. 31. Lessons I learned: •  Data is powerful. Data over time is transcendent. •  Even when data doesn’t answer all your questions, it can provide clues about where to find those answers. •  Data over time can suggest new questions not indicated by a simple, static view of that data. Google Street View
  32. 32. Lessons I learned: •  Data is powerful. Data over time is transcendent. •  Even when data doesn’t answer all your questions, it can provide clues about where to find those answers. •  Data over time can suggest new questions not indicated by a simple, static view of that data. •  Compiling comprehensive, big-picture data is a worthy goal, no matter the obstacles. Google Street View
  33. 33. Lessons I learned: •  Data is powerful. Data over time is transcendent. •  Even when data doesn’t answer all your questions, it can provide clues about where to find those answers. •  Data over time can suggest new questions not indicated by a simple, static view of that data. •  Compiling comprehensive, big-picture data is a worthy goal, no matter the obstacles. •  Even with the grandest ambitions, you have to start somewhere. Google Street View
  34. 34. CHAPTER 3: OCLC POLICIES DIRECTORY AND OCLC USAGE STATISTICS
  35. 35. OCLC Policies Directory
  36. 36. •  8,247 active ILL suppliers on OCLC ILL •  In 242 countries and territories •  7,569 (91.8%) are located in the US •  678 active ILL suppliers (8.2%) in other 241 countries and territories OCLC Policies Directory ILL Suppliers on OCLC ILL US Non-US
  37. 37. OCLC Policies Directory Imaginary Consortium made up of Organizing Committee countries
  38. 38. OCLC Policies Directory Imaginary Consortium made up of Organizing Committee countries United States of America
  39. 39. OCLC Policies Directory Imaginary Consortium made up of Organizing Committee countries Canada Lebanon China Norway Finland Saudi Arabia France South Africa Germany Sweden Italy United States of America
  40. 40. •  678 active OCLC ILL suppliers in 241 countries & territories outside the 50 United States and DC •  296 of them (43.7%) reside in the11 non- US organizing committee countries OCLC Policies Directory Non-US OCLC ILL Suppliers 11 Committee countries 230 Non-committee countries
  41. 41. OCLC Usage StaAsAcs
  42. 42. •  Loaned 15 million items •  Borrowed 7 million items •  11 non-US countries loaned 165K items •  11 non-US countries borrowed 65K items •  10 non-NA countries loaned 74K items •  10 non-NA countries borrowed 19K items Our imaginary consorAum on OCLC ILL (per the OCLC Usage StaAsAcs)
  43. 43. •  Loaned 15 million items •  Borrowed 7 million items •  11 non-US countries loaned 165K items •  11 non-US countries borrowed 65K items •  10 non-NA countries loaned 74K items •  10 non-NA countries borrowed 19K items Non-NA “members” on OCLC ILL Lend Borrow Our imaginary consorAum on OCLC ILL (per the OCLC Usage StaAsAcs)
  44. 44. Our imaginary consorAum: ILL fill rates (per the OCLC Usage StaAsAcs) 0 10 20 30 40 50 60 70 80 90 China France Germany Italy FY 2017 Fill Rates on OCLC ILL Lending Borrowing
  45. 45. 0 10 20 30 40 50 60 70 80 China France Germany So. Africa Proportion of group’s OCLC ILL lending & borrowing Lending Borrowing Our imaginary consorAum: L versus B (per the OCLC Usage StaAsAcs)
  46. 46. Lessons I learned: OCLC Policies Directory, Usage Stats
  47. 47. Lessons I learned: •  Even a partial view of the whole environment can be interesting and useful, even actionable. OCLC Policies Directory, Usage Stats
  48. 48. Lessons I learned: •  Even a partial view of the whole environment can be interesting and useful, even actionable. •  Being able to see, compile, and track your own data is essential. Being able to see data within your consortia is becoming increasingly important. OCLC Policies Directory, Usage Stats
  49. 49. Lessons I learned: •  Even a partial view of the whole environment can be interesting and useful, even actionable. •  Being able to see, compile, and track your own data is essential. Being able to see data within your consortia is becoming increasingly important. •  The ability to track your own activity and that of your consortium, over time, can be transcendent. OCLC Policies Directory, Usage Stats
  50. 50. Lessons I learned: •  Even a partial view of the whole environment can be interesting and useful, even actionable. •  Being able to see, compile, and track your own data is essential. Being able to see data within your consortia is becoming increasingly important. •  The ability to track your own activity and that of your consortium, over time, can be transcendent. •  More institutions contributing data to a tool increases the effectiveness of that tool. OCLC Policies Directory, Usage Stats
  51. 51. Lessons I learned: •  Even a partial view of the whole environment can be interesting and useful, even actionable. •  Being able to see, compile, and track your own data is essential. Being able to see data within your consortia is becoming increasingly important. •  The ability to track your own activity and that of your consortium, over time, can be transcendent. •  More institutions contributing data to a tool increases the effectiveness of that tool. •  Even with the grandest ambitions, you have to start somewhere. OCLC Policies Directory, Usage Stats
  52. 52. CHAPTER 4: THE OCLC ILL COST CALCULATOR
  53. 53. OCLC ILL Cost Calculator
  54. 54. •  Megan Gaffney, University of Delaware •  Justin Hill, Temple University •  Margarita Moreno, National Library of Australia •  Lars Leon, University of Kansas •  Brian Miller, The Ohio State University •  David Larsen, University of Chicago •  Jenny Lee, University of California, Los Angeles •  Ronald Figueroa, Syracuse University •  Matthew Sheehy, Brandeis University •  Josh Steans, University of Wisconsin-Stout •  Don Pawl, University of Colorado at Colorado Springs Beta Testers – October 2015-present
  55. 55. Use Cases •  Users want to know: – Their resource sharing unit costs – How those costs evolve over Ame – How their costs compare with peers •  Users would like to project: – The financial impact of joining a consorAum – Of buying a certain piece of equipment – Of implemenAng a new service
  56. 56. OCLC ILL Cost Calculator
  57. 57. OCLC ILL Cost Calculator
  58. 58. CONCLUSION: WHAT WILL IT TAKE TO MAKE THIS HAPPEN?
  59. 59. •  Finish and release the calculator •  Provide for some data visualization and social interaction around the calculator •  Get the word out as widely as possible My to-do list
  60. 60. •  Finish and release the calculator •  Provide for some data visualization and social interaction around the calculator •  Get the word out as widely as possible •  But then: My to-do list
  61. 61. •  Finish and release the calculator •  Provide for some data visualization and social interaction around the calculator •  Get the word out as widely as possible •  But then: My to-do list
  62. 62. •  Finish and release the calculator •  Provide for some data visualization and social interaction around the calculator •  Get the word out as widely as possible •  But then: My to-do list
  63. 63. •  Finish and release the calculator •  Provide for some data visualization and social interaction around the calculator •  Get the word out as widely as possible •  But then: My to-do list
  64. 64. •  Difficulty and expense of gathering data •  Sensitivity of data •  Availability of data A big “ask”: some obstacles
  65. 65. Difficulty & expense of gathering data
  66. 66. Difficulty & expense of gathering data
  67. 67. Difficulty & expense of gathering data
  68. 68. Difficulty & expense of gathering data
  69. 69. $17.50/$9.27 Difficulty & expense of gathering data
  70. 70. $17.50/$9.27 (72 responses) Difficulty & expense of gathering data
  71. 71. $17.50/$9.27 (72 responses) Difficulty & expense of gathering data
  72. 72. $17.50/$9.27 (72 responses) Difficulty & expense of gathering data
  73. 73. $17.50/$9.27 (72 responses) Difficulty & expense of gathering data
  74. 74. $9.62/$3.93 $17.50/$9.27 (72 responses) Difficulty & expense of gathering data
  75. 75. $9.62/$3.93 (23 responses) $17.50/$9.27 (72 responses) Difficulty & expense of gathering data
  76. 76. •  Addressed in the calculator’s design – You will be asked to report only category totals – Generic ILL system names is the default – You can participate with partial data Sensitivity, availability of data
  77. 77. ?
  78. 78. ?“Even with the grandest ambitions, you have to start somewhere.”
  79. 79. •  IFLA Library Map of the World –  International Federation of Library Associations –  https://librarymap.ifla.org/map •  Google Street View –  https://www.google.com/streetview/ •  Wikpedia article on Google Street View –  https://en.wikipedia.org/wiki/Google_Street_View •  Watering Hole background –  https://www.cobblehillpuzzles.com/Watering-Hole-p/54580.htm •  Cocktail sign –  www.shutterstock.com royalty-free images Images
  80. 80. SM Together we make breakthroughs possible. Thanks for listening. Dennis Massie Program Officer, OCLC Research massied@oclc.org 15th IFLA International Interlending & Document Supply Conference

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